CLOSING THE GAP TO NG9-1-1/
WHY MAKE THE MOVE
FROM
PALLAS™
TO
9-1-1?
As Public Safety adopts NG9-1-1 (Next Generation 9-1-1) technology, the first
important step is for PSAPs to implement an IP enabled 9-1-1 system. The reason is
because the IP solution becomes your foundation for NG9-1-1.
®
When you migrate from VESTA® Pallas™ to
9-1-1 you not only put a
foundation in place with a solution that will take you forward for many years to come,
but the transition is one that reduces risk and minimizes call taker disruption. The
reason is because VESTA Pallas and VESTA 9-1-1 have many similarities that make
it easy for PSAP administrators and most importantly Calltakers to adopt the new
system. Here are some of the benefits.
KEY BENEFITS OF MIGRATING FROM VESTA PALLAS TO VESTA 9-1-1
1. PSAPs tell us the learning curve from VESTA Pallas to VESTA 9-1-1 is minimal
because of the familiar user interface and ease of use. Plus, Calltakers appreciate
the ability to customize the screen to what works for them.
2. Managers tell us that even though Calltakers don’t like change, they have little
resistance to adopting VESTA 9-1-1 from VESTA Pallas. For a PSAP, this saves
valuable time because the amount of training required is not as significant as when
you move to a non-VESTA platform.
3. In terms of support, any system that has software support on their existing VESTA
Pallas equipment is carried over to the new VESTA 9-1-1 system. You experience
no loss in software support when you migrate.
4. Because VESTA Pallas and VESTA 9-1-1 are from the same 9-1-1 family, data
migration, such as seed dial information, is supported. Migration from VESTA
Pallas to VESTA 9-1-1 includes the ability to preserve existing auto dial data and
facilitates migration of that data into the new VESTA 9-1-1 system. This reduces
your installation and configuration time when migrating.
Don’t take our word for
it. Hear Mike Hilbert and
Nicki Tidy give you their
reasons for migrating to
VESTA 9-1-1 from VESTA
Pallas. Their lessons
learned speak to every
PSAP, small or large.
Their words of wisdom will
help enlighten your path to
NG9-1-1, whether you are
just starting or are down the
road. Take a moment and
gain new insight into what
it means to be NG9-1-1
ready.
This is education you don’t
want to miss. As Mike said,
“Know where you want to
go at the end of the day.”
CLICK HERE to listen to
the recorded webinar.
5. Your local support structures remain the same, which for many PSAPs is critical.
Changing service providers, where you have built relationships, expertise, and processes over time – is a risk and a
cost. Changing equipment is one cost but replacing the people you have grown use to working with and trust – is
another cost altogether.
6. VESTA Pallas customers, with active software support, are eligible to receive the new software license at either
no cost or reduced cost depending on which license is chosen. This is a substantial per position savings for
customers who stay within the VESTA family and migrate to VESTA 9-1-1.
CRITICAL MATTERS ®
CLOSING THE GAP TO NG9-1-1/
VESTA 9-1-1
with integrated
VESTA SMS
(Text-to-9-1-1)
Please know that when you migrate
to VESTA 9-1-1 you are not only
reducing risk, but protecting your
investment. The VESTA 9-1-1
solution has been built to meet a fully
compliant NENA i3 implementation. It
offers PSAPs the opportunity to put
in place today the Next Generation
foundation.
We have shipped over 9,000
positions of VESTA 9-1-1 systems
being installed in PSAPs across the
U.S. We want to work with you and
ensure your move to Next Generation
is smooth and risk adverse.
YOUR TRUSTED PARTNER
Your community trusts you to protect
them, and that means more than just
using the right equipment. It means
having a trusted partner in public
safety communications. That partner
is Airbus DS Communications, where
your CRITICAL MATTERS ®.
As the world’s largest and most
reliable source for Next Generation
9-1-1, Land Mobile Radio and
Emergency Notification, we keep
people connected when it matters
most. For over four decades, Airbus
DS Communications has designed
solutions with an open mind,
creating smarter ways to keep all
our communities safe. Today we
support more than 60% of all U.S.
Public Safety Answering Points,
serving over 200 million people,
along with hundreds of private
sector businesses in 20+ different
industries, including transportation,
utilities and healthcare, and Federal
and DoD operations globally.
To learn more about our
VESTA 9-1-1 solutions, call
951.719.2100 or visit us online at
www.Airbus-DSComm.com.
WHAT CALLTAKERS ARE
SAYING ABOUT VESTA 9-1-1
“With my VESTA 9-1-1, it’s not a
guessing game. I know exactly what
I am looking at. I know what lines
are ringing and who is responsible
to answer. And my screen looks
so professional. All of this gives me
more confidence to do my job.”
Erin Garibaldi,
Communications Dispatcher
Marin County Sheriff’s Office,
Marin County, CA
“One of the most necessary things
we need to do our job is access
to information easily and quickly.
Our VESTA 9-1-1 allows us to do
many things quickly and easily, like
being able to jump from category
to category – calling out records
and calling out JP’s (Justice of the
Peace). We are really happy with
how customizable it is.”
0316
Michael Huerta, PSCO II
Harlingen Police Department,
Harlingen, TX
Copyright © 2016 Airbus DS Communications, Inc. All rights
reserved. This literature is for informational purposes only. All
trademarks, service marks, product names, brands, company
names and logos appearing in this literature are the property
of their respective owners. This literature is provided “AS IS”
without warranty of any kind. Airbus DS Communications
hereby disclaims all warranties and conditions with regard to
this literature, including all express and implied warranties.
CRITICAL MATTERS ®