Swimming lesson terms and conditions Your Personal Swim Coach
These pages details important notes which relate to the swimming lessons offered at several
locations by swimming school Your Personal Swim Coach. Please read these carefully before starting
your course.
1. Organizing corporation
- Swimming School ‘Your Personal Swim Coach’ is registered in the commercial registry of
Chamber of Commerce in the Hague: reference number 56502109.
- Swimming School ‘Your Personal Swim Coach’ has a tax identification number: NL
1753637171B01.
2. Risk and Health
- All students are obliged to fill in the registration form regarding their health conditions.
- All relevant historical background needs to be mentioned.
- Attendance in the swimming lessons is on your own risk
- Your Personal Swim Coach needs to be in the possession of at least one phone number in
case of an accident.
- Your Personal Swim Coach has an indemnity insurance at AEGON; 702893109.
3. Reference Swimming education
- Your Personal Swim Coach follows the basic Dutch ABC Swimming Guidelines of the
National Platform Pools in the Netherlands | NRZ
- The swim school does not offer official Dutch ABC diplomas but offers Your Personal
Swim Coach certificates which are based on the same norms and standards.
4. Try-Out Lesson
All new students will start with a noncommittal Try-Out lesson in one of our shallow water
pool locations, unless they are advanced swimmers.
- New members will benefit of this Try-Out fee only once.
- The Try-Out lesson fee needs to be paid ones prior to the booked lesson’s date by bank
transfer.
- Based on the Try-Out lesson the instructor will discuss his/her observations and will
make a proposal for continuation and estimated time needed to achieve the personal
goals of the student.
5. Student Registration
- By signing the Your Personal Swim Coach registration form the student will enrol for
fixed weekly lessons (ones or twice a week).
- The student registration will remain in effect until the student notifies the cancelation in
writing at least one weeks in advance.
- All students will receive personal a log-in codes by email to access their personal online
student account after signing the Your Personal Swim Coach registration document (See
point 6 for further explanation).
- The participation fee shall be due after receipt of the invoice every four weeks and shall
be paid by IDEAL.
6. Student tracking system: Zwemscore
- Webpage: https://personalswimcoach.zwemscore.nl/
- Zwemscore allows you to;
o Follow your progress and feedback after each lesson
o Organize your payments
o Cancel and reschedule lessons
7. Cancel and reschedule lessons
- To cancel of reschedule single lessons without cost, you have to log in at your personal
Zwemscore account and take needed actions. This can be done until 24 hours before the
original lesson starts.
- Cancelling or rescheduling lessons by email, phone or verbally is not possible.
- Cancellation within 24 hours is on your own costs. Your Personal Swim Coach does not
have the possibility to reschedule your lesson in such a short notice while costs for
renting the pool and instructors are made. This is the only way the school is able to offer
highest level of education in small groups.
8. Lesson cancelation by management
The management has the right to alter the time of a class when necessary in case of
unforeseen circumstances (e.g. staff sickness or essential pool maintenances).
9. Payment lesson fee
- The Try-Out lesson fee needs to be paid only ones prior to the booked lesson date by
bank transfer.
- This authority will remain in effect until the student notifies the cancelation in writing at
least four weeks in advance.
- The student will be charged for every scheduled lesson according to the Zwemscore
system. Only lessons which are canceled through the Zwemscore system at least 24
hours in advances won’t be charged (see point 7 for more explanation).
10. Privacy
- All personal information of our students will be treated with respect to privacy and won’t
be shared with third parties unless Your Personal Swim Coach is forced to act otherwise
according to the law.
- Pictures taken during the lessons by instructors are aimed to be used for the website of
Facebook page. In case a student is recognizable on a picture, their approval will be
asked before publishing at all times.
11. Rules of conduct at the swimming facility
- Swimming school Your Personal Swim Coach and its students are guests at each of the
hired locations at all times. We all need to act and behave according to the rules of the
facilities and have to comply with all instructions given by the staff of the hired location.
- All other guests and staff at site should be treated with respect and not be bothered in
any case by our presents. This includes period prior and after the lesson.
- After repeatedly not at hearing to the staff instructions at site or instructions of the
instructors of Your Personal Swim Coach stipulated as above, the immediate termination
of the swimming lessons will follow without any right of a refund.