Policy Name:
Originating/Responsible Department:
Approval Authority:
Date of Original Policy:
Last Updated:
Mandatory Revision Date:
Contact:
Internal Charges for Services
Financial Services
Senior Management Committee (SMC)
March 2003
June 2017
June 2018
Assistant Vice-President (Financial Services)
Policy:
There will be maximum rates for charges made by all non-Ancillary departments that provide goods and/or services
for a fee.
The maximum rate for labour charges is cost plus 40%.
The maximum rates for materials/goods supplied or forming part of the service charges is cost plus 15%.
The maximum rental charges for equipment will equal the calculated cost plus 10%, where the cost is the purchase
price of the equipment divided by the estimated life (i.e. days, hours etc.)
Purpose:
The purpose of the policy is to establish maximum charge out rates for services. The policy also requires suppliers of
the services to publish their rates thus allowing departments to plan for expenditures on these services.
Scope:
This policy applies to all operating departments providing services for a fee, and excludes the Ancillaries. The
Ancillaries are Athletics, Bookstore, Graphics, Housing and Food Services, Health Services, and Parking/Lockers.
Procedure:
Departments wishing to charge for services must submit the list of services for approval by the Senior Management
Committee. Once approved, departments are to use the above guide when determining rates.
All departments that charge for their services must publish a list of those services and the various charges on the
departmental web site.
The charges must be submitted to the SMC annually for review, and approval, if any changes are being proposed.
Contacts: AVP Financial Services
Carleton University
Internal Charges for Service
Information Technology Services
Services
2016-2017 Rate
2017-2018
Proposed Rate
Percentage
Change
Software
Software - other site licensed software titles: http://carleton.ca/its/all-services/computers/site-licensed-software/
Software - installation of extra software in
non-work PCs
$36/hour
No Change
N/A
No Changes
N/A
Hardware
PC upgrades, repairs, relocations
$36/hour + materials
Repairs to peripherals (printer, fax etc.)
$36/hour
Network Configuration of PC for home use $25 flat rate
Computer Purchase Program:
https://carleton.ca/its/allservices/computers/computer-purchaseprogram/
Voice
Telephone Rentals (monthly)
5312 IP Phone
5330 IP Phone
5340 IP Phone
5201 IP Phone
VoIP Cordless Phone bundle
Additional VoIP Cordless Handsets
VoIP Cordless signal extender (New
Discontinued
Standard Sets (monthly)
item)
Single Line set with Call Display
Single Line Set
Multi-Line Set
Wall Phone
Analog Line
Advanced Voicemail (monthly)
Work From Home (monthly)
Teleworker 5330
Teleworker 5340
Voicemail Box (monthly)
Reserved Numbers (monthly)
Direct-In-Dial (DID) (monthly)
Bell White Pages Listing (monthly)
Yellow Pages Listing (monthly)
Standard Phone Installation
Non-standard Phone Installation
Temporary Line Installation
Phone Moves – Relocation of phone to an
existing
$14.50 includes voicemail
$17.50 includes voicemail
$21.00 includes voicemail
$11.00
$16.00 includes voicemail
$11.00 includes voicemail
$10.00
Campus
Ancillary
$14.04
$24.08
$11.16
$22.32
$15.62
$31.25
$10.56
$21.13
$10.04
$20.08
$2.00
$21
$24.50
$2
$5
$7.35
$8.72
Cost Recovery
$75 flat rate
$41/hour + materials
$19 flat rate
$75 flat rate
No Changes
N/A
No Changes
N/A
Jack (VoIP phones can be moved by user at
no cost).
