Yale Law School Yale Law School Legal Scholarship Repository Faculty Scholarship Series Yale Law School Faculty Scholarship 1-1-2010 The Demise of the Reputational Model in Capital Markets: The Problem of the “Last Period Parasites” Jonathan R. Macey Yale Law School Follow this and additional works at: http://digitalcommons.law.yale.edu/fss_papers Part of the Law Commons Recommended Citation Macey, Jonathan R., "The Demise of the Reputational Model in Capital Markets: The Problem of the “Last Period Parasites”" (2010). Faculty Scholarship Series. Paper 1388. http://digitalcommons.law.yale.edu/fss_papers/1388 This Article is brought to you for free and open access by the Yale Law School Faculty Scholarship at Yale Law School Legal Scholarship Repository. It has been accepted for inclusion in Faculty Scholarship Series by an authorized administrator of Yale Law School Legal Scholarship Repository. For more information, please contact [email protected]. THE DEMISE OF THE REPUTATIONAL REPUTATIONAL MODEL IN CAPITAL MARKETS: MARKETS: PARASITES" THE PROBLEM OF THE "LAST PERIOD PARASITES" Maceyt Jonathan Maceyt INTRO DUCTION ...................................................... INTRODUCTION 427 THE REpUTATIONAL REPUTATIONAL MODEL M ODEL ............................................................. 430 I. THE 430 II. THE DECLINE AND FALL OF THE REPUTATIONAL REpUTATIONAL MODEL MODEL ................. 432 432 A. Credit 433 Credit Rating Agencies ........................................................ Firms and and Investment Banks Specializing B. Law Firms Specializing in CorporateLaw and and Securities Securities Regulation Corporate Regulation for Public Public Company Clients ................................................................ 436 436 Company Clients 1. Improved Information Information Technology ................................ 436 1. 436 2. The Relevance ofthe of the Anti-Fraud Provisionsofthe of the Anti-Fraud Provisions 436 Securities Securities Laws Laws ............................................................. 3. Lawyers' Specialization Functions ................................ 438 Lawyers' Specialization Functions C. The Organized C. Organized Stock Exchanges Exchanges .......................................... 439 439 D. A ccounting Firms F irms ................................................................ 442 D. Accounting III. DATA ON REpUTATION REPUTATION ................................................................... 445 C ON CLU SION ........................................................ 447 CONCLUSION INTRODUCTION INTRODUCTION One of the most vexing questions facing economists economists is why it is so workable strategies for escaping the hard for poor countries to develop workable corruption and structural pernicious and chronic cycles of poverty, corruption unemployment with which they are plagued. Clearly, a large unemployment large part of the answer answer is that nations' nations' prosperity is dependent on open and functional tum, markets for products, services, and capital. These markets, markets, in turn, depend on the ability of people to trade (contract) with one another with a reasonable contract reasonable degree of confidence. The ability to trade and to contract requires some sort of system that allows people both to: (a) establish recognized recognized and stable stable property property rights and (b) enter enter into reliable (predictably (predictably enforceable) enforceable) contractual contractual commitments commitments with their counteremployees and other other parties, including including customers, suppliers, employees constituents. Corporate Law, Corporate Finance and Professor of Corporate and tt Jonathan Macey, Sam Harris Professor 1982, Yale Law Securities Regulation, Yale Law School, A.B. 1977, Harvard College; J.D. 1982, School. The author wishes wishes to thank workshop participants at Yale Law School for useful comments comments on an earlier draft of this Article. HeinOnline -- 60 Syracuse L. Rev. 427 2009-2010 428 Syracuse Law Review [Vol. 60:427 60:427 In tum, turn, societies societies in which promises tend to be kept, agreements agreements tend to be enforced and property rights tend to be respected, are those in which we observe high levels of trust and cooperative cooperative behavior. For For example, Frances Frances Fukuyama argues argues that the most important cultural characteristic influencing influencing a nation's prosperity characteristic prosperity is the presence of trust Fukuyama and cooperative behavior behavior based upon shared norms. 11 Fukuyama observes that the United States, Germany and Japan (the world's top Germany Fukuyama was writing) have economies, at least as of the time when Fukuyama innovative organizations innovative organizations and institutions that reduce reduce transaction transaction costs (i.e. (i.e. lower the cost of doing business) business) by enabling people people to easily enter enter into contractual 2relationships and make business deals because they can each other. trust each other. 2 Fukuyama Fukuyama builds on Max Weber's powerful powerful theory that the Protestant religious admonition to treat all people (and not just members of one's sib or family) in a morally acceptable acceptable way is a great catalyst to economic economic growth.33 As Weber observed, these ethical and ascetic religious precepts led to growth by dramatically expanding the number dramatically expanding of people who could transact with one another by paving the way for cooperative cooperative economic activity to occur beyond beyond one's immediate immediate kinship group. groUp.44 Fukuyama further observes that in recent years, trust in the United States, as well as in Japan and Germany, has been been rapidly rapidly eroding. s5 For Fukuyama, the information other information economy and other technological scientific advances advances have led to the rise of of technological and scientific individualism, individualism, the diminution diminution of community and a general general decrease in the level of trust in society. 6 Robert Putnam, working in a similar framework to Fukuyama, though focusing a bit more on "social networks" networks" as the catalysts catalysts for trust, argued that such social networks were on the decline as people declined people in places places like the United United States States declined 7 7 to participate participate in civic life. Working within the general framework, I wish to make make two FUKUYAMA, TRUST: THE SOCIAL VIRTUES 1. FRANCIS FRANCIS FUKUYAMA, VIRTUES AND AND THE CREATION CREATION OF PROSPERITY 9-11 (1995). (1995). PROSPERITY ld. at at26-31. 2. Id. 26-31. Id. at 37. 3. Id. AND TAOISM CHINA: CONFUCIANISM CONFUCIANISM AND TAOISM 237 (Hans (Hans H. 4. MAX WEBER, THE RELIGION OF CHINA: Gerth ed. & trans., The Macmillan Macmillan Company 1964) (1951) (1951) ("The great achievement of of ethical religions, above all of the ethical and asceticist sects of Protestantism, was to shatter the fetters of the sib."). FUKUYAMA, supra note 1, at 23-32 5. FUKUY AMA, supra 6. JOHN G. BRUHN, BRUN, THE SOCIOLOGY OF COMMUNITY COMMUNITY CONNECTIONS CONNECTIONS 18-20 (2005) (2005) (commenting on Fukuyama's views). (commenting 7. See generally ROBERT PUTNAM, MAKING Civic TRADITIONS IN IN ROBERT PUTNAM, MAKING DEMOCRACY WORK: CIVIC ITALY (2004). MODERN ITALY HeinOnline -- 60 Syracuse L. Rev. 428 2009-2010 2010] Markets Capital Markets 429 contributions to our thinking about the relationship contributions relationship between between trust and explain the role that reputation reputation plays in growth. First, I want to explain environment that is critical to the successful successful fostering the high trust environment operation of capital markets and corporate markets corporate financing transactions operation generally. Corporate finance and capital markets markets rely heavily heavily on the ability of companies companies and other firms to develop what is known as reputational capital. This is true both in theory theory as well as in practice. For the industries on which I focus, credit credit rating agencies, law firms, investment banks, stock exchanges exchanges and accounting investment accounting firms, reputational capital historically has been the primary mechanism by which In businesses establish establish trust in markets and in contracting relationships. relationships. In my view, reputation reputation plays a far greater greater role than that played either either by religion or social networks, which are the primary primary institutions institutions upon upon which Fukuyama Fukuyama and Putnam, respectively, place place their reliance. Second, and more importantly, I argue that there has been a collapse in the market market demand demand for reputation, at least in heavily heavily increasingly rely on regulated countries countries like the United States that increasingly regulation rather than reputation reputation to protect protect market participants participants from fraud and other forms of abuse. It used to be the case that for a diverse companies and industries involved in the capital markets, array of companies organizations' reputation was absolutely nurturing and maintaining their organizations' critical to their growth and continued success. I argue that this simply is no longer the case, at least in the U.S. To a large extent we have moved from a reputational paradigm to of what might best be described as a parasitic paradigm. Clients of companies companies involved in the financial markets markets used to pay a premium to be able to trade with high reputation reputation companies, as well as with the reputation companies. Additionally, Additionally, when they would clients of high reputation deal with companies with weak or non-existent non-existent reputations, they would would proceed, if at all, with great caution and skepticism. Now, company reputation matters far less than it used to matter for two reasons. First, improvements in information information