Career-Technical Education 2011 Graduate Follow-Up Survey David Torres-RCCD Institutional Research Background: The Riverside Community College District Institutional Research department was awarded Career Technical Education (CTE) grant to conduct follow-up interviews with students who successfully completed certificates and degrees to determine satisfaction with RCCD’s education. During the months of February and April 2011, telephone interviews were conducted Mondays through Thursday evenings (from 5:30pm to 8:30pm). Students who graduated from RCCD with an award or certificate in a Career-Technical Education field in the previous three years were included in the sample. The results listed below are the result of 670 completed interviews. (A total of 729 interviews were conducted, but only 670 answered all questions.) Life after RCCD CTE: Since your graduation from RCCD, have you enrolled in a school other than RCCD? Yes, I'm currently enrolled parttime 7% For the majority of this sample, RCCD was the last school these students attended. No 74% Yes, I'm currently enrolled fulltime 12% Yes, but I am not currently enrolled 7% How related is your course of study to the degree or certificate you earned at RCCD? 11% 12% Different, but related subject Different, unrelated major 77% For those students who did attend another school after RCCD, 88% of them enrolled in the same or a similar course of study as their RCCD program. Same subject Career-Technical Education 2011 Graduate Follow-Up Survey 1 What is your current employment status? Employed FULL-time (30 or more hours/week) 12% Employed PART-time (less than 30 hours/week) Most respondents in the sample were currently employed full-time. Only 4% of the sample reported they were unemployed and not seeking employment. Not in labor force (student, retired, other) 4% 66% 3% Unemployed and not seeking employment Unemployed but seeking employment 15% Have you been in any job related to your degree since graduation? No 27% Yes 73% Almost 3 out of 4 respondents reported being employed in a job related to their degree since graduating. Career-Technical Education 2011 Graduate Follow-Up Survey 2 Present Occupation of Respondents The table below summarizes the recoded open-ended follow-up to the previous question, asking, “What was the name of the company where you have employed degree since graduation?” Responses were recoded into industries and are summarized below. (For a complete listing of companies, see Appendix A.) The overwhelming majority of CTE graduates in the present sample have been employed in public safety medical and health-related fields. Source of Employment / Industry Public Safety Health-Medical City-County-Government K-12 Education Child Care Higher Education Specialty Trade Contractors Personal Services Other Accomodations-Food Service Military Professional Services Grand Total Total 152 105 29 20 14 8 8 7 4 3 2 2 354 When respondents answered where they were employed, Riverside County was the most popular location. (A complete list of cities and counties can be found in Appendix B.) Counties of Employment Riverside San Bernardino Orange San Diego Imperial Los Angeles Other CA Kern Outside CA Fresno Inland Empire San Luis Obispo Santa Barbara 155 36 10 6 4 3 3 2 2 1 1 1 1 Career-Technical Education 2011 Graduate Follow-Up Survey 3 Evaluation of RCCD CTE: After the first month of interviewing, the question “Were you able to get a better job as a result of attending RCCD?” was added to the survey. The results here are separated by program. Were you able to get a better job as a result of attending RCCD?* Total Program Title Interviewed Administration of Justice 43 Administration of Justice Law Enforcement 1 Administrative Office Management 2 Administrative/Clinical Medical Assisting 2 Air Conditioning & Refrigeration 4 Automotive Technology: Mechanical 1 Automotive Technology: Toyota 1 Basic Firefighter Academy 9 Business Administration: Accounting 12 Business Administration: General Business 18 Business Administration: Human Resources 1 Business Administration: Management 7 Business Administration: Marketing 2 Community Interpretation 6 Computer Applications 4 Construction Technology 7 Cosmetology and Barbering 14 Cosmetology: Managment & Supervision 1 Culinary Arts 7 Dental Assistant 2 Dental Laboratory Technology 1 Drafting Technology 2 Early Childhood Education 26 Electronics Technology 1 Emergency Medical Services Paramedic 11 Engineering Aide 2 Engineering Technology 1 Exercise, Sport & Wellness: Fitness Professions 1 Fire Technology 5 Graphics Technology 4 Human Services 10 Logistics Management 2 Nursing 19 Paralegal Studies 3 Physician Assistant 1 Sign Language Interpreting 2 Telecommunications: Television Production Specialist 2 Vocational Nursing 8 Grand Total 246 *This question only asked in the April 2011 collection period. Percent Responding "Yes" 77.1% 0.0% 100.0% 