Clinical Priority and Best Value A consultation on changes to podiatry services, adult hearing services, supply of medicines, procedures of limited clinical value and community inpatient services. Clinical Priority and Best Value - A public consultation 2 Clinical Priority and Best Value A consultation on changes to podiatry services, adult Contents hearing services, supply of medicines, procedures of limited clinical value and community inpatient services. 1 Foreword ...................................... 2 Who we are ...................................... 3 About this consultation document ...................................... 3 Do you need further help? ...................................... 3 The case for change ...................................... 4 Podiatry Services ...................................... 6 Adult Hearing Services ...................................... 7 Supply of Medicines ...................................... 8 Procedures of Limited Clinical Value .................................... 11 Community Inpatient Services .................................... 13 Consultation Questionnaire .................................... 16 What happens next .................................... 30 Clinical Priority and Best Value - A public consultation Foreword NHS Milton Keynes Clinical Commissioning Group (CCG) is the NHS organisation that plans and commissions local health services. We are keen to make sure that services for local people offer the best care possible, in the most appropriate place, at the right time. It is also our responsibility to prioritise services for those most in need and ensure that we make the best use of every public penny we spend. 9KVJVJKUKPOKPFYGJCXGTGEGPVN[CUUGUUGFCPWODGTQHUGTXKEGUYJGTGYGVJQWIJVYGEQWNFTGƂPG our offer to patients. This consultation document outlines our proposals for changes to: Podiatry services Adult hearing services Supply of medicines Procedures of Limited Clinical Value Community inpatient services There is national clinical guidance for many of these services and we want to make sure that we both meet the most current guidance and offer appropriate and timely services to our patients. Our RTQRQUCNUJCXGDGGPFGXGNQRGFYKVJENKPKEKCPUCPFJCXGDGGPTGƂPGFHQNNQYKPICPWODGTQH pre-consultation discussions with clinicians and some patient /public groups. A formal public consultation is the next step in this discussion. The proposals have been carefully chosen to ensure that the CCG continues to prioritise those services that deliver the greatest health gain for local people. Sometimes commissioning healthcare HQTCYJQNGRQRWNCVKQPOGCPURTQRQUKPICFKHƂEWNVCRRTQCEJKPQTFGTVQOCMGDGUVWUGQHTGUQWTEGU and enable best care to be available. In this consultation, we propose stopping some services being routinely available, and putting in place stricter criteria for accessing other services. We believe that this approach will mean that we can protect the most important services so that they can be available YJGPRGQRNGPGGFVJGOYJKNUVCVVJGUCOGVKOGEQPVKPWKPIVQNKXGYKVJKPQWTƂPCPEKCNOGCPU0QY we want your views on these proposals. The consultation runs for 8 weeks from 1st February until 29th March 2017. Your opinion really counts and we need your feedback on our ideas. You can complete the questions at the end of the document and send the questionnaire back to us by Freepost, or complete it online at: www.miltonkeynesccg.nhs.uk/clinical-priority Thank you for taking part. &T0KEQNC5OKVJ%JCKT0*5/KNVQP-G[PGU%%) Clinical Priority and Best Valu Value - A public consultation 2 Who we are We are NHS Milton Keynes Clinical Commissioning Group (CCG), overseen by NHS England. We are led by local GP doctors. We plan and pay for major NHS healthcare services across Milton Keynes. About this consultation document This document tells you about podiatry, adult hearing services, supply of medicines, procedures of limited clinical value and community inpatient services and the way in which they are managed currently in Milton Keynes. It lays out the reasons and proposals for making changes. It also asks you what you think of those changes. The consultation document is split into five sections one for each service area, with a questionnaire at the end of the document. All feedback is highly valued. However, if you do not wish to complete all the questions you may prefer to answer questions on the sections you are particularly interested in. Thank you for reading this document and for taking the time to think about the information. Your answers and your opinions count. They will be used by NHS Milton Keynes CCG to help make decisions about these services in the area. The consultation will run from 1st February until 29th March 2017. Do you need any further help? We can provide versions of this document in other languages and formats such as Braille and large print on request. Please contact the Engagement and Consultation Team on 0121 611 0259. 3 Clinical Priority and Best Value - A public consultation The Case for Change Milton Keynes is an area with a population that is growing significantly faster than the national average. Milton Keynes CCG is operating within tight financial restraints and the cost of healthcare is increasing. These factors mean that the CCG needs to take a new approach to commissioning healthcare to ensure that the CCG can: • Prioritise resources for those most in need. • Continue to tackle health inequalities and improve health and health outcomes for our local population. • Strengthen primary care and GP capacity to deliver care at scale and provide services close to home. • Fulfil its statutory duty to live within its allocated resources. • Ensure best value for NHS money. We have undertaken a far-reaching assessment of services to come up with the proposals outlined in this consultation document. Our proposals focus on five service areas: • • • • • Podiatry services Adult hearing services Supply of medicines Procedures of Limited Clinical Value Community inpatient services How we have developed our proposals We have spoken to clinicians, patients and members of the public to help develop these proposals. We have also used national best practice and new clinical guidance