Business Administration
Chapter 12
Study Guide
Name______________________________
Period_________Date_________________
The test will include: Vocabulary (matching), True/False, fill in, and
cases/essay questions,
Can you answer the following?
Which word/phrase best describes leaders?
 copy or original?
 inspires trust or relies on control?
 asks how and when or asks what and why?
 administers or innovates?
What is power?
List and define the 4 kinds of power. Which one(s) demonstrate effective leadership?
Which one(s) represent power gained from position and have nothing to do with
leadership?
1.
2.
3.
4.
Business Administration – Chapter 12 Study Guide
What is a trait?
What are the 7 leadership traits that successful leaders have in common, according to
Trait Theory. Explain each.
1.
5.
2.
6.
3.
7.
4.
T or F. In trait theory, the assumption is that great leaders are born, not made.
What are the two classsifications of behaviors in behavior theory? Give two examples of
each.
1.
2.
The Blake/Mouton model uses a __________ to explain leadership styles.
List and explain the five leadership styles according to the Blake/Mouton model.
1.
2.
3.
4.
5.
2
Business Administration – Chapter 12 Study Guide

What are the two behaviors that are measured in the Blake/Mouton model?

Which is considered the best according to the Blake/Mouton model?

Which is considered the worst according to the Blake/Mouton model?

Which has a high concern for people, but a low concern for production?

Which has a low concern for people, but a high concern for production?

Which is (5,5)?
What three theories fall under the Situational Approach?
1.
2.
3.
T or F. Fiedler’s Contingency Theory assumes a leader’s leadership style is fixed.
What scale is used to determine leadership style in Fiedler’s Contingency Theory?

If a leader scores high on the scale, what does this mean?

If a leader scores low on the scale, what does this mean?
T or F. In Fiedler’s Contingency Theory, leaders should be matched with situations.
What theory involves solving problems and removing roadblocks so employees can reach
the goals?
T or F. It is not important to reward goal attainment in the Path-Goal Theory.
List and explain the 4 leadership styles described in Path-Goal Theory.
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Business Administration – Chapter 12 Study Guide
1.
2.
3.
4.

Which leadership style results in employee satisfaction?

Which leadership style results in more commitment from employees?
What type of leader . . .sets challenging goals for employees?
. . .gives clear expections?
. . .is approachable and friendly toward employees?
. . .consults employees for suggestions and input before making decisions?
T or F. In Path-Goal Theory, a leader should use a leadership style that best responds to
the characteristics of the environment and to the characteristics of the people involved.
Vroom and Yetton’s Normative Decision Theory, leaders decide how much
________________________________ should be used when making decisions.
The focus in the Vroom and Yetton model is on __________________ styles.
List and explain the five decision-making styles in the Vroom and Yetton model.
1.
2.
3.
4.
5.
4
Business Administration – Chapter 12 Study Guide
T or F. Using the right degree of employee participation improves the quality of decisions
and the extent to which employees accept and are committed to decisions.
Define strategic leadership:
Define visionary leadership:
What are the two kinds of visionary leadership styles?
1.
2.
Explain what charismatic leadership is.
List, explain, and give an example of the two types of charismatic leaders.
1.
2.
Define transformational leadership:
List and explain the 4 components of transformational leadership.
1.
2.
3.
4.
T or F. Transformational leaders articulate a clear vision.
5
Business Administration – Chapter 12 Study Guide
T or F. Charismatic leaders communicate high performance expectations.
T or F. Transformational leaders get others to accomplish more than they intended and
even more than they though possible.
T or F. Charismatic leaters establish strong relationships with others.
Good Luck on the Test!
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