Module 8a Care Pay - Carer Payment Process Social Care Information Transformation CONTENTS Caseload Navigation .......................................................................................................... 3-7 My Client (Foster Care Screen) ....................................................................................... 8-10 Fostering Finance Process Flowchart for setting up a New Foster Carer .................. 11 Setting up a New Carer on CareFirst ............................................................................. 12-14 How to Record Payee Details on Main Foster Carer’s Record ...................................... 15-16 Gen 4 – Children Change of Circumstances Payment Notification Process Flowchart ....................................................................... 17 How to Add a Foster Care Agreement ........................................................................... 18-20 How to Create Allowances ............................................................................................. 21-23 How to Authorise Service Agreements/Allowances ............................................................ 24 Amendments to Foster Care Agreements........................................................................... 25 How to Amend a ‘Foster Carer’ on a Foster Care Agreement ............................................ 26 How to Amend a ‘Service Type’ on a Foster Care Agreement............................................ 27 How to Record a Retainer Agreement for ‘Foster Care/Fostering Misc’ ........................ 28-32 How to Record a Retainer Agreement for ‘Fostering Skills Fee’ .................................... 33-37 How to End an Allowance .............................................................................................. 38-39 How to End a Foster Care Agreement ........................................................................... 40-41 How to Print ‘List Allowances for Children Age 16+’ Report (Version 5)………….42-43 Fostering Finance – Weekly Payment Run Process Flowchart .................................... 44 How to Create Weekly Transaction Batches – Regular Payment & Birthday Run ......... 45-47 How to Create Transaction Batches – Holiday Run ............................................................ 48 How to Create Transaction Batches – Xmas Run ............................................................... 49 Create Run Interface Routines – Create BOP Transactions .......................................... 50-52 How to View and Authorise Transactions ...................................................................... 53-54 Create Transactions Batches – Populate Interface Run ................................................ 55-56 Create Run Interface Routines – Populate BOP Interface ............................................. 57-59 Create Batches – HCC Child Carepay Payment ............................................................ 60-61 Create Run Interface Routines – Extraction Batch Processing ...................................... 62-63 Fostering Finance – Authorising Payment Batch Flowchart ........................................ 64 Reports How to Create ‘Hull’s Carer Remittance’ Report ................................................................. 65 How to Print ‘External Batches’ (Extraction Batch) ........................................................ 66-67 How to Print ‘Transaction Batches’ Screen ......................................................................... 68 How to Create ‘List Transactions in a Batch by Status’ Report (Carefirst Version 5) ..... 69-70 Checking the Balance of the Weekly Transaction Batches against the Populate Interface Run ...................................................................................................................... 71 Process for Authorising Payment Batch ................................................................... 72-74 Amendments to Transactions ............................................................................................. 75 Information Systems Team June 2010 2 Caseload Navigation The Caseload screen shows assignments and allocations for you as a Worker, a Manager or if you are responsible for a Team, and can be used as a central point to view a summary of those assignments and allocations. 1. Please Note: The caseload Icon will only show caseload information depending on the desktop view you have selected (i.e. If the Manager is looking at the Team Desktop, the caseload will show assignments and allocations for the Team, not the Manager.) This header Bar Indicates the Desktop View you are in. For Workers & Managers this will show your name. For a Team View this will show the Team name. e.g., Riverside FRC. 2. Click on the ‘Caseload’ icon screen. from the top right hand side of the desktop Assignments’ & ‘Allocations’ Within the caseload, there are 2 grey tab headings, Assignments & Allocations. ‘Assignments’ are pieces of work that have been assigned to you these include:ICS Questionnaires (Assessments), Activities, Meetings, Child Protection Conferences, Events and Allocation Relationships (Primary or Assigned Worker). This Assignments screen provides you with all of your caseload information (including allocations) as you can see from the larger screen print above. It is useful to use this screen when you have your client related supervision because you can quickly access client records from here without having to go through the ‘Find People’ screen. ‘Allocations’ appear within this view when you have Allocation Relationships record between you and the Client. This screen is useful to check if a case has transferred so you can ensure that your involvement has ceased. Information Systems Team June 2010 3 Within the ‘Assignments’ tab, above you can see the ‘Caseload Key & Filter’, the way the information is displayed will depend on the option you select of ‘Type’ or ‘Chronology’. The different types are explained below:Caseload Key & Filter: ‘Type’ radio button- this option will show the types of records that are Assigned to you by displaying the expandable folders as shown below:- Note: The list of folders may differ depending on the pieces of work have been assigned to you, for example, if you are not the responsible worker for any Child Protection Conferences, then this folder will not show. Each folder displays in the style of a grey bar, with a yellow folder icon, a blue heading, and the number of records within the folder. To open and close the folder, click on the yellow folder, blue heading, or record count, this will open the folder and enable you to view the records held within them, a few of which are shown below. ‘Assessments’ - This folder will contain a list of client’s assessments were you are recorded as the assigned worker for (E.g. Initial Assessments, Core Assessments). This is the icon for a ‘person’ if this shows red; it means the person has a warning indicator My Client will take you to the ‘My Client’ Screen for the client’s record you have selected Reassign will allow you to reassign the selected assessment to another worker Assignee History will show you previous assignment information for the assessment Details will open the assessment you have selected Note: There is an ‘Outcome or End Date’ Column, historical assessments (Ended Assessments) will only show if the ‘Show History’ option has been selected within the ‘Advanced’ options folder (explained later). Information Systems Team June 2010 4 ‘Allocations’ My Client will take you to the ‘My Client’ Screen for the client’s record you have selected If a red flag is shown within your allocations, this indicates that there are open activities on this child’s record Details will show further allocation details of the selected record ‘Activities’ The activities folder will provide you with a summary of all activities that are assigned to you, the coloured blocks / arrows will provide you with different information on each activity. My Client will take you to the my client screen for the selected record Information Systems Team June 2010 5 Details will take you into the activity details for the selected record Caseload Key & Filter: ‘Chronology’ radio button – If the chronology view is selected a list of all pieces of work assigned to you and allocation relationships will be shown in date order (rather than broken down into record types). Note: (If you are viewing the Chronology from the My Client Screen, this will show all records recorded on the client (Rather than pieces of work only you are responsible for.) Record Type: The left hand column will show symbols as to which type of record is shown Shown in the Key below: ‘Advanced Search’ Advanced Search by Type: For selected record types, this tick must be taken out of ‘Show all types’ Record types you wish to search for Search results 1. ‘Show all Types’ – take the tick out of the tick box to enable you to select specific record types. 