CONTACT:
Jim Brazytis
Liggett Stashower
(216) 373-8322
[email protected]
RIDGIDConnect™ Fact Sheet
What Is RIDGIDConnect™?
RIDGIDConnect™ is a first-of-its-kind online business tool designed for contractors and service
professionals to securely share, store and simplify information for a project via a personal
computer, laptop or smart phone.
How It Works:
RIDGIDConnect creates a digital platform for trade professionals, like plumbers, HVAC
technicians and facility managers, to store job site photos and videos, job reports and histories,
maintenance records, customer lists and other files needed for recordkeeping. The online tool
enables subscribers to selectively share information with customers, other contractors and third
parties.
RIDGIDConnect is designed to meet three primary contractor needs when it comes to handling
information and digital media assets: share, store and simplify.
RIDGIDConnect: Share
The “share” aspect of RIDGIDConnect enables professionals to overcome communication
challenges previously associated with digital media assets. RIDGIDConnect subscribers have
the ability to:
 Prepare and send detailed, professional job reports that include notes and
customer details to multiple recipients.
 Edit and narrate digital media (videos and photos) to provide concise, easy-tofollow explanations.
 Control recipients’ access privileges.
RIDGIDConnect: Store
RIDGIDConnect stores and protects a professional’s digital assets on a secure and continually
backed-up system, including:
 Detailed customer lists and job histories.
 Uploaded digital media from inspection tools (any manufacturer) and digital
recording devices.
 All business files and records.
RIDGIDConnect: Simplify
RIDGIDConnect simplifies and bridges the technology gap by:
 Eliminating the need to burn DVDs, CDs or thumb drives.
 Lessening the back-and-forth explanation between clients and/or co-workers.
 Providing around-the-clock access to records from any location.
 Utilizing RIDGIDConnect mobile to conduct business in the field via a smart
phone.
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RIDGIDConnect™ Fact Sheet/Page 2 of 3
Availability/Pricing:
RIDGIDConnect is available in four subscription plans to suit the needs of businesses and
organizations of various sizes. Payments are made on a monthly basis. The subscription plans
are:
 Basic ($49.99 per month)
 Plus ($79.99 per month)
 Premier ($129.99 per month)
 Enterprise (based on consultation findings)
What Professionals Are Saying About RIDGIDConnect:
“I had to share an inspection video with a lot of different people in a short amount of time.
Burning and delivering DVDs would’ve taken forever. RIDGIDConnect let me share my job
report with all of my contacts instantly. We got the situation addressed in no time.”
– Jason Radesic, Geisel Plumbing
“We have maintenance records on hundreds of pieces of machinery being serviced by dozens
of technicians. Collaboration wasn’t easy. RIDGIDConnect lets my staff share their knowledge
with each other. There’s a lot less back-and-forth explanations now.”
– Larry Gallis, RIDGID Facility Maintenance
“My truck was stolen with my laptop in it. I keep all of my job files on that computer.
RIDGIDConnect ensures that my records are safe – no matter what happens to my computer.”
– Bill Head, John E. Barry Plumbing & Heating
“If something were to happen to our records room, we’d lose all of that information. There hasn’t
been any sort of back-up system. RIDGIDConnect gives me peace of mind that our archives are
secure. Plus, we’re able to access them 24x7 from anywhere.”
– Matt Nocella, City of Bay Village, Ohio, Maintenance Department
“I want my technicians to present the most professional image to our customers.
RIDGIDConnect lets us prepare neat and detailed job reports that impress our clients – and get
us referrals.”
– Andy Culberson, Geisel Plumbing
“Each of our technicians use a digital camera to take photos before and after each job. Those
photos have protected us any time the quality of our work is questioned. But filing and finding all
of those photos was a complete nightmare. RIDGIDConnect lets us quickly pair those images
with the appropriate job report – keeping them safe and accessible. When a liability claim
comes up, we can show proof in minutes.”
– Adam Wallstein, Neptune Plumbing
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RIDGIDConnect™ Fact Sheet/Page 3 of 3
RIDGIDConnect™ Enabled Products

SeeSnake® Digital Adaptor
With the RIDGID® microEXPLORER™ Digital Inspection Camera and the new
SeeSnake® Digital Adaptor, you’ll immediately add digital image and video recording
capabilities and a secondary playback screen to your existing drain inspection monitor.

SeeSnake® microReel Inspection System
The SeeSnake® microReel Camera System allows you to perform inspections quicker
and easier than ever. The complete system takes up less than half the space of our
popular SeeSnake Compact System while still allowing you to inspect lines up to 100
feet. The interchangeable drum cartridge system allows you to use the same reel to
inspect difficult-to-navigate lines from 1 to 3 inches up to 30 feet.

SeeSnake® microDrain™ Inspection System
The microDrain™ Inspection System represents a huge leap forward in small diameter
drain inspection technology paired with the durability you expect from RIDGID®. The
microDrain System will allow you to quickly inspect places previously unreachable –
providing true accessibility, increased efficiency, and reduced job time.

microEXPLORER™ Digital Inspection Camera
The RIDGID® microEXPLORER™ Digital Inspection Camera is a powerful, handheld,
video inspection system that is portable enough to be carried anywhere. This completely
digital platform allows you to perform and record detailed visual inspections of hard to
reach areas. The microEXPLORER Digital Inspection Camera allows you to offer more
services and provides you the tools you need to detect and diagnose the unreachable.

SeeSnake® DVDBase Recording Accessory
The SeeSnake® DVDBase is a modular approach to reliably recording inspections in the
toughest conditions. The DVDBase's lightweight design allows easy transportation to
and from the job site.

SeeSnake® DVDPak Inspection Camera Monitor
The SeeSnake® DVDPak Monitor lets you reliably monitor and record inspections in the
most extreme conditions. The DVDPak can be purchased with the industry’s first OLED
display letting you inspect in colder and brighter situations.
Complete Product Support:
Specially-trained service representatives can be reached at 1-877-875-8785 Monday–Friday
between 8 a.m. and 6 p.m. EST. Customers can also find support online at
www.RIDGIDConnect.com.
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