Portsmouth Safeguarding Children Compact – Self-Assessment Tool 2015-16 Introduction The Portsmouth Safeguarding Children Board (PSCB) has a duty under the Children Act 2004 Section 14(1) to ensure the effectiveness of practice in each service in the city to safeguard children and promote their welfare. Safeguarding children is not just about effective child protection practice. It is about ensuring that all services have effective processes and practices in place to keep children and young people safe and respond effectively when they are vulnerable to poor outcomes. We have been developing this self-assessment tool since 2005 to enable managers to assure safeguarding practice within their service. The tool has been used by over 100 services working with children and families in Portsmouth. Feedback has been very positive in terms of helping services to identify where they can improve their safeguarding practice. Each year the tool is updated to reflect learning from local and national reviews of practice, including Serious Case Reviews. This tool is also compliant with Section 11 of the Children Act 2004 which requires services to ‘ensure that their functions are discharged having regard to the need to safeguard and promote the welfare of children’ Purpose This self-assessment tool is principally aimed at enabling service leaders and managers to improve practice which will keep children safe from harm, for example by offering ‘early help’ to families experiencing difficulties. The tool also forms the basis of formal annual audits of a large sample of services led by the Portsmouth Safeguarding Children Board (PSCB). The audit enables the PSCB to identify good and effective practice, as well as common areas for development for services in the city around safeguarding and early help practice. This in turn will help the PSCB – alongside the Children’s Trust Board – to put in place effective training and organisational development support to enable full compliance with these good practice standards in the city. The annual audit is led by the PSCB Monitoring, Evaluation and Scrutiny Committee Who should complete the Self Assessment? The Tool is expected to be completed every two years by any service that comes into contact with children (and information about children) from pre-birth up to 18 years old, and beyond 18 for those vulnerable young people who may require ‘transition’ support into adult services, e.g. children leaving care or those with learning difficulties or disabilities. The Tool can be used by statutory services, voluntary and community services but is not limited to those agencies required to safeguard children under the Children Act 2004. For example we would expect providers of sports and leisure opportunities for children to self assess against the Compact. Safeguarding and promoting the welfare of children and ensuring the provision of early help is truly everyone’s responsibility. 1 The Tool is also expected to be completed by services primarily for adults, where the adults have parenting or caring responsibilities for children and young people. It is important to note that we are interested in practice in direct service provision for children and families – how it is ‘on the ground’. We are interested in the assessment at ‘service’ or ‘team’ level and we are not expecting single self-assessments of large public bodies, e.g. the city council or the hospital. Therefore organisation/executive leads for safeguarding children should ensure that the Tool is distributed at this level. How to use the Compact Self-Assessment Tool The Safeguarding Children Compact Self-Assessment Tool is made up of three sections: PART A – The 10 Standards There are 10 Standards and the expectation is that all services are working towards full compliance with each of the 10 standards. Each Standard has between 3 and 7 statements. There are a total of 52 statements. We ask you to rate yourselves on a 4-point scale against each of the statements. The 4-point scale is as follows; 1 – Outstanding 2 – Good 3 – Satisfactory 4 - Inadequate We have added some descriptors for each of the statements which may help guide your scoring. We recognise that on first reading, the tool looks lengthy and complicated. However, good safeguarding and early help practice has a number of dimensions that require management attention and review. The audits processes carried out to date have shown the tool to be of the appropriate length for the importance of the task. Please note: We recognise that given the wide coverage of services expected to use the Self-Assessment Tool – not all the Standards or 52 statements are fully relevant to the type of service delivered and therefore an assessment of compliance against the Standard may not be possible. If you think this is the case for your service, feel free to enter ‘not applicable’. However, we may contact you following audit submission to clarify the basis for using ‘not applicable’ for some items. PART B - Overall Summary The summary gives an overall picture of your service’s scorings. This helps us to analyse the results and helps you to identify where your service may need to target its improvement plans. 