technology technology have lowered lowered the discovering information information about people. This, in turn, has made costs of discovering it worthwhile for individuals involved in the financial marketsmarketslawyers, lawyers, investment investment bankers, bankers, accountants, accountants, analysts, regulators-to regulators-to focus far more on the development of their own individual individual reputation reputation rather rather companies for which they work. than on the reputation reputation of the companies Second, law and regulation regulation serve as a substitute substitute for reputational capital, at least in the minds of regulators and market market participants. In modem times, particularly particularly since the promulgation promulgation of the modem modem securities securities laws, market market participants have come to rely far more on the provided by by protections of the law, and far less on the comfort provided HeinOnline -- 60 Syracuse L. Rev. 429 2009-2010 430 430 Syracuse Law Law Review Syracuse [Vol. 60:427 60:427 reputation, when making investment decisions decisions and in in deciding deciding whether reputation, to deal with aa particular counter-party. counter-party. The The current financial or not to demonstrates that, in in reality, regulation is no crisis, in my view, demonstrates no substitute for reputation in assuring contractual performance performance and respect for property rights. This Article consists consists of three parts, in in addition addition to the introduction and conclusion. In In Part I,I, I explain the role that reputation plays in in corporate governance and capital markets generally. In Part II, I discuss four important contexts: (1) (1) the erosion of the reputational model in four credit rating agencies; (2) (2) law firms and investment banks specializing specializing in securities regulation and corporate law as applied to publicly held (3) stock exchanges (particularly the New York Stock Stock companies; (3) accounting firms. Part III Exchange (NYSE)); and (4) the largest accounting examines the empirical implications and support for the theory presented here. One empirical implication is that we should expect firms in the financial services industry to have weak reputations relative to firms in other, less regulated industries. A second empirical implication is that financial firms in countries like the United States, implication which have systematic systematic and pervasive laws and regulations for the financial services industry, locally domiciled will have weak incentives incentives developing and maintaining maintaining their reputations. The evidence evidence to invest in developing discussed in Part III of this Article is consistent with the hypothesis consistent hypothesis developed in the Article. developed In each of these contexts, my story involves involves important important variations on a single theme. The single theme is the rise and subsequent subsequent fall of a simple economic model in which which companies companies and firms in time period 0 find it rational (profitable) (profitable) to make investments investments in reputational reputational capital, do and then, in time period period 1 it turns out that it is no longer rational to do this, so they stop. The investments in human capital investments capital that occurred occurred early on required required companies companies and firms to make costly commitments commitments to being honest successfully in their compete successfully honest and and trustworthy trustworthy in order order to compete businesses. Concomitantly, businesses. Concomitantly, the the later later decline decline in investment in reputational reputational capital capital by such such companies companies and and firms necessarily necessarily resulted resulted in a dramatic of honesty honesty and trust in in the business business dramatic decline decline in the the amount amount of sectors in which which these companies companies operate. Corporate Corporate downfalls downfalls from from Enron can, in my view, best be explained explained by the theory theory of of Enron to Madoff can, reputational decline that is the core of this Article. reputational decline that is core I.1. THE THE REPUTATIONAL REpUTATIONAL MODEL MODEL The reputational reputational model II employ employ is very straightforward. straightforward. Companies Companies and and firms find it profitable, profitable, and and therefore therefore rational, rational, to invest invest money immediately in developing a reputation for honesty, money immediately in developing reputation for honesty, integrity integrity HeinOnline -- 60 Syracuse L. Rev. 430 2009-2010 2010] Capital Markets Markets Capital 431 allows the company or firm to charge and probity, because doing so allows eam superior returns in later periods. The theory higher prices, and thus earn is that resources expended to develop a strong reputation enable the firms that have developed such reputations to make credible commitments to clients and counter-parties that they are honest and commitments desirable contracting contracting partners. reliable, and therefore are desirable The reputational model posits that companies and firms start their reputational corporate lives without any reputations. This lack of reputation is of far corporate more importance and relevance in some businesses than in others. Where the quality of the product or service being offered by a business can be evaluated accurately accurately in a short period of time at zero cost, then reputation matters little. People are willing to buy name-brand wrapped wrapped proprietor's candy or newspapers at any newsstand newsstand or kiosk because because the proprietor's rational purchaser. reputation (or lack thereof) is largely irrelevant to a rational A Baby Ruth candy bar or the Wall Street Journal Journalis the same price and the same quality at every newsstand. In contrast, the industries in which I am interested (investment banking, capital markets, accounting, law, etc.) require enormous amounts of human Indeed human capital to deliver their products or services. Indeed in these sectors of the economy, human capital is the only significant participating businesses actually have. The physical asset that participating physical capital necessary to conduct such businesses is trivial. In these sorts of of necessary businesses businesses, reputation plays a very important role. In such businesses, businesses, it substantial amount of time for a customer to observe the quality takes a substantial of the businesses' businesses' human capital. capital. As Morrison Morrison and Wilhelm observe, in these types of businesses, customers can only "observe customers "observe the quality of [a ... after their business relationship is well business's] human capital ... advanced. Hence they depend depend upon their past experiences experiences or the 8 to pay.", willing to are willing fees they to determine determine the the fees they are pay."g partnership's reputation reputation to In my view, however, analysis analysis of this sort, while historically historically case accurate, has become become dated. Specifically, Specifically, while it used to be the case that "[l]oss [could] be quite costly and even even fatal" to to "[l]oss of reputation [could] accounting firms like Arthur Andersen, law firms like Vinson and accounting Arthur like Elkins and appear to to and credit rating agencies like Moody's Moody's (all of which appear have failed flamboyantly in protecting protecting their reputations reputations in the Enron Enron scandal), longer true. 9 While While these sorts sorts of of scandal), I will argue argue that this is no longer firms once depended on their reputations to attract and retain business, once depended their reputations many such firms no longer need to do so. Instead, clients are are required 8. Alan D. Morrison Morrison & & William William J. J. Wilhelm, Wilhelm, Jr., Jr., Partnership Partnership Firms, Firms, Reputation, Reputation, and Human AM. ECON. ECON. REv. REv. 1682, 1682, 1683 1683 (2004). Human Capital, Capital, 94 AM. 9. Id. /d. HeinOnline -- 60 Syracuse L. Rev. 431 2009-2010 [Vol. 60:427 Syracuse Syracuse Law Law Review Review 432 particular firms, so reputation is no longer longer to use the services services of particular particularly important in customer and client client decisions about which firm to deal with. As such, reputation reputation is no longer an asset in which it is rational to invest heavily. The concept of reputational risk is central to the theory and international regulatory policy. For practice of modem modem domestic and international example, the Board of Governors of the Federal Reserve System has noted that bank regulators place great emphasis on the capacity of the regulated financial institutions to manage "reputational "reputational risk," risk," which it defines as "the "the potential that negative publicity regarding an institution's business practices, whether true or not, will cause a decline 1 in the customer customer base, costly litigation, or revenue reductions." reductions."lo This statement by the Fed, however, fails to recognize recognize that reputational reputational risk exists only for companies that have reputations to put at risk in the first place. Where a company has no reputation for integrity and honesty in the first place (or where it has such a reputation reputation but does not rely on it be to attract and retain business), then the company company cannot rationally be trusted. In my view, this accurately accurately describes describes the state of the world for corporate finance. the key industries involved in capital markets markets and corporate reputation These companies companies once operated operated in environments environments in which reputation was critical to survival. As discussed below, this is no longer the case. II. THE DECLINE AND FALL OF THE REpUTATIONAL REPUTATIONAL MODEL The purpose of this section is to analyze