50.0% 75.0% 100.0% 100.0% 100.0% 60.0% 55.6% 0.0% 33.3% 100.0% 80.0% 75.0% 85.7% 76.9% 100.0% 50.0% 100.0% 100.0% 100.0% 64.0% 0.0% 100.0% 100.0% 100.0% 100.0% 33.3% 75.0% 37.5% 50.0% 83.3% 50.0% 100.0% 100.0% 50.0% 100.0% 72.2% Career-Technical Education 2011 Graduate Follow-Up Survey 4 Respondents were asked eleven questions to evaluate RCCD’s training and education. (Responses of Not Applicable or No Opinion are excluded from analysis.) In 10 of the 11 measures, respondents answered “Very Much” at least 70% of the time. To what extent has your RCCD education and training helped you... 0% 20% 40% 60% 80% 100% develop a better understanding of career goals 80% 16% 4% be prepared for further education 80% 17% 2% understand your interests, abilities, and values 78% interact more effectively with diversity in the workplace 78% 17% 6% communicate more effectively for the workplace 77% 19% 4% write more effectively for the workplace 76% improve your job related skills 76% get a more satisfying job 19% 18% 17% 75% compete with others in your field 17% 73% earn a better wage 22% 70% solve math problems more effectively in the workplace 17% 62% 25% 3% 5% 7% 9% 5% 12% 13% ` Very Much Somewhat Not At All Career-Technical Education 2011 Graduate Follow-Up Survey 5 Other Comments: At the end of the survey, respondents were given the opportunity to make any comments on their experiences at RCCD. Given the wide variety of perspectives, the complete, unedited comments are included in Appendix C. To summarize the responses they were recoded using the following classification system: each comment was judged to be either positive or negative/ and whether the comment referred to the institute in general, or referred to a person (usually and instructor), program or service, a mixed response, or in some other unclassifiable category. The result of this recoding is shown in the table below. Recoded Comments Total Positive / General 55 Positive / Program, Service or Instructor Specific 135 Negative / General 16 Negative / Program, Service or Instructor Specific 24 Mixed Response 9 Other 11 Grand Total 250 Over 76% of all recoded responses contained positive responses about particular programs, services, personnel or about the college/district in general. Summary: The findings of this telephone survey largely support the proposition that graduates from Career and Technical Education programs are successful in their post-RCCD employment. Furthermore, over 70% of the employed students responded positively when asked whether they were able to secure a better job as a result of attending one of RCCD’s CTE programs. Respondents in this sample were employed mainly in the Public Safety and Health/Medical industries, and tended to be employed locally in Riverside County. This survey is scheduled to be conducted again in April-May 2012. Career-Technical Education 2011 Graduate Follow-Up Survey 6 Appendix A: Companies Where Students Have Been Employed: What was the name of the company? Accomodations / Food Service boat house Hilton Hotel Mission Inn Accomodations / Food Service Total Child Care Apple Tree Learning Center Childcare Career childcare/pre school day care Kiddie Kollege Kindercare Kitty College Pre School RCC Early Childhood Development RCC ECE Center RCCD children ctr The Grove Pre School Tiny Tot Town & Country Day School Turning Point Elementary Child Care Total City / County / Government Cal dept of parks & recreation California State Park city of indio City of MOntclair city of ONtario City of Riverside county of riverside department of defense homeland security orange county air riverside county state park ranger superior court of ca City / County / Government Total Total 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 14 1 2 1 1 1 1 5 1 1 1 12 1 1 29 Career-Technical Education 2011 Graduate Follow-Up Survey 7 Appendix A: Companies Where Students Have Been Employed (continued): What was the name of the company? Health / Medical Abbott Bascular Anaheim General Hospital Anahiem General Hospital Arrowhead Regional Hospital arrowhead regional medical arrowhead regional medical center beaver medical group Beber Medical before and after bella mia bon zadern surgical Bright Star Healthcare Chapman Hospice Chino Valley Medical Center CHW Colorado Orthopedics Dental Office dentist office Dentistry dentures by ddn desert regional medical center Eisen Howard Hospital emr riverside ER ambulance Hemet Valley Med Center herritage garden healthcare center Hoag Hospital home health agency Hospital Indian Health Service Kaiser Permanente kaizer permanente Kids World Childrens Dentistry loma linda Loma Linda Hospital Loma Linda Med Center loma linda medical center Loma Linda School of Dentistry Loma Linda University Medical Center Loma Linda University Medical Ctr Loma Linda Veteran Hospital Medical Ctr menifee dental menifee dental group montclair hospital