Terms and conditions
Design Zentrum Nordrhein Westfalen e. V. and Red Dot GmbH & Co.
KG in respect of the sale of tickets for the Red Dot Gala and/or
Winners’ Dinner and/or Designers’ Night
General/applicability
The following terms and conditions apply to all legal relationships between
Design Zentrum Nordrhein Westfalen e. V. and between Red Dot GmbH &
Co. KG (hereinafter referred to as “the Organiser”) and all participants
(hereinafter all referred to “the Guest”) of the Red Dot Gala, Winners’
Dinner and Designers' Night of the Red Dot Award: Product Design. Any
conditions that contradict or deviate from these terms and conditions will
not be recognised unless the Organiser has expressly agreed to them in
writing. The mutual performance obligations of the parties result from the
separate performance descriptions of the event and from the attached
pricelist for the entry tickets.
By ordering and/or purchasing the tickets for the Red Dot Gala and/or the
Winners’ Dinner and/or the Designers’ Night, the Guest accepts the
following terms and conditions:
1. Ordering tickets/entering the contract
1.1 The tickets for the Red Dot Gala, Winners’ Dinner and Designers’
Night events are personalised and entitle only those persons named
on the ticket to attend the events. Name changes can be made
pursuant to 5.2. below.
1.2 The Guest can book his/her tickets in advance solely via the
internet. The Guest is liable for all bookings made using his/her My
Red Dot portal unless he/she can prove that he/she has not
breached any obligations regarding the use of the My Red Dot
portal.
1.3 The Guest is obliged to check the data provided for accuracy and
completeness before ordering the tickets. Notice of changes must
be given immediately to the Red Dot project team at [email protected]
Page 1 of 4
1.4 The Guest has the possibility to order further tickets for other
persons whose names must be provided when ordering. In order to
ensure the smooth running of the Red Dot Gala, the Guest and
his/her other guests have no entitlement to be given seats
together.
1.5 After ordering the tickets, the Guest will receive a confirmation email to the e-mail address provided.
2
Ticket delivery
2.1 The ticket will be provided to the Guest solely as a pdf document
for download, at least 7 days before the event. Tickets will not be
sent by post. The Guest will also receive a download link via e-mail
from the Organiser.
2.2 The Guest is solely responsible for keeping safe his/her ticket and in
particular the access code on the ticket. The Organiser wishes to
point out that on the evening of the event the Guest will receive a
wristband to gain entry only in return for presenting a print-out of
the corresponding ticket. The closed wristband entitles this person
and only this person to access the event as part of the Red Dot
Gala and/or Winners’ Dinner and/or Designers’ Night events. In the
event of any actions that breach these rules, the Organiser reserves
the right to exclude the Guest from the celebrations.
3
Errors when ordering tickets
3.1 The Guest bears the sole risk for all data entered when ordering
tickets. Any errors made when ordering tickets, in particular if
he/she orders a different ticket from what he/she wants, are the
responsibility of the Guest. The Guest is obliged to check the
confirmation e-mail for the order immediately upon receipt. Notice
of errors must be given immediately via e-mail to the Red Dot
project team at [email protected]
3.2 The Guest is also obliged to check his/her ticket/s immediately upon
receipt in order to ensure that the ticket/s is/are as ordered. Notice
of errors must be given immediately via e-mail to the Red Dot
project team at [email protected].
4
Payment
4.1 Within and outside of Germany, the cost of the tickets can be paid
by credit card (VISA, Mastercard, Eurocard, American Express Card).
All participants receive an invoice via e-mail.
4.2 In the event that the cost of the tickets is not paid on time and in
full, the Organiser reserves the right to block the ticket without
further notice.
4.3 Only one invoice will be issued for each order. It is not possible to
issue separate invoices for further guests.
Page 2 of 4
4.4 Any costs incurred by the Organiser through incorrect account
details, a refusal by the bank to settle the receivable or a payment
reversal must be refunded by the Guest unless he/she can prove
that he/she was not responsible.
5
Cancelling/changing the name on a personalised ticket
5.1 Ordering the tickets is a binding act. In the event that the Guest
wishes to cancel the booking, the following rules apply:
Cancellation 30 days or more before the event
 free of charge
Cancellation 14 days or more before the event
 50% of the costs incurred are refunded
Cancellation 7 days or more before the event
 20% of the costs incurred are refunded
Cancellation less than 7 days before the event or cancellation
after the event
 no refund possible
The authoritative date is the date on which notice of
cancellation is received by the Red Dot project team at
[email protected].
5.2 Name changes on the ticket can be made free of charge 3 working
days or more before the event. After this time the Organiser can no
longer guarantee that a name change will be possible.
6
Disclaimer by the Organiser
6.1 If an event does not take place, the Organiser undertakes to refund
the purchase price of the entry tickets for all events related to the
award ceremony for the Red Dot Design Award: Product Design on
the date of the event, i.e. events such as the Red Dot Gala, Winners’
Dinner, Designers’ Night etc., in return for the e-ticket up to two
weeks after cancellation of the event to the participants as named
on the entry ticket. Any further entitlements, e.g. to refunds of
lump-sum costs, travel and/or hotel expenses etc. are excluded. This
applies also and in particular to recipients of complimentary
tickets.
6.2 Claims for damages based on damage to property or bodily injury
as well as claims based on the breach of contractual obligations are
excluded unless the Organiser and/or its vicarious agents acted
Page 3 of 4
with intent or in a grossly negligent manner or breached material
contractual duties. The Organiser will not be liable for belongings.
7
Media recordings before and during the events
7.1 When ordering his/her ticket, each Guest grants the Organiser or
persons appointed by the Organiser permission to make video and
audio recordings of the Guest without payment before, after and
during the event, to copy such recordings and to use them for all
communication channels. These rights are not restricted
geographically or in terms of time. The Guest expressly waives any
rights to video and/or audio recordings of him/her.
8
Final provisions
8.1 The place of performance and court of competent jurisdiction is
Essen, Germany. However, the Organiser is also entitled to file
proceedings against the participant at the participant’s general
court of competent jurisdiction.
8.2 The legal relationships are determined solely by German law with
the exception of the UN Convention on Contracts for the
International Sale of Goods. This also applies if the participant is
domiciled abroad.
8.3 In the event that individual parts of the above terms and
conditions are invalid, all other terms and conditions will remain
unaffected in terms of their validity. The contractual partners are
obliged where possible to replace any invalid provision with a valid
provision that meets the economic purpose of the invalid provision.
This translation of the German original is for information purposes only.
The German version is authoritative.
Last updated: 22.03.2016
Page 4 of 4