Service Corps
Kick-off
(insert date)
Agenda
•
Introductions
•
Program Overview
•
Nonprofits and Projects
•
Scope-setting
•
Project Management
•
Next Steps
•
Questions
2
Service Corps
What is Service Corps?
Pro-bono consulting program for local nonprofits and businesses
Service Corps provides members with tangible management and consulting
experience, opens career opportunities, and brings much needed business
skills to the nonprofit sector.
The program offers a hands-on way to turn Net Impact ideals into action. It’s
also a great recruitment tool for members looking to get involved in their
community and those interested in nonprofit careers.
Why participate?
To gain hands-on experience in consulting and develop stronger
relationships with community organizations
3
Program Overview
*example*
NYC/NJ Service Corps History
4th Season of NYC/NJ Service Corps
64 Volunteers to date
17 Nonprofits to date
*example*
4
Nonprofits and Projects
*example*
• Accion USA
• Goods for Good
• E + CO
• Rising Tide Capital
• 4Girls Glocal Leadership
*example*
• Givology
5
Scope Setting
Spend time up front identifying:
°
Goals & deliverables for project
°
Tasks for team members and the nonprofit
°
Key milestones (Initial, mid-point, and final
meetings)
°
Timeline
°
Final deliverables
6
Team Structure and Roles
(1) Project Manager
• Sets schedules and allocates resources
• Ensures accountability of all team
members
• Coordinates project on day-to-day basis
• Communicates and manages
relationship with nonprofit
7
Team Structure and Roles
(1) Project Manager
(2) Logistical Manager
• Translates team objectives into an actionable plan
• Develops assignment structure
8
Team Structure and Roles
(1) Project Manager
(2) Logistical Manager
(3) Communications Manager
• Records minutes of every meeting
• Ensures everyone has all necessary information
9
Basic Guidelines
• Stay ahead of the curve
• Set objectives and goals
• Quality over quantity
• Expect the unexpected
10
Create a Collaborative Team
Joint Team
Nonprofit
Leverage joint expertise
Ownership of recommendations
Accelerate the learning process
Ensure successful implementation
• Share lessons
• Share experiences
• Share knowledge
• Commit to act
• Challenge recommendations
• Learn from the Service
Corps teams
Service
Corps Team
• Ask questions
• Apply strategy and analytics
• Provide business & manageme
expertise
• Prioritize nonprofit’s needs
• Collect and share knowledge
11
Case Study Examples
• Rising Tide Capital
°
Goals
°
Process
°
Tools
°
Deliverables
°
Impact
12
Troubleshooting
•
Objectives
°
•
What is the task at hand?
Team Roles
°
•
Are responsibilities clearly defined and delegated?
Work Plans
°
Can we deliver on time?
13
Service Corps Feedback
From nonprofits
• More regular communication
• Regular “check-in” meetings
• Continued momentum
From Service Corps members
• Establish clear team expectations and communications
plan up front
• Establish clear time commitments required of the project
up front
14
Tools and Resources
• First meeting agenda
• Scope setting guidelines
• Communications plan
• Milestones worksheet
• Work plans
15
Next Steps
• Review project scope and make necessary adjustments
• Establish a team communications plan
• Set a date for first meeting with nonprofit
• Complete Memo of Understanding (MOU)
16
Questions?
17