Mountain Dental Lab Neal Simpson MD Total 1 2 1 2 1 2 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 4 1 1 1 3 1 1 1 1 1 1 1 1 Career-Technical Education 2011 Graduate Follow-Up Survey 8 Appendix A: Companies Where Students Have Been Employed (continued): What was the name of the company? oc medical center Palomar pomerado hospital park view community hospital Park View Hospital parkview community hospital Parkview Hospital Pomona Valley Hospital rcrmc reche canyon rehab Reche Canyon Rehab & Healthcare Ctr Redlands Comm Hoispita;l Redlands Community Hospital Redlands Hospital Redlands Rehab Center Riverside Community Hospital Riverside County Hospital riverside county medical center Riverside County Medical Regional Center Riverside County Regional Medical Center Riverside Dental Group Riverside General Hospital Riverside Hospital Riverside Regional Medical Ctr San Antonio Community Hospital San Antonio Surgical Ctr San Bernardino Hospital Sresenius Medical st bernadines medical center St. Bernadine Medical Ctr va hospital Health / Medical Total Higher Education Higher Education Total rcc RCCD San Bernardino College and New World Language Svc UCR Total 1 1 1 1 1 1 1 5 1 1 1 2 1 1 6 2 1 1 3 1 1 6 1 1 1 1 1 1 1 1 105 4 1 1 2 8 Career-Technical Education 2011 Graduate Follow-Up Survey 9 Appendix A: Companies Where Students Have Been Employed (continued): What was the name of the company? K-12 Education Beaumont Unified School Dist Cross Roads Christian Elementary Cross Roads School crossroads christian schools Jurupa Community Services District Jurupa Unified School District Monesitory School of Corona Moreno Valley School dist Nuview Unified School Dist Palo Verde School Distritct Riverside County Office Education Romoland School District RUSD StarChild Academy Val valrez School District Val Verde Unified School dist K-12 Education Total Military Army Reserve US Navy Military Total Other W302 Alyssa Kenny aneco Bright Now & Febozzi Other Total Personal Services Fantastic Sams hair and makeup Hairmax Maximum Image Salon & Day Spa Salon Siner Salon Tranquelity Supercuts Personal Services Total Professional Services apple one nurse finders Professional Services Total Total 1 1 1 1 1 1 1 1 1 1 1 1 5 1 1 1 20 1 1 2 1 1 1 1 4 1 1 1 1 1 1 1 7 1 1 2 Career-Technical Education 2011 Graduate Follow-Up Survey 10 Appendix A: Companies Where Students Have Been Employed (continued): What was the name of the company? Public Safety AMERICAN MEDICAL RESPOND American Medical Response american medical response and cal dept of forestry of fire protection amr Anaheim Fire Dept Borrego Spring Fire Dept Bowers ambulance ca fire CAL Fire care ambulance City of Palm Springs Fire Dept City of Riverside Fire Fighter City Police Dept County of Riverside sheriff dept deputy sheriff Dr. ambulance in OC el centro police dept Fire Dept fire dept of cal fire Fire Dept. Fire Fighter Paramedic Hall Ambulance Hall Ambulence Imperial County Sheriff Dept Imperial county sheriff offc Imperial Sheriff Offc Indio Police dept LA county fire dept Mission Ambulance Norco Fire Department orange county sheriff dept Orange county superior court Total 1 4 1 1 1 1 1 1 3 3 1 1 1 1 1 1 1 3 1 1 1 1 1 2 1 1 1 1 1 1 1 1 Career-Technical Education 2011 Graduate Follow-Up Survey 11 Appendix A: Companies Where Students Have Been Employed (continued): What was the name of the company? Pinkerton Police Dept police officer ridgecrest police dept Riv Co Sheriff riverisde county sheriff dept riversdie sheriff dept riverside sheriff dept Riverside City Sheriffs riverside co sherrif Riverside county fire dept riverside county sherif Riverside County Sheriff Riverside County sheriff dept Riverside County Sheriffs Riverside County Sheriffs Department Riverside County Sherriff Department Riverside County Sherriff Dept Riverside Fire Academy Riverside Police Department riverside police dept riverside sheriff county Riverside Sheriff Dept Riverside Sheriffs Riverside Sheriffs Department Riverside Sherriff Dept San Bernardino Fire Dept sheriff dept Public Safety Total Specialty Trade Contractors Specialty Trade Contractors Total Grand Total AC Comfort Heat and Air Conditioning advance framing construction Airzone Argus Construction banner contruction managerment Bigalo Concrete Centex Homes jones plumbing Total 1 6 1 1 1 1 1 1 1 1 1 2 2 11 2 2 1 1 1 2 1 1 44 4 5 3 1 11 152 1 1 1 1 1 1 1 1 8 354 Career-Technical Education 2011 Graduate Follow-Up Survey 12 Appendix B: Cities and Counties of Employment: County Fresno Inland Empire Imperial Kern Los Angeles Orange Other CA Outside CA Riverside City_Company Freshno Inland Empire el centro IMperial county Bakers Field ridgecrest Long Beach los angeles Pamona Anaheim brea huntington beach Irvine orange county santa ana all over so cal Older Creek California so cal Lansdale Boroough marthas vinyard Beaumont blythe Cali Mesa county of riverside Hemet indio Indio