the standard historical assumption that investments necessary for success in investments in reputation reputation are necessary characterized by products and services involving businesses that are characterized what Morrison and Wilhelm Wilhelm describe as "the "the human capital-intensive production of experience experience goods."" goodS.,,11 Where a business provides services or produces products that are capital-intensive capital-intensive experience goods, then produces products firm reputation providing providing such products or services is critical to the success, indeed to the survival survival of the firm. Moreover, in such cases, the ability of customers reputation of the companies customers to rely on the reputation companies with which they are dealing lowers transaction costs dramatically, transaction dramatically, thereby thereby facilitating the development development of markets and the creation of wealth. Because it is no longer as rational rational (profitable) as it once was for firms to invest reformulate our conception of invest in reputation, we must reformulate conception of the role of 10. See BOARD OF BANKING OF GOVERNORS GOVERNORS OF THE FEDERAL SYSTEM, SYSTEM, DIVISION DIVISION OF BANKING SUPERVISION REGULATION, SR SUPERVISION AND AND REGULATION, SR 96-14, MEMORANDUM MEMORANDUM TO THE OFFICER IN CHARGE CHARGE OF SUPERVISION RISK-FOCUSED SAFETY SUPERVISION AT EACH FEDERAL RESERVE RESERVE BANK, BANK, RISK-FOCUSED SAFETY AND AND SOUNDNESS SOUNDNESS EXAMINATIONS EXAMINATIONS AND INSPECTIONS (May 24, AND (May www.federalreserve.gov/boarddocs/srletters/1996/sr9614.htm. www.federalreserve.gov/boarddocs/srletters/1996/sr9614.htm. 11. Morrison & & Wilhelm, supra 11. supra note 8, at 1683. 1683. 1996), HeinOnline -- 60 Syracuse L. Rev. 432 2009-2010 available available at 2010] Capital Markets 433 reputation governance and in the regulation of capital reputation in corporate governance markets. This section of the Article Article develops, in a more granular way, the point that reputation reputation does not play the central central role in the contracting contracting process in capital markets that it once did. A. Credit CreditRating RatingAgencies Credit ratings from credit rating agencies such as Moody's Moody's and Standard & & Poor's provide predictive predictive opinions opinions on an isolated characteristic of a company-the company-the likelihood characteristic likelihood that the company will be able to repay its rated debt in a timely manner. Credit rating agencies agencies corporate governance, governance, attempt to downplay the role that they play in corporate claiming that, because their ratings are grounded on analysis of of information generated by the companies companies themselves, themselves, they are not in the business 12 This claim is somewhat business of searching searching for and exposing fraud. 12 disingenuous. It is generally generally accepted accepted that the uninformed investors who inhabit financial markets markets clearly rely on the ratings generated generated by by the major credit rating agencies. Why this is the case is something something of a mystery. Moreover, as Frank Partnoy has observed, there is a great deal of of evidence indicating that the product generated generated by the rating agencies, agencies, 13 The truly abominable abominable information, is both stale and inaccurate. inaccurate. 13 performance ratings of a whole host host performance of the credit rating agencies in their ratings Mercury Finance, Pacific Gas of debt issues, including Orange County, Mercury & Electric, Enron, WorldCom, and most recently & recently General Motors and Ford, amply illustrates the point, as do a plethora of academic academic studies 14 market. the lag changes ratings credit showing that changes lag the market. 14 illustrative example In particular, the Enron case provides provides a rather illustrative of the credit ratings' lag behind the market. credit ratings' Neither Standard & Poor's nor Moody's downgraded downgraded Enron's debt below investment investment grade status until November November 28, 2001, 2001, four days before the ftnn's firm's bankruptcy, when the company's share price had plunged to a paltry sixty-one sixty-one cents. 12. Written Written Statement of Raymond W. McDaniel, President, Moody's Investors Securities and Exchange Commission (Nov. 21, 21, 2002), Service, Before Before the United United States Securities 2002), availableat at http://www.sec.gov/news/extra/credrate/moodys.htm. http://www.sec.gov/news/extra/credrate/moodys.htm. available Solutions for Rating Agency Duopoly: Hearing Before the 13. Legislative Solutions for the Rating Duopoly: Hearing Subcomm. on Capital Markets, Insurance, Insurance,and Government Government Sponsored of the H. Sponsored Enterprises Enterprises ofthe H. Subcomm. Capital Markets, Services, I09th 109th Congo Cong. 2 (2005) [hereinafter [hereinafter Partnoy] (statement of Comm. on Financial Financial Services, (statement of available at Frank Partnoy, Professor of Law, University of San Diego School of Law), available http://financialservices.house.gov/media/pdf/1 09-42.pdf. http://financialservices.house.gov/media/pdf/l 14. Id. Id. at 2 ("Numerous ("Numerous academic studies have shown that ratings ratings changes lag the "); see also Rating Agencies Agencies and the Use of Credit Ratings Under the Securities market ......"); 12, 2003). Laws, 68 Fed. Reg. 35,258 (concept release release June 12,2003). HeinOnline -- 60 Syracuse L. Rev. 433 2009-2010 434 434 Syracuse Law Law Review Review Syracuse [Vol. [Vol. 60:427 60:427 For Enron, the corporation's corporation's $250 $250 million million in rated rated senior senior . . . For unsecured debt had declined declined in value from ninety cents to thirty-five thirty-five unsecured debt downgrade. In other cents on the dollar dollar in the month preceding preceding its downgrade. other words, the market market rejected rejected the investment investment grade grade rating on Enron's Enron's exercised their debt before credit before the credit rating agencies agencies exercised their power to 15 . 15 downgrade downgrade it. It. Credit rating agencies agencies have not lived lived up to their their promise promise as Credit infrastructure. And, important corporate govemance governance infrastructure. important components components of the corporate economic theory as with accounting accounting firms, public choice choice theory theory and the economic explanation for the failure regulation provide provide the best explanation failure of credit rating rating of regulation in American American corporate corporate governance. governance. Historically, companies companies that utilized the public public markets markets for debt and equity equity utilized credit rating agencies for the same reason they utilized utilized the services of accounting agencies firms: they wanted their financial condition to be verified by a credible, credible, highly reputable source. Demand for independent source; that is, by a highly the services companies services of rating agencies derived from the fact that companies the services of credit when they subscribed to lowered their capital costs costs credit rating agencies, and the savings from such lower capital capital costs were charged by the credit subscription fees charged greater than the costs of the subscription rating agencies for assigning a rating to a company's company's securities. securities. by In the case of credit rating agencies, genuine demand fueled by market forces was displaced by ersatz demand fueled by regulatory cartelization of both of these requirements. This, in turn, tum, led to the cartelization industries, as the number of accounting firms auditing large public agencies companies dropped to four, and the number of credit rating agencies Recognized SEC-sanctioned "Nationally Recognized that enjoy the coveted status as SEC-sanctioned three. 66 As Organizations" (NRSROs) has dropped Statistical Rating Organizations" Statistical dropped to three: cartelization occurred, consumers cartelization consumers were given little, if any choice about whether to do business with credit rating agencies, and over time we observed a marked and undeniable diminution in the quality of the l markets.17 and markets. investors and ? services provided to investors and Enron, Enron, Capital Markets, CorporateDisclosure, 15. Jonathan R. Macey, Efficient Efficient Capital Markets, Corporate Disclosure, and CORNELL L. REv. 394,405-06 394, 405-06 (2004). 89 CORNELLL. "nationally recognized statistical 16. In 1975, the SEC developed the concept of the "nationally particular companies supplying credit ratings organization" ("NRSRO") to identify particular rating organization" "NRSRO" that could be relied on by the Commission for regulatory purposes. The term ''NRSRO'' for the purposes of Rule l5c3-1. 15c3-1. was originally adopted by the Commission in 1975 solely for See Adoption of Uniform Net Capital Rule and an Alternative Capital Requirement for 1975) (to be codified at Brokers and Dealers, 40 Fed. Reg. 29795 (proposed July 16, 1975) Certain Brokers 17 C.F.R pt. 240). see generally generally Claire A. in the credit-rating industry, industry, see 17. On the effects of of cartelization in 17. WASH. U. L.Q. 43 (2004). Hill calls particular the Rating Rating Agencies, 82 82 WASH. Hill, Regulating Regulating the Hill, HeinOnline -- 60 Syracuse L. Rev. 434 2009-2010 2010] Capital Markets 435 designation, has SEC regulation, in the form of the NRSRO designation, created created an artificial demand for ratings, despite their lack of usefulness to investors.1188 These regulations require that investors investors limit their investments investments in companies companies to those whose debt is rated by one of the three companies companies designated by the SEC as NRSROs. NRSROs. The SEC uses NRSRO credit ratings to determine determine how much capital broker-dealer broker-dealer firms must maintain when they hold debt securities securities under Rule 15c3-1 of the Securities Exchange Exchange Act of 1934 (the "Exchange "Exchange Act"). The ratings of NRSROs NRSROs are also used to measure measure the credit risk of shortterm instruments in the regulation regulation of money market market funds under Rule 2a-7 of the Investment Company Act of 1940 (the "1940 "1940 Act"). Issuers of certain debt securities investment grade securities that receive an investment rating from an NRSRO are entitled to register under the Securities Securities Act of 1933 (the "Securities "Securities Act") on the shorter shorter Form S-3. Banking Banking and other regulators similarly rely upon NRSRO credit ratings to protect the capital of financial institutions. Thus, many regulated regulated financial institutions institutions can only purchase certain types of securities if they have 19 an NRSRO. from an rating from grade rating received an investment grade NRSRO. 