TSSS INFO for Park Hall Hotel - Turner Syndrome Support Society

TSSS Conference Guide
Conference Venue – Park Hall Hotel
Park Hall Road, Charnock Richard, Chorley, Lancashire, PR7 5LP http://www.lavenderhotels.co.uk/
The Park Hall Hotel is a beautiful hotel set in lovely grounds. The staff are friendly and helpful, children
are made to feel welcome and there is lots of space for them to run around in. Hotel rooms and
chalets are available. Families are well catered for.
Hotel Chalets
Chalet rooms
The hotel has chalets comprising of a double and a single bed or double bed and twin beds or twin
room with lounge and pull down double bed. Plus there are some large chalets available that have a
pull down double bed, a twin bedded room and a double bedded room. Hotel rooms have double and
single beds or double bed only. As with most hotels single supplements do apply and so will increase
the cost for our single ladies.
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Hotel rooms
Chalet rooms
Therefore, we suggest that if you know another member who is attending you should book together
and share a room to reduce the costs. This is something you will need to arrange with each other.
You can request specific accommodation but it cannot be guaranteed. The hotel will allocate the
rooms and do their best to accommodate requests.
The hotel can meet most needs including vegetarians, gluten free and diabetics. You will need to
inform us on the booking form if you have any special dietary requirements. There is plenty of free car
parking on site.
Directions to the hotel by car from the M6 at jcn 28 & M61 at jcn 8 Motorway then follow the brown
tourist signs to Parkhall/Camelot it is easy to find. Bear in mind that often the Sat Nav takes you off
the motorway early and through the small villages. The hotel is just above Charnock Richard Service
Station, you can cut through the service station following signs that say no entry except hotel guests.
Park Hall Hotel can give you the codes for the barrier Tel 01257 455000. You just turn right and follow the
road round. It cuts quite a few miles off your journey. The directions from the hotel website seemed
most concise.
Directions to the hotel by train are that the nearest train station is Chorley which is 4 miles away and a
taxi from the train station is approx £7, taxi company - Coopers - 01257 261666.
There is a local bus from the station that runs one an hour. Preston is 10 Miles away and a taxi from
Preston will cost approx £15 or £20 depending on traffic. Manchester is about 30mins away by train
you can change to Chorley.
We are sure you will enjoy the venue, we have done everything in our power to assist you to find you
way around. You will find that everything is within easy reach and that the TSSS Committee who will be
wearing Red TSSS T-shirt/Polo shirts on Friday and Saturday or Hotel staff will be on hand to help and
answer your queries. The TSSS Registration desk will be manned during Conference hours 2-9pm on
Friday & 8.30-4.30pm on Saturday. We hope you have an informative and enjoyable Conference.
TSSS conference is open to any member of the TSSS their family or friends. Your membership must be up to date
to attend.
Growth hormone - The fridge for growth hormone is at reception. Please make sure your GH is labelled clearly
with your daughter’s name. You can ask to have your freezer blocks frozen too. In previous years people left
their GH on site and it had to be posted special delivery to the families. PLEASE REMEMBER YOUR GH!
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Meals - TSSS dining arrangements
Breakfast in the restaurant, it will be busy and the conference will start sharp please allow yourself ample time.
Saturday 7.00 – 9.00 am, Sunday: 7.30am – 9.45am
Lunch
Saturday 1-2pm hot & cold buffet in the Lancastrian Suite, followed by coffee in the Park Suite from 2-2.30pm.
Sunday 1-2pm hot and cold buffet in the Lancastrian Suite served to those who have booked lunch, please
hand in the lunch voucher given to you at TSSS registration to the hotel staff.
Dinner
Friday 5.30 - 8.30pm hot and cold buffet in the Park Suite served to those who have booked dinner, please
hand in the dinner voucher to hotel staff, given to you at TSSS registration.
Saturday the bar opens at 6pm with dinner served following the presentations promptly at 7.30pm in the
Lancastrian Suite.
Table Plan & Menu Choice - We have a first come first served table plan on display at the registration, you must
put your name on the table plan during the day to ensure sufficient space to sit with family and friends. Choose
your main course and table number, mark your choice and note your table number. Then complete the small
slip provided with your name, table number and choice on it and put in the box at the side. Please ensure you
have put your name and meal choice on the table plan as early as possible.
The Masters & Ambassador Awards - will be presented after dinner and just before the show. Below are some
of our previous winners.