to review our services and the treatments and procedures we offer. We have used a number of principles throughout this review: • To offer procedures and treatments consistently and fairly to patients. • To ensure that services meet the latest national clinical guidance and are supported by robust clinical evidence. • To stop using treatments that FQPQVJCXGCP[DGPGƂVU for patients, or have a very limited evidence base. • To prioritise treatments which provide the ITGCVGUVDGPGƂVUto patients. • To ensure best value for NHS money. • To ensure services are provided in the right place at the right time and care is offered closer to home. We have been speaking to our patients about our proposals. They have told us that it is important that care is provided closer to home and that patients are given choice where possible and are involved in their care. They also feel that it is really important that patients in exceptional circumstances are given the option to apply for procedures which may not be routinely available. Our patients are concerned about the challenges to the NHS budget and want to ensure that the changes we make do not have broader implications in terms of patient care and put pressure on other parts of the health and care system. Clinical Priority and Best Value - A public consultation 4 6JGƂPCPEKCNRKEVWTG As a CCG we have a 2.4% increase in funding for 2017/18, but our population is growing by 2% and people are living longer and needing more care. Historically Milton Keynes has received less than its fair share of NHS funding. In 2016/17 Milton Keynes’s allocation of funding was 3.9% below its assessed fair share. The cost of healthcare is also increasing and we are experiencing a greater demand for services. These factors combined means that despite our increase in budget, we still have to find £9.7 million of savings in the next financial year. Consequently, whilst our proposals are motivated by getting the best for patients, embedding clinical excellence and improving patient care, ensuring best value for NHS money is also absolutely vital. What our proposals mean for patients The pages of this consultation document outline what each of the proposed changes mean for patients. The changes we are proposing seek to offer the people of Milton Keynes a fair and clinically appropriate range of services delivered in the right place at the right time, and not to deprive patients of services they need. Where new clinical criteria are applied and an individual patient does not meet the clinical criteria set out in the new proposals, a facility will still exist for the patient’s clinician to apply to the CCG for the procedure through an Individual Funding Request (IFR). As part of this process they will be asked to demonstrate why their circumstances are exceptional. Your views are important It is important that we get the views of our local population on these proposals in order to understand the impact that the proposals may have and in order to tailor our approach to best meet the needs of our population. The consultation document is split into five sections to reflect the five service areas covered by these proposals. At the end of the document are some questions which will help us inform our proposals and the future of services. Your contribution to this is extremely important and is valued. 5 Clinical Priority and Best Value - A public consultation Podiatry Services Podiatry involves preventing, diagnosing, treating and rehabilitating abnormal conditions of the feet and lower limbs. Current service Milton Keynes CCG currently commissions a comprehensive podiatry service for its residents, with access for patients with minor podiatric needs, as well as for those with complex conditions meaning that they are at higher risk of developing foot problems. Despite this, historically the number of people requiring amputations, such as diabetics or those with vascular disease has been higher than we would reasonably expect given our population. A review of all podiatry services has become necessary in order to ensure care is clinically appropriate and to prioritise treatments for those most in need. The proposal for podiatry services The CCG wishes to ensure that in future podiatry services are available for those patients that need them most. In order to achieve this, we propose: • Creating access criteria to ensure that priority will be given to those at highest risk of developing complications. • Routine procedures such as corns, callus and nail conditions will no longer be available for those with no underlying medical conditions. • We estimate that the proposed changes will reduce the number of patients accepted for treatment by 1,248. These patients will be signposted to other services where people will be able to access care such as the Age UK Milton Keynes foot service and local private podiatry providers. • Patients under 18 with musculoskeletal conditions will still be eligible for treatment. • Patients who have a high/moderate podiatric need and have medical conditions such as diabetes, rheumatoid arthritis will also still be eligible for treatment. At the same time as amending access criteria, the CCG is proposing not to renew its current ‘Any Qualified Provider’ podiatry contract, and instead to bring together all podiatry services into a single, integrated service for Milton Keynes. This will make the service more efficient and consistent across the area and will ensure that there is sufficient capacity to see and treat more complex patients in a timely manner. The proposed detailed podiatry access criteria are available on the CCG website: www.miltonkeynesccg.nhs.uk/podiatry-services Clinical ical Priorityy and a Best Value - A public consultation consultation 6 Adult Hearing Services *GCTKPINQUUKUEQOOQPKPQNFGTCFWNVU6JGRTGXCNGPEGQHJGCTKPINQUUKUVQKPCFWNVUCIGF [GCTUQTQNFGTCPFOQTGVJCPHQTVJQUGCIGF[GCTUQTQNFGT*GCTKPINQUUGZKUVUYJGPVJGTG KUFKOKPKUJGFUGPUKVKXKV[VQVJGUQWPFUPQTOCNN[JGCTF6JGTGKUPQWPKXGTUCNFGƂPKVKQPHQTJGCTKPINQUU because frequency and intensity thresholds vary depending on the reference criteria used. The World *GCNVJ1TICPKUCVKQPFGƂPGUJGCTKPINQUUKPVQHQWTECVGIQTKGUCUDGNQY •/KNF5NKIJVF$ •/QFGTCVGF$ • Severe 61-80dB • Profound 81dB or more Current service The current service offers treatment for all levels of hearing loss. A review of adult hearing services has become necessary in order to ensure care is clinically appropriate and to prioritise treatment for those YKVJOQTGUKIPKƂECPVJGCTKPINQUU The proposal for adult hearing services 6JG%%)KURTQRQUKPIVQCOGPFVJGETKVGTKCHQTCEEGUUVQ#FWNV*GCTKPI5GTXKEGUCUHQNNQYU •#FWNVUYKVJOKNFJGCTKPINQUU CVFDQTDGNQYYKNNPQVDGCEEGRVGFHQTVTGCVOGPVPQTJCXG JGCTKPICKFGSWKROGPVRTQXKFGFVQVJGOCPFOCKPVCKPGFKPVJGHWVWTG6JKUKUNKMGN[VQCHHGEVQH EWTTGPVRCVKGPVUCTQWPFCPFRCVKGPVU • We will continue to routinely fund the provision of hearing aid equipment where hearing loss KUFKCIPQUGFCUOQFGTCVG FDQTJKIJGT#0&CUCEQPUGSWGPEGVJGRCVKGPVKUUWHHGTKPIC UKIPKƂECPVPGICVKXGKORCEVQPVJGKTFCKN[NKHG •9GYKNNKUUWGQPGJGCTKPICKFTCVJGTVJCPVYQYJGTGQPGCKFKUUWHƂEKGPVVQOGGVVJGPGGFUQHVJG patient. •9GYKNNGPUWTGVJCVCNNRCVKGPVUCTGCUUGUUGFVQOCMGUWTGPQUKIPKƂECPVFKUTWRVKQPVQFCKN[NKHGQEEWTU by not providing hearing aids to those with mild hearing loss. We know that some patients, who have mild/slight hearing loss, will fall outside of the proposed VJTGUJQNFHQT0*5UGTXKEGUKP/KNVQP-G[PGUCPFOC[UVKNNYCPVVQCEEGUUCUGTXKEGQPCRTKXCVGDCUKU We will ensure such patients are signposted to alternative service providers. 7 Clinical Priority and Best Value - A public consultation con onsultation Supply of Medicines 6JG0*5UWRRNKGUOKNNKQPUQHOGFKEKPGUVQRCVKGPVUGXGT[[GCT0CVKQPCNN[VJGTGJCUDGGPCOQXGVQ TGXKGYYJKEJOGFKEKPGUCTGRTGUETKDGFVQRCVKGPVUKPQTFGTVQOCMGDGUVWUGQH0*5TGUQWTEGUCPFKP response to some medicines being widely and cheaply available over the counter. Gluten Free Foods Current service Gluten free foods are currently available upon prescription for patients with coeliac disease. Today the availability of gluten free foods has increased dramatically and they are found in almost all major supermarkets. Under the CCG’s current policy, people with coeliac disease can obtain a wide range QHINWVGPHTGGHQQFUXKCCP0*5RTGUETKRVKQPKPENWFKPIDTGCFTQNNUDTGCFOKZGUETCEMGTURCUVCRK\\C bases, breakfast cereals and oats. A number of CCGs across the country have already either ceased funding gluten free foods or put restrictions on the groups to whom gluten free foods are available. The gluten free food service in Milton Keynes costs £100,000 per annum, serving 300 patients with coeliac disease. The proposal for gluten free foods The CCG proposes to cease to fund the provision of gluten free foods. The only exception to this UJQWNFDGKHVJGTGCTGURGEKƂEEKTEWOUVCPEGUYJGPCRCVKGPVEQWNFDGCVTKUMQHFKGVCT[PGINGEV+PVJGUG circumstances the patient’s GP will be able to apply to the CCG with an Individual Funding Request. Over the counter medicines Current service Over the counter medicines are medicines such as painkillers, cough and cold remedies, antihistamines and some skin products. There is currently no policy in Milton Keynes regarding over the counter medicines and there is considerable variation in their prescription between local practices. Many GPs have started to encourage their patients to seek help from pharmacies and purchase their own simple medicines. The implementation of a policy will reduce variation between practices’ prescribing approaches, providing consistency for patients. It is expected that implementation of this policy could provide savings on prescribing of around £66,000 per annum. The proposal for over the counter medicines 6JGRTQRQUCNKUVJCVVJG%%)UVQRUHWPFKPI CPF)2UUVQRRTGUETKDKPIQXGTVJGEQWPVGTOGFKEKPGU QP0*5RTGUETKRVKQPHQTEQPFKVKQPUVJCVECPDGOCPCIGFVJTQWIJUGNHECTG6JKUYKNNGPEQWTCIG patients with minor ailments and self-limiting conditions to self-care or seek advice from community pharmacists and as a result this will free up much needed GP practice time to see more serious cases that do need their attention. Where a treatment is needed for a long term chronic condition or there are legal restrictions on the amount of medicine that can be purchased over the counter, then the patient’s regular clinician will still be able to prescribe. Clinical Priority and Best Value - A public consultation 8 Repeat Prescribing Current service Repeat prescribing of medication to patients with long term conditions is a necessary part of the way KPYJKEJVJG0*5TWPU*QYGXGTVJGU[UVGOCUKVEWTTGPVN[QRGTCVGUNGCFUVQYCUVGVJTQWIJVJGUWRRN[ QHQXGTQTFGTGFCPFWPWUGFOGFKECVKQP#VCVKOGYJGPVJG0*5KUOQTGƂPCPEKCNN[EJCNNGPIGFVJCP ever before, patients, pharmacies and GPs have an important role to play in reducing the current level of drug wastage. It is estimated that up to £1 million of medicines are wasted each year in Milton Keynes. The proposal for repeat prescribing 6JG%%)KURTQRQUKPICPWODGTQHEJCPIGUVQDTKPICDQWVITGCVGTGHƂEKGPE[CPFNGUUYCUVCIG • Patients or their carers will order their own repeat prescriptions directly from their practice, using a variety of mechanisms offered by the individual practices including online ordering systems that they can access by registering for online services with their practice. • Pharmacies will no longer be able to order repeat prescriptions on behalf of patients. We recognise that this penalises some pharmacies that do operate effective systems and check with patients immediately before re-ordering and therefore only order what is needed. We want to know if an accreditation system should be put in place to enable best practice to continue. • GP practices will be asked to issue repeat prescriptions for a maximum of 56 days to ensure consistency and reduce waste. Practices will also be asked to ensure that they only supply prescriptions for the items the patient requires. The CCG recognises the importance of ensuring that this change in policy does not prevent frail elderly and other vulnerable patients from getting the medicines they need, and will work with local GPs and RJCTOCEKGUVQGPUWTGVJCVKORNGOGPVCVKQPRNCPUCNNQYCFGITGGQHƃGZKDKNKV[VQUCHGIWCTFVJKU 9 Clinical Priority and Best Value - A public consultation Other Prescribing Changes Current service 6JGTGKUCPCVKQPCN&TWIUVQ4GXKGYHQT1RVKOKUGF2TGUETKDKPI &412NKUVQHFTWIUCPFVTGCVOGPVU which proposes that ‘treatments of limited clinical value are not used and medicines no longer