TOP RULES TO CONSIDER WHEN ORGANIZING YOUR CLIENTS Using rules, you can create views and smart sets to create customized lists of clients you can view on the main Portfolios tab, use in the Portfolio Data Manager or use to build smart sets. Because of the number of portfolio details and combinations, however, getting started with these lists can be overwhelming. This document provides you with five ideas for some common rules we see based on portfolio and group data. We also provide you with suggestions and other ways to enhance the rule by using custom fields, as well as suggestions for practical applications in both Views and Smart Sets. These scenarios are covered in this document: Clients By Advisor – if you are part of a multi-advisor office, use rules like this to create views and smart sets for each advisor so they can quickly access their clients’ data. See the information about building and using this rule starting on page 3. Clients By Investment Policy – if you rebalance portfolios, you may need a variety of information including seeing a list of clients using a specific model or excluding clients you don’t rebalance. See information about building and using this rule starting on page 7 Clients By Billing Scenario – if you have multiple billing scenarios in your office, you may need a quick list of all the clients you bill a specific way or are in a particular cycle. See information about building and using this rule starting on page 10. Online This document assumes you have a background in certain features and functionality in PortfolioCenter. For a better understanding about the contents of this document, we recommend you read: Working with Rules Entering Portfolio Details What are Custom Portfolio Fields and How Can I Use Them? Creating Views in the Portfolio Data Manager Creating Views from the Portfolios List Using Set Builder to Create Smart Sets DocumentID: spt010904 Last Updated: July 9, 2012 CREATING VIEWS AND SMART SETS USING EXISTING RULES The benefit of concentrating on the rules is that you can build a rule once and then use the already created rule to create a view or a smart set. You can build a rule as you create a view or as you create a smart set, and it is saved in your rules builder so you can apply it later. This section shows you how to select an existing rule for both a view and a smart set. VIEWS In the view details, select an existing rule by clicking the browse box to the right of the Rule Name field, similar to the example to the right. Selecting the rule, however, will only determine which accounts are included in the list. For Views, it is advised that you also select Columns to determine what detail data is included on the main portfolios page or in the Portfolio Data Manager. For more information about creating views, see Editing PortfolioCenter Views. SMART SETS Similar to Views, you can quickly add an existing rule to the details of a Smart Set. In the Smart Set details, select an existing rule by clicking the browse box to the right of the Rule field, similar to the example to the right. For more information about creating and editing Smart Sets, see Using Set Builder to Create Smart Sets. Top Rules to Consider when Organizing Your Clients Creating Views and Smart Sets using Existing Rules Page 2 of 12 CLIENTS BY ADVISOR Useful in a multiple advisor office, this rule filters the client list by a specific advisor in the firm. We can then use this rule to create a view for the main portfolios tab, displaying important detail information for the advisor as a quick-hit list of client information, as well as a smart set for quarter-end report packages for that advisor. THE BASIC RULE The rule is quite simple: select the column Advisor Name select the operator = select the value equivalent to the name of the advisor you have set up in your advisors list The rule should look similar to the example on the right. It is a best practice to create as many rules as you have advisors in the office. Online This rule requires the use of the Advisor feature in PortfolioCenter. If you are currently not using the Advisor feature – or are unsure – review Creating, Managing and Using Advisor IDs. VARIATIONS AND COMBINATIONS USING OTHER PORTFOLIO AND CUSTOM FIELDS Using the Advisor Name in conjunction with other fields, you can create specific lists of clients that can help you really focus in on a specific task. You may want to consider creating several advisor-based rules incorporating custom fields. Using Other Standard Portfolio Fields Let’s say that you want a list of all of John’s open accounts. In this case, you will exclude any accounts where the closed box is checked. The rule to the right shows that we clicked the Add button and added the Closed Account = False to the criteria. The result of this rule will be all of John’s Clients with the Closed check box UNCHECKED in the portfolio details. Top Rules to Consider when Organizing Your Clients Clients By Advisor Page 3 of 12 You can add to this rule to include things like John’s open accounts that bill in arrears: Group Criteria Together Using And Advisor Name = John Billing in Advance (under Billing specification) = False Closed Account = False The rule would look similar to the example to the right where the three columns would be in the same Define Criteria box. Using Custom Fields Let’s take an example of a firm that has a custom field to indicate that a client account is