POSITION TITLE:
Property Officer
POSITION NUMBER:
0969
CLASSIFICATION/BAND:
City of Greater Geelong Enterprise Agreement (as
amended from time to time)
Band 4 Salary $57,832.11 to $61,957.14 per
annum, plus superannuation
STATUS:
Permanent full-time position
DIVISION:
Strategy and Performance
DEPARTMENT:
Financial Services
APPROVED BY:
Jamie Westhorpe
DATE APPROVED:
September 2015
POSITION OBJECTIVE:
This position will positively contribute to the operational success of the Property team in providing
accurate and timely property, customer and rate valuation data.
THE CITY OF GREATER GEELONG:
The City of Greater Geelong is one of the largest local government areas in Victoria. The City
provides 129 services to the municipality which has a population of around 225,000. The City has
an annual budget of $402 million and employs over 2600 staff. It also utilises a large number of
volunteers. The organisation has five divisions: Community Services; Strategy and Performance;
Planning and Tourism; City Services, Projects, Recreation & Central Geelong.
Geelong:
Located 75 kilometres from Melbourne, Geelong is Victoria’s second largest city and is renowned
for its stunning north facing waterfront which overlooks Corio Bay. Geelong is a vibrant
cosmopolitan city with a relaxed coastal flavour. It is recognised as offering one of the best
lifestyles in Australia. Geelong has all the modern amenities of larger cities, combined with a clean
and healthy environment. Just minutes away from the city centre are kilometres of pristine
beaches, charming seaside townships and unspoilt rural hinterland. Geelong is also the gateway
to the famous Great Ocean Road and some of the best surf beaches in the world. The City offers
excellent educational opportunities. Geelong Grammar, Geelong College, The Gordon and
Deakin University are just some of the schools and tertiary institutions in the region.
ORGANISATION ENVIRONMENT:
Geelong is among the largest of 79 Councils which collectively represent approximately 5 million
Victorians. While each Council is independent, there are common rules, mainly in the form of
State Legislation, which provide the framework in which Councils operate.
Our Vision:
Greater Geelong: building our community through enterprise, opportunity and innovation in a
quality environment.
Our Mission:
We will focus on developing and maintaining effective working relationships to deliver Council's
strategic directions and high quality services that meet the changing needs of our community.
Values & Behaviours:
Values form the basis of our behaviour; they add meaning to work and they provide a basis for
consistent planning and decision making across the organisation. The City of Greater Geelong
aims to foster a culture that embraces the organisation values being Integrity, Responsibility,
Innovation and Respect. All employees should demonstrate the behaviours that come from
these values when carrying out their work.
ORGANISATION RELATIONSHIP:
This position is part of the Strategy and Performance Division which comprises the following
departments:
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Communications and Marketing
Customer Service and Councillor Business
Financial Services
Information Services
Organisation Development
Property and Procurement
Strategy and Program Delivery
Reports To:
Directly Manages:
Internal Liaisons:
External Liaisons:
Property & Valuations Supervisor.
N/A.
Council staff.
Customers, suppliers, government departments, statutory authorities,
public groups.
KEY RESPONSIBILITIES:
This is a multi-skilled position, performing a variety of tasks within the Property team. The
effectiveness of the position will be determined according to the quality and the quantity of outputs
produced, including the following:
1. Accurate, timely and up-to-date creation and maintenance of records including:
• Subdivisions.
• Property splits.
• Street numbers
• Property data sets.
• Valuations for rating purposes.
• Base rate account.
• New and existing customers.
• Voter details.
2. Carry out routine property and administrative functions including:
• Day-to-day activities for administration of municipal property files.
• Maintenance of computerised data records in accordance with legislation, policy and
procedure.
3. Provide a positive contribution to clear and effective communication to all external and internal
customers’ enquiries.
4. Make a positive personal contribution to the successful operation of the Property team by
participating in the development of it into an efficient, effective and customer-focused team
operating as a business unit with a strong commercial focus.
5. Complete administrative functions in an accurate and timely manner including the use of
computer systems.
6. Adherence to all Council’s policies and procedures as relevant to this position.
7. Carry out other duties as deemed reasonable and appropriate to the role as directed from
time to time.
KEY SELECTION CRITERIA:
Essential:
1. Understanding of property transactions, titles and tenure, subdivision and building permit
processes.
2. Understanding of legal and compliance issues.
3. Practical experience in property management.
4. Ability to work within a team environment requiring accuracy and adherence to timelines.
5. Proficiency in the use of personal computer and relevant system software.
6. General office skills including filing, word-processing, maintenance of databases and record
keeping.
7. Strong Interpersonal and communication skills.
8. All candidates should display integrity, responsibility, respect for others and the ability to be
innovative.
Desirable:
1. Experience with Pathway, MS Word and Excel.
ACCOUNTABILITY AND EXTENT OF AUTHORITY:
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Contribute to the efficient and effective output of tasks allocated by the Property and
Valuations Supervisor in accordance with the team’s procedures, customer needs and
nominated timeframes.
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The work is governed by specific guidelines, however initiative and discretion is expected in
the application of the guidelines.