required are stopped’. As with over the counter medicines, there is wide variation in prescribing behaviour amongst GP practices with regard to items on this list and reducing this variation would lead to consistency for patients and reduce costs. The list includes vaccines for travel, branded products where generic forms are available, high cost medicines to lower cholesterol and some patches for pain relief. Proposal The CCG proposes implementing restrictions on GP prescribing of items on the DROP list. This means: •2CVKGPVUYKNNPQVDGCDNGVQCEEGUUVTCXGNXCEEKPGUQPVJG0*5CPFYKNNJCXGVQQDVCKPVJGOHTQOC private travel clinic. • Reduced prescribing of vitamins and other nutritional supplements. •0QVPQTOCNN[RTGUETKDKPI6CFCNCƂN'& CFCKN[VTGCVOGPVHQTGTGEVKNGF[UHWPEVKQPCUQRRQUGFVQ QEECUKQPCNWUG • Stopping use of Liothyronine for thyroid disease (an unlicensed and expensive alternative to usual VJGTCR[ #FFKVKQPCNN[UQOGRCVKGPVUOC[ƂPFVJCVVJGOGFKEKPGUVJG[CTGWUGFVQVCMKPIYKNNDGEJCPIGFVQQPG that has the same active ingredient but a different name. In some cases the active ingredient will be EJCPIGFVQQPGVJCVRTQXKFGUVJGUCOGENKPKECNGHHGEVDWVKUNGUUGZRGPUKXGHQTVJG0*56JGUGEJCPIGU will provide savings of around £90,000 per annum. Clinical cal al Priority PPr and Best Value - A public consultation consultati ultation tation 10 Procedures of Limited Clinical Value Procedures of Limited Clinical Value are surgical interventions or procedures where clinical evidence is YGCMQTYJGTGKPUQOGECUGUWPFGTIQKPICRTQEGFWTGECTTKGUUKIPKƂECPVN[ITGCVGTTKUMCPFEQUVVJCP alternative non-surgical treatment options. These procedures include amongst others: cosmetic surgery, UWTIGT[HQTVTKIIGTƂPIGTCPFHQTJGTPKCU Current approach 6JG%%)JCUNQPIJCFCPWODGTQHRQNKEKGUYKVJFGƂPGFENKPKECNETKVGTKCHQT2TQEGFWTGUQH.KOKVGF Clinical Value. The criteria for these procedures varies between areas which means there are differences in the availability of some procedures depending on where you live across Milton Keynes, Luton and Bedfordshire. The CCG is working with neighbouring CCGs to improve equity of access to procedures across the wider area and has been working with clinicians to review each of the policies to ensure they are in line with robust clinical evidence and national guidance. This review has informed the proposals set out below. The proposal for Procedures of Limited Clinical Value Our aim is that patients will continue to receive appropriate health treatment, in the right place and at the right time. As is currently the case, treatments where clinical evidence is shown to be weak YKVJNKVVNGQTPQDGPGƂVYKNNPQVDGTQWVKPGN[HWPFGFQTYKNNDGUWDLGEVVQVKIJVGTTGUVTKEVKQPU(QTUQOG procedures, the CCG is proposing to introduce new clinical criteria where none previously existed and for others the CCG is proposing to amend the current clinical criteria. Where the individual patient does not meet the clinical criteria set out in the policy, the patient’s doctor will be able to apply for the procedure for their patient, demonstrating why the patient’s circumstances are exceptional, through an Individual Funding Request. The CCG proposes that the following procedures will not be routinely funded. Therefore, funding for patients will only be granted in clinically exceptional circumstances via an Individual Funding Request. Procedure &GƂPKVKQP Adenoidectomy An adenoidectomy is an operation to remove the adenoids – small lumps of tissue at the back of the nose, behind the palate. Service for the removal of earwax. Aural Microsuction (in UGEQPFCT[ECTG Bariatric Surgery Cosmetic Surgery Diagnostic Colonoscopy/ Flexible Sigmoidoscopy for +$5 KPUGEQPFCT[ECTG &KCIPQUVKE*[UVGTQUEQR[HQT Menorrhagia Facet Joint Injections 11 Weight loss surgery (Gastric band, Gastric Bypass & Sleeve )CUVTGEVQO[ Surgical procedures to enhance appearance. 'ZCOKPCVKQPQHVJGDQYGNWUKPICƃGZKDNGECOGTCHQTFKCIPQUKUQH Irritable Bowel Syndrome. 'ZCOKPCVKQPQHVJGKPUKFGQHVJGYQODWUKPICƃGZKDNGVGNGUEQRGHQT RCVKGPVUYKVJCJGCX[ƃQYKPIRGTKQF Treatment for back pain by injections. Clinical Priority and Best Value - A public consultation Procedure &GƂPKVKQP Female Sterilisation A permanent method of contraception, involving a minor operation to cut or block a woman’s fallopian tubes. A soft tissue lump that may occur in any joint, but most often occurs on, around, or near joints and tendons in the hands or feet. A gap between two abdominal muscles – not considered a true hernia. Surgical procedure that allows doctors to view the hip joint without OCMKPICNCTIGKPEKUKQP EWVVJTQWIJVJGUMKPCPFQVJGTUQHVVKUUWGU to diagnose and treat a wide range of hip problems. Surgical procedure that allows doctors to view the knee joint without OCMKPICNCTIGKPEKUKQP EWVVJTQWIJVJGUMKPCPFQVJGTUQHVVKUUWGU to diagnose and treat a wide range of knee problems. Surgical procedure that allows doctors to view the shoulder joint YKVJQWVOCMKPICNCTIGKPEKUKQP EWVVJTQWIJVJGUMKPCPFQVJGTUQHV tissues to diagnose and treat a wide range of shoulder problems. 6TGCVOGPVHQTCUNGGRFKUQTFGTEJCTCEVGTK\GFD[RCWUGUKPDTGCVJKPI or periods of shallow breathing during sleep. Treatment for back pain by injections. Ganglions *GTPKC&KXCTKECVKQPQH4GEVK *KR#TVJTQUEQR[ Knee Arthroscopy Shoulder Arthroscopy Sleep Apnoea Therapeutic Injections Toric Intraocular Lens Implants for Astigmatism Implanting of a lens in the eye to treat blurred or distorted vision. The CCG is proposing to introduce or amend access criteria to the following procedures: Procedure &GƂPKVKQP (KPGPGGFNGUKPUGTVGFKPVJGUMKPCVURGEKƂERQKPVUWUGFKPVJG treatment of various physical and mental conditions. Carpal Tunnel Carpal Tunnel Syndrome is a common condition that causes a tingling Decompression UGPUCVKQPPWODPGUUCPFUQOGVKOGURCKPKPVJGJCPFCPFƂPIGTU Dupuytren’s Contracture 6TGCVOGPVHQTCEQPFKVKQPVJCVCHHGEVUVJGJCPFUCPFƂPIGTUCPF QHVGPECWUGUQPGQTOQTGƂPIGTUVQDGPFKPVQVJGRCNOQHVJGJCPF VTKIIGTƂPIGT Gastroscopy for Dyspepsia 2TQEGFWTGYJGTGCVJKPƃGZKDNGVWDGKUWUGFVQNQQMKPUKFGVJGIWNNGV UVQOCEJCPFƂTUVRCTVQHVJGUOCNNKPVGUVKPGVQFKCIPQUKUFKUEQOHQTV in the upper abdomen. *GTPKCEQXGTKPI7ODKNKECN 6TGCVOGPVQHRCKPNGUUNWORPGCTVJGDGNN[DWVVQP WODKNKECNJGTPKCQT +PEKUKQPCN8GPVTCN*GTPKCU DWNIGQHVKUUWGVJTQWIJVJGCDFQOKPCNYCNN XGPVTCNJGTPKC Mild Female Genital