Press release
AliceBox: an ever greater number of services:
Higher internet speed, 27 new destinations included in the unlimited phone offering,
70 new TV channels, launch of a digital radio package
Paris, 26 February 2009 – True to its wish to provide an ever greater number of services,
Alice has further enhanced its AliceBox offering and now offers its new subscribers:
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Up to 28 Mbps downloading speed in unbundled areas and 22 Mbps in non-unbundled areas;
27 new destinations included in the unlimited calls offering, which is a total of 87 destinations;
70 new channels for the AliceBox TV package, which now features 140 channels;
32 channels broadcast in MPEG-4;
Access to a digital radio package.
Up 28 Mbps in unbundled areas and 22 Mbps in non-unbundled areas
Alice has further increased the available bit rate for new subscribers in unbundled areas, due to the
new AliceBox launched early in February and the improvements introduced to the Alice network. New
subscribers now benefit from up to 28 Mbps downloading speed.
In non-unbundled areas, Alice now offers the maximum speed permitted by the original operator’s
ADSL 2, which is a 22 Mbps downloading speed. This offer has been made available to new
subscribers located in non-unbundled areas.
27 new destinations included in the AliceBox offering
Alice has enhanced its unlimited calls to landlines offering by including calls to 27 new destinations,
thereby increasing the number of destinations included in its AliceBox flat rate package to 87:
Albania
Argentina
Australia
Bahamas
Bahrain
Bermuda
Brazil
Chile
China
Costa Rica
French Guyana
Georgia
Gibraltar
Guam
India
Israel
Jordan
Laos
Lithuania
Macao
Macedonia
Malta
New Zealand
Poland
South Africa
Virgin Islands (US)
Alice thus enables its new subscribers to call an ever greater number of destinations, which now
include French Guyana, as well as and major countries such as China, India, Brazil, Argentina and
South Africa…
70 new channels in the AliceBox TV package
New Alice subscribers now have access top more than 140 TV channels. Alice more particularly
increased access to news, local and foreign channels:
Alice new subscribers also have access to Alice’s various video-on-demand portals.
32 channels broadcast in MPEG-4
Thanks to MPEG-4 encoding and the low speed used to broadcast these channels, Alice enables
virtually all its new unbundled subscribers equipped with the new TV decoder to access a 32 channel
package, which they can watch on their television:
TF1
France 2
France 3
Canal+
France 5
M6
Arte
Direct8
W9
TMC
NT1
NRJ12
La Chaine Parlementaire
Public Sénat 24/24
France 4
BFM TV
I>TELE
Virgin 17
Gulli
AB 1
AB Moteurs
Ciné FX
Ciné Polar
Ciné First
Encyclopédia
Mangas
Action
Toute l'Histoire
Escales
Chasse et Pêche
Animaux
XXL
In providing access to these “low speed” channels, Alice enables its subscribers who do not have
sufficient bandwidth to receive HD television, to still access a 32 channel package. These 32 socalled “low speed” channels are MPEG-4 encoded and only require a low speed to be received
(approximately two times less than the channels broadcast in MPEG-2 in standard quality or "SD”).
MPEG-4 is a standard that allows for greater compression of an audiovisual stream to a quality
comparable to MPEG-2 encoding.
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Access to a digital radio package
Alice is also launching an ADSL radio package, comprising about sixty radio stations, which can be
accessed by all new subscribers, subject to eligibility. The stations are broadcast in stereo and digital
quality. The service is user-friendly: the stations can be accessed directly on a TV set connected to
the AliceBox decoder, either from the screen menu or on channel 199. This service is included in the
AliceBox package.
Other specific features retained (1): 4H mobiles and Alice Music included
Alice remains the only operator in France to provide new subscribers located in unbundled areas with
4 hours of call a month, free of charge, to any mobile phone in Mainland France, an offer included in
the “AliceBox 4H mobiles” package for only € 29.95 per month (inclusive of VAT) for 12 months and
€ 39.95(2) thereafter.
Alice is also the only operator in France to offer legal and unlimited downloading of more than 300,000
songs and close to 30,000 albums from all types of music as part of its “AliceBox 4H mobiles”
package. The songs can be downloaded onto a PC and up to 3 digital audio players (MP3, etc.) or
compatible mobile phones (3).
Alice’s Customer Service remains free by phone (4): Alice pays for the whole call, not only the waiting
time. Alice’s Customer Service is committed to answer calls within 3 minutes on average. Alice’s
advisors answer questions of both a commercial and technical nature 24 hours a day, seven days a
week.
Switch to a monthly subscription
New Alice subscribers no longer have to sign up to a 12 month subscription. They now have the
option of cancelling their subscription according to the Terms of Use in force available on
www.alicebox.fr
Subscriptions made before 5 February are not eligible to this offer which is only available for new subscribers.
AliceBox package subject to phone line and technical features eligibility.
ATM speeds
Phone offering excludes calls to short, mobile and special numbers
MPEG-4 channels available as part of the AliceBox offering, some of which are optional or included as a single channel or in a
package.
(1) “AliceBox 4H mobiles” subscription. € 29.95 per month (inclusive of VAT) for the first 12 months and € 39.95 per month
(inclusive of VAT) thereafter. Offer includes 4 hours a month from landlines to mobile numbers of French mobile phone
operators in Mainland France, excluding calls to short, mobile and special numbers and text messaging.
(2) Analysis of available offers in France at 26 February 2009.
(3) Alice Music is a service included in the “AliceBox 4H mobiles” offering. For the duration of your subscription, you can
download the songs from the Alice Music catalogue on a PC equipped with Windows Media Player 10 (or higher) and listen to
them on 3 compatible media in DRM 10 format, subject to renewing your licence every month.
(4) Free calls from a landline in Mainland France.
About Alice
Alice[1] is a triple-play service (internet + phone + TV) marketed in France by the Iliad Group, a major
player in the French internet access and telecommunications market via Free, Onetel and Iliad
Télécom (fixed telephony provider) and IFW (Wimax). The Iliad Group had 4,225,000 ADSL
subscribers as of 31 December 2008, of which 3,389,000 under the Free brand and 836,000 under the
Alice brand. Iliad is listed on Euronext Paris under the ticker ILD.
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