2. ‘From Date’ – This field can be used if you are searching for records from a certain date (i.e. all record from 01-01-1998) 3. ‘To Date’ – This field can be used if you are searching for records up to a certain date (i.e. all record up to 31-12-1998) Information Systems Team June 2010 6 4. Both the ‘From’ and ‘To’ date fields can be used if searching between a specific date range (i.e. all records within a particular month). 5. ‘Show History’ – place a tick in the tick-box if you would like to view historical (previously ended) records. 6. ‘Record Types’ – place a tick in the record types to show those records, multiple boxes can be ticked, as shown in the screen print above. 7. ‘Apply’ – this button will activate the search on the criteria you have selected (this is shown in the screen print above, e.g. the assessment and activities boxes were ticked, when the ‘apply’ button was selected, only the assessment and activity folders are shown. 8. ‘Reset’ – the yellow ‘Reset’ button will reset the Caseload screen back to its default setting. 9. Advanced Search by Chronology: Number of records found Search results An advanced search by chronology will show the information in a date order (e.g. records that are assigned to you, most recent first); however, this will only show the criteria you selected prior to clicking ‘Apply’. The above screen print displays the CP Conferences & Activities folder, therefore, the search will show all activities and CP conferences the worker has assigned to them. NOTE: The yellow ‘Reset’ button will reset the screen back to its default setting, which will be to show assignments by type Whenever information / client records have been amended through the caseload, the changes will usually show instantly, however, as a precaution, the yellow ‘reset’ button can be used to ensure records have been updated. Information Systems Team June 2010 7 Navigation of the ‘My Client’ Screen When you first log onto CareFirst, your Desktop will automatically appear. When you first click on the ‘My Client’ icon the ‘Find Person’ screen will appear and you will need to search for the person, select the person and then click on the ‘Use Selected’ button to take the person back to the ‘My Client’ screen. Thereafter, when you click on the ‘My Client’ icon, CareFirst will immediately take you into the ‘My Client’ screen displaying the person you have previously viewed. No 1 Description ‘Team’ link – shows the team you are attached to. 2 ‘Worker’ or ‘Manager’ link – shows your name. ‘Client’ link – shows the client you are currently viewing and their ID number. You can click on the ‘Change’ link to find another person. 4 Session Time Remaining – shows you how long you have left before CareFirst times out. CareFirst is set up to time out after two hours if it has not been in use. The time will automatically refresh itself if you click on a button or link. Information Systems Team 8 June 2010 3 5 Allocated Team – shows the Primary Team. 6 Allocated Worker – shows the Primary Worker. 7 8 Gender, Age, Birth Date – shows the gender, age and date of birth of the client. Main Address – shows the main address of the client. 9 Main Telephone Number – shows the main telephone number of the client. 10 ‘Person Details’ button – takes you into the ‘Personal Details’ screen. 11 Key Classifications – certain Classifications have been set up in CareFirst to default through to the ‘My Client’ screen as a ‘Key Classification’. These are ethnicity, first language, other language, communication needs and nationality. 12 ‘Details’ button – you can select a Key Classification and click on the ‘Details’ button to view further details of the Key Classification. 13 New Messages – any new Messages relating to the client that have not been read will appear in this section. ‘Write Message’ button - takes you into the ‘Message Detail’ screen to send a Message. ‘Messages’ button – takes you into the Messages screen and will display all Messages relating to the client you are currently viewing. ‘Details’ button - You can select a Message and click on the ‘Details’ button to go into the ‘Message Detail’ screen. Open Assignments – shows all open pieces of work for the client e.g., current Assessments, Activities and Events being undertaken with the client. You can select these and click on the ‘Details’ button to view further details. ‘Network’ button – you can access Relationships and Contacts via this button. ‘Chronology’ button – you can access the client Chronology by clicking on this button. ‘Reassign’ button – you can select an Open Assignment and reassign via this screen. ‘Assignee History’ button – you can view assignee history on an Open Assignment via this screen. ‘Details’ button – you can select an Assignment and click on the ‘Details’ button to view further details. 14 15 16 17 18 19 20 21 22 Information Systems Team June 2010 9 The block on the left contains the Icons which when clicked on will take you into that selected area of the client’s information. The ‘Desktop’ icon will take you back to the Desktop from any screen. Shows the Worker or Manager ID Number. Clicking on the ID number takes you to the Worker or Manager Desktop. If an envelope appears underneath an ID number, this means a new Message has been sent to that ID number. The ‘Show Main Menu’ icon will open the Main Menu to access the menu options for all screens in CareFirst relating to the client you are currently viewing. The ‘Find Assessments’ icon will take you into the Assessment screen. The ‘Favourites’ icon will show all the Clients you have identified as a Favourite. The ‘Find Relationships’ icon takes you into the ‘Find Relationships’ screen This is the screen you are currently viewing. Whilst in other screens, this icon will take you back to the ‘My Client’ screen at any time. The ‘User’ icon shows the user currently logged in to CareFirst. You can also change your CareFirst password via this icon. The ‘Logout’ button must be used when logging out of CareFirst. The grey cross in the top right hand corner will close the screen you are in and take you back to the Worker/Manager/Team Desktop. Information Systems Team June 2010 10 Fostering Finance – Process for Setting up a New Foster Carer Fostering Finance Officer New Foster Carer is Approved at Panel Send New Creditor Form to the Foster Carer for them to complete and Return New Creditor Form Returned by Foster Carer Complete the Request for New Creditor Form and Fax to Creditors team to obtain Account Payment Reference/Supplier No: Check E-mails and Oracle for the Foster Carers New Payment Reference Record Payment Reference and Payment Method on the Foster Carers Record on CareFirst The Foster Carers Payment information has now been recorded on CareFirst. Please note: The Foster Care will not automatically receive payments until a Child is placed with them. You will receive a Gen 4 detailing the payments you need to enter onto CareFirst Follow the– Children/Carers Payment Notification (Gen 4) Process Flowchart Information Systems Team June 2010 11 From the Main Menu select the Finance folder option, then select the Care Pay – Carer Payments (CYPS) folder option click on Payee Details option to enter the Payee details screen. Finance Process for Setting up a New Carer on CareFirst 1. Foster Carer approved at Panel. The Fostering Approval is recorded on CareFirst by the Panel Clerk. 2. Fostering Finance are verbally informed by Fostering Social Worker of a new carer that has been approved at Panel. 3. The following form (‘New Creditor’) is sent to the Foster Carer for them to complete. N.B. The ‘New Creditor’ form can be accessed through the Fostering Team shared drive/Finance and Fostering Fees/Finance/New Creditor:- Request for a New Carer to be set up on Oracle E Business Surname Forename Telephone Number Address Fax Number Email Town Postcode Bank Sort Code Bank Account Number Bank Account Holder's Name Name of Bank Signature/s 4. Once the completed ‘New Creditor’ form has been returned by the Foster Carer, Fostering Finance complete the ‘Request for New Creditor’ form as shown on the next page. N.B. The ‘Request for New Creditor’ form can be accessed through the Fostering Team shared drive/Finance and Fostering Fees/Finance/Request for New Creditor:- Information Systems Team June 2010 12 Request for New Creditor Form Date Rec'd Procurement In the event of query please contact: Name Department Ext F O S T & Fax A D O P T Supporting Documentation (delete as appropriate) Invoice 6 1 2 3 1 7 Requisition / / Letter from Supplier / Other NB: Supporting documentation (copy invoice, company letter etc) must always be enclosed for authenticating purposes. Creditor Type Y/N Voluntary Organisation A Creditor that provide Goods/Services/Works and are not a Voluntary Organisation or Sub contractor A Creditor that provide Services/Works which fall within the Construction Industry Scheme A Creditor that is 'Not for profit' Organisation Other Please Specify Trade Supplier Sub Contractor