Prolapse Treatment for a small portion of the vaginal canal protruding from the opening of the vagina. Acupuncture A description of each of the criteria and an explanation of the proposed changes for each procedure can be found on the CCG website www.miltonkeynesccg.nhs.uk Clinical Priority and Best Value - A public consultation 12 Community Inpatient Services Community inpatient services offer inpatient care for rehabilitation or recuperation for a person after their discharge from hospital following a period of treatment. Once a patient has had a hospital stay it is usually the patient’s preference that they return to their own home. Longer hospital stays can also lead to greater dependence and longer term care needs for RCVKGPVU(QTVJGUGTGCUQPUVJG%%)KUMGGPVQCFQRVVJGRTKPEKRNGQHnJQOGƂTUVoVQUWRRQTVOQTG people in their own homes, providing as much care and treatment at home as possible. Current services 1WT)GVVKPI2GQRNG*QOG2TQITCOOGKUCVVJGJGCTVQHVJG%%)oUYQTMVQUWRRQTVRGQRNGKPVJGKT own homes. The programme aims to discharge more people home, with support, rather than them remaining in hospital. A clinical team of nurses and therapists visits the patient at home offering support such as physiotherapy and occupational therapy, often backed by voluntary sector QTICPKUCVKQPUNKMG#IG7-/KNVQP-G[PGUYJQRTQXKFGC*QURKVCN#HVGTECTGUGTXKEGVQRGQRNGYJQ have been recently discharged from hospital. If a patient is not well enough to return to their home, a community inpatient bed is provided as a place of rehabilitation and recuperation while the patient’s long term care needs are assessed. There are currently two pathways to access community inpatient services in Milton Keynes: 1. Rehabilitation These are inpatient healthcare beds, for people who need a short period of rehabilitation before returning to their homes. Often, these are people who are less mobile at discharge can be helped to ITGCVGTKPFGRGPFGPEGD[KPVGPUKXGVJGTCR[6JG[OC[CNUQTGSWKTGUQOGQXGTPKIJVCUUKUVCPEGCVƂTUV There are currently 31 rehabilitation beds available in Milton Keynes: 19 beds in Windsor Intermediate %CTG7PKV9JCNNG[4QCFPGZVVQ$NGVEJNG[%QOOWPKV[*QURKVCNCPFDGFUCV9CVGTJCNN(GTP)TQXG Bletchley. 2. Recuperation These are inpatient social care beds and are for those who require a period of convalescence or recovery before they are ready to access reablement or rehabilitation services, or ready for their longer term care arrangements. There are currently 10 recuperation beds available in Milton Keynes, all at The Willows, Great Linford, Milton Keynes. Why is change necessary? The CCG is committed to providing as much care as possible to people in their own homes and if an inpatient stay is required for this to be as close to home as possible. We want to expand the steps YGJCXGOCFGVQCEJKGXKPIVJKUVJTQWIJQWT)GVVKPI2GQRNG*QOG2TQITCOOGCPFCRRN[VJGUCOG principles to community inpatient care. 6JGEWTTGPVOQFGNQHTGJCDKNKVCVKQPCPFTGEWRGTCVKQPDGFUKUPQVƃGZKDNGGPQWIJVQCNNQYVKOGN[CPF appropriate access for patients to community beds. The current approach uses access criteria for community beds for those patients who are not ready to be at home, but no longer need to be in hospital. This means that sometimes people stay in hospital longer than they need to. By reducing the length of hospital stays, we will not only be able to care for more people in their own JQOGUYJGTGVJG[VGNNWUVJG[YCPVVQDGDWVCNUQVQTGNGCUGƂPCPEKCNUCXKPIUVJCVYKNNJGNRUWRRQTV the changes we want to make to care. 13 Clinical Priority and Best Value - A public consultation The proposal for community inpatient services The CCG is proposing the following: r%QOOWPKV[KPRCVKGPVUGTXKEGUYKNNDGQHHGTGFVJTQWIJCƃGZKDNGPWTUKPIDGFDCUGCVCTCPIG QHNQECVKQPU DGFUEWTTGPVN[YKVJURGEKCNKUVUGTXKEGUCPFVJGTCRKGUUWEJCURJ[UKQVJGTCR[CPF QEEWRCVKQPCNVJGTCR[DGKPIQHHGTGFVQRGQRNGKPVJGPWTUKPIDGFUD[%GPVTCNCPF0QTVJ9GUV .QPFQP0*5(QWPFCVKQP6TWUV r/QTGRGQRNGYKNNDGECTGFHQTVJTQWIJVJG)GVVKPI2GQRNG*QOG2TQITCOOGCPFVJGURGEKCNKUV UGTXKEGUCPFVJGTCR[UGTXKEGUYKNNDGKPETGCUGFKPRGQRNGoUJQOGUVQTGƃGEVVJGGZRCPUKQPQHVJKU service. r#UVJG)GVVKPI2GQRNG*QOG2TQITCOOGKPETGCUGUKVKUNKMGN[VJCVVJGTGYKNNDGNGUUPGGFHQT community inpatient services so fewer nursing beds will be required. The following examples show how the proposed service might work: Case study 1: Discharge to community inpatient services 'FKVJKUCPFNKXGUQPJGTQYPKP$TQWIJVQP)CVG5JGKUCFOKVVGFVQJQURKVCNHQNNQYKPICHCNN5JG had not been found for several hours, and so is very frail at admission. She had had falls previously, but the cause for these had not been investigated. She has a broken leg, is dehydrated and is a little confused. #HVGTƂXGYGGMUKPJQURKVCNUJGKUEQPUKFGTGFVQPQNQPIGTPGGFCJQURKVCNDGFDWVKUPQV[GVUCHGQT TGCF[VQIQJQOGsUJGUVKNNJCUCECUVQPJGTNGICPFTGOCKPUCNKVVNGEQPHWUGF'FKVJJGTUGNHYCPVUVQ return to her home, but both she and her relatives know that she is not ready yet and that she may need to make some changes to her home. She is transferred to a community bed where she is safely cared for until her plaster cast can be removed and she can start walking. A physiotherapist attends her each day to help her with walking YKVJCHTCOGCPFVQTGICKPUQOGEQPƂFGPEG6JGKPVGTOGFKCVGECTGVGCOXKUKVUJGTVQFKUEWUUJGT needs, and, after three weeks, she is ready to make a home visit with an Occupational Therapist. The main reason for her falls becomes obvious – she has loose carpet. This is addressed by a team member, CPFUQOGTCKNUCTGƂVVGFVQJGNR*GTUNKIJVEQPHWUKQPCNUQOGCPUVJCVUJGUQOGVKOGUHQTIGVUYJGTG UJGKUQTYJQVQECNNYJGPUJGPGGFUJGNR6JGVGCOƂVUUQOGVGEJPKECNGSWKROGPVVQOCMGKVGCUKGT for her relative to be alerted if needed. A social worker visits her to see if she has long term care needs, CPFKVKUCITGGFYKVJ'FKVJVJCVUJGPGGFUJGNRYKVJJGT personal care. Once this is in place, she is discharged home with care support attending twice a day. Clinical Priority and Best Value - A public consultation 14 Case study 2: Discharge home with the Getting People Home Programme ,QJPKUCPFNKXGUKP$NGVEJNG[*GJCUDGGPNKXKPICVJQOGYKVJJKUYKHGDWVJCFTGEGPVN[DGEQOG EJCKTDQWPFFWGVQKPETGCUKPIKNNJGCNVJ*KU)2CTTCPIGUHQTJKOVQDGCFOKVVGFVQJQURKVCNYKVJC chest infection and because he is having problems walking as his knee will not straighten. After ten