19 Thus, the best explanation for the puzzle, that credit rating agencies agencies simultaneously simultaneously enjoy great success while providing providing no information of value to the investing public, is that the SEC information inadvertently created an artificial regulatory demand for the services of inadvertently created services of a small number of favored ratings agencies when it misguidedly invented invented the NRSRO NRSRO designation. This designation designation has, over time, caused an artificial demand for ratings, despite their lack of usefulness caused to investors. attention "encourag[ing] a less concentrated concentrated market structure." attention to reforming reforming the industry by "encourag[ing] Id. at 45. 45. For empirical evidence on the perceived poor quality of credit rating agencies, agencies, see Rating Transparency and and Competition: Hearing Before Rating the Rating Rating Agencies: The State of Transparency Competition: Hearing the Subcomm. Subcomm. on Capital Capital Markets, and Government Sponsored of Markets, Insurance, Insurance, and Sponsored Enterprises Enterprises of the H. Comm. Comm. on Financial Services, 108th Congo Cong. 101-22 Financial Services, 101-22 (2003), available at http://financialservices.house.gov/media/pdf1 08-18.pdf. Reduced http://financialservices.house.gov/media/pdfll 08-18.pdf. Reduced competition in the accounting accounting firms to consolidate consolidate in accounting industry, largely as a result of pressures pressures on accounting response independence rules, has "reduced response to the SEC's auditor auditor independence "reduced the accounting accounting firms' incentives differentiate their incentives to differentiate their products products on the basis of quality." quality." Jonathan Jonathan Macey Macey & Hillary A. Sale, Observations Commodification,Independence, Governance in Observations on the Role of Commodification, Independence, and Governance the Accounting Industry, Industry, 48 VILL. 1177 (2003). VILL. L. REv. 1167, 1167, 1177 18. Partnoy, supra 13, at 2. 18. supra note 13, 19. Statement of Amy Lancellotta, Lancellotta, Senior Counsel, Investment Company Institute Institute for for the Hearings on to Credit Credit Rating 21, 2002), (Nov. 21, the SEC SEC Hearings on Issues Issues Relating Relating to Rating Agencies Agencies (Nov. 2002), available available at http://www.sec.gov/news/extra/credrate/investcoinstit.htm. http://www.sec.gov/news/extra/credrate/investcoinstit.htm. HeinOnline -- 60 Syracuse L. Rev. 435 2009-2010 436 436 Syracuse Review Syracuse Law Review [Vol. 60:427 B. Law Firms Firms and Investment Banks Specializing Specializing in Corporate CorporateLaw Company Clients andSecurities SecuritiesRegulation and Regulation for Public Public Company Clients The existing general theory of law firm reputation reputation is very simple. Law firms serve as "gatekeepers." "gatekeepers." A gatekeeper, in turn, tum, is a "reputational intermediary" role is "to assure investors "reputational intermediary" whose whose role investors as to the 20 As John Coffee, 'signal' sent by the corporate issuer,,2o quality of the 'signal' corporate issuer "repeat player" in the and many others have observed, a gatekeeper gatekeeper is a "repeat capital capital markets who enjoys both a reputation for integrity and privileged privileged access access to their clients who are issuers (i.e. companies companies trying to borrow money (either directly or by selling securities securities or by engaging engaging in related financing transactions)). The basic idea, of course, is that, because of their reputations, reputations, investors and other counter-parties counter-parties who have never heard of and do not trust a particular particular issuer, have heard of and are willing to trust that issuer's highly reputed law firm. Therefore, high reputation law firms (and accounting accounting firms and investment banks) "rent" "rent" their reputations to issuers. In my view, however, the reputational reputational model as applied to law firms is no longer particularly particularly robust for three three primary primary reasons. These reasons are as follows. 1. Improved Improved Information 1. Information Technology First, because because of improved improved information technology, the value of of law firms' advantage in relation to their issuer-clients issuer-clients has firms' reputational reputational advantage declined declined dramatically. Whereas historically historically (and particularly prior to the passage of the securities securities laws) investors would be reassured reassured when when issuers (whose names and reputations were entirely entirely unknown unknown to them) hired iconic corporate corporate law firms (whose names and reputations reputations were well known to them). With improved information technology, however, known clients have direct access to detailed information about issuers. information of the Anti-Fraud the Securities Securities 2. The Relevance ofthe Anti-Fraud Provisions Provisions of ofthe Laws The second, and closely of closely related point, is that with the passage passage of 20. JOHN C. C. COFFEE, COFFEE, JR., JR., GATEKEEPERS: PROFESSIONS AND AND CORPORATE CORPORATE 20. JOHN GATEKEEPERS: THE PROFESSIONS GOVERNANCE 2 (2006); see also also John C. Coffee, Jr., UnderstandingEnron: "It's About the GOVERNANCE Jr., Understanding Enron: "It's Gatekeepers, Stupid," 57 Bus. LAW. 1403 (2002); Macey, supra supra note 15, 15, at 405-10; 405-10; Macey Macey Gatekeepers, & Sale, supra supra note 17, at 1167; POWERS, JR. ET AL., AL., REPORT OF INVESTIGATION INVESTIGATION & 1167; WILLIAM C. POWERS, INVESTIGATIVE COMMITTEE BY THE THE SPECIAL INVESTIGATIVE COMMITTEE OF OF THE BOARD OF OF DIRECTORS DIRECTORS OF OF ENRON CORP. 5, 5, 17, 24-26 (2002), available at available at http://news.findlaw.com/hdocs/docs/enron/sicreport/sicreport020102.pdf. http://news.findlaw.com/hdocs/docs/enron/sicreport/sicreport020102 .pdf. HeinOnline -- 60 Syracuse L. Rev. 436 2009-2010 2010] 2010] Markets Capital Markets 437 securities laws, laws, particularly particularly the the Securities Securities Act of 1933 1933 and and the the the securities Securities and and Exchange Act of of 1934, 1934, not not only could could issuers and more directly directly (thereby (thereby mitigating the the historic customers communicate more of information problem that created the need for law firms firms asymmetry of serve as informational informational intermediaries), but also issuers issuers could credibly credibly to serve assert for the the first first time time that the various various claims they they were making making about as well as as the financial financial information information they were reporting, reporting, themselves, as securities laws passed in the wake of the great stock stock were accurate. The securities market crash of 1929 made issuers subject to civil and criminal securities fraud liability if their claims were untrue, or if they knowingly in clarifying information necessary necessary to make any failed to put in information that was disclosed not misleading. It is noteworthy that under the Securities Act Act of 1933, 1933, which governs the disclosures that companies make when they sell securities to the public, disclosures outside of certain formats (i.e. outside of the formal registration statement and its associated prospectus) are strongly discouraged. In addition, disclosures in any format (oral, written, communicated to third parties) communicated parties) that are false for any reason, whether as negligence, result in strict strict liability liability intentional fraud or mere negligence, the result of intentional 21 This means that for the issuer, with the remedy being rescission. 21 anybody who purchases securities from an issuer in a public offering in in which there was a misstatement of a material fact can return them to the issuer and receive the offering price for them.2222 Because issuers are strictly liable for material material misstatements or omissions in public offerings, without regard to whether without whether these restatements restatements or omissions demand were made intentionally intentionally or even negligently, this reduced the demand verification by law firms and other reputationa1 reputational for independent independent verification intermediaries because the issuers intermediaries issuers assertions were were more reliable. reliable. In addition, addition, underwriters, corporate managers and directors underwriters, corporate directors also are liable for material material misstatements misstatements or omissions, although although they are 23 diligence" defense. "due diligence" the "due as the defense. 23 entitled to the the legal legal defense defense known known as The due diligence diligence defense defense provides provides a method method for escaping escaping liability liability for false or or misleading misleading statements statements or from omissions omissions in in disclosure documents. 