METHODS OF ENTRY AND DEVELOPMENT STRATEGIES OF SME ON FOREIGN MARKET Elena Labutina — Galina Ostapenko _____________________________________________________________ Abstract The paper deals with the methodological issues of SMEs entry and development strategies which allow to promote efficiency of their activity. Basic attention is attended the questions of the algorithms development for entry market and also to the matrix approach and entry strategies efficiency assessment. Keywords: SMEs, entry strategies, development strategies, algorithms development for entry market, matrix approach, assessment of efficiency. JEL Code: M13, M16, M31 ___________________________________________________________________________ Introduction In the age of globalization and increasing international competition profit organizations willing to enter the international market must be prepared for tough business struggle. Small and medium-sized enterprises (further SMEs) are mainly oriented to the region needs they serve. However, many companies are trying to go beyond the region, including Russia, offering their products FSU and beyond. For small businesses it is extremely difficult to enter the developed markets because they do not have the key resources to effectively enter the foreign markets unlike large companies. The questionnaire conducted by RMC in 2011-2012 of Perm regions participants in foreign trade activities showed that the region SME sector enterprises which developed entry strategies encounter a range of problems: urgent search for new foreign markets, information acquisition difficulties, difficulties of working with foreign partners, the lack of collected information about foreign trade within the region. All the problems do not allow building a competent strategy to enter and develop the foreign market and entail working spontaneously. Among a responding companies are LLC "Uralprom-Impex", LLC "Syrial Partners", group of companies "Tentorium", LLC "Company Polymer", LLC "Prom-Oil”, LLC "Forward LB", LLC "Fruit-Logistics". 1 The algorithms development for entry market 1. 1 The process of entry The process of entry consists of several stages. The first stage. The first stage is introspection. The stage consists of analyzing the main company’s characteristics at present and in the future: the company's position vs competitors’ position, customers position, relations with the authorities, the assessment of knowledge and personal experience (knowledge of foreign languages, the specific foreign markets, the availability of business contacts), the assessment budget for the international market. At this stage expert evaluations, industry analysis, SWOT-analysis can be applied. Important factors for SME sector enterprises SWOT-analysis building are the following: marketing, IT, human resources, time and financial resources in internal environment, and state regulation, socio-economic and cultural factors, competition in external environment. The second stage. The second stage is foreign markets research. As noted by G.Ostapenko (G.Ostapenko, A.Muhametshin 2010, p. 127) market research of priority foreign markets is conducted at the second stage. Alternatives are evaluated and selection is conducted based on the analysis of the legal, political environment, assessment of the impact of socio-cultural factors that determine the potential of the market, and consider the level of competition. Segmentation is conducted and attractive segments and positioning are chosen, and then the costs, revenues, risks and cost-effectiveness are evaluated. SME sectors market research is the soft touch as companies do not take the research work seriously, tending to avoid it due to its high cost. But information acquisition is a ground work that should guide the company. Research for the SME sector is conducted by The Chamber of Commerce of the Russian Federation. It offers a range of services to find foreign partners and establish foreign trade companies, it has an information resource "Your Foreign Partner" containing information about a specific country, the business environment and useful business information. In addition to these information sources, authors recommend using the forum of business partnership http://forum.partnerstvo.ru/, http://www.openrussia.ru/, http:/ / www.russarabbc.ru/, http://www.siora.ru/, http://www.benchmarking.com/. The third stage. The third stage is the development of entry strategy. The third stage is development of entry strategy. It involves the company’s product development, pricing and distribution policy, program development and promotion and selection of entry forms. Recommendations and strategic planning experience evaluation of Russian SME sector enterprises on foreign markets ( G.Ostapenko 2011, p.43) showed that the companies have implemented several key entry strategies: unique niche products (for companies that can create a unique product), high-quality products with a flexible product range (for firms that can produce high quality and unique design (the Gloria Jeans), chains integration: the production of semi-finished products, components, assemblies, offering reasonable "price quality" ratio (AVISMA), Russian company’s transformation in to a subsidiary of a foreign company, exports to developing countries (good value for money), service (national networks creation) ( I. Lipsitc 2011, p. 45). The fourth stage. The fourth stage is implementation of tactical action program. The stage implies the direct business