billable. We can use this custom field to add to the criteria laid out in the example above to show a list of only John’s open accounts that are billable in arrears: Group Criteria Together Using And Advisor Name = John Billing in Advance (under Billing specification) = False Closed Account = False Billable Client (under Custom Fields) = True The rule would look similar to the example to the right where the four columns would be in the same Define Criteria Box. Top Rules to Consider when Organizing Your Clients Clients By Advisor Page 4 of 12 The Results The final rule should look similar to the example on the right – all the criteria so far have been set for portfolio details, so the Portfolios Criteria should display the criteria settings and the Groups Criteria should be empty. To check for the number of clients meeting the criteria, we click the Display Results button, located under the Groups Criteria area. Below the list, we also see how many accounts meet the criteria for this rule. APPLICATIONS FOR A VIEW There are two ways a view by advisor is helpful: Portfolios Tab: On the main portfolios page, the advisor can filter the list to show only his or her clients and the data that might be relevant or important to them. Each advisor might also have different needs for their respective client lists, so you can create views for each advisor, and include the detail and custom field data they want or need to see to help the access data more quickly. Top Rules to Consider when Organizing Your Clients Clients By Advisor Page 5 of 12 In the Portfolio Data Manager, the advisor can quickly assess missing or incorrectly populated data by sorting and filtering; he or she can also quickly add, remove or update data for only their clients, leaving the rest of the client base alone. APPLICATIONS FOR A SMART SET The most frequently used application for a smart set will be for the advisor to produce reports, billing, rebalancing or other activities for only his or her clients. This smart set can be used in the batch printing, batch process for Presentations, transaction writer, batch interval, update billing and export wizards in PortfolioCenter. Top Rules to Consider when Organizing Your Clients Clients By Advisor Page 6 of 12 CLIENTS BY INVESTMENT POLICY Useful when evaluating rebalancing information, this rule filters for only the clients that have a specific model assigned so you can focus on rebalancing analysis for similar investment profiles and strategies. It can be used for views to help you mine for detail information and ensure complete data, as well as for smart sets so you can run reports or export data for only those clients. THE BASIC RULE At its simplest, you can create a rule based on the model name, as long as you have the models named by investment policy names. For the purposes of this example, let’s assume we have three investment policies: conservative, moderate and aggressive and we want to review the clients using models that adhere to the moderate investment policy: select the column Model Title (under the Model grouping) select the operator Contains enter a word in the model title that could indicate the investment policy. The basic rule should look similar to the example above. It is a best practice to create as many rules as you have investment policies that apply. Online This rule requires the use of the Models feature in PortfolioCenter. If you are currently not using the Models feature – or are unsure – review Creating, Managing and Using Advisor IDs. VARIATIONS AND COMBINATIONS USING OTHER PORTFOLIO AND CUSTOM FIELDS Using Other Standard Portfolio Fields Let’s say that you want a list of all of accounts using the moderate investment policy that have an objective other than retirement. Use the does not contain parameter to show accounts that are using models built on a moderate investment policy, but do not have a retirement objective: Group Criteria Together Using And Model Title (under the model grouping) Contains Moderate Objective does not contain retirement The rule should look similar to the example on the right. Top Rules to Consider when Organizing Your Clients Clients By Investment Policy Page 7 of 12 Using Custom Fields Now let’s build on the previous example – let’s say you want to build a rule showing only accounts with a moderate investment policy that do not have the retirement objective, and that we rebalance regularly using a custom field we developed to keep track of that information: Group Criteria Together Using And Model Title (under the model grouping) Contains Moderate Objective does not contain retirement Rebalance Portfolio (under Custom Fields) = True The rule would look similar to the example to the right where the three columns would be in the same Define Criteria Box. The Results The final rule should look similar to the example on the right – all the criteria so far have been set for portfolio details, so the Portfolios Criteria should display the criteria settings and the Groups Criteria should be empty. To check for the number of clients meeting the criteria, we click the Display Results button, located under the Groups Criteria area. Below the list, we also see how many accounts meet the criteria for this rule. APPLICATIONS FOR A VIEW While there are several applications for a view, probably the most common would be to filter or sort accounts. Add columns like Advisor, Objective, or Account Type to sort the accounts to