C A R E R For Sub Contractors please complete the details below. See guidance on using new Sub Contractors for further details. Note: Faliure to enter these details will result in the form being returned for completion. Sub Contractor UTR Number Employment Status Checked Company Reg No. CRN National Insurance No. IMPORTANT All Trade Suppliers/Sub Contractors need to answer the attached Equality information in order to be processed on the System. Please ensure that the attached form is completed to avoid delays in setting up your creditor Payment Method (delete as appropriate) BACS / Cheque Payment Terms U R G E Note: Bank Details must be accompanied by a Bank Slip or official company letter. Sort Code / / Bank Account Number Bank Account Name Supplier Number * Requisition Number Procurement Use Only If applicable Supplier Name Supplier Address Supplier Postcode Supplier Contact Name Telephone Number Fax No: Supplier Email Address Payee Name (if different to supplier details) Payee Address Postcode Procurement Use only: Category Manager Approved Name Date Name Date Name Date (where applicable) Name Date Sub-Contractor Details Updated (where applicable) Name Date On SCMS Supplier Details Updated Bank Details Updated Information Systems Team June 2010 13 N T 5. Fostering Finance to complete the details in the ‘Request for New Creditor’ form. 6. Fostering Finance to fax the ‘New Creditor’ Form and the ‘Request for New Creditor’ form to the Creditors Team, Fax No: 318991. N.B. In the event of an emergency payment being required an e-mail is sent to the Business Support Service Desk with the following details: - Foster Carer’s Name and a request that the faxed information to be set up immediately. 7. The Creditor’s Team will then set up the Foster Carer on Oracle and this will produce an Account Payment Reference Number/Supplier No. (8 digits). 8. Fostering Finance to check E-mails and Oracle for the new Payment Reference. Once Payment Reference known record Payment Reference on main Foster Carer’s Record on CareFirst. Please note the same process will apply when you receive notification to pay Carers from Adoption, Short Breaks and Family & Friends Team. Information Systems Team June 2010 14 How to Record ‘Payee Details’ on Main Foster Carer’s Record 1. From the ‘Main Menu’ select the ‘Finance’ folder to open the folder. 2. Click on the ‘Care Pay – Carer Payments (CYPS)’ option to open the folder. 3. Click on the ‘Payee Details’ folder to open the ‘Payee Details’ screen as shown below:- 4. ‘Name’ – Enter the ID number of the Foster Carer if known and click the enter key to populate the Foster Carer’s name and address, or alternatively click on the drop down arrow to take you to the ‘Find Person’ search screen. 5. ‘A/c Payee Ref’ – Enter the ‘Payment Reference’ number and click the ‘Save’ button. 6. Click on the ‘Payment’ button to open ‘Payment Methods’ as shown below:- 7. Click on the ‘Add’ button to open the ‘Payment Method Details’ screen as shown on the next page:- Information Systems Team June 2010 15 8. ‘Pay Method’ – Click on the drop down arrow and select ‘Bacs Payment’. 9. ‘Pay Condition’ – Do not use. 10. ‘Start Date’ – Enter ‘01-01-1900’. 11. ‘End Date’ – Leave blank. 12. Click the ‘Close’ button and click the ‘Close’ button again. Click ‘Save’ button and click ‘OK’ to come out of the ‘Payee Details’ screen. Information Systems Team June 2010 16 Fostering Finance – Children/Carers Payment Notification Process Fostering Finance Officer Completed Gen 4 – Children Change of Circumstance Payment Notification Form received in Fostering Finance from Fostering Team, Adoption Team, Family & Friends Team & (Family Resource Teams for S17 Payments). Short Breaks Team submit their own forms for starting payments but may also use and submit the Gen 4 for one off payments. From Gen 4 record the appropriate Allowances on the Child or Foster Carers record Check that the Service Agreement has been entered (If not record this on CareFirst) Record any Day Care and Miscellaneous Agreements when required Record Allowances From main menu select Finance, CarePay – Carer Payment (CYPS), then select Create Allowance Authorise the Service Agreements and Allowances Follow the Weekly Payment Run Process Flowchart Information Systems Team June 2010 17 From main menu select Finance, CarePay – Carer Payment (CYPS), then select Authorisation of Carer Payment How to Add a Foster Care Agreement on the Child/Young Person’s CareFirst Record The Service Agreement is an agreement between the purchaser and the carer who is delivering the service to the Child/ YP. This agreement must be recorded before the Allowances are recorded and must be correct as it has financial implications for the carer and the department. N.B. This Agreement may have already been inputted by the ‘Events’ Team. 1. Click on the ‘Show Main Menu’ icon. Click on the ‘Finance’ folder to open. 2. Click on ‘Care Pay – Carer Payments (CYPS)’. Click on ‘Service Agreements’ from the Menu to open the ‘Find Service Agreements’ screen as shown below. 3. ‘Subject’ – Enter the Child/Young person’s ID number if known, or alternatively click on the grey square icon to bring up the ‘Find Person’ screen to search for the Child/Young person. 4. Click on the ‘Add’ button to open the ‘Add Agreement’ screen as shown below. 5. ‘Service’ – Click on the drop down arrow and select ‘Foster Care’. In the next field, click on the drop down arrow and select the appropriate ‘Service Type’. 6. ‘Service Provided For’- Click on the ‘Client’ radio button. 7. Click on the ‘Next’ button to take you to the ‘Carer Agreement Details’ screen as shown on the next page: Information Systems Team June 2010 18 8. ‘Responsible’- Enter the appropriate code as shown below, or alternatively click on the ‘Grey Square’ icon to bring up the Find Teams screen and enter search criteria and click on the ‘Search’ button for the results to appear. Responsible Team CFOCHDIS CFOFOST CFOEAST CFONCARR CFONORTH CFORIVER CFOWEST CFFFOST CFOYPSS CSBFOST CFFEAST CFFNORTH CFFNORCA CFFWYRIV CSBWEST CSBEAST CSBNORTH CSBNORCA CSBWYRIV CFFWEST Description CHILDRENS DISABILITY FOSTERING BUDGET FOSTERING SERVICE BUDGET EAST AREA FOSTERING BUDGET NORTH CARR AREA FOSTERING BUDGET NORTH AREA FOSTERING BUDGET WYKE/RIVERSIDE FOSTERING BUDGET WEST AREA FOSTERING BUDGET FAMILY/FRIENDS FOSTERING BUDGET YOUNG PEOPLES SUPPORT FOSTERING BUDGET SHORT BREAKS FOSTERING BUDGET EAST FAMILY AND FRIENDS NORTH FAMILY AND FRIENDS NORTH CARR FAMILY AND FRIENDS WYKE/RIVERSIDE FAMILY AND FRIENDS WEST SHORT BREAKS EAST SHORT BREAKS NORTH SHORT BREAKS NORTH CARR SHORT BREAKS WYKE/RIVER SHORT BREAKS WEST FAMILY AND FRIENDS NB: In the background the responsible team is attached to the appropriate cost centre for the payment of Fostering Allowances. 9. Click on the ‘Select Carer’ button to take you to the ‘Find Carer Approval Details’ screen as shown below:- Information Systems Team June 2010 19 10. ‘Carer’ – Enter the ID number of the Foster Carer and click on the grey square to populate the name field, OR, if you do not have the ID, click on the grey square icon to bring up the ‘Find People’ screen in order to search for the Foster Carer. 11. Click on the ‘Search’ button and the approvals for the carer will appear, select the appropriate service and click on the ‘Use Selected’ button to take you back to the ‘Carer Agreement Details’ screen. If no approval is listed contact the Panel Clerk to investigate. N.B. To view the details hover the mouse over ‘Service’ and this will indicate the service type, alternatively highlight the record and click on the details button. Ensure you do not select a service that has been attached to a specific child. 12. ‘Start’ – Enter the placement start date and click on the ‘Next’ button and a message will be displayed, informing ‘Agreement was successfully Added’. Click ‘OK’ to acknowledge and this will take you to the ‘Add Agreement’ screen as shown below: 13. Click on the ‘Yes’ button to complete the agreement at this stage, a message will appear informing you that the Agreement was successfully completed. Click ‘OK’ to acknowledge the message to return back to the ‘Service Agreement Details’ screen. 14. Scroll down the page and check all information is correct. 15. If amendments are required to the Service Agreement follow ‘Amendments to Foster Carer Agreement’ instructions. N.B. Events to E-mail Fostering Finance with an excel spreadsheet of all service agreements loaded on CareFirst Information Systems Team June 2010 20 How to Create Allowances 1. Click on the ‘Show Main Menu’ icon and click on the ‘Finance’ folder to open. 2. Click on ‘Care Pay – Carer Payment (CYPS)’ folder. Click on the ‘Create Allowances’ folder to open the Create Allowance screen as shown below:- ‘Find’ button 3. Enter the ID number of the Child/Young Person and press the Enter or TAB key to default the Clients name and address or click on the down arrow to access the find people form and perform a search. Click the ‘Find’ button. 