organization on the selected international market. The team implements a marketing plan to entry foreign markets, conducts training in business culture and practices of doing business in international markets to qualified consultants. In order to obtain assistance in launching the internationalization process (participation in exhibitions / business events, searching potential foreign partners, cooperation with intermediary organizations), certification and quality verification standards and requirements procedure is carried out. The fifth stage. The fifth stage is analysis of results and adjustment operations. The evaluation of the planned qualitative and quantitative indicators are performed at this stage. These indicators are compared with actual indicators, adjustment changes are made, team searches for common mistakes and develop strategies. 2 Development strategies of small and medium enterprises on foreign market 2.1 Matrix approach to marketing strategy Authors propose a matrix approach as the leading tool for selecting development strategy. Building a profile of marketing strategy should be a gradual cycle obtaining synergies between different segments of the matrix (Fig. 1). (authors model) Fig. 1: Matrix approach to marketing strategy This scheme will determine the strategic development on foreign markets, depending on the position of the business units. Market attractiveness factors evaluation is carried out by expert methods (the criteria are measured on a scale from 0 to 100). According to the matrix approach there are five key strategic options: expansion in international markets, innovation, acquisitions of other business structures, new distribution channels, and market share increase through price discounts and active sales promotion campaigns (Table 1). Tab. 1 : Strategic options The matrix Strategy’s option Title / Axis М1 ( Development and presence )/ Level of capacity development, the dynamics of business development М2 (interaction with business partners and customers)/ Level of capacity development, the ability to integrate М3 (Core competencies) / level of development potential, competitive advantages М4 (Terms of presence in the area of economic management) / Level of capacity development, market hostility М5 (A form of integration development) / ability to integrate, dynamics of business development М6 (Competition rules) / capacity for integration, competitive advantages М7 (Aggressive marketing policy) / ability to integrate, market hostility М8 (Effectiveness of the diversion of resources to the segment) / Dynamics of the Option 1 С11 increase the capacity by increasing the customer base Option 2 С12 Option presence on the selected segment Option 3 С13 rapid capture a strategic area of management Option 4 С14 maximization of the business value С21 “offensive”strateg y (active search and development of innovations) С22 independent capture of the market, the individualizatio n С23 networking, franchising С24 participation in the joint venture, alliances С31 market expansion, maximizing market share (basic products that compete on price) С41 neutral or defensive strategy С32 securing positions С33 development to strengthen the capacity С34 retention of existing positions, survival С42 aggressive marketing, offensive strategy С43 strategy of "blue ocean" or withdrawal from the market С44 aggressive strategies to promising markets С51 vertical cooperation infrastructure С52 lack of incentives for integration marketing С53 Merges С54 involvement in existing value chains С61 asymmetric proposal competencies С62 passive position in relation to stakeholders С63 balanced alliances with strong market participants С64 search skills in related areas С71 passive presence on the selected segment С72 use opportunities С81 accumulation of resources to the segment С82 A minimum amount of resources required С73 development of solid competitive position С83 Hold option segment С74 Search free segments, leaving the market С84 minimize the diversion of resources to the segment of the market in hostility of the market М9 (Innovative component of marketing strategy) / Dynamics development, strategic fit М10 (structured values) / level of capacity development, customization of product М11 (Product range component) / competitive advantages of unique requests М12 (demand elasticity) / Hostility market capacity С91 innovation to bridge the gap С92 у holding positions with minimal resources С93 maintain the selected innovation strategy С94 increase business growth С101 minimal adaptation parameters of the goods С102 offer standardized products С103 maximum consideration of consumers' needs, the new product С104 limited change of the parameters of customer value С111 minimizing costs, dissatisfaction queries С112 creating consumer С113 selection queries that meet the requirements of the enterprise С114 orientation of product range for loyal customers С121 moderate strategy of sales intense expansion С122 aggressive strategy of sales intense expansion С124 finding and maintaining a niche market М13 (Pricing strategy) / Dynamics of development, values М14 (positioning) / level of capacity development, strategic gaps С131 price reduction to the costs or withdrawal from the market С141 maintaining the current position for growth Conformity С132 dumping or aggressive marketing С123 aggressive marketing strategy for retaining market share С133 skimming or market penetration С142 minimal activity in the growth potential С143 product range