city March Airforce Base menife menifee Mira Loma MOreno Valley Norco Nuevo palm desert palm springs perris Total 1 1 1 3 1 1 1 1 1 1 1 1 2 4 1 1 1 1 1 1 1 1 1 1 3 2 1 1 1 2 1 14 3 1 2 2 1 Career-Technical Education 2011 Graduate Follow-Up Survey 13 Appendix B: Cities and Counties of Employment (Cont.): County San Bernardino San Diego San Luis Obispo Santa Barbara City_Company Total riveraside county 1 riverisde county 1 Riversid eCounty 1 Riverside 54 Riverside county 50 riveside 1 riveside county 6 rivfeside 1 Sun City 1 Temecula, Moreno Valley 1 colton 2 Corona 6 East Dale, Chino Hills 1 loma linda 7 montclair 1 ontario 1 Rancho Cucamonga 1 redlands 3 Rialto 2 San Bernardino 9 Upland 2 yuciapa 1 Borregl Springs 1 Carlsbad, San diego 1 Escondido, san diego county 1 North County in Fallbrooks 1 san diego 1 san diego county 1 los osos 1 Santa Barbara 1 Career-Technical Education 2011 Graduate Follow-Up Survey 14 Appendix C: All Comments Recoded: Recoded Comments Positive / General Original Comment Total a pleasant experience. 1 good 1 good course 2 good education 1 Good eduction, just having difficulty finding a job as an enterpreter because of economy. 1 good experience 1 Good program 2 good program & had a good time. would like to come back to take some specialty classes to expand education. 1 good time at RCCD, enjoyed the staff. Hope the chancellor and everybody loby the job for students. 1 great experience at RCC 1 Great professors! 1 had a good experience 1 had fun at rcc 1 Her RCC education has been very beneficial to her. Has no problem finding a job as she always gets priority since she is an RCC graduate. She always recommends RCC to her friends. 1 i enjoyed it 1 i like rcc 1 Instructors both online and there on campus were great and very helpful! instructors were very useful, made the process a lot easier it was a great opportunity for moms like me to continue education at the college. It sure made a big difference in my life. thank you. it was fun. good teachers. it was great. stop cutting classes. it was intense. happy with it It was very beneficial to her. it's fun. liked all teachers. great time. liked school a lot. staff was very nice & helpful. love going to RCC. Love rcc and taking classes there. great environment. love RCCD! No regrets. Great college experience. no, just very happy to have a chance to enroll in the program. Norco architecture program teachers were very helpful and supportive. norco campus is very friendly, that is why i'm still going there. Todd Walles, chair dept, is an amazing individual. Offered a wide variety a classes online which was really beneficial to her as she worked full time. people at RCC are very friendly and nice. would like to know if there is a limit number of classes I can take? was told once that i took too many classes and was unable to register for more??? RCC has great leadership, very impressed w/ RCC rcc is a good school. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Career-Technical Education 2011 Graduate Follow-Up Survey 15 Appendix C: All Comments Recoded (Continued): Recoded Comments Original Comment RCCD has very good professors. RCCD has wonderful teachers and program. My kids are going to enroll there. RCCD is very educational to the mind and body & soul. very very happy at RCCD. w/o RCCD I would have been 3 steps behind w/ my life. big thank you to RCCD. Really enjoyed attending RCC. Enjoys working for them as well. Employed full-time in Food Services. Really enjoyed her classes and her professors. Really enjoyed her professors. Really enjoyed her time at RCC! Really enjoyed her time at RCC...and is glad she went there compared to any other school. Really felt challenged at RCC and felt it really prepared her to continue to go and get her 4-year degree. really liked it, learned a lot. recommend it Sara Burnett: great early childhood professor Teachers and counselors were very helpful. Teachers are knowledgable and they kept the students interested. Was able to work at a more steady pace and that helped her to get her degree faster. teachers at RCCD were better at 4-yr college. very thankful for having me at RCCD, you made a difference. would encourage all students to start here at RCCD for all general ed before entering 4-yr college. Great teachers at RCCD. Total 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Positive / General Total 55 Positive / Program, Service or Instructor Specific a lot of preferences going on in police academy/law enforcement program. very dissappointed: the sheriffs were unfair. 