Children - Parents are responsible for their children at all times PLEASE NOTE WE ARE USING A NEW ROOM
THIS YEAR. The Kids Club is now in the Rivington Suite which is across the court yard, up the stairs and across
the bridge. This is a self-contained suite with plenty of room for the children to spread out and enjoy
themselves. PLEASE DO NOT BRING PUSHCHAIRS UPSTAIRS. We will have a pushchair and travel cot available.
Please complete the TSSS consent forms at registration, if you have not already done so. There will be a strict
sign in and out policy for the children booked in to the Kids Club. The KIDS CLUB will open at 9am until 1pm and
then again 2.15pm until 4.45pm on Saturday. Please collect your child promptly to allow the girls to go to lunch
& get changed for dinner. Teens under 16 who are attending Drama will need to complete a consent form too.
Young teens may wish to attend the KIDS CLUB in the afternoon and the drama in the morning as it will be a
long day for the girls. You can discuss your options with the teen reps Meg & Ella and make a decision. Then you
must let Arlene or Carlene know your final decision, they will be at the registration desk. Children will not be
allowed into the Conference Centre during Conference sessions apart from those taking part in the Teens
workshops.
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Our kids club performers
TS Teens programme & performance workshop - Following the highly successful performance of the Teen Group
last year we are looking forward to another highlight this year. With “The Adams Family AKA – TSSS Family
Theme” the musical performance will take place after dinner on Saturday in the Lancastrian Suite. Spare copies
of the words can be obtained from Sam, Meg & Ella at the registration desk if required.
Teens under 16 must be signed in and out of the workshop sessions (parents can sign to allow girls to come and
go it is the parent’s responsibility).
Our teen performers
Dance rehearsals for those of you taking part in the dancing or singing on the Saturday night, it is just a bit of fun
and optional. There will be an opportunity to have a practice on the Friday evening and again on the Saturday
late afternoon with Sam our Artistic Director. She will have song word sheets and rehearsal times available on
request.
TS Ladies adult & young adult performances– Ladies wishing to take part can get song word sheets from Sam
and attend the dance rehearsals, times will be displayed at registration. Remember it is all just a bit of fun and
optional.
Our young adults performers
Our lady performers
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Our mums & and our dads, husbands performing
Fundraising - TSSS goodies as well as a host of other items will be on sale and there will also be a chance to buy
raffle tickets. The Draw will be made on the Saturday prizes will have the tickets put on them and they will be
available for collections after the tea break on Saturday afternoon. All prizes will be displayed at the rear of the
Park Suite. There will be a Silent Auction with lots of brilliant items to bid for, the bidding will close at 9pm on
Saturday evening. Not wishing you to be weighed down with coins, collecting boxes will be on the Registration
desk for you to empty your pockets of loose change - every penny counts!!!!
Sat Evening Dinner in the Lancastrian – The bar will be open from 6pm, presentations at 7.15pm then
dinner will served promptly at 7.30pm. Dinner is in the Lancastrian Suite, followed by a disco until
12midnight. Have a wonderful evening.
Fun at the disco
Alternative & Beauty therapy sessions will be available during the breaks or at prearranged time with the Aunty
Marians & Debbie Gill you can book directly with the ladies. Please give a donation as a thank you for this
wonderful service.
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Conference DVD/Photography – Back for a 2nd year Thomas & Stephen are our professional photographers from
Dreamland visuals you can find them on Facebook or go to www.dreamlandvisualsphotium.com they are going
to be taking photos and will be filming the show and some sessions as reminder of the event. It is our intention
to use photos & filming taken at the conference for the TSSS web site, a DVD, newsletter, calendar and any
other TSSS publication. If you do not wish yourself or any members of your family to be photographed please let
us know via the person on duty at the registration desk. If you do not wish to be photographed please step out
of any group shots. Please ensure you have completed your permission slip. You can have your photo taken
from 6pm till dinner is served in the Lancastrian. Photos will be available to purchase on the night see the order
form for full details. The DVD will be made to order, you order and pay for it on the Saturday night and it will be
posted to you as soon as it is ready. There will be NO flash photography or filming allowed during the show as
it affects the automatic flash for the filming. Please ensure your flash is turned off. There will be lots of photos
available to purchase on the night. The good news is that with every photo & DVD you order we get 20% from
Dreamland Visuals. All the photos were taken at conference 2013 by Thomas & Stephen.