4. The agreements recorded on the Child/Young Person’s record will be displayed as shown below:- 5. Select the appropriate agreement by clicking onto it; this will become green denoting that this is the active agreement. 6. Click the ‘Allowances’ button to open the ‘Allowances for Agreement’ screen, which may list existing or newly created default allowances as shown on the next page, check the dates accordingly. Information Systems Team June 2010 21 N.B. Default allowances will only appear on a Child/Young Person’s record if there are no current allowances already recorded. If default allowances do appear these have been automatically created by CareFirst without the Budget information, therefore you will need to enter this information. 7. Highlight the defaulted allowance and click the ‘Details’ button. 8. ‘Start’ date varies depending on the type of allowance, check and amend accordingly:Basic Allowance – Placement Start Date Birthday Allowance – Date of next Birthday Christmas Allowance – Enter the 25th December and the next payment year. Holiday Allowance – Enter the 31st May and the next payment year. 9. Click on the drop down arrow on the ‘Budget’ field to select the appropriate budget as shown below: ‘Budget’ field ‘Close’ button 10. Click ‘Close’ to return to the list of default allowances. Repeat as above until all Budgets have been recorded against the default allowances. Information Systems Team June 2010 22 11. Click the ‘Add’ button to record a new allowance and enter the allowance details. 12. ‘Category’ - Click on drop down arrow and select as appropriate. This information will be indicated on the Gen 4. 13. ‘Code’ - Click on drop down arrow and select as appropriate. This information is determined by the category. 14. ‘Payee’ - Click on drop down arrow and select ‘Carer is Payee’ unless otherwise advised. 15. ‘Paid Until’ – Leave blank. 16. ‘Start Date’ – Enter the start date of the allowance payment. N.B. This date should be a Sunday for Day Care/Short Breaks e.g. Allowance start date is a Wednesday therefore record the start date as the previous Sunday. 17. ‘End Date’ – Only complete this field now for Respite and Day Care/Short Breaks. N.B. This date should be a Saturday for Day Care/Short Breaks e.g. Allowance end date is a Wednesday therefore record the end date as the following Saturday. 18. ‘Amount’ – Enter the amount if required e.g. Day Care/Short Breaks or One Off Payments. 19. ‘Proj Amt’ – This will default automatically, please do not amend. 20. ‘Pay Type’ – Only complete this field for ‘One Off’ Allowances, select as appropriate. 21. ‘Budget’ - Click on drop down arrow and select the appropriate budget. This information is determined by the category. 22. Click ‘Close’ button to return to the list of allowances. 23. Click ‘Save’ and click ‘Ok’ to exit. Information Systems Team June 2010 23 How to Authorise Service Agreements/Allowances 1. Click on the ‘Show Main Menu’ icon and click on the ‘Finance’ folder to open. 2. Click on ‘Care Pay – Carer Payments (CYPS)’ folder. Click on the ‘Authorisation of Carer Payment’ folder to open the Authorise Carer Services screen as shown below:- 3. Click on the ‘Client or Carer’ first shorter field and enter ‘ID Number’. Press the Enter or TAB key to default the Client or Carers name or Click on the down arrow on the longer ‘Client or Carer’ field to access the find people form and perform a search. Click search to list all Agreements that require authorising or allowances that require authorising. 4. The current agreement you are working with is displayed in green text and all others in red text. Make sure you are on the agreement you are working with – this should be green, Place a tick in the ‘Authorise’ box then click save. 5. An error message maybe received stating there is nothing to ‘Authorise’ – Click ‘Ok’. However there still maybe Allowances which need Authorising. 6. Now click the ‘Allowances’ button to authorise the Allowances to be paid to the Foster Carer. 7. Allowances attached to the specified Client or Carer are displayed here – Both the Carer and Clients names are detailed in the bar at the top of the screen. 8. The current allowance you are working with is displayed in green text and all others in red text. Make sure you are on the allowance you are working with – this should be green, Place a tick in the ‘Authorise’ box then click save and ok. 9. Repeat steps 3 – 8 for any other Allowances that require authorising. 10. Click ‘Save’ button and click on ‘Ok’ to close screen. Information Systems Team June 2010 24 Amendments to Foster Care Agreements If you have completed a ‘Foster Care Agreement’ and entered the wrong Team within the ‘Responsible’ field or you have not entered the ‘Start Date’ correctly follow the instructions below:1. Click on the ‘Show Main Menu’ icon. Click on the ‘Care Cycle’ folder to open. 2. Click on ‘Service Agreements’ from the Menu to open the ‘Find Service Agreements’ screen as shown below:- 3. ‘Subject’ – Enter the Child/Young person’s ID number if known, click on the button to bring up recent subjects, or alternatively click on the grey square icon to bring up the ‘Find Person’ screen to search for the Child/Young person. 4. Highlight the ‘Service Agreement’ you want to amend by clicking onto the record and click the ‘Details’ button. 5. Click on the ‘UnComplete’ button and then click on the ‘Edit’ button to go to the ‘Service Agreement Details’ screen. Go to the field you need to amend i.e. ‘Responsible’ or ‘Start date’ and amend accordingly. 6. Click on the ‘Save’ button to return to the ‘Service Agreement Details’ screen. 7. Click ‘Complete’ to complete the amended Service Agreement. Information Systems Team June 2010 25 How to Amend a ‘Foster Carer’ on a Foster Care Agreement (N.B. You can only amend this information if the agreement has not been authorised.) 1. Click on the ‘Show Main Menu’ icon. Click on the ‘Finance’ folder to open. 2. Click on ‘Care Pay – Carer Payment (CYPS)’ folder. Click on ‘Service Agreements’ from the Menu to open the ‘Find Service Agreements’ screen as shown below:- 3. ‘Subject’ – Enter the Child/Young person’s ID number if known, click on the button to bring up recent subjects, or alternatively click on the grey square icon to bring up the ‘Find Person’ screen to search for the Child/Young person. 4. Highlight the ‘Service Agreement’ you want to amend by clicking onto the record and click the ‘Details’ button. 5. Click on the ‘UnComplete’ button and click on the ‘Carer’ folder at the bottom of the ‘Service Agreement Details’ screen to open. 6. Click on the ‘Change Carer’ button to open the ‘Find Carer Approval Details’ screen. 7. ‘Carer’ – Enter the correct ID number of the Foster Carer and click on the grey square to populate the name field, OR, if you do not have the ID, click on the grey square icon to bring up the ‘Find People’ screen in order to search for the Foster Carer. 8. Click on the ‘Search’ button and the approvals for the carer will appear, select the appropriate service and click on the ‘Use Selected’ button an error message may appear, click ‘OK’ to acknowledge to take you back to the ‘Find Service Agreement’ screen. 9. Highlight the ‘Service Agreement’ you have amended by clicking onto the record and click the ‘Details’ button. 10. Click on the ‘Complete’ button and check the correct ‘Foster Carer’ is now recorded. Information Systems Team June 2010 26 How to Amend a ‘Service Type’ on a Foster Care Agreement (N.B. You can only amend this information if the agreement has not been authorised.) 1. Click on the ‘Show Main Menu’ icon. Click on the ‘Care Cycle’ folder to open. 2. Click on ‘Service Agreements’ from the Menu to open the ‘Find Service Agreements’ screen as shown below:- 3. ‘Subject’ – Enter the Child/Young person’s ID number if known, click on the button to bring up recent subjects, or alternatively click on the grey square icon to bring up the ‘Find Person’ screen to search for the Child/Young person. 4. Highlight the ‘Service Agreement’ you want to amend by clicking onto the record and click the ‘Details’ button. 5. Click on the ‘UnComplete’ button and click on the ‘Carer’ folder at the bottom of the ‘Service Agreement Details’ screen to open. 6. Click on the ‘Change Carer’ button to open the ‘Find Carer Approval Details’ screen. 7. ‘Carer’ – The ID number of the Foster Carer is already populated. 8. ‘Service’ – Leave first field as ‘Foster Care’, on the second field click on the drop down arrow and select the blank line to clear field. 9. Click on the ‘Search’ button and all approvals for the carer will appear, select the appropriate service type and click on the ‘Use Selected’ button an error message may appear, click ‘OK’ to acknowledge to take you back to the ‘Find Service Agreement’ screen. 10. Highlight the ‘Service Agreement’ you have amended by clicking onto the record and click the ‘Details’ button. 