Workplace Decision Making
Practicum in LPSCS
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Decision Making
• What is a decision?
– The act of making a choice or coming to a solution
• When do we make decisions?
– Personal life
– Relationships
– Driving
– Workplace
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7 Steps in Decision Making
•
•
Recognize a problem
– Define what needs to be decided
– Consider the influencing factors
Gather information and resources
– Information
• Books
• Internet
– Resources
• People
• Employer policy/procedures
– Training
• Training manuals
• On-the-job training
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7 Steps in Decision Making
(continued)
• List the options
– Project confidence
– Project a positive attitude
• Weigh and compare the options
– Analyze each option
– Consider the consequences of each option
– Place the options in priority order
• Make a decision
– Choose the best option
– Choose a combination of options
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7 Steps in Decision Making
(continued)
• Make a plan
– Make the steps of the plan
– Take action
• Evaluate the decision
– Determine the results of your decision
– If the outcome was not what you expected,
determine if you need to repeat any steps
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Remember
• You can always change your mind about a
decision you have made!
• There is probably not just ONE right choice – few
decisions are totally wrong!
• Deciding is a process, not a one-time event!
• All decisions have an element of risk!
• Think of the worst possible outcome. Could you
live with that?
• TRUST your intuition!
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Resources
• Florida Department of Education
http://www.fldoe.org/workforce/ced/ced_work
place.asp
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