24 If a non-issuer non-issuer (recall (recall that that the the issuer issuer is strictly strictly liable liable and and therefore cannot take refuge in the due diligence defense) can establish therefore cannot take refuge diligence defense) establish that that it was appropriately appropriately "diligent" "diligent" in in analyzing, analyzing, verifying verifying and and 21. 21. James James Spindler, Spindler, Is Is ItIt Time Time to to Wind Wind Up Up the the Securities Securities Act Act of of1933?, 1933?, 29 29 REGULATION REGULATION 48, 50 (Winter 48,50 (Winter 2006) 2006) (emphasis (emphasis in original). original). 22. 22. Id. Id. 23. 23. Id. Id. 24. 24. Id. Id. HeinOnline -- 60 Syracuse L. Rev. 437 2009-2010 438 Syracuse Law Law Review Review Syracuse 60:427 [Vol. 60:427 25 by the issuer, itit can can avoid avoid liability. liability. 25 investigating the statements statements made by investigating In my my view, view, the potential potential liability liability of underwriters, underwriters, corporate corporate managers managers of directors has has reduced reduced the demand for the verification verification function of and directors lawyers, who charge charge high prices for providing providing this service, by imposing lawyers, organizations provide provide the legal requirement requirement that a host of other organizations the legal to pay for laws the securities by service. Since customers are securities laws forced customers service. reason that many of them will be verification services, services, it stands stands to reason these verification unwilling to pay law firms again to perform perform such services. unwilling of Moreover, these provisions, provisions, along with the anti-fraud anti-fraud provisions of 1Ob-5, which particularly SEC Rule Rule 10b-5, which makes it illegal the securities laws, particularly statement "in misleading statement "in connection connection with the to make a false or misleading security," reduce reduce the incentives incentives for law firms to purchase or sale sale of any security," purchase of invest in reputational capital capital and improve improve the competitive competitive positions of 26 This is because investments. firms that have not made such investments. because the low-reputation firms (firms that have securities laws make it easier for low-reputation securities claim made little or no reputation in developing developing reputation reputation capital) to claim the vetting job of credibly that they will do a thorough and reliable anti-fraud provisions of the statements made by potential issuers. The anti-fraud statements compete with high securities laws enable low-reputation low-reputation firms to compete securities securities laws reputation firms because the legal liability created by the securities that historically capital is a substitute for the reputational reputational historically was enjoyed by the venerable law finns firms of old. After the passage of the securities laws, new firms (like the Venture Law Group, Wilson Sonsini and others) could enter the market for the first time by claiming, even without having invested in developing reputational capital, that they could be trusted to refrain from associating themselves themselves with unscrupulous clients, not because of concerns about reductions in the value of their reputational capital, but because of concerns about civil and criminal liability under the securities laws. Functions 3. Lawyers' Specialization Specialization Functions incentives to invest in Another factor in the decline of law firms' incentives reputation is the dramatic increase in the sophistication of client's inlawyers' specialization of lawyers' concomitant increased specialization house counsels and the concomitant functions. It used to be the case, in decades past, that law firms would handle all or virtually all of the legal work for their corporate clients. The big firms would advise on banking law, corporate law, securities intellectual property, antitrust, commercial law, intellectual commercial law, international Id. 25. Id 240.10b-5 (2009). 17 C.F.R. C.F.R. §§ 240.lOb-5 26. 17 HeinOnline -- 60 Syracuse L. Rev. 438 2009-2010 2010] 2010] Capital Markets 439 business transactions, franchising law, employment employment and labor relations, business transactions, contracts, and torts. These firms also would litigate as well as do the corporate work on behalf behalf of their big clients. Nowadays, in-house lawyers are much more sophisticated sophisticated in their selection of outside counsel. In-house lawyers develop detailed, highly textured individual lawyers rather than firms nowadays. This information about individual means that corporate clients no longer choose law firms so much as they represent them in particular matters. This, choose individual lawyers to represent in turn, means two things. investments in law firm reputations First, it means that investments reputations are not as valuable as they used to be because it is the reputation of individual individual lawyers within firms (or perhaps departments departments of lawyers within firms) and not the law firms themselves that attract attract clients. Second, it means means of extent that there is still a payoff to law firms in the form of that, to the extent increased client demand from investing in reputation, this payoff has increased been reduced reduced because the client demand is likely to be only for the particular lawyer lawyer or legal group within the firm that has developed the reputation. individual lawyers has replaced replaced the Now that the reputation reputation of individual incentive for lawyers to invest invest in their own reputation of law firms, the incentive reputations is on the rise, and the incentive of lawyers to invest in their their reputations firms' firms' reputations is on the wane. Individual lawyers lawyers change firms far Lawyers' incentives to monitor their more often than they used to. Lawyers' colleagues colleagues has diminished, not only because because lawyers no longer have the expertise to monitor other lawyers in the firm with different specializations, incentive specializations, but also because lawyers no longer have the incentive even further by reduced to do this. Of course, this incentive has been incentive by the replacement replacement of the general partnership, partnership, which which provided strong lawyers' accountants accountants and other professionals monitor incentives incentives for lawyers' professionals to monitor their colleagues, corporation and the limited colleagues, with the professional professional corporation limited which eliminates those incentives by removing liability partnership, partnership, eliminates removing the risk that lawyers who fail to monitor their colleagues will face liability. Exchanges C. OrganizedStock Exchanges C. The Organized Organized stock exchanges, exchanges, particularly particularly the NYSE, used to play an important role in U.S. corporate corporate governance. To some extent, the of exchanges exchanges provided provided secondary market liquidity for the equity of companies companies with publicly traded securities. But as technology technology over-the-counter trading, particularly developed, developed, over-the-counter particularly electronic trading, became became a superior, low-cost substitute for costly exchange listing. But exchanges, particularly the NYSE, continued reputational exchanges, particularly continued to thrive as reputational intermediaries, at least until fairly recently. HeinOnline -- 60 Syracuse L. Rev. 439 2009-2010 Syracuse Law Law Review Review Syracuse 440 [Vol. 60:427 exchanges is easy to describe: in days goneThe role of the stock exchanges by when a public corporation listed on a stock exchange, exchange, that of corporation corporation was making making a credible commitment commitment to abide by a set of shareholder wealth. corporate corporate governance governance rules designed to maximize shareholder The commitment which commitment was made credible credible by the threat of delisting, which draconian effects on companies of historically had draconian companies because of the lack of alternative alternative trading venues for shares in public companies. Over time, development of markets however, advances markets have advances in technology and the development of exchanges. A whole host of weakened the primacy primacy of the traditional exchanges. weakened competitors competitors for the traditional traditional stock exchanges has emerged. Two decades ago, it would have been unimaginable for companies companies on the NYSE to choose a competing that were eligible for listing eligible competing venue, but it is common for companies companies to do so today. For example, example, prominent Automatic Data Processing Processing (ADP), Amazon.com, Amazon.com, companies such as Automatic Amgen, Apple, Dell, Fifth Third Bancorp, Intel, Microsoft, News News meet Corporation, Oracle, Oracle, and Sun Microsystems, all of which easily meet the NYSE's NYSE' s listing requirements, requirements, opt out of listing on the NYSE in favor of being traded on the NASDAQ stock market. There does not associated with this choice. appear to be any reputational cost associated Traditionally Traditionally firms moved from one trading venue to another another (i.e. viewed from the NASDAQ to the NYSE) because because they had grown and viewed over-the-counter markets which the move as a promotion promotion from the over-the-counter which of catered to start-up companies, to the NYSE, which was the venue of Decisions choice for mature, successful companies. Decisions by highly highly successful companies, such as Google and Microsoft, to remain in the successful companies, over-the-counter over-the-counter markets, along with the ability of firms such as simultaneously listed on both the NYSE and Hewlett-Packard Hewlett-Packard to be simultaneously NASDAQ, illustrate the change in the traditional ordering and the decline decline of the reputational model. competition from aa modem stock exchange is subject to vigorous competition The modern exchanges and alternative variety of sources, including both rival exchanges trading venues, such as Electronic Communications Communications Networks (ECNs) Alternative Trading Systems (ATSs). This competition has and Alternative undermined capacity for self-regulation exchanges' capacity strained the exchanges' self-regulation and undermined respect to issues issues to regulate in in the the public public interest interest with27respect their incentives incentives to their members. the corporate to the corporate governance governance of of their members. 