FC[UKPJQURKVCNJGKUEQPUKFGTGFOGFKECNN[ƂVVQDGFKUEJCTIGF,QJPVGNNUUVCHHVJCVJGYCPVUVQIQ home and be able to get around as soon as he can. #URGEKCNKUVPWTUGYKVJKPVJGJQURKVCNGZRNCKPGFVJG)GVVKPI2GQRNG*QOG2TQITCOOGVQ,QJPCPF EJGEMUVJCVJGKUUCHGVQIQ*GKUFKUEJCTIGFNCVGTVJCVFC[KPCYJGGNEJCKTVCZKRTQXKFGFD[VJG#IG UK Aftercare Team. The Age UK Milton Keynes volunteer helps him in, and makes him a cup of tea, EJGEMUVJCVVJGTGKUHQQFCPFVJCVVJGJQWUGKUYCTO#OGODGTQHVJG0*5EQOOWPKV[VGCOOGGVU him at home within the hour. They discuss what happens next, and what equipment and aids might help him get around his home more easily. Over the next few days, a physiotherapist and reablement assistant came to see him several times a FC[1YKPIVQJKURTQITGUUECTGKUUNQYN[TGFWEGFWPVKND[JKUƂHVJYGGMCVJQOGJGPQNQPIGTPGGFU CP[JGNR*KUYKHGKUCNUQUWRRQTVGFUJQYPJQYVQWUGVJGGSWKROGPVCPFJGNRGFVQWPFGTUVCPFVJG assistance that is available to them. 15 Clinical Priority and Best Value - A public consultation Consultation questionnaire Thank you for reading this document and for taking the time to think about the information. This section of the consultation document is a questionnaire. Please look through these pages and answer the questions for the areas you are interested in or affected by. Your answers and your opinions count. 6JG[YKNNDGWUGFD[0*5/KNVQP-G[PGU%%)VQJGNROCMGFGEKUKQPUCDQWVVJGUGUGTXKEGUKPVJGCTGC Section A is a question on the principles we have used to develop our proposals - we would like everyone to respond to that question. 6JGPGZVƂXGUGEVKQPUQHVJGSWGUVKQPPCKTGEQXGTVJGƂXGUGTXKEGCTGCUYGCTGRTQRQUKPIEJCPIGUVQ We value your feedback on all or any areas of this consultation, or any response you are able to give. Section B covers Podiatry Services Section CEQXGTU#FWNV*GCTKPI5GTXKEGU Section D covers Supply of Medicines Section E covers Procedures of Limited Clinical Value Section F covers Community Inpatient Services Section GKU'SWCNKVKGU/QPKVQTKPIYGYQWNFNKMGGXGT[QPGTGURQPFKPIVJGSWGUVKQPPCKTGVQCPUYGT this section to ensure that our services are designed for the population we serve. The information provided will only be used for the purpose it has been collected for and will not be passed to any third parties. Thank you for you time in completing this questionnaire. You can post the questionnaire free to: Freepost NHS QUESTIONNAIRE RESPONSES. Please ensure you use capital letters as shown in the address, so the Post Office machines can scan the address. Alternatively, you can complete the questionnaire online at: www.miltonkeynesccg.nhs.uk/clinical-priority Clinical Priority and Best Value - A public consultation 16 A. Principles Our proposals are based on a number of principles. To what extent do you agree with these principles? Strongly agree A To offer procedures and treatments consistently and fairly to patients B To ensure that policies meet the latest national clinical guidance and are supported by robust clinical evidence C To stop using treatments that do not have any DGPGƂVUHQTRCVKGPVUQT have very limited clinical evidence base D To prioritise treatments which provide the greatest DGPGƂVUVQRCVKGPVUHQT those in greatest need E To ensure best value for 0*5OQPG[YKVJKPQWT available resources. F To ensure services are provided in the right place at the right time and care is offered closer to home. 17 Clinical Priority and Best Value - A public consultation Agree Neither Disagree Strongly agree disagree nor disagree Prefer not to say B. Podiatry Services Q1. Have you had any experience of podiatry services? ;GU0Q If yes… As a patient As a carer of a patient Other (please specify: ............................................... Q2. To what extent do you agree with the proposal for podiatry services? 5VTQPIN[CITGG Disagree #ITGG Strongly disagree 0GKVJGTCITGGPQTFKUCITGG Q3. What support do you think people with minor podiatric needs require to help them self-care? Q4. Do you think this proposal would improve the care of any particular group of patients within the Milton Keynes community? ;GU 0Q If yes please specify which group and how care will be improved: Q5. Do you think this proposal would have a negative impact on the care of any particular group of patients within the Milton Keynes community? ;GU 0Q If yes please specify which group and the negative impact on care: Q6. Please provide any additional comments on the proposal in the box below: Clinical Priority and Best Value - A public consultation 18 C. Adult Hearing Services Q1. Have you had any experience of adult hearing services? ;GU0Q If yes… As a patient As a carer of a patient Other (please specify: ............................................ Q2. To what extent do you agree with the proposal to issue one hearing aid rather than two YJGTGQPGCKFKUUWHƂEKGPVVQOGGVVJGPGGFUQHVJGRCVKGPV 5VTQPIN[CITGG Disagree #ITGG Strongly disagree 0GKVJGTCITGGPQTFKUCITGG Q3. To what extent do you agree with the proposal to no longer supply hearing aids for those with mild hearing loss? 5VTQPIN[CITGG Disagree #ITGG Strongly disagree 0GKVJGTCITGGPQTFKUCITGG Q4. Do you think this proposal would improve the care of any particular group of patients within the Milton Keynes community? ;GU 0Q If yes please specify which group and how care will be improved: Q5. Do you think this proposal would have a negative impact on the care of any particular group of patients within the Milton Keynes community? ;GU 0Q If yes please specify which group and the negative impact on care: Q6. Please provide any additional comments on the proposal in the box below: 19 Clinical Priority and Best Value - A public consultation D. Supply of Medicines Gluten Free Foods Q1. Have you or your family received any prescriptions of gluten free foods? ;GU0Q If yes… As a patient As a carer of a patient Other (please specify: ............................................... Q2. 5. To what extent do you agree with the proposal of stopping supplying gluten free foods on prescription? 