Response to the Discussion Paper: Improving the employment participation of people with disability in Australia February 2013 A comprehensive strategy is required to improve the employment rate of people with disability NDS applauds the Government’s interest in improving the employment rate of people with disability, but we are not convinced that the introduction of mandatory reporting will confront the range of barriers and drive the required raft of reforms. The causes of the low employment participation rate of people with disability are complex and require a multi-faceted response. This is not the typical labour market problem of seeking to reduce unemployment caused by a mismatch between the demand and supply of skills, because many people with disability have skills that are in demand. Nor is it a problem of ‘discouraged workers’ needing motivation, as people with disability typically want to work. NDS modelling using the ABS survey on Ageing Disability and Carers 2009 (SDAC) shows that, if people with disability were able to achieve their stated work intentions, up to 200,000 extra people could enter the labour force (see Appendix 1). This analysis shows that inflexible work arrangements, narrow job specifications and lack of ongoing support in the workplace are key impediments to gaining employment or seeking to participate in the labour market. Encouraging employers to provide flexible working arrangements for people with disability is an important part of the policy response to the low employment rate of 1 people with disability; but, as the reform framework outlined in the Government’s National Mental Health and Disability Employment Strategy recognises, action is needed on multiple fronts. From NDS’s perspective the measures required fall into four key areas: • reduce work disincentives arising from the interaction of income support (DSP) and wages; • ensure that employment pathways are readily available and easy to navigate; • ensure that disability employment services—open and supported—are effective, accessible and financially viable; and • encourage employers and purchasers to create more job opportunities for people with disability. Appendix 2 describes some of the measures needed. Any comprehensive employment strategy should also recognise that some of the barriers to employment for people with disability lie outside the workplace – in the lack of accessible public transport, for example. The discussion paper calls for comments on specific measures to foster greater employment of people with disability in private sector workplaces. It asks questions about mandatory reporting, targets and quotas (at items 2.1-2.3). Reporting should be encouraged, but not mandatory In NDS’s view, all businesses should develop a disability action plan and collect data on their employment of people with disability as part of managing their plan. Public reporting of such data should be encouraged, but not compulsory. It is important that employers come to see the employment of a diverse workforce which includes people with disability as integral to good employment practices and being an employer of choice. If reporting were mandatory, they would see it as red tape and a compliance burden imposed by government, not as the promotion of good practice. The population of people with disability is diverse. For most of the 16% of people of workforce age who report having a disability, the disability is not a significant barrier to employment. Employers compelled to report their disability employment rates could meet their targets by employing people with mild disability, which would not assist and could further marginalise people with more severe disability. Mandatory reporting alone is unlikely to be effective at driving reform. The Australian Public Service reports its disability employment rate as part of its annual State of the Service report. But disability employment levels in the APS have not lifted as a result. Most employers in Australia are small and medium-sized businesses. Imposing reporting requirements on ASX-listed companies which produce annual reports 2 would miss the bulk of employers with whom most Disability Employment Service providers interact. A positive measure would be to work with corporate leaders to initiate an Australian Employment Covenant (AEC)i for the employment of people with disability. The AEC has secured commitments from the private sector to employ more than 50,000 indigenous Australians. Quotas can have unintended outcomes A number of EU countries apply quotas on companies to employ people with disability. The German model, for example, requires a firm of 20 employees or more to ensure that 5% of the workforce is made up of people who have significant disability. Companies which fail to comply face a fine of up to 260 euros per month.1 The quotas applied in a range of European jurisdictions risk unintended consequences. One unintended consequence is that a person with disability may be employed in a role to fill a quota rather than because they are the right person for the role. Even if they are the right person for the role, other workers may not see it like that, which could reinforce the prejudice which is too often encountered by people with disability. In the case of prescriptive quotas, as in Germany, there is the risk of employers making employment decisions to avoid the imposition of the quota. An employer who is