2 PART C – Governance Sign-Off We ask that the Executive Lead for Safeguarding Children, Chair of the Governing Body or Board, Chief Executive or senior manager of a service should sign off the completed self assessment to say it has been formally endorsed. The Formal Annual Audit Process We encourage you to use the Self-Assessment Tool flexibly whenever you feel it would be useful for your service development. However, each year there is a formal annual audit process using the Self-Assessment Tool. If your service is selected for formal audit, we request that you send your completed return to the Chair of the Monitoring, Evaluation and Scrutiny Committee of the Portsmouth Safeguarding Children Board with all three sections completed. The audit will be completed in the autumn with 50% of the city’s services audited each year. The audit is not an inspection. It is a process to both enable your service to improve its practice at keeping children safe, and enables the strategic bodies within the city to deliver support for practice improvement. The formal audit process will always include a moderation process through brief visits to a sample of services for face-to-face discussion and consideration of the basis for the scorings. The information on the audit return will be confidential to the members of the Monitoring, Evaluation and Scrutiny Committee, although a formal report based on overall findings will be presented to the PSCB. However, where an audit return indicates that significant and immediate action is needed to ensure children are kept safe, this will be reported to the senior manager for the service concerned for action and shared with the Independent Chair of the Portsmouth Safeguarding Children Board. Support with any questions about completing the formal audit process will be made available by members of the Monitoring, Evaluation and Scrutiny Committee and the details of this will appear in the accompanying letter. We hope that you find the self-assessment process useful and look forward to engaging with you through the formal audit process each year. 3 A Few Words on Language The language we use in public service delivery shifts over time, none more so than in the world of safeguarding. Below is a guide to some language used in the Safeguarding Compact together with some of the key documents referenced in the tool. Safeguarding - has threes component parts 1. protecting children from maltreatment; 2. preventing impairment of children’s health or development; 3. ensuring children are growing up in circumstances consistent with the provision of safe and effective care. Within this document ‘safeguarding’ covers a variety of issues. Current priority areas for the City are around issues of neglect, domestic abuse and child sexual exploitation. However this list is not exhaustive and there are a range of significant safeguarding issues related to physical, emotional and sexual abuse, all of which can be related to wider risk factors around substance misuse, mental health, disability and the quality of care afforded a child. Therefore the term safeguarding within this self assessment tool promotes practice to support all vulnerable children regardless of identified risk factors. Agencies need to consider this when completing their self assessment. Child protection - is a part of safeguarding. It refers to the activity that is undertaken to protect specific children who are suffering, or are likely to suffer, significant harm. Harm - means ill-treatment or the impairment of health or development, including for example impairment suffered from seeing or hearing the ill-treatment of another Early Help - is a term replacing ‘early intervention’. It has emerged from the work of Professor Eileen Munro’s review of child protection in England and is a helpful term for describing work with children and families at an early point before problems become too complex or entrenched Early Help Processes - are those processes that enable the effective identification of vulnerable children, their assessment and the multiagency work to meet their needs at an early point. It therefore includes the Single Assessment Framework (SAF), the role of lead professionals and Team Around the Child practice SAF - stands for ‘The Single Assessment Framework’ and is a tool for assessing the strengths and needs of children and families. The tool includes a simple plan which outlines what the child and family needs to do to improve outcomes and how services can help Lead Professional - is a named professional from any service responsible for co-ordinating the SAF plan and providing a single point of contact for the family. It is possible for a parent to be their own family’s lead professional. 4 Team Around the Child/Family - describes the ‘virtual’ team of practitioners from different agencies who may be working with a particular child or family. SAF Champion - is the manager or experienced practitioner within a service who takes a lead for supporting staff in the organisation to carry out good SAFs and related Early Help processes. This is often but not always the same person who has the designated lead for safeguarding. Portsmouth Multi-Agency Safeguarding Hub (MASH) - formerly known as the Joint Action Team or ‘JAT’. The MASH is a multi-agency team of professionals in Portsmouth – managed within Children’s Social Care – whose role it is to work with services to embed early help processes. All completed SAFs have to be logged with the MASH. 4LSCB - is the name given to the partnership of the four Safeguarding Children Boards in Portsmouth, Southampton, Hampshire and the Isle of Wight. 4LSCB Procedures - are the agreed local child protection procedures to be followed by all agencies in Portsmouth, Southampton, Hampshire and the Isle of Wight. The procedures are on-line and available at http://4lscb.proceduresonline.com/ LADO - stands for ‘Local Authority Designated Officer’, the single point of contact in Portsmouth for reporting child protection allegations made against paid professionals and volunteers working for agencies in Portsmouth. 