South London and Maudsley
NHS Foundation Trust
The Supported Living
Team
Information for service users
Page Getting to know us
We are a new community mental health team (CMHT) in Southwark.
We have nurses, social workers, psychiatrists, psychologists, a benefits
worker and an occupational worker. This leaflet explains what we do
and how we work. If something's not clear - or there's something else
you need to know - give us a call.
What we do
We can help you if you:
• have difficult mental health and social problems
• live in supported accommodation in the London Borough of
Southwark.
How can I get referred to the service?
We take referrals from any source. They usually come from GPs,
carers, relatives, staff in supported accommodation - or you can refer
yourself. If you are referred, we will agree with you a convenient time
to meet, either at your home or at our team base.
When we first meet, a member of the team will ask questions about:
• any current problems
• how you are coping
• your present circumstances
• any things you are finding difficult
• any help you already have
• what help you might want - and need.
This first visit will usually last about an hour.
After this first visit, we discuss your situation to decide whether we
are the right service for you, or if another might be better.
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What we can offer you
If we are the right service for you we will come back to talk over with
you what we should plan to do. We might suggest:
• talking with someone, like our team psychologist
• looking at ways to get involved in local activities
• talking with our psychiatrist about any medication you are taking or that you might find helpful.
Once we have agreed a care plan with you we'll let your GP know.
What else can we offer?
• Psychological therapies (talking treatments).
• Help to manage your medication better.
• Advice and help with alcohol or drugs.
• Support, information and advice to relatives and carers.
• An interpreter, if you need one.
How to contact us:
We work Monday to Friday from 9am until 5pm.
The Supported Living Team
88 Camberwell Road
Camberwell
London
SE5 0EG
Phone: 0203 228 5900
Fax:
0203 228 5901
Email: [email protected]
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South London and Maudsley
NHS Foundation Trust
Options available
If you’d like a large print, audio, Braille or a translated
version of this leaflet then please ask us.
Useful contact details
SLaM Switchboard: 020 3228 6000
SLaM 24hr Information Line - Advice on how
to access SLaM Services: 0800 731 2864
Contact our Patient Advice and Liaison
Service (PALS) for help, advice and information:
T: 0800 731 2864
W: www.pals.slam.nhs.uk
E: [email protected]
Complaints
If you are not happy about something but not sure if
you want to make a formal complaint you can speak to
a member of staff directly. Alternatively you can contact
the PALS Office on freephone 0800 731 2864. If you
decide you want to make a formal complaint this can
be done by contacting the Complaints Department:
Complaints Department, Maudsley Hospital,
Denmark Hill, London SE5 8AZ
T: (020) 3228 2444/2499
E: [email protected]
W: www.slam.nhs.uk
www.tfl.gov.uk/journeyplanner
For the quickest way to plan your journey
anywhere in greater London use journey planner:
020 7222 1234 (24hrs)
Date of Publication:
Reference:
1/06/2012
lc00005668
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