just under the threshold for the imposition of the quota may seek to avoid the quota by not employing additional persons or by using sub-contracting or temporary work arrangements. In such cases, the quota distorts the labour market. Workers should not be required to disclose a disability The consultation paper seeks advice on how disclosure and privacy issues are best addressed (items 2.4-2.6) A study by the National Disability Agency (NDA) in Ireland indicates that the decision to disclose may be influenced by the person’s attitude towards their disability and whether they view it as a barrier to employment.2 If a person feels their disability has no impact on their ability to function in the workplace, they may feel it is not necessary to disclose their disability to employers (Madaus et al, 2002). There is also evidence to suggest that the type of work environment and employer-employee relationships may also impact on disclosure decisions. Employees who have established good relationships with superiors may feel more at ease to disclose 1 See National Disability Authority of Ireland publication: Statutory targets on employment of people with disabilities in the public sector Chapter 2. 2 Ibid, Chapter 3. 3 (Wilton, 2006). The research suggests that the culture of the organisation has a pronounced effect on disclosure by employees. If organisations develop strategies to enhance disability employment, this will affect disclosure decisions positively (Goldberg and Kileen, 2005, Ellison et al, 2003). Ideally, employees should feel free to disclose their disability to their employer; however, this should be a decision for the employee. Disclosure should not be mandatory unless a medical condition of an employee creates potential workplace hazards. The response of government should be to facilitate changes in corporate behaviour to foster greater recognition of the benefits of employing people with disability and the positive role that support in the workplace can provide for those who need it. The question good employers will ask job candidates and employees is not ‘do you have a disability?’ but ‘are there adjustments to the workplace which will enable you to maximise your productivity?’ A mandatory reporting regime will encourage the former question, but not necessarily the latter. The definition of ‘disability’ should be consistent with the ABS SDAC The consultation document (see items 2.7- 2.8) seeks feedback on what is the most suitable definition of ‘disability’ for the purpose of disability employment disclosure arrangements. The definition in SDAC underpins the calculation of Australia’s disability employment rate (including figures quoted in the discussion paper). Using a different definition for reporting by employers would make comparisons between company performance and national and State trends problematic. Adopting a broader definition (such as the DDA definition) would have the effect of ‘inflating’ disability employment performance without the real situation improving. The consultation document (see item 2.9) asks if there is any additional information that could or should be sought from employers. It would be useful for listed companies to report on their diversity strategies for disability employment. For larger employers, this could include the processes by which people with disability are recruited and consider whether the interview processes are tailored to the needs of the candidate. 4 Appendix 1: Why reform is needed The discussion paper seeks feedback on the main barriers faced by people with disability in entering the labour market or securing employment. An analysis of employment restrictions as expressed in SDAC 2009 (does the respondent have a specific employment restriction, what is it, how severe is it?) shows the following: Table 1: Disability, Ageing and Carers, Australia, 2009 Employment restrictions (15-64 years) by Number of Persons Number of Persons (000's) % of stated restrictions as a proportion of stated restrictions (excluding not able to work) Restricted in number of hours 465.8 19.41% Difficulty changing jobs or getting a preferred job 605.5 25.23% Need for time off from work (at least one day per week) 266.7 11.11% Need for employer provided equipment and/or special arrangements 156.7 6.53% Need for support person at work 25.5 1.06% Need for ongoing supervision or assistance 96.9 4.04% Is receiving assistance from a disability job placement program or agency 17.2 0.72% Permanently unable to work 589.6 Ignored Restricted in type of job 765.9 31.91% Total 1489.9 100.00% Number of Persons Employment restrictions (15-64 years) Source: SDAC 2009 CURF and NDS analysis Table 1 shows that almost 1.5 million Australians aged 15 – 64 years, with a disability and living in households, state they have an employment restriction. Each of these respondents then identified their restriction (in many cases including more than one restriction) or stated that they cannot work. Chart 1 compares the frequency of the stated employment restriction relative to the severity of restriction (as distinct from the severity of the disability per se). Table 1 and Chart 1 form an analytical base to evaluate the significant barriers people with disability face in gaining employment. Numerically, the most significant restrictions in Table 1 (excluding being permanently unable to work) relate to the nature of the job type, inflexibility in