FINANCIAL PERFORMANCE
Relationship Profitability Management (RPM) Reporting Service
Most banks and credit unions today lack key profitability information to drive their business. How much do you
know about profitability?
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Do you know who your most profitable clients are?
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Which of your loan officers has the greatest profit in their portfolio?
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Do you know how much profit was generated by the new business you put on this year?
Throughout the financial services industry, there is a concentration of profit among few clients, which makes
having key relationship profitability information more important today than ever before. It is common for more
than 180% of an institution’s profitability to come from the top 20% of clients. It’s also common for 70% of your
clients to be unprofitable! Can you afford not to know where each of your clients falls on that spectrum?
The new Relationship Profitability Management (RPM) Reporting Service from ProfitStars® removes the financial,
technical, and resource barriers associated with obtaining the detailed Client Profitability analysis your financial
institution needs. Our RPM Client Profitability Reporting Service requires no hardware, no license agreement,
and no profitability expert on staff within your organization. ProfitStars’ team of trained experts will get you up
and running by producing a series of reports and insights about your clients, officers, and products – with
a minimal resource commitment from you.
Accurate, Outsourced Profitability Analysis
The RPM Client Profitability Reporting Service was created to provide Client Profitability analysis to bank
and credit union clients of all sizes. ProfitStars retains an in-house model which we regularly update to provide
you with periodic reports and analysis.
Our Setup and Monthly Processing Includes:
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Setting up the data extracts from your core applications systems. This includes application and
transactional files.
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Building business rules to fairly allocate margin, credit risk, and expenses among client accounts.
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Running the model to produce output data.
FINANCIAL PERFORMANCE
Our Set of Reports Includes:
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Eighteen reports about the profitability of your customers, officers, and products.
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A series of trend reports that not only provide you a current picture of profitability, but also insights
into changes.
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Analysis that is delivered in a timely manner. Reports will be delivered within 15 days of receipt of all
necessary client data.
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An executive summary that highlights key data from the various reports.
Your Institution Will Also Receive:
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A quarterly presentation of report findings by a trained profitability consultant – a dedicated industry
professional whose full-time job is working with financial institutions on understanding and using
profitability information.
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A data feed of profitability information which could be used to upload to other key application systems
(MCIF/CRM/Core System).
Current RPM clients can maintain their RPM license and simply add on the reports and presentation at
a discounted rate.
“We have actively used RPM since 2006 to understand client profitability and thought we had a pretty good
handle on it. The insights we obtained through these reports along with the discussion with the profitability
consultant were very helpful. Our executive management team left the recap meeting with a deeper
understanding of our clients and their profitability that will allow us to manage our bank even
more effectively.”
- Anita Werner
Vice President, Bank of the West (El Paso, TX)
Contact ProfitStars Today
Your time is limited. Let ProfitStars help you succeed in today’s market by freeing your time to focus on other
critical business tasks. Contact your ProfitStars representative at 1.800.356.9099 today and set up a time to
discuss if the RPM Client Profitability Reporting Service is right for you.
Additional information is available at www.ProfitStars.com or by calling 877.827.7101
© 2014 Jack Henry & Associates, Inc.® ProfitStars is a registered trademark of Jack Henry & Associates, Inc.