Patient Request for Correction to Personal Information If you believe your patient records with our office are inaccurate or incomplete, you (or your legally authorized representative) may ask us to correct the error or omission. Our Privacy Officer or staff member will explain the process. Within 30 working days of receiving your completed request for correction to personal information (see attached form), we will correct or amend any information in your patient record that we have verified to be inaccurate or incomplete, then send a copy of the corrected record to each organization to which the inaccurate or incomplete information was disclosed within the past year. If we decide that no correction is necessary, our Privacy Officer will explain the reasons for this. We will not correct or change an opinion, including a professional or expert opinion. We will note your requested correction and reasons for not making any correction and include it in your record, to indicate a correction was requested but not made. If you disagree and believe that a change should have been made, we will attempt to resolve the matter with you. If we cannot resolve the matter, we will tell you how to request a review by the College of Physicians and Surgeons of BC. If you are still unsatisfied after that review, you may take the matter to the Office of the Information and Privacy Commissioner for BC (OIPC) . To request a correction to your personal information, please complete the attached form. If you need assistance, our Privacy Officer will help you complete the form. Please see warning and disclaimer on page 2 of the whole BC Physician Privacy Toolkit Last updated on June 15th, 2009 1 REQUEST FORM TO CORRECT OR AMEND PERSONAL INFORMATION The information gathered on this form will be used to respond to your request for a correction to your personal information or the personal information of someone you are legally entitled to represent. Whose information do you want to correct? My own personal information Another person’s personal information Please complete the “Patient Information” and “Authorized Representative’s Contact Information” sections below, and attach proof that you can legally act on behalf of that individual. Patient information Mr / Mrs / Ms (please circle) Street address: _______________________ Last name: ________________________ City/town: _________________ Prov. ____ First name: ________________________ Postal code: ________ Fax_____________ Personal health number: _____________ Tel: (home) _________ (bus) ____________ Date of birth (dd/mm/yy): _____________ Email address: _______________________ Please describe, in as much detail as you can, the information you want corrected. Be sure to give the complete patient name that is in the records if it is different from the name given above. If you need more space, please attach a separate sheet of paper. ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ What correction or amendment do you want to make and why? Please attach any documents that support your request. ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Please see warning and disclaimer on page 2 of the whole BC Physician Privacy Toolkit Last updated on June 15th, 2009 2 ______________________________________________________________________ ______________________________________________________________________ __________________________________ ___________________________________ Patient Signature Date (dd/mm/yy) Corrections by authorized representative I am a legally authorized representative of the patient named above and have attached proof of that representation. I hereby request a correction to the patient’s personal records on his or her behalf. Authorized representative’s contact information Mr / Mrs / Ms (please circle) Street address: _______________________ Last name: ________________________ City/town: _________________ Prov. _____ First name: ________________________ Postal code: ________ _________________ Telephone (home): __________________Telephone (business) __________________ Fax: _____________________________ Email address: _______________________ __________________________________ ___________________________________ Authorized Representative's Signature Date (dd/mm/yy) Please see warning and disclaimer on page 2 of the whole BC Physician Privacy Toolkit Last updated on June 15th, 2009 3
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