Phone
Accessories – (long curly cord, line
cord)
Damaged
or Lost Phones (flat rate)
Single Line Set with Display
Single Line Set
Multi-Line Set
VoIP 5201
VoIP 5312
VoIP 5330
VoIP Cordless Base, Handset or
Extender
VoIP 5340(New)
Emergency Phone (flat rate)
Voice Menu
Voice Menu Mail box
Monthly rental Voice
Menu License
Initial Set-up
Programming Change
Programming
ACD(Single)
(monthly)
Changes
(Multiple)
Agent
License
– Voice
Agent License – Multi-Media
Reporting License
Dedicated RAD Ports
ACD (one-time charge)
Initial Set-up
Set License
Multi-Media License
Programming Changes
Reporting PC Client Installation
Audio Conferencing (monthly)
Audio / Web Collaboration
Conference Phone Rental
VoIP UC360 Conference Unit (flat rate)
Optional Wireless Mic w/ Controller
Headsets (flat rate)
Wireless Integrated
Cordless
Wired (with quick disconnect)
Cordless DECT Handset (New Item)
$10 flat rate
$100
$30
$250
$100
$140
$250
$150
$340
$100 (plus installation and
cabling costs)
$2 monthly
$40 - flat rate
$75 + labour @ $41/hour
$35 - flat rate
$41/hour
No Changes
N/A
No Changes
N/A
No Changes
N/A
$6
$10 (includes Agent License –
$20
Voice)
$14
$75 + $41/hour
$100 (per Set)
$700 (per department)
$41/hour
$40
$5
No charge
$30 (per use)
$700
$1120
$350
$250
$110
$275
Network
Addition of New Data Network Connection Estimate based on scope of
work + network
connection charge of $150
(estimated
minimum
costof
Addition of New Voice Network Connection Estimate
based
on scope
of $450)
work
(estimated+ minimum
Move/Change to existing Data
$41/hour
materials cost of
$300)
estimate based on scope of
Network/Voice
Connection
Activate Existing Data Network/Voice Jack work
Estimate based on scope of
work + material +
network connection
charge
of $150
(estimated
Renovations, construction and major
Direct cost
+ 10%
minimum total of $275)
moves, adds,
changes
Wireless Access Point
Temporary wireless network
coverage for large conferences,
conventions, meetings
$1,600 (one-time fee)
No Changes
N/A
No Changes
N/A
$2500 set up (covers 5 year)
$500 one-time fee
$500 one-time fee
$50 per server per month
$52/hour
No Changes
N/A
$320 one-time fee
$500 one-time fee
$500 one-time fee
$150 per server per month
$52/hour
No Changes
N/A
Direct cost + 10%
Miscellaneous
Server Systems support
(Backup, recovery, administration)
eCommerce Service
0-99 GB: $8 per GB per year
Over 100 GB: $5 per GB per
year per engagement plus
$100
credit card
interchange fees
Virtual Server
Initial Setup of Virtual Machine
CommVault File System backup
Server License
Data Centre Cost Recovery fees
Configuration and Maintenance
Physical Server
Initial Setup of Physical Machine
CommVault File System backup
Server License
Data Centre Cost Recovery Fees
Configuration and Maintenance
FACILITIES MANAGEMENT AND PLANNING
Services
2017-2018 Proposed Rate
Percentage Change
$28.80/hour/person +
$35/hour vehicle charge
$28.80/hour/person
1.41%
$28.80/hour/person +
$35/hour vehicle charge
Disposal of obsolete materials and $28.40/hour/person +
$28.80/hour/person +
furnishings
$35/hour vehicle charge + $35/hour vehicle charge
disposal costs
+ disposal costs
Room set-up (excluding Scheduling $28.40/hour/person +
$28.80/hour/person +
classroom pool)
$35/hour vehicle charge $35/hour vehicle charge
Supply and delivery of boxes and $28.40+ materials
$28.80+ materials
1.41%
Move and Furniture Services
Moving office supplies, furniture,
related items
Installation, or removal of wallmounted items and furnishings
Deliveries of boxed or loose
materials
tape (for moving)
Exam set-up (Other than
scheduled through examination
services)
Furniture repair or replacement
Contracted services for any of the
above
2016-2017 Rates
$28.40/hour/person +
$35/hour vehicle charge
$28.40/hour/person
$28.40/hour/person +
$35/hour vehicle charge
1.41%
1.41%
1.41%
1.41%
$28.40/hour/person +
$35/hour vehicle charge
$28.80/hour/person +
$35/hour vehicle charge
1.41%
$28.40hour/person +
$35/hour vehicle charge
$28.80hour/person +
$35/hour vehicle charge
Direct cost
1.41%
Direct cost
N/A
Event Services
Event set up and tear down costs
– contracted services
Direct cost
N/A
Signage
Event signage, both interior and
exterior
$35.00/hour + materials
Direct Cost
Per hour to direct cost
Direct cost
Direct cost
N/A
Updating and repair of
departmental directories,
plaques, office signs, name plates
– contracted services
Painting
All painting other than
scheduled maintenance
Contracted services for the
above
Carpentry
Refinishing, repair or
replacement of dept. furniture
Manufacture of furniture or
related items
Installation or assembly of
$38.90/hour/person +
materials
N/A
2.31%
Direct cost
$39.80/hour/person +
materials
Direct cost
$41.30/hour + materials
$42.00/hour + materials
1.70%
$41.30/hour + materials
$42.00/hour + materials
1.70%
$41.30/hour + materials
$42.00/hour + materials
1.70%
N/A
departmental furnishing
Supply and installation of coat
hooks and accessories
Departmentally requested
renovations or alterations
Locksmith
Supply and cutting of all keys
(other than broken)
Lock changes and re-keying of
locks
Supply and installation of other
locking devices
Safe, vault or lock bag service
Grounds Services
Delivery and set up of picnic
tables, garbage cans and site
clean-up for departmental
events
Delivery of displays related to
dept. student exhibits
Set up of barricades for student
events
Disposal of obsolete materials
and furnishings
Custodial Services
Cleaning of office space on
departure of occupants
Steam cleaning of carpets and
furniture (non-routine)
Electrical Services
Repairs to appliances in dept.
