Proposal of Networking Saudi Telecom Company (STC) Introduction to Telecommunication Section: 201 Done by: Maytha AlMasoud Sajedah AlMarzuq Done For: Dr. Valentina Korzhova Due date May 13, 2012 Outline: Introduction Problem statement Network transmission media Types of networks based on physical scope Network Classification Security Issue Basic hardware components Introduction History of Saudi Telecom Company (STC) Saudi Telecom Company was founded in 1998. STC is a Saudi company that provides services for landline, mobile, and the Internet. Working STC through five business units: the phone unit, which includes services, landline, phone cards, outlines, card services, prepaid services business; unit mobile, and offer a range of mobile services, which includes all of the mobile family, Sawa, messaging services, business services and data services and roaming; unit Saudi Net, and provides internet services, and services unit STC to pay bills online via the Internet; and Saudi Data integrity solutions to serve the data. STC is the leading national provider of telecommunication services in the Kingdom of Saudi Arabia. The company is working continuously to fulfill and satisfy the market requirements, keeping pace with the emerging technologies in the telecommunications sector and satisfying its customer's needs. STC has put in its consideration that, this is the way to reinforce its position and identity in view of a changing world where the role and usage of telecommunications became more significant when the internet was launched in 2000. The company starts to move faster to give its customers the service that they expect, so they launched the third generation (3G) services in the year 2006. Public networking STC is a public network where public network is run as a service that is available to subscribers. It is a public network because if a corporation or an individual pay the fees they can use it. STC considered public network because it is a company that offers service is known as a service provider. Public refers to the general availability of service, not to the data being transferred. Problem statement Telecommuting will have major effects in the worlds of work and family life. There is no escape from technology. In most cases this is not a problem though. Many people respect and admire technology because it is there to benefit them. Without the technological advances we have had over the years, the world would not be what it is today. 1) interruption of service Most of STC users Facing some problems of DSL service,so the most unresolved problem is interruption of service every 5 or 10 Minutes. For example when we have online exams , or job interview then the connection drop suddenly, then the opportunity went with the wind. 2) Network Coverage The network of the STC doesn’t cover the entire country, for example, we can’t reach the network easily in some areas through the wireless. For example, when we camping in desert, sometimes we can’t reach the network through our laptop, Ipad and phones and if we reach it, the network connection working slowly even when we are at home. 3) Network error connection In addition, Network error connection or network busy When we sent messages through mobile phones or broadcast through the blackberry sometimes they are not delivered. This problem still customer's faced on STC specially when we trying to make a call. 4) Speeds Finally the connection operating at a significantly lower speed than agreed. So connection speeds that are slower than promised. For example, when the STC offering 4 MB they just give us 3.5MB. We all need high speed to keep working quickly; we don't want to waste time for waiting the page open and so on. The sheer size of STC is partially to blame. As this company innovates to keep up with their customers’ social networking habits, telecom customer service interactions have become increasingly scattered and inconsistent. Network transmission media A. There are four connection methods for transmission media: 1. Optical fiber: An optical fiber is used for communication in a single direction. STC uses the optical fiber when transmitting telephone. 2. Wired: waves are guided along a solid medium such as a transmission line. STC offered wired services like the telephone services. 3. Wireless: transmission and reception are achieved by means of an antenna. STC offered wireless services like broadband services and internet. 4. Point-to-point laser: Laser communication follows line-of-sight, and requires a clear, unobstructed path between the communicating sites(the sending and receiving equipment must be united precisely to insure that the sender's beam hits the sensor in the receiver). STC uses the point-to-point laser in order to make sure if the data are sent or received. B. Wired technologies: Twisted pair: The use of two wires twisted together helps to reduce crosstalk and electromagnetic induction. While twisted-pair cable is used by older telephone networks and is the least expensive type of local-area network (LAN) cable, Twisted pair is the ordinary copper wire that connects home and many business computers to the telephone company. Coaxial cable: has a wire conductor in the centre, a circumferential outer conductor, and an insulating medium called the dielectric, separating these two conductors. Optical fiber: Telephone transmission method uses fibre-optic cables. Optical fibres transmit energy in the form of light pulses. The technology is similar to that of the coaxial cable, except that the optical fibres can handle tens of thousands of conversations simultaneously. C. wireless technologies: Terrestrial: Communication uses equipment such as radio or microwave transmitters that is relatively close to the earth's surface. STC has a lot of man made towers for telecommunication services. Actually, it sells the bad towers to Mobily Company; that is the reason behind having a bad network for those who use Mobily sim cards or internet. Satellites: communications satellites provide a microwave radio relay technology complementary to that of communication cables. STC use it for mobile applications such as communications to ships. Wireless LANs: STC serves many wireless LANs services or Wi-Fi devices that are used for many needs such as connecting laptop users who travel from location to location, and mobile networks that connect via satellite. Types of networks based on physical scope Local area network A. (VPLS) services: STC provides (VPLS) services as network's default, so they provide this service to concept of Virtual Private Network to enable the clients business to link set of points to others customers form other places through the use of Layer 2 over STC’s Multiprotocol Label Switching (MPLS) network. VPLS Bandwidth Offering From 2 Mbps up to 2.5 Gbps. So we can use this service in various government and private sectors, such as Financial applications, data Centers interconnectivity, stock market, network-Based meeting, like banks, health sector, Education, transportation, and other business sectors, because this service check the demands of the business sector. B.Service Benefits: 1.High Availability VPLS through VPN provides “Any-to-Any” connectivity over Ethernet. Therefore, all the corporate sites appear to be on the same LAN, regardless of their location. 