5 Portsmouth Safeguarding Children Compact Self-Assessment Tool 2015-16 Please complete all sections highlighted in YELLOW Name of Service: 6 Standard One: Strategic leadership and management 4 - Inadequate 1.1 My organisation has a strategic senior manager responsible for ensuring effective early help and safeguarding practices and processes. This person is skilled, knowledgeable and supported by the organisation to carry out this function No senior management responsibility allocated 3 - Requires improvement 2 - Good 1 - Outstanding Some responsibility allocated but this is not set out anywhere Responsibility for most aspects allocated but there may be some gaps Senior management responsibility for all aspects is clear. Policy in place – may need updating Policy in place, up to date and known to most staff Policy in place, reviewed annually, led by a senior manager and known to all staff Responsibility stated and clear to some staff Responsibility clearly stated and known by most staff Responsibility clearly stated and known by all staff Processes in place and known by some staff Processes in place and known by most staff Processes in place and known by all staff Some case management processes are compliant Most case management processes are compliant. All case management processes are fully compliant. Please tick as applicable 1.2 1.3 My organisation has a Safeguarding Children Policy that is reviewed annually and led by a senior manager No policy in place My organisation’s responsibility in relation to safeguarding is clearly communicated to all staff Responsibility not clearly stated nor known by staff 1.4 My organisation has internal processes that support proper reporting of child protection concerns to Children’s Social Care (i.e. compliant with 4LSCB procedures available at http://4lscb.proceduresonline.com/) 1.5 My organisation has internal ‘case management’ processes that support the use of early help processes (i.e. the Single Assessment Framework, lead professional and Team Around the Child. No processes in place Case management processes have not been developed 7 1.6 1.7 My organisation knows which children who access the service are vulnerable. Staff in my organisation play an active part on the assessment and plan for that child and family. Not in place Where my organisation contracts services to children out to other providers, steps have been taken to ensure that the provider organisation is compliant with this Compact. No steps taken Partially in place Mostly in place Completed in full and consistently reviewed Steps are taken but not consistently applied In most cases, we ensure Compact compliance All contracted services are Compact compliant Total number ticked in column 8 Standard Two: Early Help Processes 4 - Inadequate 2.1 My organisation has an identified staff member to support practitioners with early help processes – i.e. the SAF, lead professional and Team Around the Child practice across the organisation. This staff member is known as the ‘SAF Champion’ No SAF Champion identified 3 - Requires improvement Person identified who holds some aspects of this responsibility 2 - Good Person identified who holds most aspects of this responsibility 1 - Outstanding There is an identified person who supports SAF, Team around the child, Lead Professional and information sharing processes Please tick as applicable PSCB Safeguarding Training Basic Awareness Module, SAF Awareness E learning module attended PSCB Safeguarding Training - Early Help Module attended PSCB Safeguarding Training - Early Help Module, Child Protection Module and Supervision Module attended Additional training i.e. domestic abuse attended 2.2 The ‘SAF Champion’ has attended relevant training – for example, the Integrated Working and Safeguarding Training Programme. 2.3 The SAF Champion receives senior management support within the organisation to carry out this role. No support Some support Significant support Significant support including protected time and resources My organisation uses the SAF to make and receive referrals (or requests for support) to other services emergency child protection situations excepted. The SAF is not used at all In some cases only In most cases Referral processes fully meet this description 2.4 No training attended Total number ticked in column 9 Standard Three - Staff Responsibilities and Competencies 3 - Requires improvement 2 - Good 1 – Outstanding No responsibilities articulated Some general responsibilities articulated Responsibilities articulated but may not be complete All job descriptions clearly set out a full description of safeguarding and integrated working responsibilities No staff are aware Some staff are aware Most staff have good awareness All staff understand this fully All Staff in my organisation are able to access the 4LSCB on-line inter-agency child 3.3 protection procedures. Staff are aware of the procedures and use them appropriately. Staff are not aware of and do not use the procedures Some staff have awareness of, can access easily and use appropriately Most staff have awareness of, can access, and use appropriately All staff have awareness of, can access easily and use appropriately My organisation has identified which staff have clear responsibilities to conduct a Single Assessment Framework assessment 3.4 to identify child and family strengths and needs and this is laid out in their job specification. It is not clear which staff have this responsibility It is clear which staff have this responsibility but it is not laid out in their job specification it is clear which staff have this responsibility and