Rachel Kachur, MPH Stephan Adelson, Adelson Consulting Services • Evidence of the Internet as a means of transmission • Programs anxious for direction • Evidence of promising Internet-based efforts • Dear Colleague letter September 13, 2005 • NCSD needs assessment Input from researchers, MDs, CBOs, Health Departments, CDC, NCSD, and the private sector Reviewed by Health Departments & Community Based Organizations Internet Partner Notifcation Internet Outreach Health Communication Nonprescriptive Applicable for both STD and HIV prevention Written for a broad audience Provide best practices from those that have the most experience Create a baseline for the production of local guidelines Tips from the field Tip from the field Aggressive outreach can cause chat room members to leave the chat room or website and go elsewhere Examples from CBOs Tools from existing programs Chapters include: Introduction Background Before you begin Evaluation of IPN Getting started Implementing IPN The Future of IPN The Internet is a powerful tool for communication and, as such, is a valuable tool for facilitating STD/HIV PN. Research has shown the Internet to be a venue for STD transmission11-13 as well as a venue for disease control and health promotion14-16. Tip from the field Amend confidentiality agreements to include e-mail addresses, screen names & other potentially identifying information IPN can be likened to leaving a letter at someone’s door. Those Sending an email carries the new to IPN or who are same risks as leaving a letter on a considering IPN often have doorstep. ..but the public health concerns about confidentiality benefit of notifying someone of and the possibility of breaching their possible exposure and confidentiality. The primary infection outweighs the small concern is that sending an email, possibility that confidentiality will often from an email such as be breached. DCSTD, will unwittingly breach confidentiality. HIV and STD Tip from the Field In addition to documenting IPN efforts some program areas have created additional forms to monitor IPN. See Appendix F for an example. Tip from the field IPN should be conducted from designated department email accounts and profiles, and never from personal email accounts or profiles. For example, on www.bgclive.com (Black Gay need Chat),toafter creating Programs be aware thata profile, it iswebsites necessary to different chose "My different have Account Options" chose options that may and helpthen maintain "Turn Who I Recently or potentially breachVisited Off." Otherwise when an internet confidentiality. partner's profile is viewed, it will document the HD's visit on that particular profile. Chapters: Introduction Background Principles of Outreach Getting started Program implementation Limitations of Internet Outreach Summary Glossary There are several approaches Internet outreach workers can take when attempting to engage a community or encourage individuals into a one-onone chat session. There are two approaches that are currently in practice; an ‘active’ and a ‘passive’ approach. TIP from the field When considering costs, remember that choosing where and when to perform outreach affects the cost effectiveness of the program. It is important to note that, for agencies with limited resources other forms of Internet work such The most significant portion of as partner notification and health the cost involved with Internet communication (as outlined in outreach is related to staff the other sections of these salaries and time. guidelines), might be considered more cost effective over Internet outreach. HIV and STD Tip from the Field Some IM programs have a log feature that can automatically save chats and allow you to print them as needed. You can typically find this feature under; preferences, setting, or options. Tip from the field Most programs that conduct online outreach have, at one time or another, been removed, blocked, or had their profile deleted or their account revoked from a website. Some Internet outreach workers Being too aggressive during may choose to actively contact outreach can threaten trust and online clients they suspect, from rapport-building and willroom often be reading profiles or chat met with negative conversations, arefeedback practicingfrom the onlinebehaviors. community. high-risk Final Draft of Internet Partner Notification and Outreach sections are available now in print and online as a PDF at the NCSD website http://www.ncsddc.org The guidelines will be finalized, including the health communications section, and available by year’s end and available online or possible as a CD-Rom Efforts will be made to provide the means for continued communication and updating of the document thorough a listserv or other electronic means of communication This is the first iteration of many to come. We hope these guidelines will be living documents, that is, documents that are constantly changing and continuously being updated based on research and program experience, so that they remain relevant and useful. You have a say… Starting now! Complete the survey. Partner Notification David Novak Jemima Talbot Bruce Furness Dan Elhman Beau Gratzer Jill Gatwood Health Outreach Eric Roland Frank Strona Stephan Adelson David Novak Contributors Thomas Bertrand Don Clark Stewart Coulter Sam Dooley Kevin Farrell Larry Foster Suzanne Haecker Tracey Hardy Rachel Kachur Todd Logan Mary McFarlane Jorge Montoya Special thanks to the reviewers and the medical editor... Pam Pitts Amy Pulver Jan Scott David Sullivan Drew Thomits Karen Thompson Lyn Trotter Duane Wilmot Dan Wohlfeiler Andrew Woodruff Kim Seechuk
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