Job Description
Job Title:
Project Officer, Personalised Travel Planning (PTP),
Taunton
Reference:
SUS2037
Salary:
Grade F: £21,534 to £24,103 pro rata per annum
(depending on relevant skills and experience)
Fixed Term:
January 2017 to October 2018
Hours:
30 hours per week averaged over duration of project. The
post holder will be expected to work full time (37.5 hours
per week) between January and August 2017 and January
to August 2018 with part time hours for the remaining
periods
Base
The project field office will be based in Taunton
Purpose of the Job:
To manage the setup and delivery of a PTP project in the Killams area of
Taunton, including co-ordination of a local team to undertake the PTP
fieldwork over two periods of intensive activity (summer 2017 and summer
2018). The post holder will also set up and run activities and events to raise
the profile of walking, cycling and public transport and encourage behaviour
change, linking with other sustainable travel projects in the area.
Project Background:
Sustrans’ PTP approach involves offering local residents free tailored
information and support over the doorstep, enabling them to walk, cycle and
use public transport more often. PTP is a proven technique that delivers
measurable and sustained reductions in car use, increasing levels of physical
activity, reducing traffic congestion and helping to tackle climate change. It
does this by addressing the subjective barriers to greater use of sustainable
travel, for example by raising awareness of alternative travel options and
responding to misperceptions of journey time and length.
This project is funded through Section 106 developer contributions and will
deliver PTP to 10,000 existing households in the south half of the Taunton
conurbation – 5,000 households in 2017 and 5,000 in 2018.
Place in the Organisation:
The post holder will report to the Delivery Coordinator, England South.
Key Relationships:
Internal:
Delivery Coordinator, South
Head of Delivery, South
PTP Field Staff
Active Travel Officer, Taunton
PTP Specialists
Delivery Team
Research and Monitoring Unit (RMU)
Partnerships Team
Design and Engineering Team
Network Development Team
Other support staff and offices across Sustrans
External:
Somerset County Council staff
Summerfield Developments
Local community groups and representatives
Other project partners (public transport operators, cycling and
walking organisations/retailers)
Other key individuals supporting or important to the successful
delivery of Sustrans’ aims and our funded work
Key Responsibilities (not in ranking order):
1.
To engage closely with pre-selected communities with the aim of
understanding their transport needs and how to bring about behaviour
change.
2.
To form key relationships with community groups and leaders.
3.
To run events and activities, linking with the Sustrans Active Travel
project in Taunton, raising the profile of walking, cycling and public
transport options within pre-selected communities.
4.
To organise and run project progress meetings with the project steering
group.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
To co-ordinate the production of project communications and resources
and assist with the development of the project marketing package,
including information on public transport, walking and cycling.
To assist in the recruitment and training of a team of part-time staff
employed to undertake local fieldwork operations, including door-todoor canvassing, packing and delivery of information packs and data
entry.
To procure, set up, run and close a temporary field office.
To manage the fieldwork team on a day-to-day basis and provide
ongoing support and training, including the shadowing of staff.
To schedule staff shifts to ensure the necessary resources are deployed.
To set targets and agree these with the Delivery Co-ordinator and ensure
that project standards and targets are met on a daily basis.
To supervise the performance of all fieldwork tasks.
To control stocks of all travel information materials and equipment, and
re-order where necessary.
To prepare briefings and network with relevant partners.
To report progress on tasks and towards targets, and raise any
operational issues requiring attention.
To communicate with the project steering group, the local community
and other partners as required.
Communication and marketing
16. To support and comply with the charity’s guidance on branding, tone of
voice and key messages, positively contributing towards raising Sustrans’
profile.
Training and personal development
17. To attend essential Sustrans training as required by the Charity.
18. To ensure own personal development by working to objectives set as
part of the Charity’s appraisal process.
Health & Safety, Safeguarding and Equality, Diversity and Inclusion:
19. To support and comply with the organisation’s policy for the
management of Health and Safety.
20. To support and comply with the organisation’s policies for the
management of safeguarding.
21. To support and comply with the organisation’s policy and procedures
relating to Equality, Diversity and Inclusion and apply principles of best
practice in your own role.
Other
22.
Any other duties consistent with the nature and grade of the role as
agreed with the line manager.
Working Conditions:
The postholder will be based in Taunton (location to be confirmed). There will
be some requirement to work evenings and weekends, especially during the
two periods of PTP fieldwork. Overnight stays away from home may be
necessary when participating in organisational work away from the designated
base. The post-holder must be prepared to cycle, walk or use public transport
for the majority of work journeys.
Special Note:
This job description does not form part of the contract of employment, but
indicates how that contract should be performed. The job description may be
subject to amendment in the light of experience and in consultation with the
postholder.
Compiled by:
Date:
Head of Delivery, South
December 2016
Project Officer, Personalised Travel Planning (PTP), Taunton (SUS2037)
Person Specification
Criteria
Qualifications,
education and
training
Experience
Essential
- Good standard of education
-
-
Skills and
abilities
-
-
-
Project management experience, including resource
planning and client liaison
Experience of forming productive working
relationships with a wide range of organisations and
individuals
Previous experience in leading a team of people
Experience of planning and organising the work of
others
Ability to engage with local community groups
Confident with organising activities and events with
minimal support
An effective people-manager capable of organising
and motivating an efficient team working on a
variety of tasks
Proven ability of working effectively in a high
pressured environment with multiple, changing
priorities
Highly organised and efficient, able to function on
own initiative with limited supervision
Practical approach to problem solving
Strong communication skills, including ability to talk
to members of the public and project funders
Good report writing skills
Knowledge
-
Excellent IT skills, proficient in MS Word/Excel, email
and internet use
Other
-
Can-do attitude
Willingness to ‘muck in’, for example assisting with
fieldwork operations and other activities/events
when required.
Ability to co-ordinate staff recruitment and
willingness to undertake staff training.
An understanding of local transport issues in
Taunton
-
Criteria
Qualifications
Commitment to the promotion of sustainable
transport
Commitment to Sustrans’ vision
Desirable
- Educated to degree level or equivalent
Experience
-
Experience of database management
Knowledge
-
Knowledge of behaviour change – theory and
practice
-
Good understanding and knowledge of sustainable
transport policy, nationally and regionally