Infor CloudSuite
Public Sector
Overview
INFOR CLOUDSUITE PUBLIC SECTOR
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What if...
You could improve service to your community—
in spite of having to do more with less?
You could implement flexible solutions specifically
built for the complexities of managing government
and addressing citizen concerns?
You could deploy your ERP system with a low total
cost of ownership and minimal upfront investment,
freeing capital for other projects?
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Build better communities with
Infor CloudSuite Public Sector
As a professional in a public sector agency, you face challenges that aren’t like those of any other industry. Your team knows firsthand the struggle of doing more with less, as the demands of citizens must be met despite lower revenue and smaller budgets.
And those demands are evolving rapidly. The services you provide are expected to reflect trends that are fast becoming the
norm—from mobility and social media to 24x7x365 accessibility.
It’s more important than ever to have an IT infrastructure with the flexibility and functionality to meet these challenges. But finding
a way to modernize your agency quickly, easily, and cost-effectively has historically been difficult.
Now you can turn to Infor CloudSuite™ Public Sector, a ready-to-run solution set built specifically to meet the needs of public
entities like yours. Along with social collaboration tools and powerful middleware that connects various systems, you’ll receive
deep, industry-specific capabilities in key areas such as:
• Financial and revenue management
• Public safety and emergency management
• Human resources and payroll
• Governance, risk, and compliance
• Procurement
• Government lodging
• Asset management
• Libraries and information centers
• Permitting, planning, business licensing, and code enforcement
Even better, Infor CloudSuite Public Sector is delivered in the cloud, which gives you
greater agency-wide agility, faster deployment and response, and hassle-free ownership
that eliminates the need to maintain hardware, upgrades, or fixes. Infor’s industry-specific
solutions are compliant with the regulations and guidelines that concern your agency.
Plus, you can reduce your total cost of ownership and maximize your limited
IT resources.
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Maximize results and efficiency in an
increasingly complex sector
From state, local, and federal government to education, transportation, and utilities, all public agencies must evolve their
service models, increase innovation, and boost efficiency.
Hear it from the experts:
According to Gartner, “The future of digital government depends on its ability to use
data analytics and mobile services to engage citizens, employees and the crowd with
compelling and coordinated retail-grade user experiences.”1
A recent Forbes article says that "cloud computing is more than just the latest in a series
of attempts to pare down government spending—it’s a gateway to unprecedented
innovation in a sector known more for bureaucratic inertia.”2
The National Association of State CIOs named cloud computing the top technology
priority for 2014, citing cost savings through shared services, improved security, more
robust infrastructure, and operational efficiencies.3
1 Gartner 2014 CIO Agenda: A Government Perspective, Rick Howard and Poh-Ling Lee, March 20, 2014
2 Government as a Platform: How Cloud Computing Is Progressing Inside The Beltway, Forbes, February 23, 2014
3 Four Tech Trends That Will Impact State and Local Government CIOs, Data Center Knowledge, May 27, 2014
"[Customers] want to shift their
resources to focus on what
they do best, rather than on the
undifferentiated heavy lifting
of managing IT and complex
software. Infor CloudSuite on
Amazon Web Services delivers
a simplified and enhanced user
experience, across a multitude
of industries, and provides all
the agility, elasticity, and cost
benefits of the Amazon Web
Services Cloud to enterprise
customers around the world."
Andy Jassy
SVP, Amazon Web Services, Inc.
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Infor CloudSuite Public Sector:
Three ways cloud will revitalize your agency
Infor CloudSuite Public Sector is the only cloud-based solution with complete end-to-end functionality built specifically
for the financial, operational, and regulatory needs of public agencies. With Infor CloudSuite Public Sector you get:
Industry-specific software
Secure infrastructure
Faster time to value
Infor CloudSuite includes the same
proven functionality that has helped over
3,600 public organizations operate more
efficiently and cost-effectively, including
federal, state, local, transit, utilities,
and public safety agencies.
The solution’s infrastructure is fully
managed by Infor, with Amazon Web
Services (AWS), the leaders in cloud and
big data management, providing secure,
reliable data centers that are fit for the
Federal Government and compliant with
relevant industry regulations. 4
Infor CloudSuite Public Sector offers
a faster time to value with minimal upfront
investment, reductions in labor costs,
and hassle-free adoption for users
like the City of Greensboro—which is
projected to enjoy six-figure savings in its
first few years.5
4 AWS GovCloud (US) Region – Government Cloud Computing, product page, http://aws.amazon.com/govcloud-us/
5 Minutes of the City Council of the City of Greensboro, N.C., March 4, 2014, Page 25
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Modernize, simplify, and save
Infor CloudSuite Public Sector offers flexible, industry-specific functionality and user productivity in the cloud to help you:
Simplify the day-to-day and overall business of managing government.