11. Click on the ‘Complete’ button and check the correct ‘Foster Carer’ is now recorded. Information Systems Team June 2010 27 How to Record a Retainer Agreement for ‘Foster Care/Fostering Misc N.B. Prior to recording a Retainer Agreement there has to be a carer approval of ‘Foster Care’ with the service ‘Fostering Misc’ recorded on the Foster Carer. If a Foster Care Approval is not listed contact the Panel Clerk to investigate. However, if there is a Foster Care Approval with no ‘Fostering Misc’ service create as follows: 1. Click on the ‘Show Main Menu’ Icon from the icons on the left hand side of the screen. 2. Click on the ‘Resources’ Folder to open it. 3. Select ‘Manage Foster Carer Approvals’ to open the ‘Find Carer Approval’ screen as shown below: Add will allow you to add the Carer Approval 4. Enter the ID number of the Foster Carer if known, or click on the drop down arrow to take you to a ‘Find Person’ screen and click the ‘Search’ button’. 5. From the ‘Find Carer Approval’ Screen select the ‘Foster Care’ Approval Record and click the ‘Details’ button to enter the Approval details. 6. Click ‘Add’ in the Approval Details section to take you into the ‘Carer Approval Details’ screen as shown below: Information Systems Team June 2010 28 7. ‘Service Register’ – Enter code J1654 and click the grey square icon to populate the details. 8. ‘Available From’ – enter date as appropriate. 9. ‘Client Age From/Age To’- enter the age range from & to e.g., 0-21 years. 10. ‘Max Children’ –Do not use. 11. ‘Gender’ – click on the appropriate radio button to select ‘Both’. 12. ‘Specific Child’ – Do not use. 13. ‘Notes’- this is a free text filed, enter any relevant notes. N.B. Underneath the text box it will display how many characters remain before you are unable to record any further information. 14. ‘On reserve To’ – Do Not Use 15. Click ‘Save’ to return to the ‘Carer Approval’ Screen Create Retainer Agreement 1. Click on the ‘Show Main Menu’ icon. Click on the ‘Finance’ folder to open. 2. Click on ‘Care Pay – Carer Payments (CYPS)’ folder. Click on the ‘Retainer Agreements’ folder to open the Payment Agreements screen as shown below:- Select to go to a ’Find Person’ screen ‘Add’ button Information Systems Team June 2010 29 3. Enter the ID number of the Foster Carer if known, or click on the drop down arrow to take you to a ‘Find Person’ screen. 4. Click the ‘Add’ button to open the ‘Agreement Details’ screen as show below:- 5. ‘Responsible’ – Enter the appropriate budget code:Responsible Team CFOFOST CSBFOST CFFFOST Description FOSTERING SERVICE BUDGET SHORT BREAKS FOSTERING BUDGET FAMILY/FRIENDS FOSTERING BUDGET 6. ‘Start Date’ – Enter start date. 7. ‘Service’ – Click on the drop down arrow and select ‘Foster Care/Fostering Misc’. 8. ‘Notes’ – Enter any notes you may have in the free text box provided. 9. Click ‘Close’ to return to the ‘Payment Agreements’ screen as shown below:- 10. Click ‘Save’ and click ‘Ok’ to exit screen. Information Systems Team June 2010 30 Add Allowance to Retainer Agreement 1. Click on the ‘Show Main Menu’ icon. Click on the ‘Finance’ folder to open. 2. Click on ‘Care Pay – Carer Payments (CYPS)’ folder. Click on the ‘Create Allowances’ folder to open the Create Allowance screen as shown below:- ‘Find’ button 3. Enter the ‘ID number’ of the Foster Carer and click on the ‘Find’ button. 4. The agreements recorded on the Child/Young Person’s record will be displayed as shown below:- 5. Select the ‘Foster Care/Fostering Misc’ agreement and click on the ‘Allowances’ button. Information Systems Team June 2010 31 6. Click the ‘Add’ button to record the allowance and enter the allowance details as follows:- N.B. Complete the following fields from the information recorded on the Gen4. 7. Category - Click on drop down arrow and select as appropriate. 8. Code - Click on drop down arrow and select as appropriate. 9. Payee - Click on drop down arrow and select as appropriate. 10. Start Date – Enter the start date of the allowance payment. 11. ‘End Date’ – This will default to the same as the start date. 12. ‘Amount’ – Enter the amount if required. 13. ‘Proj Amt’ – Do not use. 14. ‘Pay Type’ – Click on the drop down arrow and select as appropriate. 15. ‘Budget’ - Click on drop down arrow and select the appropriate budget. 15. Click ‘Close’ button to return to the list of allowances. 16. Click ‘Save’ and click ‘Ok’ to exit. Information Systems Team June 2010 32 How to Record a Retainer Agreement for Fostering Skills Fee N.B. Prior to recording a Retainer Agreement there has to be a carer approval of ‘Fostering Skills Fee’ recorded on the Foster Carer. If a ‘Fostering Skills Fee’ Approval is not listed create as follows: Create Fostering Skills Fee Approval 1. Click on the ‘Show Main Menu’ Icon from the icons on the left hand side of the screen. 2. Click on the ‘Resources’ Folder to open it. 3. Select ‘Manage Foster Carer Approvals’ to open the ‘Find Carer Approval’ screen as shown below:- Add will allow you to add the Carer Approval 4. Click ‘Add’ to add the Carer Approval Record, this will take you to the ‘Carer Approval’ screen as shown below:- 5. ‘Service’ – click on drop down arrow and select ‘Fostering Skills Fee’. 6. ‘No of Places:’ – Do not use. 7. ‘Approved From’ - enter the appropriate date. 8. ‘Approved By’ – enter ID of appropriate service e.g. 341112 Fostering Service. 9. ‘Notes’ – free text field, enter information if required. Information Systems Team 33 June 2010 N.B. Underneath the text box it will display how many characters remain before you are unable to record any further information. 10. Click ‘Save’ to return back to the Find Carer Approval Screen Note: A unique ‘Approval ID’ is created. 11. From the ‘Find Carer Approval’ Screen select the ‘Fostering Skills Fee’ Approval Record and click the ‘Details’ button to enter the Approval details. 12. Click ‘Add’ in the Approval Details section to take you into the ‘Carer Approval Details’ screen as shown below:- 13. ‘Service Register’ – click the grey square icon to search the various Fostering Skills Fee Service details. Select as appropriate by clicking over the record which will highlight the record in yellow, click the ‘Continue’ button. 14. ‘Available From’ – enter date as appropriate. 15. ‘Client Age From/Age To’- enter the age range from & to e.g., 0-21 years. 16. ‘Max Children’ – Do not use. 17. ‘Gender’ – click on the appropriate radio button to select ‘Both’. 18. ‘Specific Child’ – Do not use. 19. ‘Notes’- this is a free text filed, enter any relevant notes. N.B. Underneath the text box it will display how many characters remain before you are unable to record any further information. 20. ‘On reserve To’ – Do Not Use. 21. Click ‘Save’ to return to the ‘Carer Approval’ Screen. Information Systems Team June 2010 34 Create Retainer Agreement 1. Click on the ‘Show Main Menu’ icon. Click on the ‘Finance’ folder to open. 2. Click on ‘Care Pay – Carer Payments (CYPS)’ folder. Click on the ‘Retainer Agreements’ folder to open the Payment Agreements screen as shown below:- Select to go to a ’Find Person’ screen ‘Add’ button 3. Enter the ID number of the Foster Carer if known, or click on the drop down arrow to take you to a ‘Find Person’ screen. 4. Click the ‘Add’ button to open the ‘Agreement Details’ screen as show below:- 5. ‘Responsible’ – Enter the appropriate budget code:Responsible Team CFOFOST CSBFOST CFFFOST Description FOSTERING SERVICE BUDGET SHORT BREAKS FOSTERING BUDGET FAMILY/FRIENDS FOSTERING BUDGET 6. ‘Start Date’ – Enter start date. Information Systems Team June 2010 35 7. ‘Service’ – Click on the drop down arrow and select ‘Fostering Skills Fee/Fostering Skill….’. 8. ‘Notes’ – Enter any notes you may have in the free text box provided. 9. Click ‘Close’ to return to the ‘Payment Agreements’. 10. Click ‘Save’ and click ‘Ok’ to exit screen. Add Allowance to Retainer Agreement 1. Click on the ‘Show Main Menu’ icon. Click on the ‘Finance’ folder to open. 2. Click on ‘Care Pay – Carer Payments (CYPS)’ folder. Click on the ‘Create Allowances’ folder to open the Create Allowance screen as shown below:- ‘Find’ button 3. Enter the ID number of the Foster Carer and click on the ‘Find’ button. 4. The agreements recorded on the Child/Young Person’s record will be displayed as shown below:- Information Systems Team June 2010 36 5. Select the ‘Fostering Skills Fee/Fostering Skill….’ agreement and click on the ‘Allowances’ button. 6. Click the ‘Add’ button to record the allowance. 7. Category - Click on drop down arrow and select ‘Payment for Skills Fee’. 8. Code - Click on drop down arrow and select the appropriate ‘Skill Fee Level’ as advised by the Fostering Social Worker. 9. Payee - Click on drop down arrow and select ‘Carer is Payee’. 10. Start Date – Enter the start date of the allowance payment. 11. ‘End Date’ – Enter date when required. 12. ‘Amount’ – Enter the amount if required. 13. ‘Proj Amt’ – Amount already populated. 14. ‘Pay Type’ – Do not use. 15. ‘Budget’ - Click on drop down arrow and select the appropriate budget. 