27 related to organized Moreover, the available evidence indicates that organized exchanges do not even act as stand-alone stand-alone regulators anymore. There is advantage associated with an exchange listing. no longer a reputational reputational advantage 27. BROKEN GOVERNANCE: PROMISES KEPT, PROMISES JONATHAN MACEY, CORPORATE JONATHAN R. MACEY, CORPORATE GoVERNANCE: 112 (2008). HeinOnline -- 60 Syracuse L. Rev. 440 2009-2010 20101 2010] Markets Capital Markets 441 Modem technology, the securities fraud rules and the SEC's SEC's Modern unwillingness to allow exchanges any leeway in the way that different different firms all have combined combined to eviscerate the exchanges regulate listing finns ability of competing trading venues, particularly that of the NYSE to intermediary for listing finns. firms. compete by serving as a reputational intennediary Instead, today all trading venues are properly understood as mere coordinates the corporate governance governance conduits for the SEC, which coordinates promulgated under the exchanges' exchanges' regulations that ostensibly are promulgated 28 As the Special authority as self-regulatory organizations. 28 Special Study on Market Structure, Structure, Listing Listing Standards Standards and and Corporate Corporate Governance, Governance, Market exchanges pointed out, "the SEC had adopted a practice of encouraging exchanges 'voluntarily' to adopt given corporate governance standards and 'voluntarily' to adopt given corporate governance listing standards in the process has urged the exchanges, exchanges, listed companies and 29 The shareholders to reach consensus shareholders consensus on those standards." standards.,,29 SEC now coordinates the regulatory regulatory price price fixing among the exchanges' exchanges' selfexchanges' regulatory organizations with respect to every facet of the exchanges' relationships with listed companies. Thus, the SEC has undermined undennined the traditional way that exchanges competed with one another by serving as a reputational intermediary intennediary and by providing and enforcing efficient governance rules and to enhance corporate governance enhance the reputations of listing firms. finns. As I have pointed out before, a powerful powerful example example of the reputational Exchange's inability to enforce enforce reputational demise demise of the NYSE is the Exchange's its most powerful rule concerning corporate governance. This was the corporate rule requiring requiring listed firms finns to limit themselves themselves to having only one class of common stock outstanding, and to providing providing that class of stock with no less and no more than one vote per share of stock. corporate managers At the height of the takeover wave, when corporate wanted wanted to insulate themselves themselves from takeover, they violated this rule by by 28. 28. The available available evidence evidence here consists consists largely largely of series of episodes episodes in which the exchanges followed by a coordinated coordinated regulation regulation led by the SEC. exchanges failed failed to self-regulate, self-regulate, often fol1owed Self-regulation by the exchanges Self-regulation exchanges is in general general dysfunctional dysfunctional in significant significant part because because securities are often traded traded simultaneously simultaneously in multiple multiple venues, venues, thus inhibiting inhibiting the ability of of exchanges exchanges to unilaterally unilateral1y enforce enforce regulations. regulations. See Jonathan Jonathan R. Macey Macey & Maureen Maureen O'Hara, From Markets Regulation in an Evolving World, 58 Markets to Venues: Securities Securities Regulation 58 STAN. STAN. L. REV. REv. 563, 575, 563, 575, 577-79 577-79 (2005) ("As ("As aa purely descriptive descriptive matter, the available available evidence evidence is inconsistent inconsistent with the assertion assertion that rival rival trading venues venues compete compete to produce corporate corporate law law rules. the accurate depiction of the competitive rules. Rather, Rather, the accurate depiction competitive situation situation is that that the SEC coordinates coordinates the regulatory standards standards of the exchanges exchanges and the Nasdaq Nasdaq in order order to prevent competition competition among among these trading trading venues from occurring occurring at at all."). all."). 29. 29. Robert Robert Todd Todd Lang Lang et al., aI., Special Study on Market Market Structure, Structure, Listing Standards Standards and Corporate 57 Bus. Bus. LAW. LAW. 1487, 1487, 1503 1503 (2002). (2002). Corporate Governance, Governance, 57 HeinOnline -- 60 Syracuse L. Rev. 441 2009-2010 442 442 Syracuse Law Law Review Review Syracuse [Vol. 60:427 [Vol. 60:427 0 The NYSE so-called "dual "dual class" class" capital capital structure. 330 NYSE found found adopting so-called threatened to delist delist major companies companies who who violated this rule that when it threatened General Motors Motors and Dow Jones, companies, like General exchange, the companies, from the exchange, would have that a result Inc., responded responded by agreeing agreeing to delist, have imposed imposed Inc., significantly higher higher costs on the NYSE NYSE than than on the the listed companies, companies, significantly NYSE would would lose listing listing fees and trading revenue, revenue, while while because the NYSE companies would would simply move their listings listings to a rival venue the listed companies NASDAQ Stock Market. like the NASDAQ accounting rules, the NYSE Unable to enforce enforce its own accounting NYSE lobbied the prevent these companies companies from delisting delisting or, barring that, to SEC to prevent one-share-one-vote capital structure require the NASDAQ NASDAQ to adopt a one-share-one-vote structure in require incentive to delist delist for companies companies desiring desiring a dual order to eliminate the incentive class voting structure. In other words, as the Exchange Exchange began began to face its own to enforce the ability to lose it began listings, for competition competition own companies turn, meant that companies governance. This, in tum, rules of corporate governance. Exchange could no longer claim that such listing provided provided listing on the Exchange governance NYSE' s corporate governance a credible commitment commitment to abide by the NYSE's rules in the future. D. D. Accounting Firms Firms Likewise, the role of accounting accounting firms in corporate corporate governance governance has declined independent accounting declined over time. Historically, the services services of independent demanded by companies to perform firms was demanded perform audits in order to signal alike) that the firm was not and creditors (debtors of capital suppliers to financial fraud. 331' Investors Investors who did not feel that they could engaged in fmancial engaged Update-The Effects of Dual-Class 30. See SEC Office Office of Chief Economist, Update-The Dual-Class 1987, Table 11 and 1987, from 1986 and IncludingEvidence Wealth: Including ShareholderWealth: Recapitalizations Recapitalizations on Shareholder Evidencefrom Class Common Stock and Bond: Dual Ties that that Bond: also Jeffrey 1987); see also (July 16, 1987); Jeffrey N. Gordon, Ties Dual Class 1, 4 (1988). (1988). Gordon counts over REV. 1, Problem of Shareholder the Problem Shareholder Choice, Choice, 76 CAL. L. REv. eighty public firms that have "adopted, or proposed proposed to adopt, capital structures with two "[o]ne recent estimate is that Id. In footnote 2, Gordon adds, "[o]ne of common stock." Id. classes of 306." since 1985 the number of companies with dual classes of stock has risen from 119 to 306." Powerful Spur Powerful Categories Spur Dual Stock Categories Class Struggle: Sandler, Class also Linda Sandler, see also Id. Id. at n.2; see Struggle: Dual Raiders and and CorporateRaiders Multiple Votes Votes Annoy Corporate With Multiple Gain-SharesWith Stability vs. Gain-Shares over Stability Debate over Debate 1988, at 1. 1. 17, 1988, Sell, WALL ST. J., May 17, Investors Too-If You Don't Many Investors Don't Like It, It, Sell, auditors do not perform 31. Interestingly, outside auditors 31. perform any services for a company that the itself. The role of the auditor is not to prepare company does not already perform for itself. Rather, the auditor's role is financial reports for clients (that is the role of the accountant). Rather, generally Rick to provide a reliable verification of the company's financial reports. See generally J. Benston, The Value of (1984); George 1. REs. 11 (1984); Independence, 22 J.J. ACCT. REs. Antle, Auditor Auditor Independence, of R. (1969); Ronald R. REV. 515 (1969); Requirements, 44 ACCT. REv. Disclosure Requirements, SEC's Accounting Disclosure the SEC's Investigation, 71 Experimental Investigation, Reporting: An Experimental Reliable Reporting: Formationfor Reliable Reputation Formation King, Reputation King, and Simulacrum and as Simulacrum al., Accounting as Macintosh et aI., B. Macintosh 375 (1996); (1996); Norman B. REV. 375 ACCT. REv. (2000). SOC'Y 13 13 (2000). Capital, 25 ACCT., ORGS. && SOC'y and Capital, Income and Perspectives on Income Hyperreality: Perspectives Hyperreality: REs. 599 599 (2001); Brian W. 39 J. J. ACCT. ACCT. REs. Building, 39 Reputation Building, Auditor Reputation Brian W. Mahew, Auditor HeinOnline -- 60 Syracuse L. Rev. 442 2009-2010 2010] 2010] Markets Capital Markets 443 trust an issuing company felt felt that they could better trust the information information such a company if if itit committed to procuring audited audited generated by such financial statements.3322 Auditor reputation is not only central to accounting firms began conducting audits from an understanding why accounting historical perspective. In addition: [A]uditors' reputations are central to the standard economic theory of of [A]uditors' auditing. Only auditors with reputations for honesty and integrity are valuable to audit-clients. The idea is that, absent a reputation for honesty and integrity, the auditor's verification verification function loses its value. In theory, then, auditors invest heavily in creating and maintaining their reputations for performing honest, high-quality audits. High-quality audits by independent auditors who have good reputations are assured. The quality assurance is derived from the fact that performing poor-quality audits diminishes the value of the audit audit 33 reputation. 