their job specification loosely refers to it it is clear which staff have this responsibility and it is clearly laid out in their job specification It is not clear which staff have this responsibility It is clear which staff have this responsibility but it is not laid out in their job specification it is clear which staff have this responsibility and their job specification loosely refers to it it is clear which staff have this responsibility and it is clearly laid out in their job specification 4 - Inadequate Staff in my organisation with access to children have statements within their Job 3.1 Descriptions and Person Specifications that articulate responsibilities their around safeguarding and integrated working. Please tick as applicable Staff are aware of who in their service to 3.2 discuss/report concerns about a child’s safety and welfare. 3.5 My organisation has identified which staff are able to act as lead professionals and this is laid out in their job specification. 10 3.6 My organisation has ensured relevant staff have clear responsibility and necessary competencies to be part of a Team Around the Child including working to the SAF plan. No responsibilities and competencies Identified Some of the relevant responsibilities and competences are identified Most of the relevant responsibilities and competencies in place Responsibilities and competencies fully in place Total number ticked in column 11 Standard Four - Staff Recruitment and Selection 4.1 My organisation has quality recruitment and selection procedures for all personnel (including volunteers) that include methods for exploring a candidate’s attitude to children and their perception of boundaries of acceptable behaviour towards children. 4 - Inadequate 3 - Requires improvement 2 - Good 1 - Outstanding No procedures in place Some procedures in place but may not be used consistently Procedures used but not set out explicitly or monitored Procedures set out clearly and monitored regularly Some training completed but it is out of date Training completed but no systematic monitoring/review All relevant staff have completed and updated training Please tick as applicable 4.2 4.3 Staff in my organisation who are responsible for recruitment and selection receive the appropriate ‘safer recruitment’ training in order to identify recruits with the core skills required for safeguarding and inter-agency working. Staff in my organisation, including regular visitors and volunteers with access to children, or information about children undergo the appropriate level DBS check 4.4 My organisation obtains two references that are orally checked before job offers are made to candidates 4.5 All staff recruited into my organisation have to provide a full employment history, including periods of unemployment and proof of qualifications No training undertaken No checks routinely in place Checks are routinely conducted but updating inconsistent Checks are routinely in place All staff and volunteers have secure checks and updates in place and this is monitored regularly No checks in place Some checks take place Most references are checked orally Both references always orally checked before any job offer is made Not always required This is required but often not challenged where necessary This is required and mostly challenged where necessary Always required and always checked and challenged if necessary 12 4.6 All staff undertake a specified probationary period during which time they are assessed and supported as to their suitability to work with children. No probationary period required Probationary period required but review and assessment is not strong Probationary period required and implemented Probationary period required for all staff and they are properly assessed and supported. Training needs fully met. Total number ticked in column 13 Standard Five - Staff Induction, Training and Appraisal 4 - Inadequate 5.1 All staff in my organisation with direct access to children (or their information) have a planned induction that includes assessment of individual learning needs around safeguarding and early help practice. No planned induction or assessment of learning needs 3 - Requires improvement 2 - Good 1 - Outstanding Some induction and assessment – variable quality Induction and assessment mainly good All staff experience induction and assessment of their learning needs All staff fully inducted in recognising signs of maltreatment and how to raise concerns Please tick as applicable 5.2 During their induction, new staff in my organisation will access in house and 4LSCB child protection procedures. Their understanding is checked. They are inducted into my organisation’s internal systems for identification and reporting of suspected child maltreatment. No induction in these systems nor expectation to have read the procedures Some induction into these systems but implementation not consistently monitored Most staff inducted in these systems 5.3 All staff in my organisation understand the need for accurate record keeping where there are concerns for the safety and well-being of a particular child. No or very limited understanding Partial understanding Most staff have good awareness All staff in my organisation with direct access to children (or their information) receive regular training on safeguarding and child protection issues and reporting processes, refreshed at least once every three years. Training is from a Portsmouth Safeguarding Children Board approved provider. No training provided Training provided but no quality assurance of outcomes Training provided from an approved provider All staff receive approved