17. Click ‘Close’ button to return to the list of allowances. 18. Click ‘Save’ and click ‘Ok’ to exit. Information Systems Team June 2010 37 How to End an Allowance 1. Click on the ‘Show Main Menu’ icon and click on the ‘Finance’ folder to open. 2. Click on ‘Care Pay – Carer Payment (CYPS)’ folder. Click on the ‘Create Allowances’ folder to open the Create Allowance screen as shown below:- ‘Find’ button 3. Enter the ID number of the Child/Young Person and press the TAB key to default the Clients name and address or click on the down arrow to access the find people form and perform a search. Click the ‘Find’ button. 4. The agreements recorded on the Child/Young Person’s record will be displayed as shown below:- 5. Select the appropriate agreement by clicking onto it; this will become green denoting that this is the active agreement. 6. Click the ‘Allowances’ button to open the ‘Allowances for Agreement’ screen, which will list the allowances as shown on the next page:- Information Systems Team June 2010 38 7. Highlight the allowance you want to end and click the ‘Details’ button to open the ‘Allowance Details screen as shown below:- 8. Enter the end date in the ‘End’ field and click on the ‘Close’ button to return to the ‘Allowances for Agreement’ screen. 9. The allowance will now have an ‘End Date’. 10. Click ‘Save’ and ‘OK’ to exit screen. Information Systems Team June 2010 39 How to End a Foster Care Agreement 1. From the ‘Desktop’ screen, click on the ‘Show Main Menu’ icon. Click on the ‘Care Cycle’ folder to open. 2. Click on ‘Service Agreements’ from the Menu to open the ‘Find Service Agreements’ screen as shown below:- 3. ‘Subject’ – Enter the Child/Young person’s ID number if known, or alternatively click on the grey square icon to bring up the ‘Find Person’ screen to search for the Child/Young person. 4. Click the ‘Search’ button to list the Service Agreements attached to the record as shown below:- ‘Details’ button 5. Select the Service Agreement you wish to end and click on the ‘Details’ button to open the ‘Service Agreement Details’ screen. 6. Scroll down the page and click on the ‘Edit’ button to allow you to end the Service Agreement, as shown on the next page:- Information Systems Team June 2010 40 7. ‘End Date’ – Enter the date you want the Service Agreement to end. 8. ‘Reason’ – Click on the drop down arrow and select the end reason as appropriate. 9. Click on the ‘Save’ button and click on the ‘Grey Cross’ in the top right hand corner to return to the ‘Find Service Agreements’ screen. Information Systems Team June 2010 41 How to Create ‘List Allowances for Children Age 16+’ Report (Version 5) N.B. This Report must be run prior to ‘Weekly Payment Runs’. 1. From the ‘Desktop’ screen, click on the ‘Finance’ folder to open as shown below:- 2. Click on ‘CarePay – Carer Payments (CYPS)’, click on ‘CarePay Reports and Letters’ and double click on ‘List Allowances for Children Age 16+’ to open the following screen:- 3. ‘Destination Type’ – This will already have populated, do not change. Information Systems Team June 2010 42 4. ‘Destination Name’ – Leave blank. 5. ‘Aged’ – Click on drop down arrow and select ‘18+’. 6. Click on the ‘Submit Query’ button. 7. Click on the ‘Print Icon’ and click ‘OK’ to print. N.B. Once the report has been printed, check against the previous week’s report to identify any new young people who may have turned 18 years of age. If new young people have been identified, you are required to end the allowances and agreements. Follow instructions on ‘How to End Allowances’ and ‘How to End Service Agreements’. Information Systems Team June 2010 43 Fostering Finance – Weekly Payment Run Process Fostering Finance Officer Completed Gen 4 – Children Change of Circumstance Payment Notification Form received in Fostering Finance from Fostering Team, Adoption Team, Family & Friends Team & Short Breaks Team. Details from Gen 4 have been recorded onto Carefirst. N.B. Create Transaction Batches for Holiday Run and Xmas Run once a year. Create Transaction Batches - Regular Payment Run & Birthday Run Create Run Interface Routine – Create BOP Transactions View & Authorise Transactions Create Transaction Batches – Populate Interface From the Main Menu click on the Finance folder, Care Pay – Carer Payments (CYPS) and click on Create Transaction Batches. From the Main Menu click on the Finance folder, Care Pay – Carer Payments (CYPS) and click on Run Interface Routines. From the Main Menu click on the Finance folder, Care Pay – Carer Payments (CYPS) and click on View and Authorise Transactions. From the Main Menu click on the Finance folder, Care Pay – Carer Payments (CYPS) and click on Create Transaction Batches. Create Run Interface Routine – Populate BOP Interface From the Main Menu click on the Finance folder, Care Pay – Carer Payments (CYPS) and click on Run Interface Routines. Create Batches – HCC Child Carepay Payments From the Main Menu click on the Finance folder, Care Pay – Carer Payments (CYPS) and click on Create Transaction Batches. Create Run Interface Routine – Extraction Batch Processing Follow Process for ‘Authorising the Payment Batch’ Information Systems Team June 2010 44 From the Main Menu click on the Finance folder, Care Pay – Carer Payments (CYPS) and click on Run Interface Routines. How to Create Weekly Transaction Batches – Regular Payment Run and Birthday Payment Run 1. From the ‘Main Menu’, select the ‘Finance’ option to open the folder. 2. Click on the ‘Care Pay – Carer Payments (CYPS)’ option to open the folder. 3. Click on the ‘Create Transaction Batches’ option to open the Transaction Batches Screen as shown below:- 4. ‘Run Type’ field, click on the drop down arrow and select the following option ‘Regular Payment Run’. 5. Click on the ‘Add’ button to open the Add Batch Screen as shown below:- Information Systems Team June 2010 45 6. ‘Type’ field - ‘Regular Payment Run’ will have pre-populated from the Run Type you selected. 7. ‘Date’ field, a date will automatically populate this field. Please check that this date is one week later that the dates you are paying the foster Carers e.g., if you are working with the payments date upto 7th November 2011 the date that should be in this field is 14th November 2011. 8. Click on the ‘Close’ button to return to the ‘Transaction Batches’ screen. N.B. The Regular Payment Run will show with a ‘Status’ of ‘New’ as shown below:- N.B. Make a note of the ‘Regular Payment Run’ Batch ID. 9. From the ‘Transaction Batches’ screen, click on the drop down arrow on the ‘Run Type’ field and select ‘Birthday Run’ to create the Birthday Payment Run. 10. Click on the ‘Add’ button to open the Add Batch Screen as shown below:- Information Systems Team June 2010 46 11. ‘Type’ field, Birthday Run will have pre-populated from the Run Type you selected. 12. ‘Date’ field, a date will automatically populate this field. Please check that this is the correct week ending date for the current weeks birthdays being paid (this should be 3 weeks). 13. Click on the ‘Close’ button to return to the ‘Transaction Batches’ screen. N.B. The Birthday Payment Run will show with a ‘Status’ of ‘New’. 14. Click ‘Save’ and ‘Ok’. N.B. Make a note of the ‘Birthday Run’ Batch ID. Information Systems Team June 2010 47 How to Create Transaction Batches – Holiday Run 1. From the ‘Main Menu’, select the ‘Finance’ option to open the folder. 2. Click on the ‘Care Pay – Carer Payments (CYPS)’ option to open the folder. 3. Click on the ‘Create Transaction Batches’ option to open the Transaction Batches Screen as shown below:- 4. ‘Run Type’ field, click on the drop down arrow and select the following option ‘Holiday Run’. 5. Click on the ‘Add’ button to open the Add Batch Screen. 6. ‘Type’ field, Holiday Run will have pre-populated from the Run Type you selected. 7. ‘Date’ field, a date will automatically populate this field, amend if necessary. 8. Click on the ‘Close’ button to return to the ‘Transaction Batches’ screen. N.B. The Holiday Run will now show as ‘New’ in the status column. N.B. Make a note of the ‘Holiday Run’ Batch ID. Information Systems Team June 2010 48 How to Create Transaction Batches – Xmas Run 1. From the ‘Main Menu’, select the ‘Finance’ option to open the folder. 2. Click on the ‘Care Pay – Carer Payments (CYPS)’ option to open the folder. 3. Click on the ‘Create Transaction Batches’ option to open the Transaction Batches Screen as shown below:- 4. ‘Run Type’ field, click on the drop down arrow and select the following option ‘Xmas Run’. 5. Click on the ‘Add’ button to open the ‘Add Batch’ Screen. 6. ‘Type’ field, Xmas Run will have pre-populated from the Run Type you selected. 7. ‘Date’ field, a date will automatically populate this field, amend if necessary. 8. Click on the ‘Close’ button to return to the ‘Transaction Batches’ screen. N.B. The Xmas Run will now show as ‘New’ in the status column. N.B. Make a note of the ‘Xmas Run’ Batch ID. Information Systems Team June 2010 49 Create Run Interface Routines – Create BOP Transactions 1. From the ‘Main Menu’, select the ‘Finance’ option to open the folder. 