kitchens
Installation and repair of dept.
purchased equipment
Installation of new power
supply as per Department
request
Contracted services for the
above
Mechanical Services
Installation and repairs on
dept. purchased equipment
Automotive Services
$41.30/hour + materials
$42.00/hour + materials
1.70%
$41.30/hour + materials
$42.00/hour + materials
1.70%
$41.30/hour + materials
(1 hour min.)
$41.30/hour + materials
(1 hour min.)
$41.30/hour + materials
(1 hour min.)
$41.30/hour + materials
(1 hour min.)
$42.00/hour + materials
(1 hour min.)
$42.00/hour + materials
(1 hour min.)
$42.00/hour + materials
(1 hour min.)
$42.00/hour + materials
(1 hour min.)
1.70%
$28.40/hour/person +
$35/hour vehicle charge
$30.00/hour/person +
$35/hour vehicle charge
5.63%
$28.40/hour/person +
$35/hour vehicle charge
$28.40/hour/person +
$35/hour vehicle charge
$28.40/hour/person +
$35/hour vehicle charge
+ disposal fee
$30.00/hour/person +
$35/hour vehicle charge
$30.00/hour/person +
$35/hour vehicle charge
$30.00/hour/person +
$35/hour vehicle charge +
disposal fee
5.63%
Direct cost
Direct cost
N/A
Direct cost
Direct Cost
N/A
$43.50/hour + materials
$44.20/hour + materials
1.61%
$43.50/hour + materials
$44.20/hour + materials
1.61%
$43.50/hour + materials
$44.20/hour + materials
1.61%
Direct costs
Direct costs
$43.50/hour + materials
$44.20/hour + materials
1.70%
1.70%
1.70%
5.63%
5.63%
N/A
1.61%
Repair and maintenance of
departmental golf carts and
vehicles
Renovations and Alterations
Requests for
renovation/alteration outside
approved capital plan
$42.60/hour + materials
$43.30/hour + materials
Direct costs + 4%
Direct costs + 4%
1.64%
N/A
DEPARTMENT OF UNIVERSITY COMMUNICATIONS*
*No rate changes from 2016-2017
Services
2017-2018
Borrowing of Event Related Equipment-to offset maintenance
and replacement costs of event related equipment
$ 200.00 annually
(May 1 or date of membership until April 30)
Available to E.C.C. Members only.
To become a member contact: [email protected]
Carleton University Name Badge (Magnetic)
$15.00 each
DEPARTMENT OF UNIVERSITY SAFETY*
*Only one price change
Services
Individual equipment protection
Room perimeter security, video verification, door access
2017-2018
$53.00/hour + materials
$53.00/hour + materials
Intrusion Alarms
Installation and maintenance of the security systems is the financial responsibility of the requesting department. The
fee schedule for monitoring and response is as follows:
User Class
Category
Class 1
Single room (current and new users)
Class 2
Single room with multi-alarms connected to computers and
peripherals, including but not restricted to motion detectors, door
contacts and card access. (current and new users)
Class 3
Multi-rooms with multi-alarms and up to four alarmed rooms per
building connected to computer and peripherals, including but not
restricted to motion detectors, door contacts and card access.
Class 4
Multi-levels 5+ and multi building locations, including alarmed
computers and peripherals but not restricted to motion detectors,
door contacts and card access.