Our lovely ladies
Friends
Family
Fun & Friendship
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First Timers Guide
Attending your first TSSS conference can be daunting and sometimes overwhelming. To help we have
put together this guide for you. We hope you find it helpful.
It is worth remembering that everyone at conference has experienced conference for the first time
themselves at some point, so they do understand.
You will have a
on your badge. That tells the members that it is your first conference. So that
they can make a special effort to say hello. You will find our members are very friendly and enjoy
chatting to other members new and old alike.
Make your way to the registration desk in the Park Suite open from 2-9pm Carlene and her team of
volunteers will be there to give you a copy of the conference programme and additional information.
This is where you sign all the permission slips for photos, kids club etc. If you arrive later than 9pm you
will find Arlene and the trustees/committee members in RED POLO shirts in the bar area talking to
members. Registration opens at 8.30am on Saturday morning and 9.30am on Sunday morning.
Your committee
Arlene
In the Park Suite you will find a number of tables with TSSS Goodies available for sale. You are free to
have a look round and chat to people as you go round. We always have a raffle and a silent auction
available too. Feel free to bring along unwanted Christmas gifts as prizes. We also try and have
something for the kids like lucky dips or lucky square it varies year on year.
This is where the buffet meal is served from 5.30-8.30pm for those who have paid for dinner. The Park
Suite & the lounge is the main social area on the Friday night. Some families like to meet others and
chat and others prefer to relax and enjoy the hotel facilities
Arlene will host a first timers chat at 6.30 & 8.30 on the Friday night, check your programme for details
of which room it will be in. Feel free to come along this is a chance to meet other families who are
attending for the first time to. Arlene can answer any questions you may have and she will have some
members who have been coming for years to introduce you to. Our chat will be relaxed and informal
just for half an hour or so.
As it is your first conference please do take the time to read all the information we provide. It does
answer most of your questions. It will help you plan your weekend so that you make the most of your
time with us. Also giving you time to relax and have some fun too. Please remember if you do need
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some time out that is OK you can have a walk in the grounds, go for a swim or visit the Auntie Marians
our wonderful alternative therapists who can massage away any stress.
The kids have a great time meeting other girls, brothers and sisters it is amazing how quickly they
make new friends. It is quite wonderful watching them together. Even the quietest girls seem to relax
and join in much to the surprise of their parents. Kylie, Emily, Annemarie and Melissa are our volunteer
nursery nurses they will be on hand to say hello to the kids and introduce them to other kids. Tell them
all about what is planned for the kids over the weekend.
Our young girls
Their proud Mum’s
Friends
Our teen reps Meg, Ella and Sam our wonderful artistic director will be around to share what they have
planned for our Musical Performance Show on the Saturday night. It is just a bit of fun that anyone can
join in if they want too. If it is not your thing then there are lots you can do to help with lights, music,
helping get the show on stage and off. Many of our girls have wonderful dramatic and musical talent
this is a way for them to gain confidence in show casing how brilliant they are. The parents get a
chance to take part too if they want too. It is great fun and we all have a giggle.
Sam, Meg, Ella & Kay Group hug
Friendships made
Conference is a full on weekend and you will go home emotionally and physically drained. You will
have gained a lot of knowledge and information and it can take a while to take everything in. The key is
to do everything at a pace that suits you. Some families choose to make it a whole weekend and
everyone comes along. Others choose to make it a Mother & Daughter weekend. We appreciate it can
be costly and really do wish we could put on a free conference. At the moment we just can’t so we
make the conference self-financing so the cost you pay is what we pay.
We raise some money from our fundraising over the weekend and that goes towards speakers
expenses and any other add on costs. Attending conference gives you access to some of the top
speakers in the country and their knowledge of Turner Syndrome is excellent. We also have a great
deal of expertise within the membership which we share with you whenever we can.
You can be assured of a warm welcome and you very quickly become part of the TSSS family. If you
have a question please feel free to contact Arlene on 0141 952 8006 or e-mail
[email protected].
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TSSS INFO for Park Hall Hotel
BEAUTY SALON
The Beauty Salon and spa Cleopatra’s is located in our Leisure Club. For details of their range of
treatments and prices please contact Cleopatra’s on Ext 2010. A 10% discount is available to TSSS
members early booking is advised.
CAR PARKING – TSSS are using car park 4
There are 6 Car Parks available for guest use. Please ensure your car is in a designated parking place
and all valuables are removed from your vehicle.
