Head of Finance Job Description Reports to: Chief Operating & Financial Officer Finance team comprises: Management Accountant Assistant Management Accountant Ticketing Accountant Payroll Administrator Senior Accounts Assistant Accounts & Payroll Assistant Purchase Ledger Clerk Summary of Role Management and development of the Finance team Timely provision and communication of accurate management information and advice Driving the annual budgeting / re-forecasting process Balance sheet & financial process review and control Audit and Compliance Systems development Financial leadership to the Hall’s management team and the entire organisation Relationship building to promote and benefit the Hall Main Duties and Responsibilities Management and development of the Finance team Responsible for the motivation, objective-setting and development of the team Ensure the whole team receive regular performance reviews against objectives Ensure team members receive all necessary training and on the job coaching Management of any disciplinary or under-performance issues Responsibility for the effective administration of the Finance department within budgetary constraints, including not only the departmental budget but also control/maximisation of other lines in the income statement that are within the Finance team’s control (e.g. chargebacks, interest income etc.) Ensure team structure, roles and responsibilities remain appropriate as the business develops over time Timely provision and communication of accurate management information and advice Overall responsibility for the delivery (to strict deadlines) of monthly management accounts, including analysis and commentary of budget and prior year variances. These are intended for a wide audience within the Hall, therefore the ability to communicate in an engaging and jargon-free manner is vital Engage (and ensure that other team members engage) with the cost centre managers (on a formal regular basis plus frequent ad-hoc contact) to review expenditure vs. budget and identify opportunities for efficiencies and cost savings Become a trusted partner and financial advisor to all department Heads Assist in the development of the use of management information and KPI’s in order to enable better understanding, control and commercial development of the business Attend and contribute to the Hall’s Finance Committee (which meets approximately 5 times per year), playing a key role in preparing the information pack and explaining both the management accounts and other financial matters to the Trustees on the committee Driving the annual budgeting / forecasting process Play a key role in developing the annual budget strategy and targets Work with the Management Accountant and cost centre managers to prepare and finalise their annual budgets Consolidation, reporting and commentary of the Hall’s annual budget Lead the forecast process at various points in the year Balance sheet and financial process review and control Responsibility for the accurate and timely day to day book keeping in respect of all financial activities of the Hall, to comply with statutory requirements and satisfy the needs of all Hall stakeholders Ensure adequate controls and procedures are in place to properly safeguard the assets and liabilities of the Hall from risk of fraud or human error Oversee the timely and accurate management of the sales ledger, purchase ledger and payroll functions Responsibility for ensuring the reconciliation and control of all balance sheet accounts on a regular and timely basis Responsibility for overseeing cash management including the daily collection and reconciliation of box office takings, bank reconciliations, treasury management and cashflow reporting and forecasting Responsibility to ensure that all promoter/merchandiser settlements are calculated and paid in an accurate and timely manner Audit and Compliance Oversee the Finance team’s preparation of the annual statutory accounts for the Corporation, its trading subsidiary, a connected fundraising charity Lead the smooth transition to the new SORP Own the relationship with the audit manager and lead the Finance team through the audit from closing-the-books to signing of statutory accounts (including review or, where necessary, preparation of all reconciliations and schedules requested by the auditors) Oversee preparation of the Seatholders’ annual accounts and the Ticket Return Scheme statement/payment process Ensure compliance in respect of PAYE, NI, VAT, Foreign Entertainers tax and Corporation tax and other relevant statutory requirements, to include annual P11Ds and the gift aid tax reclaims Collective responsibility, along with colleagues in other departments, for ensuring the Hall fully complies with the requirements of PRS, PPL, National Statistics and other financial / data collection agencies Working with the Hall’s internal audit company, assisting in the planning and execution of the Hall’s annual internal audit programme Advise and oversee financial compliance within the rest of the organisation, for example tax issues relating to fundraising, adherence to regulations on payment processing fees etc.. Systems Development Overall responsibility for the management of the Hall’s computerised accounting system, to include assurance of data integrity, the maintenance of management reports, annual archiving of data and the regular back-up of information Lead the organisation to ensure 100% use of the system (e.g. purchase orders, reporting etc.) and to maximise the benefits that the system can give Development of the interfaces/integration between all Hall systems to ensure that the Hall’s information environment is efficient and fit for purpose Financial leadership to the Hall’s management team and the entire organisation Provide financial advice and leadership to the Hall’s Heads and Directors, in order to ensure they and their departments engage/comply with financial processes, get the most from our systems/data and understand the financial implications of their decision-making Present the Hall’s financial situation at staff induction sessions, staff meetings etc. in order to ensure that the entire organisation is well-informed about the Hall’s financial position and targets Play a key role in the preparation of the Hall’s Business Plans, to ensure that they are accurately costed and clearly explained Engage fully with the Hall’s leadership team on all matters relating to the Hall’s operations and strategy, primarily through the weekly Leadership Team Meetings but in other meetings and informally too Become the trusted advisor and first port of call for all Heads of Department, offering persuasive guidance, creative problem solving and a ‘big picture’ view of the Hall’s operations Relationship building to promote and benefit the Hall Build relationships to promote and benefit the Hall, as its senior financial representative, including; Auditors, tax advisors, insurer and other professional service providers Concert promoters and other industry professionals with whom the Hall and its Finance team need close relationships (e.g. co-promote partners such as Raymond Gubbay Limited) The service providers for the sector procurement consortia that have been jointly set up by the Hall; currently Power Efficiency (energy) and Barclaycard (merchant services) Those in equivalent roles at other national arts and entertainment venues Other Represent the Finance function on cross-departmental project teams (e.g. development of website functionality, roster systems etc.) Special investigations and reports for the Executive team Possibly become a trustee or secretary to the Hall’s legacy pension scheme Ad hoc duties as required Person Specification Working style Attention to detail, takes satisfaction from 100% accuracy Inquisitive, persistent, always digging deeper Able to see the big picture (whilst understanding the detail) and to perceive the wider implications A creative problem-solver, thinking laterally with pragmatism Carefully plans workload, prioritising day to day demands whilst remaining flexible Calm under pressure with a good sense of humour and warm approach to people from all backgrounds Leadership Gentle self-confidence which naturally wins the confidence and trust of colleagues A natural listener Intuitive people-person who can adapt to work with other personality types Understands the importance of a motivated team and is able to maintain this through varying circumstances Leads by example; working hard with a customer-service focus Communication A natural verbal communicator, with strong but understated influencing skills Able to give unpopular messages clearly and positively The ability to write clearly, simply and to tailor the writing style depending on the intended readers Able to present, with gravitas, a coherent financial perspective on a wide range of issues as a member of the Hall’s senior management team Experience & qualifications Fully qualified accountant (preferably CIMA, ACCA or ACA) with, ideally, at least 5 years post qualification experience Previous roles must demonstrate significant exposure to financial control, management accounting and budgeting Previous roles must have included the responsibility for managing a team; including review of work, training, motivation, disciplinary matters etc. Previous roles must have had elements of commercial analysis and decision-making Good on excel, quick to learn new software applications, affinity with the logical structure of databases and able to see beyond apparent technology limitations Advantage if candidate has Experience of cash/credit card/inventory management and reconciliation in a retail environment with large volumes of relatively low value items Experience of ticketing systems Payroll experience Experience of complex VAT environments Charity statutory accounting experience An interest in the arts and a genuine love of attending live performance!
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