JOB PROFILE
Position #
TITLE:
PRACTICE ANALYST
CLASSIFICATION: BAND 2 SALARY RANGE
MINISTRY: CHILDREN AND FAMILY DEVELOPMENT
WORK UNIT: QUALITY ASSURANCE BRANCH
SUPERVISOR TITLE: MANAGER OF QUALITY ASSURANCE
SUPERVISOR POSITION #:
JOB OVERVIEW:
This position evaluates the functioning of child welfare and other programs and practices, and examines whether the
Delegated Aboriginal Agency’s, and/or Ministry’s, mandate has been properly and credibly carried out relative to
legislation, policy and standards. Specifically, the position conducts different types of reviews to:

Review the exercise of the powers, duties and functions of a director (as defined in the Child, Family and
Community Service Act and the Adoption Act) in the provision of service to children, youth, young adults and
families;

Monitor the performance of a director, in the provision of service to children, youth, young adults, and families;

Monitor the performance of any other person or agency in the provision of service to children, youth, young
adults, and families;

Improve the provision of service to children, youth, young adults, and families; and,

Ensure public accountability.
BRANCH ACCOUNTABILITIES:

Conduct case reviews of specific incidents, providing analysis of practice and issues related to the provision of
service, as well as identifying possible actions to prevent the occurrence of similar issues.

Conduct reviews of injuries, deaths and other critical incidents involving children and youth who are or were
receiving service.

Conduct administrative reviews of matters relating to complaints about the provision of service.

Conduct practice audits for the purpose of monitoring compliance with ministry policy and standards in the
provision of service.

Collect, analyze and synthesize quantitative and qualitative data from a variety of sources to assess performance
and compliance with policy and standards, and to identify impacts, outcomes and risks.

Prepare comprehensive reports documenting findings, conclusions, observations, and/or actions.

Provide advice and identify options and risks to inform policy, program and practice development.

Collaborate with practice consultants and directors of practice to develop actions/recommendations to improve
practice, address systemic issues, and improve the provision of service.

Facilitate the development of actions and track the subsequent implementation of the action plans to support
best practice and the provision of service to children, youth and families.
JOB REQUIREMENTS:

Minimum eight (8) years of Delegated Aboriginal Agency and/or Ministry work experience, with increasing
responsibilities, in one or more of the following service areas: child protection and family services; guardianship;
adoption and permanency; youth services; children and youth with special needs; child and youth mental
health; and, youth justice.

Preference will be given to candidates with experience working at a Delegated Aboriginal Agency, within an
Aboriginal Services office, and/or those who have a thorough understanding and working knowledge of the
Aboriginal Policy and Practice Framework.

Bachelor or Master of Social Work; Bachelor or Master of Arts in Child and Youth Care; Master of Arts in Clinical
Psychology or Master of Education/Counseling in conjunction with child welfare/family service work experience.
Other relevant equivalent combinations of education and experience may be considered.
NOTE: If your degree was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the
International Credential Evaluation Services (ICES). Confirmation for equivalency for your degree is required for you to be
considered.

Preference may be given to candidates with a Master of Social Work degree or Master of Arts in Child and Youth
Care degree, as well as to those with two (2) or more years of experience as a supervisor.

Experience using Microsoft Office applications including Word, Excel and SharePoint.
KNOWLEDGE, SKILLS & ABILITIES:

In-depth knowledge of Delegated Aboriginal Agencies, and/or Ministry, service delivery systems including ICM,
Best Practice and MIS; as well as all acts, regulations, policies, procedures, standards, guidelines and directives.

Strong analytical skills which include the ability to: identify, verbally and in writing, the current status of an issue;
provide an analysis of the clinical practice; and, recommend an appropriate course of action which addressed
the findings/conclusion of an analysis.

Excellent oral presentation and report writing skills, with a focus on: clarity; conciseness; completeness; and,
correct use of grammar and vocabulary.
NOTE: Successful completion of the security screening requirements of the BC Public Service, which may include a criminal
records check and/or Criminal Records Review Act (CRRA) check and/or enhanced security screening checks, as required by the
Ministry. (It is important that you read the job posting carefully to understand the specific security screening requirements
pertaining to the position.)
BEHAVIOURAL COMPETENCIES:

Analytical Thinking is the ability to comprehend a situation by breaking it down into its components and
identifying key or underlying complex issues. It implies the ability to systematically organize and compare the
various aspects of a problem or situation, and determine cause-and-effect relationships (“if...then...”) to resolve
problems in a sound, decisive manner. Checks to ensure the validity or accuracy of all information.

Aboriginal Centred Service is a desire to serve Aboriginal people, focusing one's efforts on understanding their
interests in order to increase the quality of the service and produce better outcomes. It means being openminded and flexible in one's attitudes toward people who are different from oneself and showing respect for the
differences. It includes experiencing Aboriginal people as strong, vital and important to the functioning of British
Columbia.

Cultural agility is the ability to work respectfully, knowledgeably and effectively with Aboriginal people. It is
noticing and readily adapting to cultural uniqueness in order to create a sense of safety for all. It is openness to
unfamiliar experiences, transforming feelings of nervousness or anxiety into curiosity and appreciation. It is the
capacity to relate to or allow for differing cultural perspectives and being willing to experience a personal shift in
perspective.

Collaborative planning, organizing and coordinating involves shared planning, establishing priorities jointly and
assigning resources accordingly, with sensitivity to the competing demands faced by Aboriginal people. It is
expressed by building plans together prior to acting, and ensuring that plans and resourcing align with their
evolving interests and needs.

Sustained learning and development means continually increasing your ability to build and maintain respectful
and effective relationships with Aboriginal people. Central to this competency is appreciating that there are
many other cultural understandings of knowledge and ways of working that have legitimacy and deserve
respect—and therefore require our continual learning and development, including direct exposure to cultural
and community ways. It includes an eagerness to continually reflect upon and assess your own level of cultural
agility and competence, self-awareness and expertise.

Teamwork and Cooperation is the ability to work cooperatively within diverse teams, work groups and across
the organization to achieve group and organizational goals. It includes the desire and ability to understand and
respond effectively to other people from diverse backgrounds with diverse views.
ORGANIZATION CHART:
 Quality Assurance
Executive Director
Director Quality Assurance
Manager Quality Assurance
Practice Analyst