CHARGE CARDS- TSSS accept no liability for additional charges made to your room. Please ensure
you give hotel reception your credit or debit card details. Please keep this card with you at all times
for your security. You will require this card if you wish to charge items to your room account, gain
entrance to the Leisure Club or be served in the Residents Lounge after 11.00pm.
CASH MACHINE
There is no cash machine available at the hotel the nearest one is at Tesco which is a 10 min drive
away.
EMERGENCY
In the case of a medical or any other emergency please contact Reception on Ext 2040 for assistance.
There is a First Aider on site 24 hours per day. Please contact Reception on Ext 2040 for assistance.
GUEST SUPPLIES
Further supplies of tea, coffee, milk, sugar, face cloths, towels, blankets and pillows are available for
free upon request. Please contact Reception on Ext 2040.
HELP
Ask anyone in a RED TSSS polo shirt or zipper or contact reception service is available 24 hours. Should
you need assistance please dial “0” or Ext 2040.
LEISURE CLUB
Park Hall Hotel Leisure Club with Lagoon pool, Lane swimming pool, Jacuzzis, Steam Room, Sauna and
Gymnasium. These facilities are open to Hotel Residents until 11.00am on the day of your departure.
Aerobic Classes, Sunbeds and Toning tables are chargeable and need to be reserved with the Leisure
Club on Ext 2132.
The Leisure Club is open daily: Monday – Friday: 7.00am - 10.00pm, Saturday & Sunday: 8.00am –
9.00pm, Lockers are £1.00 for both Ladies and Gents.
Charge cards are required to gain admittance. Last admittance is one hour prior to closing time. At
peak times hotel guests may be asked to wait to use the facilities.
For further information on the Leisure Club please contact Ext 2132.
LUGGAGE
Assistance with luggage is available 24 hours a day on request via Reception on Ext 2040.
NEWSPAPERS
Morning newspapers can be pre-ordered via Reception. All newspapers for the Village bedrooms will
be held at reception: those for the Hotel bedrooms will be delivered.
Photos of fun and friendship
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Our dads & husbands
parents and co performing
Our young adults
Arlene & Hayley Proud mums & daughters
Conference programme
A lot of effort goes into putting together an interesting and varied programme. We run parallel
sessions for the kids, teens, parents, adult women and young adult women and if we have enough
couples attending we add on a couple’s session. It is a challenge to get the correct session in the best
room. We must also accommodate the availability of the speaker. We are lucky and have the support
of some of the top specialists in the country who are willing to give up their weekend to join us. We
have a few regular speakers who are asked back every year by popular demand. Every year there are a
few new faces. The programme is always subject to change even at the last minute, we do our very
best to stick to the programme.
Please study the programme and decide which session you want to attend. In the morning we start
with the AGM everyone except the kids club attends. After the AGM you go off to your designated
sessions. The parents are the largest group so they stay in the Park Suite. The Ladies are going to use a
new room this year called the Eccleston Suite (where the kids club used to be) it is just across the court
yard from the hotel. The young adults are going to use the Lord Lilford Suite on the right hand side of
the court yard. The couples if a session is provided will be in the Heskin Suite which is across the court
yard and up the stairs above the Croston & Rufford rooms. The teens are in the Lancastrian Suite
across the court yard turn left at the Eccleston Suite and the Lancastrian is just ahead on your left. .
The kids club is in the Rivington Suite across the court yard under the bridge and up the stairs on your
left, then across the bridge to the Rivington Suite.
In the morning the programme is set that the parents sessions can be attended by anyone. Some of
the women’s and young adult sessions are restricted to females only depending on the topic.
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If it is a closed programme it will be marked on the programme. In the afternoon we normally do
sessions that are open to all and you use by topic.
Except this year the Heart Health session which is an important topic for all, will be for everyone to
attend then after tea you choose the topic you wish to listen to.
On the Sunday morning we do a range of workshops. Please choose your workshop on the Friday or
Saturday just so we can allocate the best size room. We have Heart to Heart sessions for the various
groups, driving, beauty tips, card making, different topics you choose which suits you best. The teens
have a work shop followed by a feedback session. The kids club go to the movies and then watch Jono
the Clown. At 12 noon everyone goes into the Park Suite except the kids club and we have a
conference feedback session and discuss ideas for next year’s conference. Then it is time to have some
lunch and say good bye till the next time we all meet again.
Below are just a few photos of previous conferences as you can see it is about meeting like-minded
people and making friends. I hope you have found this guide helpful.
Thank you to all our wonderful members for being such great sports
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