2. Click on the ‘Care Pay – Carer Payments (CYPS)’ option to open the folder. 3. Click on the ‘Run Interface Routines’ option to open the Batch Routines Screen as shown below:- 4. Select ‘Create Bop Transactions’ by clicking into the radio button. 5. Click on the ‘Run’ button. 6. A message will appear “Are you sure you want to continue?” only click ‘OK’ if you are satisfied you are ready to create the BOP Transactions The batch will start running do not select any other option on your PC whilst this process is taking place. 7. Once the run has finished a message will appear “Complete” click ‘OK’ to acknowledge the message. 8. Click on the ‘Batch Logs’ Button to open the Batch Log screen as shown on the next page:- Information Systems Team June 2010 50 9. ‘Log Type’ field, click on the drop down arrow and select ‘BOP’. 10. ‘Between Dates’ field, double click to enter today’s date. 11. Click the ‘Query’ button to list the ‘Log Details’ as shown below:- Information Systems Team June 2010 51 12. Log Details will appear in the second block on the screen. Check to make sure there are no errors detailed in the Message Column. The Child/Young Person/Foster Carer’s Id number and the error message will be displayed. You will need to rectify/input the missing information. 13. Click ‘OK’ to return to the Batch Routines Screen. 14. Click ‘Close’ to return to the Main Menu. Information Systems Team June 2010 52 How to View & Authorise Transactions 1. From the ‘Main Menu’, select the ‘Finance’ option to open the folder. 2. Click on the ‘Care Pay – Carer Payments (CYPS)’ option to open the folder. 3. Click on the ‘View And Authorise Transactions’ option to open the Transactions Screen as shown below:- 4. ‘View Status’ field, click on the drop down arrow and select ‘New’ from the list below:NEW – These are newly generated transactions from an ongoing allowance and those allowances new to this payment run. ALL – View all transactions brand new, new, authorised, paid, paid manually and in error. AUTHORISED – View Authorised Transactions. IN ERROR – Payment or reclamation of the transaction amount been attempted in a previous payment run. BRAND NEW – Generated from a newly added allowance. PAID – Previously paid transactions whose status has been changed from authorised to paid. MANUALLY PAID – A manually paid transaction that has been entered manually on to the transaction screen and not been paid automatically HELD – Allowances that were not authorised from the previous run. 5. ‘From’, do not use. 6. ‘To’, do not use. 7. ‘Order By’, do not use. Information Systems Team June 2010 53 8. Click the ‘Find’ button to retrieve transactions associated with the search you have entered. 9. All transactions that require authorisation will now appear in the bottom block of the screen. AUTHORISE TRANSACTIONS IN BULK You will now need to Authorise these transactions 10. Click the ‘Authorise’ button to access the Authorise Transaction screen. 11. Leave radio button on ‘non specific’. 12. ‘Status’ field, click on the drop down arrow and select ‘New’ as your first option. 13. Click the ‘OK’ button. 14. A message box will appear “Are you sure you wish to do this?”. 15. Click the ‘Yes’ button to proceed, all New transactions will now be authorised you are now required to repeat steps 4 – 15 to search and authorise any Brand New Allowances. 16. Repeat steps 4 – 8 for the following: NEW – These are newly generated transactions from an ongoing allowance and those allowances new to this payment run. IN ERROR – Payment or reclamation of the transaction amount been attempted in a previous payment run. BRAND NEW – Generated from a newly added allowance. HELD – Allowances that were not authorised from the previous run N.B. No records should be listed. Investigate or authorise any transactions which are shown. 17. Click ‘Save’ and ‘OK’. Information Systems Team June 2010 54 Create Transaction Batches – Populate Interface Run 1. From the ‘Main Menu’, select the ‘Finance’ option to open the folder. 2. Click on the ‘Care Pay – Carer Payments (CYPS)’ option to open the folder. 3. Click on the ‘Create Transaction Batches’ option to open the Transaction Batches Screen as shown below:- 4. ‘Run Type’ field, click on the drop down arrow and select the following option ‘Populate Interface’. 5. Click on the ‘Add’ button to open the Add Batch Screen as shown below:- Information Systems Team June 2010 55 6. ‘Type’ field, ‘Populate Interface’ will have pre-populated from the ‘Run Type’ you selected. 7. ‘Date’ field, a date will automatically populate this field, amend if necessary. 8. Click on the ‘Close’ button to return to the ‘Transaction Batches’ screen. N.B. The Populate Interface Run will now show as ‘New’ in the status column. 9. Click ‘Save’ and ‘OK’. N.B. Make a note of the ‘Populate Interface Run’ Batch ID. Information Systems Team June 2010 56 Create Run Interface Routines – Populate BOP Interface 1. From the ‘Main Menu’, select the ‘Finance’ option to open the folder. 2. Click on the ‘Care Pay – Carer Payments (CYPS)’ option to open the folder. 3. Click on the ‘Run Interface Routines’ option to open the Batch Routines Screen. 4. Select ‘Populate Bop Interface’ by clicking into the radio button. 5. Click on the ‘Run’ button. 6. A message will appear “Are you sure you want to continue?” only click ‘OK’ if you are satisfied you are ready to populate BOP Interface. The batch will start running do not select any other option on your PC whilst this process is taking place. 7. Once the run has finished a message will appear “Complete” click ‘OK’ to acknowledge the message. 8. Click on the ‘Batch Logs’ Button to open the Batch Log screen as shown on the next page:- Information Systems Team June 2010 57 9. ‘Log Type’ field, click on the drop down arrow and select ‘BOP’. 10. ‘Between Dates’ field, double click to enter today’s date. 11. Click the ‘Query’ button to list the ‘Log Details’ as shown below:- Information Systems Team June 2010 58 12. Log Details will appear in the second block on the screen. Check to make sure there are no errors detailed in the Message Column. The Child/Young Person/Foster Carer’s Id number and the error message will be displayed. You will need to rectify/input the missing information. 13. Click ‘OK’ to return to the Batch Routines Screen. 14. Click ‘Close’ to return to the Main Menu. Information Systems Team June 2010 59 Create Transaction Batches – HCC CHILD CAREPAY PAYMENT 1. From the ‘Main Menu’, select the ‘Finance’ option to open the folder. 2. Click on the ‘Care Pay – Carer Payments (CYPS)’ option to open the folder. 3. Click on the ‘Create Batches’ option to open the Create Batches Screen. 4. ‘Class’ field, click on the drop down arrow and select the following option ‘HCC CHILD CAREPAY PAYMENT’ and click the ‘Query’ button as shown below:- 5. Click on the ‘Add’ button to open the Batch Creation Screen as shown below:- Information Systems Team June 2010 60 6. ‘Type’ field, Standard will have pre-populated from the Run Type. 7. ‘Batch Date’ field, enter the paid up to date of the batch. 8. Click on the ‘Ok’ button to return to the ‘Create Batches’ screen. N.B. The HCC CHILD CAREPAY PAYMENT will now show as ‘Ready’ in the status column. 9. Click ‘Close’. N.B. Make a note of the ‘HCC Child Carepay Payment’ Batch ID. Information Systems Team June 2010 61 Create Run Interface Routines – Extraction Batch Processing 1. From the ‘Main Menu’, select the ‘Finance’ option to open the folder. 2. Click on the ‘Care Pay – Carer Payments (CYPS)’ option to open the folder. 3. Click on the ‘Run Interface Routines’ option to open the Batch Routines Screen. 4. Select ‘Extraction Batch Processing’ by clicking into the radio button. 5. Click on the ‘Run’ button. 6. A message will appear “Please wait while Extract Processing takes place” only click ‘OK’ if you are satisfied you are ready to create the Extraction Batch Processing. The batch will start running do not select any other option on your PC whilst this process is taking place. 7. Once the run has finished a message will appear “Complete” click ‘OK’ to acknowledge the message. 8. Click on the ‘Batch Logs’ Button to open the Batch Log screen as shown on the next page:- Information Systems Team June 2010 62 9. ‘Log Type’ field, click on the drop down arrow and select ‘HCC Child’. 10. ‘Between Dates’ field, double click to enter today’s date. 11. Click the ‘Query’ button. 12. Log Details will appear in the second block on the screen. Check to make sure there are no errors detailed in the Message Column. The Child/Young Person/Foster Carer’s Id number and the error message will be displayed. You will need to rectify/input the missing information. 13. Click ‘OK’ to return to the Batch Routines Screen. 