Supply Web the new frontier
The DMN Process
– (Defective Material Notification)
– The Web based replacement for the
MRR process.
Sign on to Application – Via internet browser :
http://supplier.alpsautomotive.biz/supplyWeb/account/login
Supplier Side
Containment
Supply Web the new frontier
How to Respond to a DMN - Supplier
Notification of a Nonconformance:
 E-Mail Alerts - Supplier
User ID (Supplier)
Password
Language
Login
Supply Web the new frontier
How to Respond to a DMN - Supplier
Notification of a Nonconformance:
 EMC Alerts - Supplier
Click
the Pencil
of
Click
on on
Defective
Materials
to
Click
Status
expand
on Continue
Box:
Click
on
View
DMNs
Explanation
ofiscolors
and checks
DMN
you wish to open
• Colors show action
required
drop
down
• Check Shows Action was completed
Details:
• Pencil – Action is necessary
• Glasses – Can be viewed only – Waiting
ALPS acceptance of previous response
Supply Web the new frontier
How to Respond to a DMN - Supplier
Go to Action Information Tab – To review attachments/pictures
Review
Review
Go
information
Review
Supplier
information
information
Information
Tab
Tab
By
By
Tab
Tab
Tab
Tab
–By
Problem
Header
–and
Disposition
Tabcomplete
Information
Description
describing
thetoNonconformance
found.
Select – Action Information
Click on Attachment you wish to
Once the DMN response is started it must be
Name
Authorization
ofthe
Contact
toreview
Person
begin
immediate
responsible
for
open
and
information
Click
Save
button
Contact
Today’s
to
update
date
number
the
– Or
ofthe
person
date
that
responsible
Once
the
DMN
is started
it
must be
completed
and
the response
updated
before
thethe
supplier
resolution
containment
of
this
of
suspect
DMN.
material.
DNM withleaves
this Authorization.
for
resolution
person
authorizes
this response
DMN.
containment
completed
and
updated
before
the
supplier
thecontact
system
orthe
theof
DMN
information
(i.e.
Sorting
on
line,
Sorting
or
(This needs to
bewill
completed
of
suspect
within
material
leaves
the
system
orneed
the DMN
information
be
lost and
to beresponse
re-entered.
Rework
off
line
to
immediately
the 2 hour window for
willinitial
be lost and need to be re-entered.
support
current
production,
Etc.
response.)
Supply Web the new frontier
How to Respond to a DMN - Supplier
Review Information to ensure accuracy and completeness
Attachments:
Confirm the file
/ picture name
Detail
the •Containment
Action:
• Details
of
containment
actions should be
is Production
attached
• Protect
the
Line
attached
for Action
SQE review.
Is Containment Required:
Select Supplier
Is• Corrective
Information
Required:
Contain
Inventory
(By
Lot – By P/N –
• inventory)
Immediate
of current
• YES – DMN must be returned
• complete
YES – DMN
must be containment
returned
production
(Updated) by the date due.
(Updated)
by
the date
• Contain
Material
in due.
Transit (if necessary)
•
Containment
processfacility
for existing
• NO – No Action is required
• • NO
–
No
Action
is
required
Contain
Material
in supplier’s
(if
Select
Action
Information
inventories
(100%
sort,
sort
by
AQL,
necessary)
return and replace, etc.)
Containment forAction
material
is transit
Date• Containment
begins:
(time of arrival, containment process)
Delete: • Containment for supplier inventory
• Method
identification
and receiving
• Check box
of file toofdelete
• Click to attach
dateFile
for CERTIFIED
• Click Delete
files orMATERIAL
pictures
Once the DMN response is started it must be
Clickcompleted
UPDATE when
ready
and the
updated before the supplier
to submit
response
leaves
the system or the DMN response
information will be lost and need to be re-entered.