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Make a positive contribution to the operation and success of the area including process
improvement and a commitment to quality.
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This position is required to interact with customers and provide feedback to ensure the highest
level of service is maintained at all times.
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Accountable for creating and capturing accurate and complete records of the business
activities related to this position, in accordance with approved policy and procedures. This is
applicable to both hardcopy and electronic information, including email.
JUDGEMENT AND DECISION MAKING:
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The position involves the completion of allocated tasks.
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The objectives are well defined, with the incumbent able to make decisions on the
methodology within the constraints of authorised practices.
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Guidance and advice is always available within the time available to make decisions.
SPECIALIST SKILLS AND KNOWLEDGE:
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Proficiency in the use of computerised property and customer systems, personal computers
and associated software.
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Intermediate level Microsoft applications – Excel and Word.
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Accuracy with keying and matching data.
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Ability to read maps and locate properties.
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An understanding of the principles and practices which relate to the Local Government Act and
other relevant acts and regulations with specific reference to rating and property management.
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An understanding of the Property unit within the organisational context and its goals.
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An appreciation of the goals of the wider organisation.
MANAGEMENT SKILLS:
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Efficient and effective planning and use of own time in the setting of priorities to achieve
specific and set objectives within set time-frames.
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Ability to respond positively to change.
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Ability to provide input into process improvement and improved customer service.
INTERPERSONAL SKILLS:
• High level oral skills to enable clear and effective communication with staff and clients to assist
with enquiries and to pass on information and instructions.
• High level written communication skills to enable effective preparation of draft reports and
correspondence on matters relating to field of expertise.
• Presentation skills sufficient to communicate relevant issues to the Property team.
• Ability to integrate and be a key member of the Property team.
• Flexibility to ensure that tasks can be assigned within the office on a needs basis
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Ability to demonstrate Integrity, Responsibility, Innovation and Respect in all aspects of the
position.
QUALIFICATIONS AND EXPERIENCE:
In addition to those listed in the key selection criteria:
• Satisfactory completion of VCE.
• Several years experience in maintaining property, customer and valuation data.
SPECIFIC HEALTH AND SAFETY REQUIREMENTS:
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A pre-employment medical examination may be required.
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Participate, where required, in the reporting of health, safety and wellbeing issues.
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Demanding deadlines.
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Prolonged periods of in-activity i.e. sitting at the computer.
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Regular keyboarding associated activities.
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Long / short distance travel between sites as necessary.
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Dealing with difficult clients and situations.
SPECIAL CONDITIONS:
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Employment is subject to the presentation of documentary evidence of the right to work in
Australia.
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A National Police Records check may be required throughout your employment with Council.
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A current Victorian driver’s licence is essential where the need to drive a Council vehicle is
required.
RISK MANAGEMENT, EQUAL OPPORTUNITY & CHARTER OF HUMAN RIGHTS:
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Observe policies and procedures to minimise injury and damage to assets and property.
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Adhere to Council’s Occupational Health & Safety (OH&S), equal opportunity and risk
management policies, as well as act in accordance with the Charter of Human Rights.
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Ensure behaviour in the workplace does not discriminate, bully or harass others.
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Take reasonable care of self and others who may be affected by your actions.
OTHER RELEVANT INFORMATION:
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Employment may be subject to a three month probationary period (please note that following
consultation, this period may be extended by up to a further three months).
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Internal candidates may be subject to a three-month trial period.
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Conditions of employment are as per your contract of employment.
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The City of Greater Geelong is an Equal Opportunity Employer and has a no smoking in the
workplace practise and is also committed to OH&S in the workplace and therefore all
employees adherence to all OH&S policies and procedures is mandatory.
HOW TO APPLY
Applications for this position close at 5.00pm Friday 16 October 2015 and should be submitted through
the on-line facility at www.geelongaustralia.com.au (for internal candidates, please refer to CityWeb).
Should you not have access to the on-line
facility, applications may be directed to:
Recruitment Administration Officer
Organisation Development Department
City of Greater Geelong
PO Box 104
GEELONG VIC 3220
Phone: 5272 4273
For details on the recruitment
process
Fax: 5272 4292
If you require further information regarding this position, please contact:
Peter Tremain, Property & Valuations Supervisor on 5272 4667.
Privacy Statement
Making an application for this position requires that you consent to the collection, use, storage and destruction of
personal information, including details of your referees. This information will assist us to select the best applicant for the
vacant position.
At all times during the recruitment and selection process, personal data will be treated in a highly confidential manner.
Documents will only be available to members of the selection committee for the purposes of selecting the best person
for the position.
All unsuccessful applicants’ documentation will be destroyed three months after the end of the recruitment process.
Please do not send originals of documentation with your application, as they will be destroyed.
In addition the applicant understands that they may apply to Council for access and/or amendment of the information.
Successful applicant details become employment-related information and will be placed on the successful applicant’s
Personal File. The City of Greater Geelong may release this personal information to third parties such as Vision Super
Fund Pty Ltd., Victorian Workcover and Centrelink for employment related purposes.