2 people made same mistakes but if the sheriff liked one, then he would be in and they would do anything they could just to discourage the other from attending the program. a very good program. teachers were great. add more classes to the program, more specific classes to interpretation program, concentrate on one subject instead of combining too many subjects in one class. Air conditioning & mechanical engineering programs were great. you'd get out a lot from the teachers there. all professors were wonderful. but the nursing program was great. all staff at hospital was always excited to see students from RCCD. RCCD has the best nursing program, even better than 4-yr universities. all teachers in business dept were great people. both on -campus and online classes were helpful. All-around, program was very beneficial. amazing academy. would recommend to anybody. Amazing professors - keep up the great work! 1 1 1 1 1 1 1 1 1 Career-Technical Education 2011 Graduate Follow-Up Survey 16 Appendix C: All Comments Recoded (Continued): Recoded Comments Original Comment Total Applied digial and printing program was really great. helped me get my degree & a good job today. thank you. 1 business administration program was great and helpful. there're plenty of classes offered online and in classroom which helped alot. 1 captain Heiser was the best teacher in Fire Academy program. 1 chef instructors at RCCD are amazing. 1 Comm Interp was wonderful - helped me know different fields (med, legal business) instructors awesome - all credit to RCCD 1 community intepretation helped great deal 1 Completed Cosmotology course. Continually hears that it's one of the best programs in the area. Very competitive and she always recommends it to others. 1 Completed Cosmotology program and really enjoyed it! 1 Completed Paramedic program and it was awesome! The amount of training received was very beneficial. 1 Completed the Cosmotology Program and really enjoyed it! 1 Completed the Nursing Program. Great professors! Very helpful and encouraging! 1 construction tech was a really ggod program. great teachers. 1 cosmetology program was really helpful in getting you a job. 1 cosmo program is really good. 1 Cosmotology program has improved. Definitely helped w/ job. 1 Criminal Justice was a strong program. 1 culinary academy very eriching, had a wonderful time. 1 culinary is a good program, need little more extensive classes/training. 1 culinary program at RCCD is excellent, staff is professional. 1 culinary program was great 1 Current;y working with other PS from other colleges, and I'm better prepared than them all. Great prepared. 1 definitely helped me a lot, enjoyed school, look forward to take more classes at RCCD during summer. 1 Degree in Real Estate. The housing market is not good. 1 dental tech was great 1 dr. thomas was a great teacher, very knowledgeable, understanding. 1 Dr. Thompson was the best techer ever, he had a better understanding of materials than other teachers. 1 early childhood development program is incredible 1 ecs was agood program. 1 Enjoyed attending RCC and really enjoyed the professors. 1 Enjoyed culinary program very much. all chefs were great. 1 enjoyed culinary program very much. it helped get me to where I am today. thank you. 1 enjoyed program good instructors 1 Enjoyed program very much! 1 enjoyed studying at RCC. child dev program and teachers were great. would recommend to any body. 1 enjoyed the program, good experience. 1 excellent 1 Excellent experience!! Really enjoyed it! 1 Career-Technical Education 2011 Graduate Follow-Up Survey 17 Appendix C: All Comments Recoded (Continued): Recoded Comments Original Comment Excellent professor - Mr. Banks. excellent program extremely beneficial for me, online program was fantastic: business program & logistic program Feels RCC Nursing graduates are more highly desirable compared to graduates from other schools. She also felt more prepared for the state board. fire academy was a very good program fire program is very good, paramedics program is also a very good environment to learn fire program was very good. George Gage, coordinator of the program, was a great leader and teacher. Glad she went there! Really enjoyed her program! Daughter is now enrolled in the same program! Good construction program ,just no construction jobs, good nursing program good program nursing Got an AA in Auto Mechanical and Auto Electrical. Gained twice the experience by attending RCC compared to other courses taught elsewhere. Got her degree in Early Childhood Development and really enjoyed her classes and the professors. great experience in nursing programs and medical assistant programs Great experience overall! great paramedics programs at RCCD. going to school in San Diego right now but thinking of going back to take some more classes at RCCD. great policy academy program. It was nice that RCCD worked w/ sheriff dept, and students were able to use the gym. great program Great program , almost had a AA, encourgaed son great program in tv & films. helped a great deal. Great program! Was employeed by RCC as a head teacher with the Early Childhood Development Program in Norco until they closed their doors. Has been unemployed ever since. great program, would recommend it Great program, would recommend it to anybody great program, would recommend it. Total 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Career-Technical Education 2011 Graduate Follow-Up Survey 18 Appendix C: All Comments Recoded (Continued): Recoded Comments Original Comment Total had great experience in Teacher assistant program. 