The ABC theory
Anton Bogaers
April 2008
The Theory
The ABC theory describes
steps needed to achieve an
aim.
The steps
• Aim
• Be positive
• Cee, hear and feel
• Dovetail
• Evaluate
The dovetail joint
Example – organize workshop
As an example let us
consider:
“Cleaning up the workshop”
Example – organize workshop
• The A for Aim:
To enable technicians to
work efficiently
Example – organize workshop
B for Be Positive:
Describe the aim in positive
terms;
+ Efficient, Clean, Organized
-
Dirt, Bad items, Disorganized
Example – organize workshop
C for See, Feel and Hear
Easy to find your tools and
materials, hear compliments
from visitors. Feel proud
and comfortable.
Example – organize workshop
D for D Dovetail – make
agreements on how, when,
where, what, who
First remove garbage, pack
in old boxes, all technicians
Example – organize workshop
Evaluate
• Have you achieved the aim?
Completely, in time?
• Are you satisfied?
• What is needed to sustain the
results?
The end