Insight to
Action
Consulting
Programs
Help ensure your firm is positioned for success through in-depth programs
tailored for Registered Investment Advisors. Insight to Action Consulting Programs
offer key insights around practice management, technology, and operations to
help your business thrive and grow.
Working with you step by step to advance your goals
Our approach is different—and it makes all the difference. Other programs start and stop with a one-time event, leaving you
to wonder what to do with the information. Schwab’s Insight to Action Consulting Programs offer a guided, collaborative
process that starts long before you attend your workshop and continues long after you implement new processes and ideas
within your firm.
Insights don’t mean much if you can’t put them into action. That’s why we work with you step by step, as you take what
you’ve gained from the program and put it to work for your firm.
Webcast
(45 minutes)
An introduction to
Schwab’s approach
and the program goals.
Workshop
prework
Interactive
workshop
Planning and
implementation
Exercises that can help
prepare you for the
interactive workshop.
A one-day, hands-on
session that can help you
evaluate your business in
a specific area, identify
opportunities to improve,
and develop ideas you
can put into action.
With ongoing guidance
and one-on-one coaching,
you can align your
priorities and values so
that the next step you
take will make a lasting
difference for your firm.
(2 hours)
(6 hours)
(8 to 12 weeks)
Helping you build lasting value for your firm
Insight to Action Consulting Programs draw on knowledge, best practices, and management strategies gained from more
than 20 years of working with top-performing firms. These multi-week, hands-on engagements are designed to produce
actionable tactics tailored to your business.
Your relationship manager will be your guide throughout the 8- to 12-week program—helping you stay on track toward
completion, coordinating your team of consultants, and working with you as you develop strategies for seizing new
opportunities. With your relationship manager at your side, you have support to address your key business needs.
Each program consists of:
• A custom-designed, Registered Investment Advisor (RIA) firm-specific curriculum developed from Schwab’s experience
with thousands of advisors
• Interactive workshops to help you assess your firm’s current situation and set strategic goals
• Opportunities to exchange experiences and ideas with peers
• Hands-on tools and consultants to guide you
• Practical exercises to help you think through your options
• One-on-one coaching focused on your goals
2017 Insight to Action Consulting Programs
Creating a Referral Culture
Your firm’s best business development assets may be your clients. But generating a steady stream of qualified referrals takes more
than outstanding client service. You have to first build a referral culture within your firm.
• Train your team to recognize, create, and capitalize on referable moments.
• Create the conditions for ongoing success that will help you implement a firm-wide growth initiative.
Leveraging Centers of Influence
Engaging key centers of influence can help you generate a steady stream of referrals. A well-crafted strategy built on showing your
business partners the value you can provide their clients is the key.
• Discover how to build mutually beneficial relationships with CPAs, attorneys, and other trusted sources.
• Differentiate your firm from the crowd.
• Commit to scheduling training for staff and setting deadlines for the standardization of your firm’s practices.
Managing Client Profitability
Growth is likely a top priority for your firm. But as your practice expands and becomes more complex, it can be difficult to maintain
the right level of service for each client.
• Understand the profitability of your client segments using our proprietary modeling tool.
• Help deliver the right experience to your key clients and encourage referrals.
• Commit to a plan that matches your services to your clients’ needs, increasing your productivity.
Mastering Strategic Planning
Helping your firm thrive requires strategic planning. It’s about identifying a vision for the future, creating a written plan to achieve
that vision, and committing to change.
• Define your firm’s purpose, core values, and vision.
• Develop strategies to reach your long-term goals.
• Commit to your plan by setting metrics for success.
Transition on Your Terms
Regardless of your firm’s life stage, transition planning can be worthwhile. It can help you plan for a comfortable retirement or second
act, while laying the foundation for the continued success of your employees and clients.
• Learn about valuation, value drivers, and deal structuring for internal succession.
• Enhance the value of your firm, taking a strategic approach to map out a plan.
• Commit to your plan by determining key milestones, timelines, and responsibilities.
Cybersecurity
With cyber threats growing and becoming an increasing focus for regulators, it is more critical than ever to make sure your clients
and your firm are protected.
• Understand the current cybersecurity and regulatory landscape.
• Uncover gaps and build an action plan using our step-by-step approach and in-depth tools and resources.
• Learn about the Cybersecurity Resource Center and interact with peers about challenges and successes tackling cybersecurity.
Optimizing Your CRM
Creating a CRM-centric work environment requires a new perspective. You need to start thinking of your CRM as a tool to support
growth, drive productivity, and enhance the client experience.
• Improve firm productivity, maintain a high-touch client experience, and support growth.
• Realize the full benefits of CRM that are unique to your firm.
• Build a solid work plan to achieve a CRM-centric work environment.
Transforming the Client Experience
Employing technology to increase back-office efficiency and exceed rising client expectations is critical. Schwab platform capabilities help
you streamline processing, increase flexibility, and simplify interactions.
• Uncover opportunities to improve efficiency and enhance your service experience.
• Prioritize options and build an action plan.
• Put your plan into action and effect lasting change.
2017 Insight To Action Program Workshop Schedule
Leveraging Centers of Influence
Greensboro, NC........................................... September 20
Managing Client Profitability
Boston, MA................................................... September 20
Mastering Strategic Planning
New York City, NY.....................................................May 10
Chicago, IL................................................................ June 7
San Francisco, CA........................................September 26
Cybersecurity
Newport Beach, CA........................................... January 31
Century City, CA................................................. February 1
Dallas, TX........................................................... February 8
Boston, MA...................................................... February 15
Atlanta, GA............................................................. March 1
Cincinnati, OH........................................................ March 8
Tampa, FL.................................................................May 10
Radnor, PA . .............................................................May 17
San Francisco, CA....................................................May 24
Seattle, WA..............................................................May 25
New York City, NY........................................ September 13
Minneapolis, MN.......................................... September 27
Phoenix, AZ......................................................... October 4
Detroit, MI ........................................................ October 18
Schwab Business
Consulting Services
Insight to Action Consulting Programs
combine in-depth knowledge with
collaborative consultation to help you
achieve tangible results. These programs
are just a few elements of the full suite
of resources and support that Schwab
Business Consulting Services provides to
help you address your business issues.
Talk to your relationship manager or email
[email protected] to
learn more.
For informational purposes only. Third-party firms and their employees are not affiliated with or an employee of Schwab. Their mention is
not, and should not be construed as, a recommendation, endorsement, or sponsorship by Schwab. Experiences expressed by advisors may
not be representative of the experience of other advisors and are not a guarantee of future success.
©2016 Charles Schwab & Co., Inc. (“Schwab”). All rights reserved. Member SIPC. Schwab Advisor Services™ serves independent
investment advisors and includes the custody, trading, and support services of Schwab. Independent investment advisors are not owned
by, affiliated with, or supervised by Schwab.
JUT (0316-DBFY) MKT70283-06 (09/16)