1 Had Mr. Banks for Human Services and was excellent!!! He was a mentor to her and he always went above and beyond! 1 Has a degree in child development and really enjoyed her time at RCC however, due to the economy, has not been able to use her degree to find a job in approx 2 years. 1 human services program was great for working people. had a lot of classes, perfect for taking after working hours. thank you. 1 i loved it, the early childhood development program. 1 instructor was very good: Dave Solcum, very understanding, very knowledgeable. 1 instructors were very helpful in the heating and ventilation program. 1 it was a good program, did help alot. 1 it was a great program 1 it was helpful 1 it was the best cosmetology program. 1 its a good program 1 learned a lot from the professors in early childhood development program, very helpful 1 Logistic program at RCCD was wonderful and the best. 1 Loma Linda loves nursing students from RCCD. you have the best nursing program. 1 loved the para legal program 1 loved the program, good instructor, gone great length to help students. 1 mangement program was very well put together. Carl Penton and the head of the logistic management program (forgot name) were fantastic professors. they helped me a great deal. i believe the certificate that i received from RCCD helped w/ my promotion. 1 Nursing 0- best program - she currently teaches students - students from RCC are best. 1 nursing program is excellent at RCC 1 nursing program is the best 1 Nursing program was a good program but no luck in landing a job. hoping to get in the intership program offered at RCC this summer. 1 Nursing program was brutal but worth it. 1 nursing program was fabulous, very hard but worth it. 1 nursing program was good 1 online course w/ prof Jan Schnall: very computer friendly, website for students is excellent. 1 pa program was very good. 1 Paramedic program very good! Felt she got a much better education there compared to any other school as she is aware of other programs. 1 people at public safety Ben Clark: roger copp & natalie hannun were very helpful, gave a lot of guidance. 1 physical training was hard but i had fun 1 pre-school program teachers were right on. Great program. 1 Prof Thomas was very knowledgeable. 1 Program was very hands-on..and that was great rather than having lectures. Did practical things in class and really liked that component to what she was learning/going to school for. 1 Career-Technical Education 2011 Graduate Follow-Up Survey 19 Appendix C: All Comments Recoded (Continued): Recoded Comments Positive / Program, Service or Instructor Specific Total Original Comment Total PT program was incredible. It was great! 1 punte program was awesome 1 rccd has a very good cosmetology program. all teachers are very caring about students, and they teach real well 1 RCCD has the best nursing program. 1 Really appreciated the whole program - EMT/Fire/ Paramedic Program. 1 Really enjoyed being able to learn more about computers/programs. 1 really enjoyed business mgmt program, professor/dr. Pardee was amazing, motivated you a lot. the best program by far. 1 Really enjoyed the Paralegal Program! Learned alot! 1 reg is a good program has rep. 1 She feels that attending RCC was very rewarding. 1 Sign language program was great. 1 teachers in early childhood dev were excellent 1 teachers in marketing were very good. 1 The Cosmotology Course was very imformative and helpful in preparing her for the State Board. 1 the instructor for ece program was great. 1 The Nursing program was great and she really enjoyed her professors. 1 the proffessor in the Early childhood development program was the reason I stayed & completed the program. She was great. 1 the program was great, teachers were helpful: child development program. 1 the program was wonderful, teachers are very caring. RCC is a great place to start. 1 Too Paramedic Courses. Very good program. Is in Fire Academy now. 1 Took Athletic Trainig and it was great! Loved the program and the teachers. Took EMS Program and it was challenging. She felt like they were more concerned about what the outside world thought and that they dwelled on unnecessary things. Good program though. 1 very effective program 1 very enjoyable - awesome teacher - only one bad math teacher 1 very happy w/ EMT program. 