Food Safety Management with Anti Fraud
Presented by Jim Flynn – 1st July 2013
linkedin.com/company/gael-ltd
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@GaelQuality
Agenda
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Introductions
Current Situation
Problems to be Solved
What Leaders are Saying
A Risk Based Approach
Operational Integration
The Business Case
Summary
Q&A
About Gael Ltd
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Glasgow based solutions Co.
100 Staff
Est. 21 yrs
2500 customers in 70 Countries
Roots in Quality Management
250+ Food, Drink & Packaging
Customers
 BRC Business Services Partner
 Goal – To improve quality and food
safety in the UK food sector through
smart tools and relevant expertise
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Introductions - The Team
 Dr Jo Head – Head Consultancy
 Jim Flynn – Gael Ltd
 FoodQuestTQ
 Dr John Hnatio
 Bruce Becker
 Campden BRI?
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Concept – The QMS/Risk Maturity Journey
 The QMS/Risk Journey
 Paper>QMS>eQMS>SMS>IMS>Risk
 Requires Risk based approach
 Meat Industry 75% Paper QMS –
Still Risk Systems Immature
 Key Reason behind Horsemeat
Incident is Paper Systems open
to Fraud?
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Concept – Management by Exception
 Need to Manage by Exception
 Identify Signals of Failure
 Use to Identify Areas of
Improvement
 Improve by Analysis
 Driven by Exception Data
 One Click Reporting
 Real Time Alerting
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Concept – Drive Standards or Die
 Drive Increasing Standards
 Industry Needs to Improve to
stay Competitive against Global
Pressures
 Anything Else is a Slow Death,
e.g. like Coal Mining, ship
Building, etc.
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Concept – Robust Management Systems
 Robust Due Diligence and
Management solutions are
Critical
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Increase Performance
Build Trust
Drive Improvement
Risk Based Approach
Current Situation - Guidance
 Industry Needs Guidance
 Opportunity to Add Value
 More Competitive
 More Efficient
 Use Compliance to Drive
Standards
 Create More Innovators
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Current Situation – DNA Reporting
 All Very Manual
 Open to Confidentiality / FOI
Issues
 Hard to Enforce
 Lacks Transparency
 Reporting Compliance an Issue
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Current Situation – Wider Food Fraud
 BIG Problem
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Lack of Affordable Tools
Nobody Knows What to Do
Its going to Take YEARS to sort
Industry Does NOT have this
Luxury
Current Situation – Lack of Collaboration
 Competitive Fears drive Poker
Face Culture
 Fear and Distrust of Regulator
 No System for Annonymised
Sharing
 Result in Lack of Sharing
Information
 Consumer Trust Levels Affected
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Current Situation – All Eyes on DNA Testing
 Appeasement Doesn’t Work in
the Long Term
 It’s a Finger in the Dyke
 Criminals Moved on Already
 Root Issues MUST be more
ROBUST Management Systems
 Can’t Afford to Take YEARS to
Solve this
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What Leaders are Saying - FSA
"We need to work better with Industry to
share information and ideas and potential
hazards and problems in the supply chain"
7th March 2013
"We need to understand the systems
businesses have in place and the safety and
quality controls in place, so we can protect
the consumer"
Catherine Brown – Chief Executive - FSA
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What Leaders are Saying – Pat Troop
 Review of FSA Response to Horsemeat
contamination
 FSA Emerging Risks did not see this coming
 Some hesitancy and confusion because not
a food safety issue
 Questions over powers in national incidents
- FSA lead or La lead?
 Need to improve intelligence and wider
scanning
 Wide input of intelligence
 Need to learn from others
 Need shared analysis and forward thinking
 All require collaborative working
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What Leaders are Saying – Dr Jo Head
"There is sensitivity about sharing
data. It's out of peoples comfort zone ...
You don't know how confidential others
will be and what they might use your
data for"
Dr Jo Head – Head Consulting
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What Leaders are Saying – Paul Wiles
“If we are to prevent any more
criminal behaviour happening we
need to share data."
Paul Wiles
former Home Office Chief Scientific Adviser
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What Leaders are Saying – BMPA
 Collaboration, risk based approach,
proportionate legislation
 FSA Audit requires reform
 Meat Inspection - risk based and
proportionate
 BQAP requires integrity and
robustness
Andrew Simpson
BMPA Chairman
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What Leaders are Saying - DEFRA
"Too much of this system (horse
passports) is based on trust on paper,
and there is not enough testing. We
have to get back to more testing of
products."