5VTQPIN[CITGG Disagree #ITGG Strongly disagree 0GKVJGTCITGGPQTFKUCITGG Q3. Do you think this proposal would improve the care of any particular group of patients within the Milton Keynes community? ;GU 0Q If yes please specify which group and how care will be improved: Q4. Do you think this proposal would have a negative impact on the care of any particular group of patients within the Milton Keynes community? ;GU 0Q If yes please specify which group and the negative impact on care: Q5. Please provide any additional comments on the proposal in the box below: Clinical Priority and Best Value - A public consultation 20 Over the counter medicines Q6. To what extent do you agree with the proposal for the prescribing of over the counter medicines? 5VTQPIN[CITGG Disagree #ITGG Strongly disagree 0GKVJGTCITGGPQTFKUCITGG Q7. Do you think this proposal would improve the care of any particular group of patients within the Milton Keynes community? ;GU 0Q If yes please specify which group and how care will be improved: Q8. Do you think this proposal would have a negative impact on the care of any particular group of patients within the Milton Keynes community? ;GU 0Q If yes please specify which group and how care will be improved: Q9. The Pharmacy First scheme allows patients who do not pay a prescription charge to obtain a few simple medicines free of charge from pharmacies. Should this scheme remain if the proposals to stop prescribing over the counter medicines goes ahead? ;GU 0Q Please provide any comments: Q10. Please provide any additional comments on the proposal in the box below: 21 Clinical Priority and Best Value - A public consultation Repeat prescribing Q11. Do you regularly order repeat prescriptions? ;GU0Q If yes… As a patient As a carer of a patient Other (please specify: ............................................ Q12. To what extent do you agree with the proposal for only ordering repeat prescriptions via your GP practice not via your pharmacy? 5VTQPIN[CITGG Disagree #ITGG Strongly disagree 0GKVJGTCITGGPQTFKUCITGG Q13. Do you agree with the idea of introducing an accreditation system to allow some pharmacies to order repeat prescriptions on behalf of patients? 5VTQPIN[CITGG Disagree #ITGG Strongly disagree 0GKVJGTCITGGPQTFKUCITGG Q14. Do you think this proposal would improve the care of any particular group of patients within the Milton Keynes community? ;GU 0Q If yes please specify which group and the negative impact on care: Q15. Do you think this proposal would have a negative impact on the care of any particular group of patients within the Milton Keynes community? ;GU 0Q If yes please specify which group and the negative impact on care: Q16. Please provide any additional comments on the proposal in the box below: Clinical Priority and Best Value - A public consultation 22 E. Procedures of Limited Clinical Value Q1. Have you had any experience of the procedures of limited clinical value? ;GU0Q If yes… As a patient As a carer of a patient Other (please specify: ............................................ Cosmetic surgery Q2. Do you think cosmetic treatment/surgery should be routinely available and funded by the NHS with no exceptions? ;GU0Q Please specify why Q3. The CCG is proposing an exception for the policy of cosmetic surgery to be made for patients requiring reconstructive surgery after breast cancer surgery. Are there any other exceptions that should be made for particular groups of patients? ;GU0Q Please specify why 23 Clinical Priority and Best Value - A public consultation $CTKCVTKE QTYGKIJVNQUUUWTIGT[ Q4. Do you think bariatric surgery should be routinely available and funded by the NHS with no exceptions? ;GU0Q Please specify why Q5. Are there any exceptions that should be made for bariatric surgery for particular groups of patients? ;GU0Q Please specify why Other Procedures of Limited Clinical Value Q6. Do you agree with the principle of ensuring consistency of service regardless of geography by aligning the Milton Keynes policies for Procedures of Limited Clinical Value with neighbouring CCGs in Bedfordshire and Luton? 5VTQPIN[CITGG Disagree #ITGG Strongly disagree 0GKVJGTCITGGPQTFKUCITGG Q7. Do you agree with the list of procedures that are proposed not to be routinely funded? ;GU0Q If no, please specify which procedure and what change you suggest: Clinical Priority and Best Value - A public consultation 24 Q8. Do you agree with the list of procedures that are proposed to have access criteria introduced or amended? ;GU0Q If no, please specify which procedure and what change you suggest: Q9. Do you think the proposal would improve the care of any particular group of patients within the Milton Keynes community? ;GU0Q If yes please specify which group and how care will be improved: Q10. Do you think this proposal would have a negative impact on the care of any particular group of patients within the Milton Keynes community? ;GU0Q If yes please specify which group and the negative impact on care: Q11. Please provide any additional comments on the proposal in the box below: 25 Clinical Priority and Best Value - A public consultation F. Community Inpatient Services Q1. Do you agree with the principle of supporting more people in their own homes, providing as much care and treatment at home as possible? ;GU0Q Please specify why Q2. Do you think the proposal for community inpatient services would improve the care of any particular group of patients within the Milton Keynes community? ;GU0Q If yes please specify which group and how care will be improved: Q3. Do you think this proposal would have a negative impact on the care of any particular group of patients within the Milton Keynes community? ;GU0Q If yes please specify which group and the negative impact on care: Q4. Please provide any additional comments on the proposal in the box below: Clinical Priority and Best Value - A public consultation 26 G. Equalities Monitoring 9GTGEQIPKUGCPFCEVKXGN[RTQOQVGVJGDGPGƂVUQHFKXGTUKV[CPFYGCTG committed to treating everyone with dignity and respect regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex (gender) or sexual orientation. To ensure that our services are designed for the population we serve, we would like you to complete the short monitoring section below. The information provided will only be used for the purpose it has been collected for and will not be passed to any third parties. Q1. 