training and timely updates None of relevant staff attended Some of relevant staff attended Most of relevant staff attended All of relevant staff attended 5.4 5.5 Relevant staff in my organisation have attended the multiagency Portsmouth Safeguarding Children Board Training Programme. All staff understand this fully 14 5.6 5.7 All staff in my organisation with management responsibility will be aware of the professional development needs of their staff and be able to demonstrate planned activities to meet those needs. My organisation has annual appraisal processes that includes a review of each worker’s skills, competencies and knowledge around safeguarding and child protection, early help practice and multi-agency working. None of relevant staff aware and able to demonstrate planned activities Some of relevant staff aware and able to demonstrate planned activities Most of relevant staff aware and able to demonstrate planned activities All of relevant staff aware and able to demonstrate planned activities No systematic practice Appraisal occurs but coverage and content variable Appraisal occurs and mostly covers relevant areas All staff experience annual appraisal of these areas Total number ticked in column 15 Standard Six - Staff Supervision and Accountability 4 - Inadequate 3 - Requires improvement 2 - Good 1 - Outstanding No clear expectation in place Expectation in place but practice variable Expectation in place and mainly achieved Consistently applies for all staff 6.2 Staff in my organisation who are working with children through early help or child protection processes, receive regular (at least monthly) supervision on an individual or team basis and can access further support when required. No clear expectation in place Expectation in place but practice variable Expectation in place and mainly achieved All staff consistently receive this. 6.3 My organisation is working towards embedding the Portsmouth Safeguarding Children Board’s13 standards on quality safeguarding supervision - Integrated Supervision Standards for people who work to safeguard children in the City of Portsmouth (May 2012) Not seeking any improvement in supervision of staff Some planning underway to improve supervision Some work underway to improve supervision Actively working towards meeting all supervision standards 6.4 My organisation has a culture which allows staff to raise concerns about a colleague who does not have the necessary competencies to work with children. Appropriate investigative procedures lead to appropriate action. ‘Closed’ culture and no process Culture and process in place but practice variable Culture and process in place and mainly achieved Safe culture for raising concerns. Quality process always used 6.1 Every member of staff has a named identified manager at all times including times when the organisation has management vacancies Please tick as applicable 16 6.5 My organisation has a clear accountability structure - all personnel understand the management structure and how they receive support and guidance in their work with and for children No structure in place Structure in place but not fully spelled out or understood Structure in place and understood by almost all staff Accountability Structure in place and support arrangements fully understood by all staff Total number ticked in column 17 Standard Seven - Equal Opportunities 4 - Inadequate 7.1 7.2 7.3 My organisation has an Equal Opportunities Policy and staff understand the implications of the policy in contributing to safeguarding practice and early help Please tick as applicable My organisation ensures that all staff are aware of equal opportunities issues in policy and in practice and have the necessary skills and strategies to provide an antidiscriminatory service My organisation keeps records of ethnicity, gender and disability to help evidence that practice is non-discriminatory. Exceptions to this may be appropriate for separate boys or girls activities or for religious or other groups where exclusivity can be demonstrated to be necessary No policy in place 3 - Requires improvement Policy in place – only partially understood 2 - Good 1 - Outstanding Policy in place and understanding is good All staff fully understand the policy No support given to staff in this way Some support in place to achieve this level of awareness Good support is in place and works well All staff are supported in fully understanding these issues No records kept Some partial records kept Records kept are mainly good Complete records are consistently maintained Total number ticked in column 18 Standard Eight - Safe Working Practices 4 - Inadequate 8.1 My organisation has processes and procedures in place to ensure that staff with access to children (or their information) have the knowledge, understanding and skills to establish and maintain safe working relationships with children. 