14. Click ‘Close’ to return to the Main Menu. Information Systems Team June 2010 63 Fostering Finance – Authorising the Payment Batch Fostering Finance Officer Create Hull’s Carer Remittance Report Print External Batches (Extraction Batch) Print Transaction Batches Screen Create List Transactions in a Batch by Status Report. (N.B. This is created in Carefirst Version 5) From the Main Menu click on the Finance folder, Care Pay – Carer Payments (CYPS), Reports and click on Hull’s Carer Remittance Report From the Main Menu click on the Finance folder, Care Pay – Carer Payments (CYPS) and click on Create Batches. From the Main Menu click on the Finance folder, Care Pay – Carer Payments (CYPS) and click on Create Transaction Batches. In Carefirst Version 5 from the Desktop click on the Finance folder, Care Pay – Carer Payments (CYPS) and click on List Transactions in a Batch by Status. N.B. Print off the report if any transactions are listed. Check the Balance of the Weekly Transaction Batches Authorise the Payment Batch Manually check the Regular Payment and Birthday Runs against the Populate Interface Run. E-mail ICT & E-Government to enable them to complete their process. Action Rejection Report before returning to Corporate Finance. Amendments made if required, validate Transaction Batch within Oracle. Information Systems Team June 2010 64 How to Create ‘Hull’s Carer Remittance Report’ 1. From the ‘Main Menu’, select the ‘Finance’ option to open the folder. 2. Click on the ‘Care Pay – Carer Payments (CYPS)’ option to open the folder. 3. Click on ‘Reports’ folder to open and click on ‘Hull’s Carer Remittance Report’ to open the following screen:- 4. ‘Destination Type’ – This is already populated, do not change. 5. ‘Destination Name’ – Leave blank. 6. ‘Run Date’ – This is already populated, do not change. However if you require a previous Report, click on the drop down arrow and select as appropriate. 7. ‘Batch ID’ – Click on drop down arrow and select the ID of the ‘Birthday Run’ Batch. N.B. This will already have been noted when Batches were created. 8. Click on the ‘Submit Query’ button. 9. Click on the ‘Print Icon’ and click ‘OK’ to print. 10. Click on the ‘Back’ button to return to the ‘Carer Remittance Advice Report’ screen. 11. ‘Batch ID’ – Click on the drop down arrow and select the ID of the ‘Regular Payment Run’ and repeat steps 8-9. N.B. This process will be undertaken for the Holiday Run and Xmas Run when applicable i.e. once a year. 12. Click on the cross in the top right hand corner to close screen. Information Systems Team June 2010 65 How to Print External Batches (Extraction Batch) 1. From the ‘Main Menu’, select the ‘Finance’ option to open the folder. 2. Click on the ‘Care Pay – Carer Payments (CYPS)’ option to open the folder. 3. Click on the ‘Create Batches’ option to open the Create Batches Screen. 4. ‘Class’ field, click on the drop down arrow and select the following option ‘HCC CHILD CAREPAY PAYMENT’ and click the ‘Query’ button as shown below:- 5. Select the appropriate batch and click on the ‘Details’ button to take you to the ‘External Batches’ screen as shown below:‘Functions’ Information Systems Team June 2010 66 6. Click on ‘Functions’, select ‘Action’ and select ‘Print’, the following screen will appear:- 7. Ensure correct printer is displayed and click on ’OK’. Information Systems Team June 2010 67 How to Print ‘Transaction Batches’ Screen 1. From the ‘Main Menu’, select the ‘Finance’ option to open the folder. 2. Click on the ‘Care Pay – Carer Payments (CYPS)’ option to open the folder. 3. Click on the ‘Create Transaction Batches’ option to open the Transaction Batches Screen as shown below:- Functions 4. Click on ‘Functions’, select ‘Action’ and select ‘Print’, the following screen will appear:- 5. Ensure correct printer is displayed and click on ’OK’. Information Systems Team June 2010 68 How to Create ‘List Transactions in a Batch by Status’ Report (Carefirst Version 5) 1. From the ‘Desktop’ screen, click on the ‘Finance’ folder to open as shown below:- 2. Click on ‘CarePay – Carer Payments (CYPS)’, click on ‘CarePay Reports and Letters’ and double click on ‘List Transactions in a Batch by Status’ to open the following screen:- 3. ‘Destination Type’ – This will already have populated, do not change. 4. ‘Destination Name’ – Leave blank. Information Systems Team June 2010 69 5. ‘Transaction Batch ID’ – Enter the ID of the ‘Regular Payment’ Batch. N.B. This will already have been noted when Batches were created. 6. ‘Status’ – Click on the drop down arrow and select ‘REPAY’. 7. Click on the ‘Submit Query’ button, the following screen will appear:- N.B. Print off the report if any transactions are displayed. 8. Click on the ‘Back’ button to return to the ‘List CarePay Transactions’ screen. 9. Replace the Transaction Batch ID with the ID of the ‘Birthday Run’ and repeat steps 68. N.B. This process will be undertaken for the Holiday Run and Xmas Run when applicable i.e. once a year. 10. Repeat steps 5-9 ensuring you select ‘STOP’ from the ‘Status’ field. 11. Repeat steps 5-9 ensuring you select ‘PAIDM’ from the ‘Status’ field. 12. Click on the cross in the top right hand corner to close the screen. Information Systems Team June 2010 70 Checking the Balance of the Weekly Transaction Batches against the Populate Interface Run Prior to e-mailing ICT & E-Government – Operations you must ensure the batches balance. 1. Highlight the ‘Regular Payment Run’ and ‘Birthday Run’ and mark the ‘Populate Interface’ on the ‘Transaction Batches’ screen print. ‘Transactions’ ‘Run Type’ ‘Amount’ ‘Batch ID’ 2. Manually record on the bottom of the ‘Transaction Batches’ screen print the Batch ID, Transactions and Amount of the ‘Populate Interface’. 3. Manually record on the bottom of the ‘Transaction Batches’ screen print the Batch ID’s, Transactions and Amounts of the ‘Regular Payment Run’ and ‘Birthday Run’. 4. Add together the transactions and amounts of the ‘Regular Payment Run’ and ‘Birthday Run’. If the total of these amounts do not balance with the amount of the ‘Populate Interface’ go to step 5. 5. Check all the ‘List Transactions in a Batch by Status’ Reports. Manually record on the bottom of the ‘Transaction Batches’ screen print any ‘Transactions’ and ‘Total Amounts’ identified. These amounts need deducting from the ‘Regular Payment Run’ and ‘Birthday Run’ transactions and amounts total. 6. This figure should balance with the ‘Populate Interface’ transactions and amount. Information Systems Team June 2010 71 Process for Authorising the Payment Batch 1. Send an e-mail to ICT & E-Government – Operations informing them that an extraction batch has been created in Carefirst as shown below:- 2. ICT & E-Government – Operations will complete their process which will generate a response confirming a batch of Carefirst payments are available for import into AP as shown below:- 3. Opening the pdf file will show the Carefirst to Oracle Accounts Payable interface summary. Information Systems Team June 2010 72 4. Corporate Finance to import transaction in to Oracle and send copy of rejection report back to fostering finance. 5. On opening the document any rejections will be shown at the end of the report as shown below:- Information Systems Team June 2010 73 6. All rejections need to be checked on Oracle to see if payment has already been made. Using the supplier number/name check Oracle and on the report, mark in red next to each rejection the appropriate action required. This depends on one of the following outcomes:Outcomes Payment has been made: Record against rejection - ‘Please Delete’ Payment has not been made: Record against rejection - ‘Place a U at the end of the invoice number and run again using Code:……………….. (Enter appropriate cost codes) 7. Amended rejection report to be sent back to Corporate Finance. N.B. Corporate Finance will confirm by e-mail that the amended rejection report has been actioned. Information Systems Team June 2010 74 Amendments to the Transactions (If required) It may be necessary to make amendments to the transactions within Oracle due to changes to the Child/Young Person’s placement e.g. Fostering Social Worker notified a change to the placement end date which could result to an overpayment to the Foster Carer. 1. From the Hull’s Carer Remittance Report find the appropriate transaction within the Birthday or Regular Payment Run (the transaction is identified by the Carer and Child/Young Person). 2. If the transaction is to be deleted, manually record a ‘D’ next to the amount. If the amount has changed manually record the new amount. 3. Repeat steps 1 and 2 until all amendments have been completed. 4. Record all amendments on a ‘WK….AMENDMENTS’ excel document. N.B. The ‘WK…. Amendments’ documents is accessed through the Fostering Team shared drive/Finance and Fostering Fees/Finance/Rejection Reports1011/WK….AMENDMENTS. 5. Amendments to be actioned within Oracle. Ensure the Transaction Batch in Oracle balances with the ‘Total’ figure in the ‘WK….AMENDMENTS’ excel document. 6. Validate the ‘Transaction Batch’ in Oracle. Information Systems Team June 2010 75
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