False Alarm
False Alarms per instance. Must be paid within 30 days
Hire-On Security
Campus Safety Officer
Student Safety Patroller
Event Manager/Supervisor
$41.00
$59.00
$88.00
$116.00
$50.00
$53.00/hour $55.00/hour
*New CA for OPSEU
effective 1 June 2017
$20.00/hour
$75.00/hour
Two-Way Radio Services
System Access Fee
$36.00/month per radio
DEPARTMENT OF UNIVERSITY SERVICES*
*No rate changes from 2016-2017
Services
2017-2018
Science Technology Centre Technician
Internal $45/hour
External $64/hour
+ materials (direct cost + 15%)
IMS/CUOL Rates*
*Prices are rounded to nearest dollar (CPI = 1.6%)
Services
2017-2018
Labour Rates
Item
Regular
Hours
(Off
Campus
Client)
Overtime
rate (outside
regular
weekly
hours)
On /Campus
Client 25%
off
Camera Operator
45
67.5
33.75
Switcher Operator
45
67.5
33.75
Streaming Video IT
technician
Streaming Video Technician
45
67.5
33.75
45
67.5
33.75
Assistant Director
45
67.5
33.75
Technical Producer
Director
Media Producer
Studio Operator
Video Conference
Technician
Editor (incl. Tech &
Facilities)
Graphics (incl. Tech &
Facilities)
45
45
45
45
35
67.5
67.5
67.5
67.5
52.5
33.75
33.75
33.75
33.75
26.25
75
112.5
75
112.5
Student
Special
price per
Hour
(negotiab
le)
Production Equipment
Item
Regular
Overtime
On/Campus
Off
Student Special
Flat
Half
Hours
Equipment
Sony Camera PMW 320 kit
Sony Camera PMW 200 kit
1/2 day
rate
350
200
rate (outside
regular
weekly
hours)
Kind
Client
Campus
Client
camera
camera
Quantity on
hand
2
1
Sony Camera FS700 Large
sensor 4K (kit lens)
200
camera
1
Sony A7S - Large sensor mirrorless 4K
200
camera
1
Panasonic HVX200
100
camera
1
Lens Rokinon emount
15mm
Lens Rokinon emount
24mm
Lens Rokinon emount
80mm
Digital Rapids Encoder
50
1
50
1
50
1
400
encoder
2
Microphone Wireless (only
when used alone)
Tripod Sachtler legs
Tripod Sachtler Vinton legs
Production Facilities
50
microphone
4
50
50
tripod
tripod
2
2
Studio Rental - includes 1
operator
Studio Rental Students (only
lights)
Studio Rental - includes 1
operator
Studio Rental Off campus
(only lights)
Studio Rental Full
85
Video Conference Room (hr
rate)
125
185
35
52.5
Video Conference
Technician
Video Conference Thesis
Defence ( flat Rate )
includes Technician FGPA
85
price per Hour
(negotiable)
Rate
Day
Rate
125
200
85
85
125
500
85
125
75
120
Video Conference for
Affinity
Video Conference Research
155
Video Conference Academic
Class
35
185
85
52.5
Media Commons
35/day 20/half
day
IMS/CUES Rates from April 2014 to August 2016
LABOUR
Internal
Technician (per hour)
$ 44.00
Weekend and Holidays (per hour)
55.00
Deliveries or pickups
(Non tech gear: flip charts, dollies etc.)
