Implications of net-centricity for C2: hierarchy, autonomy, common resources Russ Abbott, The Aerospace Corporation Roberta Ewart, USAF/SMC 1 © 2006 The Aerospace Corporation Contents • Command and control is • How command intent is communicated and ensured? • 2 Centralized command — decentralized execution? • How responsibility and authority are assigned? • How organizations communicate and operate? • Platforms enable … more platforms. • Innovative organizations. What is command and control? “The exercise of authority and direction by a properly designated commander [emphasis added] over assigned and attached forces in the accomplishment of the mission. “Command and control functions are performed through an arrangement of personnel, equipment, communications, facilities, and procedures employed by a commander in planning, directing, coordinating, and controlling forces and operations in the accomplishment of the mission.” Department of Defense, Dictionary of Military and Associated Terms Enables hierarchical structure and control 3 Commandercentric Assures accountability What’s wrong with this picture? Command and Control Downward pointing arrows: commands. Upward pointing arrows: status reports. Can be implemented with point-to-point communication links. No horizontal communication. No dashed lines. (Is that good?) It’s not accurate as a communication or operational structure. 4 It may represent how authority is delegated, and it may represent how responsibility is assigned, but it doesn’t represent how communication occurs or how organizations really work. What is Command and Control? The future of command and control is not Command and Control. In fact, the term Command and Control has become a significant impediment to progress. Efforts have been made to (re)define this term in ways that would make it more relevant to 21st century organizations and endeavors. Efforts to date, however, have not been able to overcome the deeply ingrained belief that the term Command and Control is synonymous with a specific approach, namely the way traditional military organizations are organized and operate. The term thus has become unalterably frozen in time. 5 Dave Alberts, Director CCRP. “Agility, Focus, and Convergence: The Future of Command and Control,” The International C2 Journal, DoD/CCRP. April 2007. What is Command and Control? For our purposes we will define command and control as The structures and The focus is on interaction among processes through which participants in the organization. an organization operates. Everything is both an entity and a group. 6 David Sloan Wilson, Evolution for Everyone From point-to-point links to platforms The communication system (even if just a telephone system) is the start of net-centricity Need more than fixed point-topoint communication channels Becomes reified as an additional component—not just a collection of interfaces. But a network/platform does nothing on its own. “Platform” Must distinguish between communication structure and command hierarchy. Enabling communication neither eliminates responsibility nor undermines command intent. 7 As a common resource, how does it fit into the hierarchy? The fundamental question How will the organization use the network/platform? It’s all platforms Movie marketing Voicemail Telemarketing Telephone system Talk show Politics Talk show Television channel Talk show Politics TV show Television channel Television infrastructure … Service Service Service ServiceMashups Service Google Service maps Service Craig’s Service list Interest groups Service ServiceWikipedia Service Email Product Service storeService store Service eBay SOA framework WWW Internet Service Other infrastructure elements Free market economic system Courts: dispute resolution 8 Money and banking system Civil society Layered architectures — not functional decomposition Each layer is a platform that a) is built on the layers below it b) enables higher level layers to be built on top of it c) is vulnerable to disruption. Asymmetric warfare Applications, e.g., email, IM, Wikipedia WWW (HTML) — browsers + servers Presentation Session Transport Network Physical 9 Governance: platforms are not like most businesses Multi-sided platform A means, mechanism, or set of conventions that structure and enable interaction among parties. Platform service provider Platform • • • • Examples Internet – WWW – GIG. A credit card service. A shopping center. A dating service. Whoever owns/runs/controls it, has users at their mercy. • Not a typical business product or service. • Does not combine components from suppliers Owner’s and users’ priorities to make and sell a product for consumers. may not be compatible. • Enables interaction. • Value depends on breadth of use. Governance of common resources • Often called a network effect. 10 becomes a central issue. Wise crowds: more than the sum of their parts Traditional wise crowds • Teams • Juries • Democratic voting Web wise crowd platforms • • • • Wikis Mailing lists Chat rooms Prediction markets Condorcet Jury Theorem (18th century) example • Five people (a small crowd). • Each person has a 75% chance of being right. • Probability that the majority will be right: ~90% (James Surowiecki, The Wisdom of Crowds) (Scott Page, The Difference) Wise crowd criteria • • Emergence. Diverse: different skills and information brought to the table. Decentralized and with independent participants: Participant autonomy. • No one at the top dictates the crowd's answer. • • 11 Each person free to speak his/her own mind and make own decision. Distillation mechanism: to extract the essence of the crowd's wisdom. A wise crowd as assistant and companion 12 Innovative environments • • The Internet The inspiration for net-centricity and the GIG Goal: to bring the creativity of the internet to the DoD Other innovative environments • • • The scientific and technological research process The market economy Biological evolution What do innovative environments have in common? 13 Innovative environments Innovation is always the result of an evolutionary process. • Randomly generate new possibilities. • Select the good ones. (Daniel Dennett, Darwin's Dangerous Idea) How does this apply to organizations? To ensure innovation: Creation and trial • Encourage the prolific generation and trial of new ideas. Reaping the rewards of success • Allow new ideas to flourish or wither based on how well they do. Sounds simple doesn’t it? 14 Innovation in various environments New ideas aren’t the problem. Biological evolution Entrepreneur Bureaucracy 15 Trying them out Initial funding Prospect of failure Capitalism in the small. Nature always experiments. Most are failures, which means death. (But no choice given.) Little needed for an Internet experiment. Perhaps some embarrassment, time, money; not much more. Proposals, competition, forms, etc. Who wants a failure in his/her personnel file? Reaping rewards Approvals Reaping rewards None. Bottom-up resource allocation defines success. Few. Entrepreneur wants rewards. Bottom-up resource allocation. Far too many. Managers have other priorities. Top-down resource allocation. The challenge Was there a message in that bottle? Hierarchy (command intent and responsibility) is not inconsistent with net-centricity (platforms). Governance of common resources (platforms) will be a challenge. Hierarchy (top-down control) can be a significant impediment to wise crowds and innovation. To identify and adopt C2 frameworks that encourage hierarchical organizations to build platforms that enable wise crowds and facilitate innovation. 16
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