Florida Public Service Commission’s
2007 Storm Preparedness Workshop
AT&T Florida Representatives:
Wayne Tubaugh, Kirk Smith, Jennifer Kay, Esq.
May 23, 2007
© 2006 AT&T Knowledge Ventures. All rights reserved.
AT&T is a registered trademark of AT&T Knowledge Ventures.
Storm Hardening & Preventative Measures
for 2007 Storm Season
The industry has come a long way -
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Storm Hardening & Preventative
Measures for 2007 Storm Season
AT&T Florida is
prepared for storms
© 2006 AT&T Knowledge Ventures. All rights reserved.
AT&T is a registered trademark of AT&T Knowledge Ventures.
Storm Hardening & Preventative
Measures for 2007 Storm Season
What have we learned?
Our Orientation
Preparation is Key
Our Process
Planning / Debriefings
Workshops & Drills
Constant Monitoring
Action Oriented
Early Warning
Mobilizations / Staging of Assets
Field Enabler-Centric
Functional Team Bridges
Turf Team Calls
Regional Calls
Intervention
Discussions with Intensity
(DWIs)
Emergency Operation Center
Command & Control
Team Lead Morning Sit – Rep
Constant Calibration
Executive Participation
Act & Adjust
Attitude is EVERYTHING
Solve the Problem!
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Storm Hardening & Preventative Measures
for 2007 Storm Season
• Collaborative efforts with certain Investor Owned Utilities (IOUs)
•
Emergency restorations
•
Infrastructure hardening
•
Ongoing pole inspections
•
Ongoing vegetation management
• Florida-specific “table top drill” (storm simulation) June 7, 2007
and Generator Tracking System (GTS) training in early June
• New contract with propane provider (24 hour availability)
• Improved ability to secure remote terminals through door straps
and cabinet covers
• Elevated certain platforms for critical network equipment prone to
flooding
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Storm Hardening & Preventative Measures
for 2007 Storm Season
Wrapped Remote Terminal
Raised Platforms
for Remote Terminals
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Storm Hardening & Preventative Measures
for 2007 Storm Season
Benefits of the AT&T/BellSouth merger:
•
Unified network managerial control facilitating efficiency
Local
– Mobility
– Long-distance
–
•
Custom-built emergency communications vehicles with satellite
uplink facilities
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Storm Hardening & Preventative Measures
for 2007 Storm Season
Custom-built emergency communications vehicles
A National Disaster Recovery (NDR) Emergency
Communications Vehicle at the Miami, FL
demonstration site. The van is used to establish
voice and data communications to a recovery site
using a satellite link to the AT&T Network.
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AT&T has a fleet of custom-built emergency communications vehicles with
satellite uplink facilities that can be immediately deployed to establish
command centers and communications capabilities. These are fullyequipped, completely self-sufficient centers. They are equipped with
generators, a satellite dish for constant communications, LAN connectivity
and a PBX phone system, and provide room for more than thirty (30)
technicians.
Storm Hardening & Preventative Measures
for 2007 Storm Season
Since the last hurricane season, AT&T has:
•
Purchased 158 additional portable generators for regional
deployment
•
Added more than 30 portable generators to local inventories for
Florida
•
Installed permanent generators at more than 175 strategic remote
terminal sites in Florida
The increased availability of back-up power will minimize outages.
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Storm Hardening & Preventative Measures
for 2007 Storm Season
Network Element Recovery
Regional Generator Pool Sites
Jacksonville
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Storm Hardening & Preventative Measures
for 2007 Storm Season
Network
Element
Recovery
____________
Portable
Generator
Deployment
Strategy
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Storm Hardening & Preventative Measures
for 2007 Storm Season
Network
Element
Recovery
________
Generator
Deployment
Site
Orlando,
Florida
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Storm Hardening & Preventative Measures
for 2007 Storm Season
Actions that enhance network reliability
•
E911 and Cell Site Strike Teams
•
Severe Weather Central Office Checklist
•
Advanced mapping and tracking technology
•
Generator Tracking System (GTS) used to manage deployment of
portable generators
•
Permanent generators at large remote terminal sites
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Storm Hardening & Preventative Measures
for 2007 Storm Season
AT&T Florida’s Network performed well during the last hurricane
season:
•
Over 97% of its utility poles remained intact following Hurricane
Wilma.
•
AT&T Florida strives to incorporate lessons learned into better
practices and procedures for the future.
•
AT&T Florida believes that the new and/or improved practices and
procedures will minimize damages and outages in future storms.
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Storm Hardening & Preventative Measures
for 2007 Storm Season
AT&T Florida remains committed to providing high quality service to its
customers before and after storms.
AT&T Florida’s long-standing dedication to comprehensive storm
preparation and prompt restoration, coupled with the increased resources
available to AT&T Florida as a result of the merger, place AT&T Florida in
a better position to protect its network from storm damage, repair facilities
and restore service efficiently following severe weather events.
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Storm Hardening & Preventative Measures
for 2007 Storm Season
Our greatest asset is our people
Mission
To provide a safe environment for the people of AT&T and
their families following a disaster. With this support, our
people can concentrate on restoring service to our
customers.
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Storm Hardening & Preventative Measures
for 2007 Storm Season
Our greatest asset is our people
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Thank You!
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