33 investment in firm's investment in reputation. "pre-Enron" analysis was used to explain This historical, "pre-Enron" explain why incentives to conduct honest audits, even in in accounting firms had strong incentives situations in which their clients preferred preferred dishonest audits. There was a time that the audit function was carried out in a market environment that induced high quality quality financial reporting. In that era, accounting firms were willing to put their seal of approval on the financial records of a client company company only if the company agreed to conform to the high standards imposed by the accounting accounting profession. Investors trusted accountants because investors Investors accountants because investors knew that any accounting firm that was sloppy or corrupt could not stay in business for long. Auditors had significant significant incentives to do 'superior 'superior audit work' because 'auditors with strong reputations could command work' because 'auditors reputations command34a fee fee' auditing the in 'signaled' quality fees 'signaled' high fees premium, and high quality in the auditing market. market,34 Inother words, audit firms had incentives incentives to provide In provide high quality audit services because protect their reputation for because they wanted to protect independence independence and integrity. In a world in which auditors auditors have both both invested invested in developing developing high quality quality reputations reputations and in which no single single client represents represents more more than a tiny fraction of of total billings, billings, high audit quality seems assured. Mayhew Reputation on Auditor Mayhew et et al., aI., The Effect Effect of Accounting Uncertainty Uncertainty and Auditor Reputation Auditor Objectivity, 2001, at & Jerold Objectivity, AUDITING AUDITING J. PRAC. PRAC. & & THEORY, THEORY, Sept. 1, 1,2001, at 49; Ross Ross L. Watts & Jerold L. Zimmerman, the Firm: Firm: Some Evidence, 26 J. Zimmennan, Agency Agency Problems, Problems, Auditing, Auditing, and the Theory of ofthe 1. L. &ECON. & ECON. 613 (1983). (1983). 32. Eisenberg & Jonathan Jonathan R. Macey, Was Arthur Anderson Different? Different? An An 32. Theodore Theodore Eisenberg Empirical Large Clients, Empirical Examination Examination of of Major Major Accounting Accounting Firm Firm Audits Audits of ofLarge Clients, 1 J. EMPIRICAL EMPIRICAL LEGAL 266 (2004). LEGAL STUD. STUD. 263, 263,266 33. 33. Id. ld. 34. 34. Macey Macey & & Sale, Sale, supra supra note 17, 17, at 1168. 1168. HeinOnline -- 60 Syracuse L. Rev. 443 2009-2010 444 Syracuse Law Review Review [Vol. 60:427 Under these conditions, conditions, any potential gain to an auditor from client's performing performing a shoddy audit, much less from participating in aa client's fraud, would be vastly vastpr outweighed outweighed by the diminution in value to the auditor's reputation. reputation. 3 Thus, clients' [p]ublic accountants accountants knew they had a lot to lose if their clients' information turned out to be false or misleading. Auditors who did a clients' issuing superior job would reduce the chance of their clients' unreliable information and so reduce their own risk of being sued by aggrieved investors. Such suits are costly to36 auditors; even even reputations. 6 valuable reputations.3 unsuccessful suits damage their their valuable economics of the accounting industry critically critically This view of the economics depends on the existence existence of competition among accounting competition accounting firms. When Accounting firms who compete do so along the vector of quality. When competitive environment, environment, their these firms cease to operate in a competitive evaporates.37 37 In fact, there is incentive to produce high quality results evaporates. no evidence that accounting accounting firms compete on the basis of quality any compete longer. In this environment, when clients are selecting their accounting accounting firms, price, price, and, perhaps perhaps other, more subjective factors such as personal relationships, relationships, or even malleability, will substitute for quality, to the extent that there is any competition at all. The demonstrable demonstrable lack lack accounting of quality differentials among among accounting firms means that accounting firms no longer serve as effective effective gate-keepers gate-keepers for issuing companies. organized stock exchanges, are, therefore, Audit firms, like the organized therefore, ineffective corporate governance devices in the modem world. Simply ineffective corporate governance devices modem Simply put, one cannot distinguish between between large public companies on the basis of the quality quality of the auditors they have selected selected Audits have become become more expensive, expensive, not because because the quality of audits has improved but because competition has decreased companies are required to decreased and companies ever-increasing quantities of audit services in order to comply purchase ever-increasing with regulatory requirements.3388 In other words, not only has regulation imposed unnecessary restricted observable costs on industry (in the form of higher prices and restricted & Macey, supra supra note 32, at 267. 35. Eisenberg & Quality: Implications of Accounting Research: Research: Submission to 36. Financial Financial Reporting Reporting Quality: Implications ofAccounting the (Canadian) (Canadian)S. Standing Comm. on Banking, Commerce (2002) (statement of S. Standing Banking, Trade Trade and Commerce of Daniel Daniel B. B. Thornton) (on file with author). 37. According to a 2002 Gallup poll, "70% investors stated that business "70% of U.S. investors 'a lot. lot."' accounting issues were hurting the investment climate 'a ", Paul Atkins, Comm'r, SEC, Twentieth Annual 14, 2002), available available Remarks at the Federalist Society Society Twentieth Annual Convention (Nov. 14,2002), at http://www.sec.gov/news/speech/spchII1402psa.htm. http://www.sec.gov/news/speech/spch 111402psa.htm. Id. 38. Id. HeinOnline -- 60 Syracuse L. Rev. 444 2009-2010 2010] 2010] Capital Markets Markets Capital 445 445 output), regulation has also also led led to to unfortunate unfortunate unobservable unobservable costs, costs, which which output), come in in the the form form of of the reduced ability ability of of companies to to distinguish distinguish come themselves from from their their creditors' creditors' on on the basis of of the the reputations reputations of their themselves auditors. auditors. III. DATA ON REpUTATION REPUTATION The theory developed in this Article is that the value to financial institutions of investing in reputation declines to the extent that a institutions regulatory system that people believe is effective is put into place. This is because reputation and regulation, both of which serve the role of of providing contracting parties with some reassurance that they won't be providing cheated or taken advantage of in the course of financial dealings, are cheated substitutes for one another. This theory theory has at least two empirical empirical implications. First, as a general matter, to the extent that a particular industry, such as the financial services industry, is highly regulated, then the individual firms financial in that industry will have fewer incentives to invest in reputational capital. Thus, we would expect that, in general, firms in the financial services industry have weaker reputations than firms in less services industry will have regulated industries. Second, in a country such as the United States, which has a vast and system of financial regulation and complete complete system regulation and securities securities law as well as a highly vigorous enforcement enforcement regime for such laws, locally domiciled financial firms will be relatively less willing to invest domiciled financial invest in developing developing their reputations. The consulting firms firms conducted conducted over 70,000 online The reputation reputation consulting interviews with the general public in thirty-two interviews with general thirty-two countries countries on six continents during the months of January January and February continents February 2009. 39 More than 190,000 ratings than 190,000 ratings were were used to create create what what appear appear to be reliable reliable measures measures of of the the corporate corporate reputation reputation of the 1,300 largest companies companies in 40 the These the world. world. 4o These companies companies represent represent twenty-five twenty-five distinct distinct 39. 39. REPUTATION REpUTATION INST., INST., 2009 2009 GLOBAL GLOBAL REPUTATION REPUTATION PULSE: PULSE: THE THE WORLD'S WORLD'S MOST REPUTABLE REpUTABLE COMPANIES: COMPANIES: GLOBAL GLOBAL SECTION SECTION 2 (2009), (2009), http://www.corporatereputation.it/idee/docs/Global-Pulse-2009-Free-GlobalReport.pdf http://www.corporatereputation.it/idee/docs/Global_Pulse_2009_Free_Global_Report.pdf [hereinafter GLOBAL REPUTATION REPUTATION PULSE]. PULSE]. [hereinafter 2009 2009 GLOBAL 40. 