hours or changing jobs followed by the need for time off work. So, at this level, the impediments relate to inflexibility in employment arrangements for people with disability. Chart 1: Frequency and Severity of Employment Restriction 5 Source: SDAC 2009 Tablebuilder applied by NDS (Numbers of people in ‘000s) If we deepen the analysis to include the severity of the restriction, we find some interesting additional information. If we ignore those profoundly restricted (who cannot gain work usually) and those with a mild restriction, the key restrictions continue to relate to job type and the lack of flexible working arrangements. For those with a severe restriction, the need for ongoing support and assistance in the workplace is quite significant. So we can conclude that the major restrictions, as shown in the ABS data, relate to inflexibility of work arrangements (type of jobs, hours, difficulty in changing a job or getting the right job) and the need for ongoing support as the severity of the disability increases. NDS has undertaken this analysis to estimate the pool of persons with disability who can work with support. A stated employment restriction is taken as a positive work intention unless the person with disability stated they cannot work even with supports. The research indicates that 27% of those with disability not in the labour force (not seeking work at present) want to work (if support is available). This amounts to approximately 200,000 people.3 3 This research is available on the NDS website and has variant of it has been published by Brendan Long from NDS “Applying SDAC 2009 to the OECD Integration Scenario for Disability Employment”, Brendan Long, in Australian Economic Papers Volume 51, Issue 2, pages 274–285, June 2012. 6 Appendix 2: Measures to improve the employment of people with disability. The National Mental Health and Disability Employment Strategy 2009 recognised that improving the employment rate of Australians with disability required action on multiple fronts. From NDS’s perspective the key measures required fall into four areas: • reduce work disincentives arising from the interaction of income support (DSP) and wages; • ensure that employment pathways are readily available and easy to navigate; • ensure that disability employment services—open and supported—are effective, accessible and viable; and • encourage employers and purchasers to create more job opportunities for people with disability. Reducing disincentives and risks for jobseekers The interaction between income support (and associated entitlements) and wages is complex. The potential (and perceived) loss of benefits is a significant disincentive for DSP recipients to seek paid employment and partly accounts for the very small proportion of DSP recipients (around 8.5%) who have any income from paid employment. Even if the financial benefits of work are greater than the financial value of DSP, DSP may be a preferred option for people who worry that employment is insecure. Of particular concern to DSP recipients is the risk of losing the Pensioner Concession Card which entitles them to discounts on pharmaceuticals, transport fares and a range of other benefits. In addition there are the additional costs that some people with disability incur in employment participation. There is a need to move from a ‘welfare or work’ approach, in which welfare benefits and employment are seen as mutually exclusive, to a ‘welfare and work’ approach in which welfare benefits can combine with work income to a greater extent than currently. Measures worth considering include: Extend the Work Bonus to DSP and Carer Payment recipients. Introduced in 2009 as an incentive to encourage Age Pensioners to remain in the workforce, Work Bonus allows half of the first $500 of earned fortnightly income to be excluded from the income test. Reduce the withdrawal rate for DSP and Carer Payment from 50 cents to 40 cents in every dollar earned above the ‘allowable income limit’. 7 Introduce an Employment Bonus (of equal value to the Carer Bonus) for people on DSP who achieve 26 weeks of employment. This would reward voluntary participants in employment programs. Enable DSP recipients in employment to retain their Pensioner Concession Card for an extended period. Introduce a supplementary ‘participation allowance’. Increase the Mobility Allowance—and at the very least, make the higher rate of Mobility Allowance available to all eligible people. Adequate funding of the Disability Employment Services program Disability Employment Services (DES) are a critical link in the welfare-to-work chain, helping people with disability to prepare for, find and maintain employment. While total government funding for the DES program has increased and the program was uncapped in 2010 – a welcome initiative - real funding per service user for DES is declining. The analysis in the chart below uses the Portfolio Budget Statements of DEEWR and Departmental Annual Reports; the Wage Price Index from Budget Paper No.1 in various years has been chosen as the index factor with 2011-12 the base year. Chart 2 shows that the lack of indexation causes a consistent and steady downgrading in real funding. Effectively, the funding allocation for the program has been reduced by 19% in real terms between 2010-11 and 2015-16 and 11% between 2007-08 and 2015-16. $'000 2011/12 dollars 890,000 790,000 Chart 2: Real funding declines: DES, DEN/VRS DES Funding includes 'other employment VRS DEN 690,000 590,000 490,000 390,000 290,000 190,000 2007-8 2008-9 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 8 Non-indexation of the DES program undermines a key plank of the workforce participation agenda in relation to people with disability. The decline in real funding erodes the quality of services and the financial viability of DES providers. Increase Government procurement from ADEs Australian Disability Enterprises (ADEs) provide supported employment opportunities to around 20,000 people with disability. Around three-quarters of supported employees have a severe or profound disability and are generally not suited to employment in the mainstream labour market. The Australian Government funds ADEs to provide on-the-job support to their employees with disability. There is a specific Australian Government procurement exemption4 in place for ADEs, but there is evidence that the exemption (that allows government agencies to engage directly with an ADE and eliminates the need to seek suppliers via an open tender) is rarely used. NDS has worked closely with the NSW Government since mid-2010 to implement the Disability Employment Procurement Program in that State. The Program aims to reduce the high rates of unemployment and underemployment of people with disability by using Public Sector Procurement opportunities. This NSW initiative has its legislative basis in a similar procurement exemption for ADEs. To assist in this process, NDS also offers a contract management service for a small fee. The NDS contract management service assists NSW Government agencies find the appropriate ADE for their specific project. The results to date have been very encouraging and by the end of November 2012, over 33 ADEs had commenced projects valued at over $4.5m (with a further potential of $2m of contract extensions). Over 290 people with disability have already been engaged on the project, in either a part-time or full-time capacity. More than 65 projects are underway throughout NSW involving many NSW Government agencies. NDS strongly encourages the Australian Government to implement a national procurement program for ADEs similar to the successful NSW program. Uncap the supported employment program The cap on the number of funded places in ADEs is a significant employment barrier, which prevents ADEs responding to the demand for jobs among people with significant disability. The uncapping of DES places in March 2010 was an important reform, which the Government should extend to ADEs. It is inequitable and inconsistent with the Government’s commitment to increase the workforce participation of DSP recipients that people who seek to work in an ADE do not have 4 Commonwealth Procurement Guidelines 2008, Exemption 16. 9 the same entitlement to an employment service as people who seek to work in open employment. Ease the barrier between supported and open employment The current rules for employees of ADEs seeking to obtain a position in the open labour market are too restrictive. They force a supported employee who is seeking DES assistance to resign from their job in the ADE. Forcing a person to resign from their current job before they seek a new job is intrinsically unfair and poses too much risk for the supported employee. NDS recommends that supported employees be able to access a DES while retaining their supported employment for a period of at least two years. Once a supported employee is anchored in a job in the open labour market, the funded ADE position need no longer be held for them. Encouraging and enhancing access to VET for people with disability The Vocational Education and Training system is a key pathway to employment, yet the representation of people with disability in this system is very low. A low level of education generally among people with disability is one of the factors contributing to their low rate of labour market participation. Evidence suggests that for people with a disability who are not working, completing a VET qualification can significantly increase the likelihood of subsequent employment – and more so for people with disability than without5. Initiatives to increase the linkages between DES and the VET system are needed. Transition to Work programs should be available to school-leavers with disability in all parts of Australia, closely connected to open and supported disability employment services. February 2013 Contact: Dr Ken Baker Chief Executive Ph 02 6283 3200 Mbl 0409 606 240 [email protected] See “The role of Vocational Education and Training in the labour market outcomes of people with disabilities”, Polidano and Mavromaras, NCVER, 2010. 5 10 About National Disability Services National Disability Services is the peak industry body for non-government disability services. Its purpose is to promote and advance services for people with disability. Its Australia-wide membership includes around 800 non-government organisations, which support people with all forms of disability. Its members collectively provide the full range of disability services— from accommodation support, respite and therapy to community access and employment. NDS provides information and networking opportunities to its members and policy advice to State, Territory and Federal governments. i http://www.fiftythousandjobs.org.au/AEC_JMS/ 11
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