1 Very interesting program. enjoyed a lot. 1 wanted to express gratitude to teachers & EOPS & those who helped me w/ advice, and all the help even personal problems. Especially English dept. 1 Was an instructor trainee for cosmotology. Employed now with RCC. Really enjoyed her experience with RCC. 1 Was inthe dental idustry and wanted a career change, so she got her nursing degree. Had excellent teachers and was able to discover new talents and make new friends Overall, was a great experience. 1 well organized. good program. 1 wonderful program: professor Bank was excellent. 1 would recommend the program to anybody. it's an incredible program interpretation program. 1 135 Career-Technical Education 2011 Graduate Follow-Up Survey 20 Appendix C: All Comments Recoded (Continued): Recoded Comments Negative / General Original Comment Total Difficult getting classes for RN. Need more classes. 1 Felt it was very difficult to get classes and that is why it took her so long to graduate. 1 increase classes, more options, not enough classes offered. students not getting into classes. 1 it was hard to get into programs because of required classes 1 its a shame that so many classes got cut back. 1 more class offerings needed. more online classes too. 1 More online courses offered -- offer more classes at more convenient times, not just summers. Had problems receiving the degree and credentials she earned. some instructors better than others. Had a very poor customer service experience with the evaluations units. 1 need a better counseling system, more personal relationship w/ students. Need for more Saturday and Online Clases Need to improve the certificate, it was low quality, not appropriate to put on the wall. looked like a computer print out. Parking issues, not handicap friendly. Wouldn't have chosen to gothere but it was the only school close. Feels they have self-serving professors preaching their own personal programs and felt some of the professors were unethical. Registration is always packed, computers are down all the time. Need improvement to help students registering eaiser & faster. so hard to register for classes. very frustrating. too hard to register for classes, colleges don't offer enough classes. Wanted to retake a math class to refresh memory for work and could not??? Wish social services program help students to find a job after completing classes. Negative / General Total Negative / Program, Service or Instructor Specific 1 1 1 1 1 1 1 1 1 16 bad experience with counselor. no good guidance. better receptionist to send to right places . courses cant be identified for tranfering to a university. dental program is not the best program at rcc. did not like the staff. dental program was not pleasurable Feels they need more counseling sessions for the students. Got her certificate in Cosmotology. However, they need to work on it to make it better. Needs to be more competitive so that the students can learn more skills. 1 1 1 1 1 1 1 Career-Technical Education 2011 Graduate Follow-Up Survey 21 Appendix C: All Comments Recoded (Continued): Recoded Comments Original Comment having hard time to get transcript on line. please help! Heating & Air Conditioning program could be better organized, s/b more student focus, kind of detached. its hard to get into nursing program. LVN program doesn't have the support to transfer from LV to RN. not enough classes, not enough program, very competitive. so hard for students to register. need more ECE classes at Norco need more ECE classes at the Norco campus need to have more of interpreting classes of higher level, instead of just basic classes. para legal program is not aba acreddited problem with the way they allow lvn to become rns. Program was limited - liked to have more charting clinical exp, Nursing and prioritizing on the job, incl this into the theory classes. Regarding the Human Services courses, some of the classes seem like they don't really push you to continue to a 4 year school or in the workplace. school needs to help students in getting the permits such as paperwork and financing. Maybe have a workshop to help students filling out all these forms and apps for permits. should have offered courses on line so students can fisnish their program, such as English or math. This is the reason why I'm no longer at RCC. the program could use some changes. way too much focus on type of "boot camp" but not enough training on real law enforcement. They need to evaluate the LVN Professors as the testing did not seem current. They were testing the students on things that they weren't neccesarily going over in class. Took Engineering courses - wishes they had a more wider range classes. Took the nursing program and felt that they go over the same things in lab as they do in the lecture and felt it was unnecessary. Also feels there are alot of classes that should be offered online instead of in person. Negative / Program, Service or Instructor Specific Total Mixed Response Total 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 24 business dept was always helpful. please if you can - need to help students w/ books, make