15.00
Service
Electronic
Classroom
Lecture Theatre
ECR
RH Conference
Room Daily
213 Tory (ALC)
Daily
431 Tory (ALC)
Daily
2016-2017 Rates
2017-2018 Proposed Rates
Daily
Internal
Weekly
Internal
Weekend
Internal
Daily
Internal
$75
$38
$225
$114
$112.00
$57.00
$76.00
$ 39.00
$105
$400
n/a
---
$130
$390
$195.00
$132.00
$65
$195
$97.50
$ 65.00
Weekly
Internal
1.33%
2.63%
N/A
$229.00
$116.00
---
1.54% $396.00
N/A
---
Weekend
Internal
1.78%
1.75%
N/A
1.54%
N/A
$114.00
$58.00
--$198.00
---
1.79%
1.75%
N/A
1.54%
N/A
2016-2017 Rates
Daily
Weekly Weekend
Internal Internal Internal
Equipment
Audio
Sennheiser Wireless
Speaker Kit
QSC powered speaker w
stand
Yamaha powered
speaker
2017-2018 Proposed Rates
Daily
Internal
Weekly
Internal
Weekend
Internal
$85
225
$127.50
$86.00
1.18% $258.00 14.67%
$129.00
1.18%
$21
$63
$31.50
$21.00
N/A
$63.00
$31.50
N/A
$7
$21
$10.50
$ 7.00
N/A
$21.00
$10.50
N/A
Lecturnette
$42
$126
$63.00
$43.00
2.38% $129.00 2.38%
$ 64.50
2.38%
Large Form Digital Mixer
Small Form Digital Mixer
Media Box (press feed)
Wireless Mic (lav, HH,
desk)
Wireless Podium Mic
Wired Mic
Mipro
DI
Boom Box
$60
$27
$31
$180
$81
$93
$90.00
$40.50
$46.50
$61.00
$27.00
$32.00
1.67% $183.00 1.67%
$81.00
3.23% $96.00 3.23%
$91.50
$40.50
$ 48.00
1.67%
$16
$29
$2
$18
$10
$4
$48
$87
$6
$54
$30
$12
$24.00
$43.50
$3.00
$27.00
$ 15.00
$6.00
$16.00
$29.00
$2.00
$18.00
$10.00
$4.00
N/A
N/A
N/A
N/A
N/A
N/A
$48.00
$87.00
$6.00
$54.00
$ 30.00
$ 12.00
N/A
N/A
N/A
N/A
N/A
N/A
$24.00
$43.50
$ 3.00
$27.00
$15.00
$6.00
N/A
N/A
N/A
N/A
N/A
N/A
CD Player
Marantz Recorder
Teleconference Unit
$4
$25
$11
$12
$75
$33
$ 6.00
$37.50
$16.50
$ 4.00
$25.00
$11.00
N/A
N/A
N/A
$12.00
$ 75.00
$ 33.00
N/A
N/A
N/A
$6.00
$37.50
$16.50
N/A
N/A
N/A
Data
Laptop with DI
$21
$63
$31.50
$21.00
N/A
$63.00
N/A
$31.50
N/A
Data Projector
$35
$105
$52.50
$36.00
2.86% $108.00 2.86%
$54.00
2.86%
Document camera
Web Camera with built
in mic
$84
$252
$126.00
$85.00
1.19% $255.00 1.19%
$127.50
1.19%
$2
$6
$3.00
$2.00
N/A
$3.00
N/A
$114
$342
$171.00
$116.00
1.75% $348.00 1.75%
$174.00
1.75%
$72
$34
$4
$216
$102
$12
$108.00
$51.00
$6.00
$73.00
$35.00
$4.00
1.39% $219.00 1.39%
2.94% $105.00 2.94%
N/A
$12.00 N/A
$109.50
$52.50
$ 6.00
$7
$10
$21
$30
$10.50
$15.00
$7.00
$10.00
N/A
N/A
$10.50
$ 15.00
Video
Sharp 80" Monitors
60" monitors
40" Monitors
22" Monitor
Multiregional Blu-ray
player
HDMI Multimedia Kit
$6.00
$21.00
$30.00
N/A
N/A
N/A
N/A
3.23%
1.39
2.94%
N/A
N/A
N/A
Barco Switcher
Extron Switcher
Screens
Tripod 70" x 70"
Tripod 86" x 86"
Tripod 96" x 96"
Stumpfl Screen (105" x
59")
Miscellaneous
Flip charts (with one pad
plus makers)
Additional pads (each)
AC Cords, power bars,
cables
PP Remote/laser pointer
etc
Podium Light
2016-2017 Rates
$86
$258
$129.00
$65
$195
$95.50
$87.00
$66.00
2017-2018 Proposed Rates
1.16% $261.00 1.16% $130.50
1.54% $198.00 1.54% $99.00
1.16%
3.66%
$5
$7
$8
$15
$21
$24
$7.50
$ 10.50
$12.00
$5.00
$7.00
$8.00
N/A
N/A
N/A
$7.50
$10.50
$12.00
N/A
N/A
N/A
$70
$210
$105.00
$71.00
1.43% $213.00 1.43%
$106.50
1.43%
$6
$4
$18
$12
$9.00
$6.00
$6.00
$4.00
N/A
N/A
$ 18.00
$12.00
N/A
N/A
$ 9.00
$6.00
N/A
N/A
$2
$6
$3.00
$2.00
N/A
$6.00
N/A
$2
$3
$6
$9
$3.00
$4.50
$2.00
$3.00
N/A
N/A
$6.00
$9.00
N/A
N/A
$15.00
$21.00
$24.00
N/A
N/A
N/A
$3.00
$3.00
$4.50
N/A
N/A
N/A