Rapidly respond to ever-growing citizen service delivery expectations.
Integrate systems across departments for better coordination and collaboration.
Lower your organization total cost of ownership.
Maximize and extend your agency's limited IT resources.
Use pervasive analytics to improve process flows and make better decisions.
Improve productivity and employee satisfaction with a simple, elegant user interface.
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A 360º view of your citizens
Timely Information
Effective Collaboration
Sustainable Integration
Mobile Flexibility
Efficient Processes
Lower Total Cost of Ownership
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Infor customers have gained organizational agility,
cost control, and greater efficiency with our public
sector solutions. Here's a small selection:
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Why Infor CloudSuite?
Infor CloudSuite is an agile, secure set of solutions on a highly flexible hosting platform that is currently
serving more than 25 million users worldwide. With an Infor CloudSuite deployment, you can:
Increase agility
When you have Infor CloudSuite Public Sector, you get automatic upgrades and can incorporate new
technologies easily. You’ll be able to launch services in new locations and grant controlled access to
contractors, citizens, and other municipal entities. The solution set can also support agencies with multiple
divisions and provide visibility across various call centers, offices, libraries, and warehouses.
Reduce your total cost of ownership
Because data is no longer stored on-site, you can say goodbye to expensive servers and hardware.
You’ll have to devote fewer resources to hardware and software upgrades and fixes, and can instead
allow support personnel to focus their efforts on activities that have a more direct positive impact on the
community. You can also dramatically simplify the process of keeping your technology current, benefiting
from the latest innovations and leaving aging IT infrastructure behind.
Ensure greater security and reliability
With data managed and protected by AWS, a global leader in cloud computing, you receive best-practice
protocols in application, network, physical, and operational security, as well as monitoring services to
make sure your data is safe. Through 24/7/365 uptime, you’ll be able to ensure compliance with pertinent
regulations and public sector guidelines.
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Take a closer look at the components
Keep every function of your agency running with maximum efficiency, while enjoying powerful
collaboration tools and the freedom of mobility. With Infor CloudSuite Public Sector, you can finally
devote more resources to strategic projects.
Financial management streamlines the management of all your
financial systems and combines with reporting and analytics to
give you greater visibility, control, and results.
Citizen relationship management (CRM) helps consolidate your
communication channels so you can serve the citizenry via email,
self-service kiosks, and interactive voice response. You’ll be able
to seamlessly manage all 311, utilities, and assets.
Procurement solutions give you deeper visibility into your
agency’s entire service chain, from source to citizen delivery.
Emergency management systems facilitate fast, accurate sharing
of information to help your law enforcement, fire, and emergency
personnel respond sooner to public safety incidents.
Human capital management gives you a full, actionable view into
your workforce to enhance employee recruiting, retention, payroll,
training, and succession planning for smooth knowledge transfer.
Agency-wide reporting and analytics will help your team make
better retirement investments.
Libraries and information center capabilities help you easily
manage your circulation, cataloging, acquisitions, serials, and
reporting functions, all of which benefit from metrics reporting.
Permitting, licensing, and enforcement functions cover your full
range of municipal services for better licensing, enforcement,
planning, and permitting, which can increase citizen satisfaction.
Governance, risk, and compliance (GRC) solutions provide
accurate, actionable, and auditable intelligence in real time across
all systems, processes, and transactions. Your agency will be able
to more effectively manage compliance to avoid penalties and
public relations disasters.
Enterprise asset management helps you maximize the life cycle
and efficiency of your agency’s equipment, facilities, and vehicles
to begin the practice of smarter, proactive cost management.
Government lodging solutions help your agency maximize its
space utilization, cut costs, and effectively manage all front- and
back-office processes.
Customer information system (CIS) software provides advanced
municipal billing capabilities to help increase your revenue from
water, sewer, solid waste, and other services—which can increase
your cash flow for important community-facing projects.
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With Infor CloudSuite Public Sector, you get innovative
technology specifically designed for the public
sector that helps you upgrade your services to the
community—cost-effectively and sustainably.
Learn more
>
About Infor
Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in more than 200 countries and territories improve operations, drive
growth, and quickly adapt to changes in business demands. To learn more about Infor, please visit www.infor.com.
Copyright ©2014 Infor. All rights reserved. The word and design marks set forth herein are trademarks and/or registered trademarks of Infor and/or related affiliates and subsidiaries. All other
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information, products and services described herein are subject to change at any time without notice. www.infor.com.
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