9JCVKUVJGƂTUVRCTVQH[QWTRQUVEQFG!GI/- ............................................................................................................................................................ Q2. What is your gender? Male Female Transgender Prefer not to say Q3. Has your gender (sex) changed since birth? ;GU 0Q 2TGHGTPQVVQUC[ Q4. If female, are you currently pregnant or have you given birth within the last 12 months? ;GU0Q 2TGHGTPQVVQUC[ Q5. What is your age? 7PFGT2TGHGTPQVVQUC[ Q6. What is your ethnic group? African Gypsy/ Traveller Somali Arab Indian White British Bangladeshi Irish Prefer not to say Caribbean Pakistani Chinese Polish Q7. What is your religion and belief? 0QTGNKIKQP $CJCoK $WFFJKUV Christian KPENWFKPI%JWTEJQH'PINCPF%CVJQNKE2TQVGUVCPVCPFCNNQVJGT%JTKUVKCPFGPQOKPCVKQPU *KPFW ,CKP ,GYKUJ Muslim Sikh Prefer not to say 27 Clinical Priority and Best Value - A public consultation Q8. Do you look after, or give any help or support to family members, friends, neighbours or others who have any of the following. Please note this is not referring to the person you ECTGKH[QWJCXGURGEKƂGFECTGTQTKH[QWCTGEQORNGVKPIVJKUUWTXG[QPDGJCNHQHUQOGQPG else. 0Q .QPIVGTORJ[UKECNQTOGPVCNKNNJGCNNVJFKUCDKNKV[ I’d prefer not to say Problems related to old age Other, please describe:…………………………………................................................................... Q9. Are your day-to-day activities limited because of a health condition or illness which has lasted, or is expected to last, at least 12 months? 2NGCUGUGNGEVCNNVJCVCRRN[ 8KUKQP UWEJCUFWGVQDNKPFPGUUQTRCTVKCNUKIJV *GCTKPI UWEJCUFWGVQFGCHPGUUQTRCTVKCNJGCTKPI /QDKNKV[ UWEJCUFKHƂEWNV[YCNMKPIUJQTVFKUVCPEGUENKODKPIUVCKTU &GZVGTKV[ UWEJCUNKHVKPICPFECTT[KPIQDLGEVUWUKPICMG[DQCTF #DKNKV[VQEQPEGPVTCVGNGCTPQTWPFGTUVCPF NGCTPKPIFKUCDKNKV[FKHƂEWNV[ Memory Mental ill-health 5VCOKPCQTDTGCVJKPIFKHƂEWNV[QTHCVKIWG Social or behavioural issues (for example, due to neuro diverse conditions such as autism, CVVGPVKQPFGƂEKVFKUQTFGTQT#URGTIGTUoU[PFTQOG 0Q Prefer not to say Q10. What is your sexual orientation? $KUGZWCN*GVGTQUGZWCNUVTCKIJV)C[.GUDKCP2TGHGTPQVVQUC[ Q11. Are you? Single 0GXGTOCTTKGFQTRCTVPGTGF Living in a couple Married / civil partnership Co-habiting 0QVNKXKPIKPCEQWRNG Married (but not living with husband / wife / civil partner 5GRCTCVGF DWVUVKNNOCTTKGFQTKPCEKXKNRCTVPGTUJKR Divorced / dissolved civil partnership Widowed / surviving partner / civil partner Prefer not to say Clinical Priority and Best Value - A public consultation 28 What happens next? Thank you for taking time to respond to the questions in this document. Your answers, along with all your feedback, will be independently analysed and the results and comments will be combined into a report. The findings will be thoroughly examined and discussed by doctors, healthcare professionals and managers. They will produce a recommendation, which will be subject to the approval of Milton Keynes CCG which is responsible for planning and purchasing these services. You can post the questionnaire free to: Freepost NHS QUESTIONNAIRE RESPONSES. Please ensure you use capital letters as shown in the address, so the Post Office machines can scan the address. Alternatively, you can complete the questionnaire online at: www.miltonkeynesccg.nhs.uk/clinical-priority List of public meetings We need to hear your views to inform any future decisions and therefore hope that you will be able to attend one of our consultation events: Tuesday 14 March 2017, 6pm- 8pm at Christian Centre, Strudwick Drive, Oldbrook, Milton Keynes. MK6 2TG Monday 20 March 2017, 1pm-3pm at Christian Centre, Strudwick Drive, Oldbrook, Milton Keynes. MK6 2TG Please register your interest by calling 0121 611 0231 or visiting: www.miltonkeynesccg.nhs.uk/clinical-priority Would you like to talk to someone e about how this consultation has been run? This consultation is being carried out in accordance with the guidelines published by the Cabinet d available at: Office published 17 July 2012, and www.gov.uk/government/publications/consultation-principles-guidance ublications/consultat A ‘due regard’ assessment nt in line with the Equality Equa Act 2010, has been completed, which indicates that the options are unlikely protected by nlikely to have a negative negativ impact on people ople from the groups g this legislation. This means that the assessment assessm covered issues sues such as age, race, race gender, maternity, disability, marital or civil partnership status, status sexual orientation, tation, religion or belief. This Th assessment is available upon request. equest. However, if you about how this consultation has been run, please ou would like to talk to someone som contact: 0121 21 611 0259. 29 Clinical al Priority and Best Value - A public consultation consultatio We can provide versions of this document in other languages and formats such as Braille and large print on request. Please contact the Engagement and Consultation Team on 0121 611 0231 . Somali Waxaan ku siin karnaa bug -yarahaan oo ku qoran luqado iyo habab kale sida farta indhoolaha Braille iyo daabacad far waa -wayn markii aad soo codsato. Fadlan la soo xiriir qaybta Ka -qaybgalka iyo Dhex -gelidda, lambarka telefoonka waa 0121 611 0231. Polish Jeżeli chcieliby Państwo otrzymać kopię niniejszej ulotki w tłumaczeniu na język obcy lub w innym formacie, np. w alfabecie Braille’a lub w powiększonym druku, prosimy skontaktować się telefonicznie z zespołem ds. zaangażowania (Engagement and Consultation) pod numerem telefonu 0121 611 0231. C antonese 如有要求,我們可以將本宣傳手册用其他語言或格式顯示,如盲文或大號字體。 請致 電我們的“參與部門” (Engagement and Consultation Department) 0121 611 0231. Gujarati 4 W f 5 D hS abR X a d2Va^ a2N Y h U c Va^ a= W a2 4 R f ] gZ c= W a2 W ? 6 f W a2 4 R f b\ R N2 c ?Y\aOc WhIa 0121 611 0231 Hindi ह म आ प क ो य ह प र च ा द सू र भ ाष ाए ँ म औ र ेल ए व ं ब ड े अ र ो ज ैस ी क रन े पर ा य क र स क त े है । कृ प य ा क र के इ न ग े म ट औ र इ टॅ ल फ ॉन व ार ा 0121 611 0231 प रे ख ा म न व ेद न 0121 611 0231 0121 611 0231 Clinical Priority and Best Value - A public consultation 30 NHS Milton Keynes Clinical Commissioning Group Sherwood Place Bletchley Milton Keynes MK3 6RT 1 Clinical Priority and Best Value - A public publiic consultation
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