Outcome-oriented Management An effective and efficient organization must continuously evaluate and further develop its services, if it actually wants to fulfil its mission. Together with you, we design management and controlling systems, which centres the outcome and convincingly documents the additional value, which is generated by your organisation. Outcome-orientation implies readiness to learn and change within the organisation and also a strategic dialogue with system partners. Typical Cases Tight budgets call for the efficient use of resources. The management of the organisation should be oriented by the outcome of the provided services. Stakeholders expect to be able to comprehend the added value of the organisation. Results should take the centre stage in target agreements and not activities. Benefits In outcome-oriented management systems, the focus is not on gathering data, but on the relevance of figures for the executives of an organisation and the underlying learning process. Successful outcome-oriented management systems are based on a delicate coordination of the different interests and perspectives - within the organisation and also with the relevant system partners. A well-integrated management system provides comprehensive, processed information and only requires comparatively little administrative effort. Up-to-date information on the effectiveness of measures makes goal-oriented and result-oriented management possible. This not only increases the efficiency and effectiveness of the allocation of resources, but also makes the value of the NPO towards key stakeholders - not least financial backers - visible. www.integratedconsulting.eu ICG- Approach of Capturing the Outcome We support you by … helping you clarify and define the mission and with the operationalization of the objectives helping you with the operationalization of the objectives. designing well-balanced parameters as well as outcome and performance indicators. accompanying the design and implementation of operational controlling instruments. giving due attention to organizational learning. integrating outcome-orientation in planning/budgeting/controlling processes. designing a meaningful reporting together with you. References Federal Governing Body Social Enterprises | Governing Body Professional Integration Austria | Office for Women's Affairs and Equal Opportunities of Salzburg | Promente Kärnten GmbH Contact Mag. Maria Laura Bono, MSc. Mag. Franz Schwarenthorer [email protected] [email protected] www.integratedconsulting.eu
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