40. Id. Id. The The data data in in this this section section of of the the Article Article is is taken taken from from surveys surveys performed perfonned and and analyzed analyzed by by the the Reputation Reputation Institute. Institute. The The list list of of the the world's world's most reputable reputable industries industries and and countries Reputation countries is is available available at at the the Reputation Reputation Institute's Institute's website. website. Reputation Institute, Institute, http://www.reputationinstitute.com 2010). Reputation http://www.reputationinstitute.com (last (last visited visited Mar. Mar. 18, 18,2010). Reputation Institute Institute (RI) (RI) is aa private private advisory advisory and and research research firm finn headquartered headquartered in New New York York with with representation representation in more more than than twenty twenty countries countries around around the the world. world. Founded Founded in in 1997, 1997, RI RI is is aa pioneer pioneer and and global global leader leader in in the the field field of of corporate corporate reputation reputation management, management, with with aa mission mission to to help help companies companies create create value GLOBAL REPUTATION REPUTATION PULSE, PULSE, supra supra note note 39, 39, at at 24. 24. RI RI connects connects value from from reputation. reputation. 2009 2009 GLOBAL HeinOnline -- 60 Syracuse L. Rev. 445 2009-2010 446 Syracuse Law Review Syracuse [Vol. 60:427 60:427 industries.441' Interestingly, Interestingly, counter-intuitively, counter-intuitively, and consistent consistent with the theory propounded propounded in this Article, as a general matter, companies in emerging emerging so-called BRIC countries (Brazil, countries, particularly those in the so-called Russia, India and China) rank extremely high in terms of their their example, Corporate India has the best reputed reputations.4422 For example, companies. 4433 Of the twenty-seven Indian companies ranked among the companies. six hundred hundred largest largest in the world, almost ninety percent percent received scores scores 50."" Only above the global mean, with five ranking among the "Top 50.'.44 the United States had more in the "Top "Top 50" 50" (seventeen companies), companies), but of course, the United United States has five times the number of companies on 45 companies than India.45 the list of large companies Further, "corporate "corporate trust [is] higher in Emerging Markets, [and] 46 Lower in Industrialized Industrialized [(i.e. relatively relatively highly regulated)] regulated)] Markets. Markets.',46 More specifically: [p]roportionally, [p ]roportionally, the largest companies companies in Brazil, Brazil, Russia, India and and China enjoy a stronger emotional connection connection with consumers than the [Moreover], [o]f the largest companies companies in the industrialized industrialized world... world... [Moreover], 289 companies from the US, Japan, the UK, France and Germany, 45% 45% have reputations below the global average, average, while only 34% 34% of the 142 companies companies from Brazil, Russia, India and China have belowaverage reputations, with Chinese companies companies dragging down the BRIC average substantially. These These results highlight that large companies in emerging countries have greater success in building of relevance with the general public. It also points to the challenge of redefining stakeholder stakeholder interactions interactions that many companies companies face in more developed markets. For example, despite significant presence on the a global network of practitioners practitioners and academics working towards this common mission through Id In 2009, Reputation Institute's Global through research, research, analysis, and consulting. Id. Reputation Pulse project surveyed more than than sixty thousand people in thirty-two thirty-two countries, Latin to measure measure consumer perceptions perceptions of one thousand companies in North America, Latin America, Europe, Asia, Australia, and Africa. Id. corporate leaders Id. at 2. RI works with corporate who trust RI to use its cutting-edge international network, and experienced cutting-edge knowledge, knowledge, international experienced advisors to help develop resilient reputing strategies. Id. Id. at 24. 41. These & Aerospace, 41. These industries are: Airlines & Aerospace, Automotive, Automotive, Beverage, Chemicals, Conglomerate, Construction/Engineering, & Computer, Conglomerate, Construction/Engineering, Consumer Products, Products, Electrical Electrical & Electronics, Energy, Financial-Bank, Financial-Bank, Financial-Diversified Financial-Diversified Services, Financial-Insurance, Financial-Insurance, Food & & Tobacco, Tobacco, Health Health Care, Care, Industrial Industrial Products, Products, Information & & Media, Pharmaceuticals, Pharmaceuticals, Food Retail-General Services, Telecommunications, Telecommunications, Transport & & Raw Materials, Materials, Retail-Food, Retail-General Logistics, and Utilities. supra note 39, REPUTATION PULSE, 5. PULSE, supra 39, at 5. 42. 2009 GLOBAL REpUTATION 43. Id. Id. at 6. Id. 44. Id. 45. Id. Id. 5. 46. Id. Id. at 5. HeinOnline -- 60 Syracuse L. Rev. 446 2009-2010 2010] Capital Markets 447 companies), no German company list (31 01 companies), company was among the global Top 47 50. services industry is at With the exception exception of tobacco, the financial services 48 in terms of reputation. the bottom of the list of companies companies tenns 48 Here below is a list of industries, ranked in order of their reputation, from highest to lowest. Not only is the financial services industry at the bottom of the industries when industries are ranked by reputation, but U.S. list of industries firms in the financial services firms finns are at the bottom of the list of finns 49 49 financial services industry when ranked by reputation. fmancial To summarize the data, there are no financial institutions among the top twenty companies in the world when ranked by reputation. The of highest ranked financial institution in the world on the basis of reputation is China Merchants Merchants Bank, which is ranked twenty-fourth. The next financial institution on the list is the Russian bank Sberbank, which is ranked twenty-seventh, twenty-seventh, followed by the State Bank of India at twenty-nine. The highest ranked U.S. financial institution on the list is firm, Berkshire Warren Buffett's finn, Berkshire Hathaway, which is ranked sixty-sixth. The list of major U.S. financial institutions that did not even make the companies ranked by reputation is rather remarkable.550° list of global companies Absent from the list are: Bank of America, Citigroup, Goldman Sachs, JP Morgan Chase, Morgan Stanley.551' CONCLUSION From the perspective perspective of economic economic theory, companies care if they marketplace because companies whose customers, are trusted in the marketplace counter-parties and suppliers trust them will-all else being equal-be counter-parties more profitable than companies whose constituents don't trust them. not. free. It's not even particularly But developing developing trust is not· particularly cheap. Rather, developing trust requires a costly investment in reputational firms will invest capital. In environments environments in which reputation matters, finns in their reputations reputations because because such investments cause cause rational counter-parties, and suppliers constituents, constituents, particularly particularly customers, counter-parties, suppliers to because, after having made the costly investment trust them. This is because, 47. 2009 GLOBAL REpUTATION REPUTATION PULSE, PULSE, supra supra note 39, at 5-6. 48. Id. at 10. 49. Id. Id. AIG, Allstate, Bank of America, Bank 50. Id. Id. at 19-23. Aetna, Aflac, Aflac, AlG, Bank of NY Mellon, Capital Capital One Financial, Chubb, Cigna, Citigroup, Goldman Sachs, The Hartford Hartford Financial Services Group, JP Morgan Chase, Liberty Liberty Mutual Insurance, Insurance, MetLife, MetLife, Morgan Stanley, Progressive Progressive Insurance, Prudential Prudential Insurance, State State Farm Insurance, Travelers, Travelers, and Wells Fargo. 51. Id. Id. at 6. 51. HeinOnline -- 60 Syracuse L. Rev. 447 2009-2010 448 Syracuse Law Review [Vol. 60:427 required to develop a good reputation, a company's constituents know company's constituents that it will be irrational for the company company making such a reputation to cheat or to otherwise otherwise be dishonorable, dishonorable, since doing so will be irrational. Cheating Cheating is irrational for firms with good reputations that have been been costly and time-consuming lower time-consuming to develop, because it results in a lower demand for the products and services of such companies, while producing only limited, short-term short-term benefits. exogenous In this Article I have argued that a variety of exogenous developments, developments, particularly particularly the promulgation of the securities laws, but also the rise of more efficient efficient capital markets and improved technology, are making it less rational for certain companies, credit making companies, particularly credit rating agencies, law firms, investment investment banks, stock exchanges exchanges and accounting accounting firms to invest in (or to maintain their investments investments in) developing developing strong reputations for integrity and honesty. Rather, such organizations organizations are likely to monetize the value of their reputations by by participating participating in one-shot frauds and declining to invest in the external and internal internal controls necessary necessary to maintain their reputations. HeinOnline -- 60 Syracuse L. Rev. 448 2009-2010
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