Owen Paterson
Environment Secretary
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What Leaders are Saying - DEFRA
"We will work with the FSA and food
businesses to learn lessons and to
make any changes that are needed
to restore and maintain consumer
confidence in the food chain."
“A Spokeswoman”
DEFRA
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What Leaders are Saying – Which?
 We need a proactive and
coordinated food fraud surveillance
 improved sharing of information
 intelligence led surveillance
Sue Davies
Which?
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What Leaders are Saying – Prof. Elliot
 Quality and Safety the focus
 Shared Challenge:
 “Prove to the public that they
can Trust the Systems ‘that put
food on their plates.’”
Prof. Chris Elliot
FSA Britain Supply Chain Review
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What We Need – Management Systems
 Standards Based Robust Food
Safety Management Systems
in the Supply Chain
 Ease of Information
Dissemination / Management
 Ease of Crises Management
 Automated Processes
 Real Time Analysis
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What We Need – Risk Monitoring
 Risk Based Approach
 Easy to Understand
 Bowtie Methodology
 Real Time
 Communicates Up and Down
the Supply Chain
 Maintains and Preserves
Confidentiality
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What We Need – Intelligent Action
 Intelligence Gathering from
 The Industry as well as
 The Wider Supply Chain
 Intelligence is NOT Enough
 Need to know What to Do with
intelligence as well
 Need to be Sure people ACT on
Intelligence
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What We Need – CAPA Planning
 Corrective / Preventive Action
Planning
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Policies and Procedures
Develop Appropriate Models
Embed in Industry
Lead the Along the Virtuous
Path rather than give them a
Map
How We Can Help – Learning From Others
 We Have Already Done it:
 Aviation – STEADES
 Rail SMIS
 Blood Banks – AABB
 Annonymised Reporting
 Integrating Operational Safety
with Policy Setting
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How We Can Help – Standards Management & Communication
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Easily Manage Compliance
Turn Compliance into Excellence
Drive Quality and Innovation
Ensure Truly Robust Management
Systems for Building and Maintain
Trust
 Increase Competitive Advantage
through Cost Reductions
 Drive a Continuous Improvement
Culture
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How We Can Help – Risk Based Horizon Scanning
 Real & Credible Info Sources in
Real Time
 Pre-Validated Food Fraud
Analysis
 Separates Noise from Signal
 Ensures Business Know WHAT to
do as well as HOW to do it
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How We Can Help – Facilitating Collaboration
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Share What you Want / Need to
Collaborate On Risks
Preserve Confidentiality
Manage Risk Proactively,
Proportionately and Successfully
Examples – Bow Tie Risk
Real time Risk Management showing the
current Rating against Food Fraud
benchmarks
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Examples – Bow Tie Risk
Example Food Fraud BowTie Showing Threats, Controls and Consequences
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Examples – Bow Tie Risk
Example Real Time Food Fraud Risk Register Showing Current Ratings and Status
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Examples – Bow Tie Risk
Example Real Time Risk Dashboard Showing Actions Required
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The Opportunity
 Don’t have time to learn to fish so
‘give them fish’
 Gael Risk as tool for confidential
supply chain collaboration
 Incorporate Risk Management best
practice for:
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Food Fraud
RMRA
HACCP
Other
The Opportunity
 Drive Closer Industry Relationships
 Develop Deeper Industry Trust
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The Business Case
 Lead Industry Now, Not Next Year or
in 5 Years!
 Engage and Collaborate to Improve
 Positive Action removes Doubt
 Wider and Deeper than DNA Testing
and Traceability
 Effect Positive Cultural Change in the
Industry
 Solidify Leadership Position
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Summary
 The Technology and Expertise Exists
 We Have Done this in Other Sectors
 Add in Horizon Scanning with Actionable
Intelligence
 A New Risk Model is Required That
Facilitates
 Sharing
 Collaboration
 Improvement
 Provide Supply Chain Transparency,
Intelligence and Sharing
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Thank You
Thank you for viewing this presentation
For more information contact us:
Email: [email protected]
Web: http://www.gaelquality.com
linkedin.com/company/gael-ltd
All rights reserved worldwide. Copyright © 2013 Gael Ltd.
@GaelQuality
 Reference
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