optimization to overcome the gaps С144 change of vision of presence in this segment М15 (Justification exit strategy) / Competitive advantage, the concentration of competitors М16 (Interaction with stakeholders) / capacity for integration, economic open zones С151 aggressive market share growth С152 work within the supply-demand equilibrium С153 affiliation С154 with oligopolists protection and retention of the given position С161 aggressive capture channels С162 Search partners and representative offices С163 distribution through national participants С134 follow the leader or minimize price С164 Market entry through increased interaction It is useful to develop strategic alternatives. The selection can be based on issues such as orientation distribution policy, the variation range of goods and services, production factors replacement, the acquisition of other organizational and legal structures and joint ventures. It is also necessary to evaluate the success of strategies in foreign markets. The analysis will identify the advantages and disadvantages of each significant factor and will take marketing actions to correct deficiencies. 2.2 The assessment of the strategy’s success There are guidelines for assessing the success of the strategy on the external market- based allocation of the factors of success (Chen L. H. 2011, p.27). Success factors are divided into three levels (high, average, low). There are common environmental factors for the company (for example, the increase in demand, the availability of markets) and specific factors for the success of the internal environment (for example, the company's reputation as well as duration). Tab. 2: Table of assessing the success of the entry strategy MFI indicator value enterprise measure (хi) (on a scale of 1 to 10) scoring (zi) Indicators of success УNi Market N (хi.zi) 1 1. … 2 high average low 3 4 5 3 1 5 2. … high average low Х 1= Х 2= Х 1 .z i 5 3 1 Х 2 .z i high average low Х 6= 5 3 1 Х 6 .z i 4. … high average low Х 7= 5 3 1 Х 7 .z i Outcome measure to assess success entry strategies to foreign markets Σ УNi specific 3. … Gr ou ps fac tor s 6 conventional complex factors It is necessary to calculate an indicator УNi for each factor to determine the success of strategies: УNi = хi . zi (1) where хi is index value of complex factors, the success of the enterprise; zi is the scoring of complex factors of enterprise success. Next it is necessary to summarize the success rates for N-th market for each factor: Σ УNi = УN1+ УN2 + …… УN13 (2) It is necessary to determine the maximum and minimum values of the indicators of success: Σ УNmax = Σ хimax + Σ zimax , Σ УNmin = Σ хimin + Σ zimin . (3) (4) where, Σ УNmax/Nmin - maximum / minimum total index of complex factors of success. Σ хimax/imax - maximum / minimum total index value. Σ zimax/imax - maximum / minimum total figure scoring. This estimate must be compared with borderline grades. Conclusion The article describes the methodological issues of entry strategies and development of Russian SMEs in foreign markets. The main attention is paid to the SME sector business entry stages to the external market, the matrix approach in the development of strategic development, assessing the effectiveness of strategic decision making. Experience analysis of Russian SME sector strategic planning showed that the efficient penetration strategies are unique niche products, the production of high-quality products with a flexible range, incorporation into the chain, becoming a subsidiary of a foreign company, exports to developing countries, service improvement. A matrix approach is offered as the leading tool of choice strategy. Five key strategic options are identified. They are expansion in international markets, innovation, acquisitions of other business structures, new distribution channels, market share increase through price discounts and active sales promotion campaigns. These options should be evaluated according to the criteria of success. You must calculate the success rate for each factor, determine the maximum and minimum values of the indicators, and compare this estimate with borderline grades. References 1. CHEN, L. H. (2011). Innovative Entry Strategy Makes You Go Further. Lap Lambert Academic. ISBN 978-3-8443-0631-6 2. KEILLOR, BR., HAUSER W., GRIFFIN A. The relationship between political risk, national culture and foreign direct investment as a market entry strategy: perspectives from U.S. firms. Innovative Marketing, 2009, vol. 5, iss. 1, p. 48-54. ISSN 1814-2427 3. LIPSITC, I. In anticipation of Chinese expansion. Harvard Business Review, (2011, no 5, p. 44—53. 4. OSTAPENKO, G., MUHAMETSHIN A. SMEs of Perm region entry market program. Kazanskaya nauka, 2010, no 3, p. 122—128. 5. OSTAPENKO, G. (2011). International marketing. Perm: publishing house of Perm state technical university. 6. ROOT, FR. (2008). Entry Strategies For International Markets. Jossey Bass. ISBN 07879-4571-4 Соntact Labutina Elena Igorevna, post-graduated student Faculty of Humanities, Perm, Assistant of professor National Research Polytechnic University Komsomolsky prospect 29, build. A, room No. 213, Perm 614990 Russia [email protected] Ostapenko Galina Fominichna, PhD in Economics, Master in Management Education, Aassociate Professor, Faculty of Humanities, Perm National Research Polytechnic University Komsomolsky prospect 29, build. A, room No. 213, Perm 614990 Russia [email protected] ; [email protected]
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