HOW PLATFORMS CHANGE STRATEGY Marshall Van Alstyne Professor Boston University, Digital Fellow MIT @InfoEcon 05.19.2016 1 Only 7 Firms Controlled 99% of Handset Profits in 2007 Economies of Scale 1% 5% 5% 7% Famous Brands 8% Regulatory Protection 55% 10% World Class Logistics 10% Nokia Samsung Sony Ericsson Motorola LG RIM HTC Other Source: Asymco Global Sales Channels ≥ $40B twenty yr R&D by Nokia alone Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com © 2015 Parker & Van Alstyne 3 In 6 years, all but one had ≤ 0 profit while 1 newcomer had 92% 92% 8% Source: Business Insider Insight: Henry Tirri, former CTO Nokia Is it likely all 7 incumbents had failed strategies, run by clueless management, lacking execution capabilities? Or was something more fundamental happening? Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com © 2015 Parker & Van Alstyne 4 Firm Year BMW Uber 1916 2009 116,000 5,000 $53B $60B Marriott Airbnb 1927 2008 200,000 3,000 $17B $21B Walt Disney 1923 Facebook 2004 185,000 12,691 $165B $315B Kodak Instagram 145,000 13 Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com 1888 2010 Empl. Mkt Cap @InfoEcon $30B (heyday) $1B (acquisition) © 2016 Parker, Van Alstyne 5 Porter’s Five Forces & Resource Based View 1. Goal is a protected market niche, emphasizing industry barriers 2. Categories are sharp 3. Weapon is cost leadership or product differentiation 4. Inimitable resources you own provide sustained advantage 5. Core competence: focus what you do best Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com © 2015 Parker, Van Alstyne & Choudary @InfoEcon @InfoEcon Platform Strategy Differs 1. Goal is interactions that yield NW effects - partner to partner value. NW effects provide sustainability Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com © 2015 Parker, Van Alstyne & Choudary @InfoEcon Platform Strategy Differs 1. Goal is interactions that yield NW effects - partner to partner value. NW effects provide sustainability 2. Boundaries can be altered as consumers can be producers Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com © 2015 Parker, Van Alstyne & Choudary @InfoEcon Platform Strategy Differs 1. Goal is interactions that yield NW effects - partner to partner value. NW effects provide sustainability 2. Boundaries can be altered as competitors can be complementors Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com © 2015 Parker, Van Alstyne & Choudary @InfoEcon Platform Strategy Differs 1. Goal is interactions that yield NW effects - partner to partner value. NW effects provide sustainability 2. Boundaries can be altered 3. Competition is multi-layered, more like 3D chess. Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com © 2015 Parker, Van Alstyne & Choudary @InfoEcon Platform Strategy Differs 1. Goal is interactions that yield NW effects - partner to partner value. NW effects provide sustainability 2. Boundaries can be altered 3. Competition is multi-layered, more like 3D chess. 4. Don’t need to own inimitable resources. Have them join you! Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com © 2015 Parker, Van Alstyne & Choudary Owned / inimitable resources Profits increase when others add to platform’s Long Tail You don’t need to own this Platform Firms need Less M&A than Product Firms 1. Not acquiring preserves innovation incentives 2. Compartmentalizes business risk if better value proposition arises 3. Compartmentalizes technology stack 4. Test Drive – See sales data more effectively than auditing books (resolve value info asymmetry) Can still enter markets the way Google did with Android for tech or Facebook did with Instagram for community. Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com © 2015 Parker, Van Alstyne & Choudary @InfoEcon @InfoEcon Why are the old competitors not the new competitors? Isn’t afraid of … but should fear … publishing broadcast electronics + delivery cars watches Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com © 2015 Parker & Van Alstyne 13 Firms use product feature overlap to find and benchmark competition (differentiate). Product Features Zune / iPod Zune / Sony PSP Zune / iPhone Eisenmann, Parker, Van Alstyne, “Platform Envelopment.” Strategic Management Journal, 2011. A platform’s user overlap predicts competitors. Size (usually but not always) predicts victor. Network Users Platform Providers T A High Overlap T A Low Overlap T A Asymmetric Overlap Eisenmann, Parker, Van Alstyne, “Platform Envelopment.” Strategic Management Journal, 2011. @InfoEcon Platform Strategy Differs Product Distinct: Buyers, Suppliers, Substitutes, Entrants, Rivals Platform − Core Competencies Own Inimitable Resources − Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com − Core Interactions − − Assets − Demand Side Community as Asset − Engagement, Positive Spillovers, Goal / Metric − Barriers to Entry, Boulevards for Exit By Firm Focus − complementors Scale Economies Supply Side − Cost Leadership / Product Differentiation Overlap: Consumers ~ producers, competitors ~ Market Forces − Access Innovation © 2015 Parker, Van Alstyne & Choudary − Just Governance − − Permissionless Entry, Open Around Key Control Points By Firm and Ecosystem Platform Revolution: @InfoEcon 1. Introduction: Welcome to Platform World 2. Network Effects: The Power of the Platform 3. Architecture: Basic Principles for Designing Successful Platforms 4. Disruption: How Platforms Conquer &Transform Traditi’l Industries 5. Launch: Chicken or Egg? 8 Ways To Launch Successful Platforms 6. Monetization: Capturing the Value Created by Network Effects 7. Openness: Defining What Platform Users/Partners Can &Cannot Do 8. Governance: Policies That Increase Value and Enhance Growth 9. Metrics: How Platform Managers Can Measure What Really Matters 10. Strategy: How Platforms Change Competition 11. Policy: How Platforms Should (and Should Not) Be Regulated 12. Future: Industries Facing Imminent Change Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com © 2015 Parker, Van Alstyne & Choudary 17
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