find data quickly. You can also use views in the Portfolio Data Manager to change models with clients’ investment policies change. Top Rules to Consider when Organizing Your Clients Clients By Investment Policy Page 8 of 12 APPLICATIONS FOR A SMART SET The widest applications for the smart set based on this rule is for rebalancing exports such as the Trading Data Export, the model export or other similar exports. You can also use this set on the Global Portfolio Rebalancing Report to help you identify trades required to bring the accounts back into balance. Top Rules to Consider when Organizing Your Clients Clients By Investment Policy Page 9 of 12 CLIENTS BY BILLING SCENARIO Useful when evaluating billing information, these rules filter for only the clients that have a specific model assigned so you can focus on rebalancing analysis for similar investment profiles and strategies. It can be used for views to help you mine for detail information and ensure complete data, as well as for smart sets so you can run reports or export data for only those clients. THE BASIC RULE Create a rule based on billing specification attributes, as long as are using billing specifications. For the purposes of this example, let’s assume we bill some clients by total portfolio value and some clients by asset class values and we want to review the clients billed by total portfolio value: select the column Billing Method (under the Billing Specification grouping) select the operator = select value Total Portfolio The basic rule should look similar to the example above. It is a best practice to create as many rules as you have investment policies that apply. Online This rule requires the use of the Billing feature in PortfolioCenter. If you are currently not using the Billing feature – or are unsure – review the document Introduction to the PortfolioCenter Billing Module at schwabpt.com/pdflibrary/open.asp?id=010684. VARIATIONS AND COMBINATIONS USING OTHER PORTFOLIO AND CUSTOM FIELDS Using Other Standard Portfolio Fields Let’s say that you want a list of all of accounts using billing by total portfolio that has a discount. Use the Greater Than parameter to show accounts that are assigned to a billing spec for total portfolio and that get a discount: Group Criteria Together Using And Billing Method (under the model grouping) = Total Portfolio Discount Rate > 0.00 The rule should look similar to the example on the right. Top Rules to Consider when Organizing Your Clients Clients By Billing Scenario Page 10 of 12 Using Custom Fields Now let’s build on the previous example – let’s say you want to build a rule showing only accounts billed by total portfolio, that are offered a discount and pay by check (external), a custom field our firm has set up to track that information: Group Criteria Together Using And Billing Method (under the model grouping) = Total Portfolio Discount Rate > 0.00 Payment Type (under custom fields) = External The rule would look similar to the example above where the three columns would be in the same Define Criteria Box. The Results The final rule should look similar to the example on the right – all the criteria so far have been set for portfolio details, so the Portfolios Criteria should display the criteria settings and the Groups Criteria should be empty. To check for the number of clients meeting the criteria, we click the Display Results button, located under the Groups Criteria area. Below the list, we also see how many accounts meet the criteria for this rule. APPLICATIONS FOR A VIEW While there are several applications for a view, probably the most common would be to edit details like the discount amount. For example, if you are no longer offering a discount, you can use the view to set the discount rate to zero for all those accounts very quickly. Top Rules to Consider when Organizing Your Clients Clients By Billing Scenario Page 11 of 12 APPLICATIONS FOR A SMART SET The widest applications for the smart set based on this rule are for printing statements or exporting management fees. You can also use this with the Management Fees Transaction Wizard to create the management fee transactions accounting for the checks. Top Rules to Consider when Organizing Your Clients Clients By Billing Scenario Page 12 of 12 For institutional audiences only. ©2012 Schwab Performance Technologies® (“SPT”). All rights reserved. PortfolioCenter® is a product of Schwab Performance Technologies® (“SPT”). SPT is a subsidiary of The Charles Schwab Corporation separate from its affiliate Charles Schwab & Co., Inc. (“CS&Co”). CS&Co is a registered broker-dealer and member SIPC that provides brokerage services, while SPT licenses software and provides related technology products and services. Individual names, account numbers and contact information listed in this document are fictional and not intended to reflect any existing individuals. Both real and fictional securities are listed in the presentation. Securities and strategies reflected in the presentation are for educational purposes only and are not, nor should they be construed as, recommendations to buy, sell, or continue to hold any investment nor do the accounts listed reflect individual securities accounts or holdings. Any similarity to an existing individual or account is purely coincidental. Screen shots are provided for illustrative purposes only and may be abridged.
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