Financial Contestability 31st Governance Institute of Australia National Conference Peter Lacey Executive Director, Social Services Procurement Transformation Department of Housing and Public Works December 2014 Why we are transforming procurement Renewal Procurement Review Dec 2013 Apr 2013 Oct-Dec 2012 2018 June 2013 March 2014 PTP Wave 1 PTP Wave 2 and beyond Renewal means our services will be contestable The process of achieving contestability is: • Reviewing the delivery of services to ensure the best possible solution is provided at the best possible price. • Encouraging more efficient and more innovative service delivery, whether by the public, non-government organisation or private sector. • An ongoing process to challenge the status quo. • Ensuring service delivery outcomes remain contestable. What we’re doing to make it happen 2014 – 2018 One Government transformation journey Organisation 2013 Enabled early value Outcome Developed and launch new principles-based Queensland Procurement Policy Ran proof of concept: strategic sourcing Modelled and base-lined transformational initiatives Enabled $60-92m in benefits Developed benefits realisation framework Recommended: new way of working Business case: funding to change how we work Baseline Business Case People Process Technology Mega Category Management • • • • Detailed functional design and implementation strategy Strategic governance Procurement performance measurement Delegations • • • Workforce strategy Procurement capability strategy Capability and capacity resourcing • • • • • • Source to contract process Procurement process framework Contract register Unsolicited proposals policy Contract management framework Standard contracts and tender documents • • • • Procurement technology enablement Contract Lifecycle Management system (e.g. QContracts) RMS – ICT contingent labour QTravel • Progression to category-based whole-of-government procurement One Government approach to procurement 6 Better managing investment for now and for the future Demand for social services is increasing Projected increase in spend to meet this need Significant implications – unsustainable Actions now for the future: • More strategically managing our investment to maximise value and outcomes 7 Market Stewardship: choice and competition • Co-creating markets that empower service users and incentivise outcomes • Monitoring service quality and price (including access) • Identifying and addressing supply gaps • Reducing barriers to market entry and increasing entrant capability • Reducing barriers to and impacts of market exits • Avoiding crowding out (investment and supply) • Fostering regional, small and medium enterprises, and hidden champions 8 Two models of market governance: 1) The control model governance chain Shareholder environment Institutional context Reliance on family, bank and State finance Under-developed new issue market Capital market liquidity Source: McKinsey Concentrated ownership ‘Insider boards’ OECD Principles Limited takeover market Independence and performance Incentives aligned with core shareholders Limited disclosure Inadequate minority protection Corporate context Transparency and accountability Two models of market governance: 2) The market model governance chain Shareholder environment Institutional context Sophisticated institutional investment Active private equity market (incl. IPOs) Capital market liquidity Source: McKinsey Dispersed ownership Nonexecutive majority boards Independence and performance Aligned incentives OECD Principles Active takeover market High disclosure Shareholder equality Corporate context Transparency and accountability What’s in it for Government and Service Users? Better value for money Stronger market Strategic Clear, structured relationships with providers visibility of Better spend understanding Tap into industry Coordinated ideas client need and Competitive integrated solutions approaches to managing investment Better services and outcomes with available resources Government and community confidence that spend is effectively managed 11 What’s in it for Providers? Quicker and easier to do business with Government Easier to find contracting opportunities Transparency of funding approach Simpler contracting More meaningful reporting Improved productivity Value in service Sustainable, client focussed delivery is recognised outcomes Strategic through relationships enabling innovative service delivery models Resources are directed to service delivery Outcomes are recognised 12 and rewarded
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