NEGOTIATING SKILLS
NEGOTIATING SKILLS: SESSION PLAN
1. The process of negotiation
2. Stages of negotiation
3. Negotiating and bargaining skills
THE PROCESS OF NEGOTIATION
Negotiation is the process of coming to terms and, in so
doing, getting the best deal possible
STAGES OF NEGOTIATION
1.
2.
3.
4.
Initial steps
Opening
Bargaining
Closing
NEGOTIATING AND BARGAINING
SKILLS
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Analytical ability
Empathy
Interactive skills
Communicating skills
Keeping cards close to the chest
Flexible realism