3 - Requires improvement 2 - Good 1 - Outstanding No clear processes and procedures in place Some in place but not comprehensive Most aspects covered Full processes and procedures ensure staff have excellent skills All staff in my organisation receive clear written guidance on safe working practices with children. Guidance may include statements on professional boundaries, safe group sizes, appropriate physical contact, home visiting, lone working, outdoor education etc No guidance in place Partial guidance in place Guidance in place covering most aspects All staff access clear and comprehensive guidance When and if my organisation provides site-based services to children, we offer safe physical environments that offer personal space appropriate to the child’s age and development that offers personal safety and security for the child that respects their dignity No particular arrangements planned Some arrangements in place Most aspects covered reliably Services provided are consistently safe My organisation has processes and procedures in place to assess and manage risk with regard to children. This includes risk to children from access to certain people, physical environments, equipment and particular activities No clear processes and procedures in place Most aspects covered Comprehensive processes and procedures ensure staff assess and manage risk effectively Please tick as applicable 8.2 8.3 8.4 Some in place but not comprehensive Total number ticked in column 19 Standard Nine - Complaints and Allegations against staff 4 - Inadequate 9.1 2 - Good 1 - Outstanding No responsibility identified Some responsibility identified Most aspects clearly designated All aspects of handling complaints and allegations clearly assigned to a manager My organisation knows who the Local Authority Designated Officer (LADO) is and how to contact them to report allegations No or very limited awareness Some awareness Most staff have good awareness All staff fully aware My organisation has clear, reviewed and updated written procedures on complaints and allegations. These are in line with the 4LSCB procedures. No procedures in place Some in place but may not be completely clear and up to date Procedures in place, reviewed and understood well by most staff Procures in place, reviewed and understood fully by all staff No procedures in place. ‘Closed’ culture Some in place but may not be completely clear and up to date Procedures in place, reviewed and understood well by most staff Procedures in place, reviewed and understood fully by all staff. Safe culture for ‘whistleblowing’ My organisation has a designated manager in the organisation trained to handle complaints and allegations of a safeguarding nature made against the organisation’s staff including volunteers. 3 - Requires improvement Please tick as applicable 9.2 9.3 9.4 My organisation has processes and procedures in place to support and enable ‘whistleblowing’ on individuals within my organisation - and individuals in other partner organisations where there are concerns that colleagues are harming children or failing to protect children from harm. My organisation promotes a culture that enables ‘whistleblowing’ Total number ticked in column 20 Standard Ten - Client Confidentiality and Information Sharing 4 - Inadequate 10.1 10.2 10.3 10.4 10.5 Staff in my organisation are aware of good and effective practice around client confidentiality, consent and sharing information with other agencies – with and without consent. Please tick as applicable All staff in my organisation receive guidance and training on good information sharing practice based on the national guidance in ‘Information Sharing: Guidance for Practitioners and Managers’ My organisation has a confidentiality policy which includes procedures for obtaining and maintaining consent to share and includes the security of personal records held by my organisation. Staff in my organisation understand that it is their duty to share information even without user consent where there are safeguarding concerns and that the organisation will support all such actions taken in good faith. My organisation shares completed SAF assessments appropriately. We ensure that the Joint Action Team is made aware of completed SAFs. 3 - Requires improvement 2 - Good 1 - Outstanding No or very limited awareness Some awareness Most staff have good awareness All staff fully aware No or very limited guidance/training in place Guidance/training in place but conent/coverage is partial Guidance /training in place and coverage/content is good All staff receive guidance and training of a high standard No policy in place Policy in place – awareness partial Policy in placeawareness good All staff fully aware of the policy No or very limited understanding Partial understanding Most staff have good awareness All staff understand this fully No staff do this Some staff do this Most staff do this All staff consistently do this. 21 10.6 My organisation is signed up to the Portsmouth Information Sharing Protocol [n.b. sign up is expected by January 2013] Not signed up and not aware of it Signed up Signed up and shared with relevant staff Signed up and shared with relevant staff Total number ticked in column 22 PART B - Overall Summary Please transfer your totals for each standard on to the summary chart below to provide a quick overview of your self assessment and to help identify priority areas for development. Standard 4 - Inadequate 3 - Requires improvement 2 - Good 1Outstanding 1. Strategic leadership and management 2. Early Help Processes 3. Staff Responsibilities and Competencies 4. Staff Recruitment and Selection 5. Staff Induction, Training and Appraisal 6. Staff Supervision and Accountability 7. Equal Opportunities 8. Safe Working Practices 9. Complaints and Allegations against staff 10. Client Confidentiality and Information Sharing 23 PART C - Governance Sign-Off This self-assessment was completed by: Name: …………………………………………………………………………. Position/Post : ……………………………………………………………………………. Date: ……………………………………………………………………………. This self-assessment has been seen by the chair of the governing body, chief executive or senior manager: Name: …………………………………………………………………………. Position/Post : ……………………………………………………………………………. Date: ……………………………………………………………………………. This year's audit is to be completed online via this link 24
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