it more affordable, maybe online books, or renting books. completed the dental program but had to wait 2 years to take state exams to get license. Was told that school was in process of obtaining accreditation and would not be a problem by the time of my graduation but that never happend. very frustrated and wished school would have handled better. Did not like having to deal with the conselors on campus, especially at the Moreno Valley campus. The Riverside campus and MV campus conselors would tell her 2 different things in regards to the classes/course she would need to take. Did not seem very helpful. She praised Jeff Townsell, the financial aid officer at the Rvsd/MV campus, as he was the only one who really helped her. mv camps told diff thing everytime...mv camous..jeff townsell financial aid officer... Enjoyed downtown campus more than Moreno Valley campus. Liked the culture and they were more friendly. Took Accounting program and feels that there are classes that need to be taught there that are not being offered. Also feels that the accounting department needs some improvements. 1 1 1 1 Career-Technical Education 2011 Graduate Follow-Up Survey 22 Appendix C: All Comments Recoded (Continued): Recoded Comments Original Comment Total enjoyed it. need more classses. make classes more affordable. 1 Enjoyed program. Needs to have a better time frame with those that work and go to school. More flexible with needs with those participating in the Associate of Nursing programs. 1 EOPSn is a great program but don't understand why a student w/ a child can get so much more help than a student w/o a child. seems unfair. also, maybe provide more staff for EOPS as sometimes students miss their appt at MoValley campus & have to go to Riverside campus but can't make it and get kicked out of program. Some students have limited mean of time and transportation, and they do need help from EOPS to continue their education. 1 Great nursing program, only that it took me 7 years to finally got in the Anatomy A & B. 1 not enough classes, difficult to enroll. ECE good program. good instructors. gave me foundation. 1 Mixed Response Total 9 Other Develop a progam to clear credentials. 1 heard there is a bachelor program at RCC? Please advise. 1 it's been 1.5 years and still not getting radiologist certificate and some other certification. took classes at Moreno Valley campus but it was an offsite course. please help. 1 nope. would finish aa degree 1 One suggestion - he feels that all students should have a parking permit and that the parking permit should be paid for by tuition cost. 1 Please have someone call cell number: 951-xxx-xxxx if summer classes being offered at RCC. 1 Question: Cap & gown for graduation: are they for graduates w/ certificates? or only for those graduated w/ a degree? Please call back tomorrow 2/2 if possible. 1 rcc should have an internship for its medical assistant program 1 Was hired 1 month after graduating 1 went to RCC to get a promotion at the job he already had before attending. went to RCC to get a promotion, but it didn't help him get a better job. Other Total Grand Total 1 1 11 250 Career-Technical Education 2011 Graduate Follow-Up Survey 23 Appendix D: Demography of the sample The tables below illustrate the differences between the survey sample and the universe of possible respondents. The column at the right shows the difference in the percentage for each student group. Positive differences indicate sample overrepresentation of that characteristic relative to the college overall population. The table below shows that in the present survey sample, students categorized as “Other” (that is, not fitting into one of the specifically defined ethnic groups) were overrepresented by 5%, and Hispanic students were underrepresented by 4%. Females were underrepresented in this sample by 4%. For age groups, students over 25 were overrepresented by 7.4%. The differences within these groups are generally small enough to accept that the sample surveyed replicates the universe of possible respondents. Ethnicity White Afr Am Hispanic Asian Other Grand Total CTE Population Count Percent 1116 44.2% 201 8.0% 857 34.0% 210 8.3% 139 5.5% 2,523 100.0% CTE Sample Count Percent 333 45.7% 58 8.0% 215 29.5% 44 6.0% 79 10.8% 729 100.0% diff. in percent 1.4% 0.0% -4.5% -2.3% 5.3% Gender Group Female Male Not Collected Grand Total CTE Population Count Percent 1383 54.8% 1137 45.1% 3 0.1% 2,523 100.0% CTE Sample Count Percent 368 50.5% 342 46.9% 19 2.6% 729 100.0% diff. in percent -4.3% 1.8% 2.5% Age Groups Under 20 20-24 25-34 Over 35 Grand Total CTE Population Count Percent 55 2.2% 657 26.0% 1035 41.0% 776 30.8% 2,523 100.0% CTE Sample Count Percent 17 2.3% 160 21.9% 274 37.6% 278 38.1% 729 100.0% diff. in percent 0.2% -4.1% -3.4% 7.4% Career-Technical Education 2011 Graduate Follow-Up Survey 24
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