SQE
Containment Response
Supply Web the new frontier
How to Respond to a DMN - SQE
Supplier
Notification
Authorization:
of an Update:
 Internal
 E-Mail
ALCOM
Alert
/ Assembly Line control
Go to Manage DMNs - wait for
Go to Supplier Information
notification of Containment
action from Supplier
Wait for notification of supplier
update to containment
Click on Pencil to open
requirements
Confirm Authorization
User ID (SQE)
Login
It will be the SQE’s responsibility to review an
Password
initial DMN to confirm whether the Suplier has
Language
responded within the 2 hour requirement for
authorization to begin internal containment.
Supply Web the new frontier
How to Respond to a DMN - SQE
If there is additional pictures, files or
Add
comments
reasons
that be
identify
Once the DMN
response
isor
started
must
other
information
it canitbe
attached now.
concerns,
improvements
needed,
or
completed and
before the SQE
leaves
Gothe
to -updated
Action Information
for Rejection
the system reason
or the information
will be lost and
need to be re-entered.
Accept or Reject
Review any attachments
indicated in the action line
Review Containment Actions
Remove the check from the box
Click on Pencil When all actions are
complete Update
Once the DMN response is started it must be
completed and the updated before the SQE leaves
the system or the information from the DMN
response will be lost and need to be re-entered.
Supplier
Corrective Action
Supply Web the new frontier
How to Respond to a DMN - Supplier
Notification of an Update:
 E-Mail Alert
User ID (Supplier)
Password
Language
Login
Supply Web the new frontier
How to Respond to a DMN - Supplier
Review Information to ensure accuracy and completeness
Is Corrective Action Required:
• Confirm
file
name
• YES
– DMN the
must
be/ picture
returned
is attached
(Updated)
by the date due.
• NO – No Action is required
Detail the Corrective Action:
• Process - Manufacturing Improvements
Attachments:
• Improvements to Escape Control
• Details of the Corrective action and Root
•
for SQE review.
Define theCause
Root should
Causebe
forattached
the failure:
Date of Corrective Action:
• Process – What failed
Date for the first shipment
• Manufacturing
Click be
to attach
of response
correctedis
material:
Once the DMN
started it•must
• System
files or pictures
completed and the updated before the supplier
• Escape – What failed
leaves the system or the DMN response
• Quality
• System information will be lost and need to be re-entered.
•
Delete:
Click UPDATE when ready
to submit response
• Check box of file to delete
• Click Delete File
SQE
Corrective Action and Closure
Supply Web the new frontier
How to Close to a DMN - SQE
Notification of a Nonconformance:

Alerts - -Internal
 E-Mail
EMC Alerts
Internal
User ID (SQE)
Password
Language
Login
Supply Web the new frontier
How to Close a DMN - SQE
If there is additional pictures, files or
other information it can be attached
now.Update
Confirm
•
Once a DMN is closed and appears in this file
Corrective
Click
on Closed
DMN’s
Accounting
Once theReview
DMN
will receive
response
notification
is Actions
started
it must
that
there
be
is
a completed
chargeor
back
that
needs
to be taken.
and
the updated
before
the SQE leaves
Add comments
reasons
that
identify
• Thethe
attached
information
this
system or
the
information
willdocument
be lost and will
concerns,
improvements
needed,
orin
Accept
or
Reject
be the documentation needed for that charge
reasonback.
for Rejection need to be re-entered.
Review Root Cause
•
Initial DMN – Notification of Administrative
charge back
Click on Pencil When all actions are
Review any
complete
• attachments
Cost / Recovery DMN – Notification
andUpdate
to support:
indicated in documentation
the action line
Once
the
DMN’s
will
response
no longer
is started
show this
it must
Openbe
– Closed
Sorting
–DMN
Rework
–completed
Line down
and the updated
DMN Tabbefore the SQE leaves
All
Closedmaterial
DMN’s will appear in this Tab
– the
Returned
system or the information from the DMN
response will be lost and need to be re-entered.