2.High Flexibility VPLS allows business to use any routing protocol. 3.High Efficiency VPLS enables business communications to be transported via non-IP protocols. Additionally, VPLS enhances businesses through offering broadcast and multicast applications. Personal area network STC company used A personal area network (PAN) is a computer network used for communication among computer and different information technological devices close to one person. Like printers. fax machines telephones scanners Also PAN may include wired and wireless devices. A.A wired PAN : is usually constructed with USB and Firewire connections B.A wireless PAN: 1. such as Bluetooth . 2.infrared communication. Home area network STC used A home area network (HAN) is a residential LAN which is used for communication between digital devices typically deployed in the Company, usually a small number of personal computers and accessories, such as printers and mobile computing devices. An important function is the sharing of Internet access, often a broadband service through a cable TV or Digital Subscriber Line (DSL) provider. Also STC offered : A.DSL Sky Internet: Sky Internet Protocol (IP) allows you to leverage the coverage of satellite to expand the IP-VPN coverage, which enables you to have IP-VPN at all locations, regardless of distance. *Service Benefits High Availability DSL sky internet provides connectivity anywhere throughout the Kingdom, regardless of the existence of a terrestrial service. High Scalability DSL sky iInternet offers you higher upstream and downstream bit rates, where it works independently from the existing terrestrial infrastructure. Easy and Fast Setup Sky IP is an easy and fast technology to setup, which can be fully deployed within 1-2 days Wide area network A wide area network (WAN) is a computer network that covers a large geographic area such as a city and country even intercontinental distances, using a communications channel that combines many types of media such as telephone lines, and cables. A WAN often uses transmission facilities provided by common carriers, such as telephone companies. WAN technologies generally function at the lower three layers of the OSI reference model: the physical layer, the data link layer, and the network layer. STC support this service by using Aamal Net , this services provides a comprehensive business management internet package (basic package) which includes ADSL connectivity and professional router with service remote management to meet your different business needs. Aamal Net Benefits: High Flexibility Aamal Net provides businesses with the power to control the expenses through manageable monthly fees on their phone bills, without the need to pay high fees one time. Complete Service Aamal Net offers businesses all connection requirements without the need to deal with different entities to provide them with vital broadband services. Managed Services Aamal Net allows businesses to focus on their core competencies and leave the technicalities to a professional team, ensuring high quality services, to meet expectations and to secure transactions within a firewall. High Speed Connectivity Aamal Net is distinguished by business internet connectivity from any existing offers through delivering an exceptional performance for up to 20 users. Aamal Net Consists Of: o o Internet access via DSL. Firewall. Integrated professional business router with wireless features. Static IP Intrusion Prevention System (IPS). Virtual Private Network (VPN) capabilities. Campus network A campus area network (CAN) is a computer network made up of an interconnection of LANs within a limited geographical area. The networking equipment (switches, routers) and transmission media (optical fiber, copper plant, Cat5 cabling etc.) are almost entirely owned by the STC campus In the case of a STC campus-based campus network, the network is likely to link a variety of campus buildings including, for example, head offices or any departments. Metropolitan area network STC building used Metropolitan area network (MAN) to keep and control their informations. Also STC provide this services to the government and huge company because MAN is a large computer network that usually spans a city or a large campus, it's not cheep at all. Enterprise private network STC used An enterprise private network to built network by an enterprise to interconnect various such as company sites, head offices and remote offices, in order to share computer resources. Virtual private network STC offering VPN to the country because it can be used to separate the traffic of different user communities over an underlying network with strong security features. So a VPN has a topology more complex than point-to-point. Quick Net- Connected Drive:~ STC provide the first car in the Region equipped with “Quick Net” service installed on a BMW 7 Series vehicle as a result of an agreement of cooperation between STC and Mohamed Yousuf Naghi Motors, the exclusive BMW Dealer in the Kingdom of Saudi Arabia BMW Connected Drive which is internet in the car is a new concept offered by BMW in its mission to develop tomorrow’s technology for today cars. Internetwork An internetwork is the connection of multiple computer networks via a common routing technology using routers Global area network Internet Transit Service (W3 Highway) Service Description STC Wholesale Internet transit service provides high performance international as well as regional IP transit via STC internet Exchange nodes world wide. STC Internet network has extensive connectivity with internet access points ,and various peering arrangements with major carriers and backbone providers. Internet Transit provides connectivity to global Internet through highly resilient and scalable network backbone. The service provides the shortest path to the region. Customer Benefits 1.Performance A. Scalable, with dedicated connections to the global Internet. B. Shortest internet path to the region 2.Reliability High performance, fault tolerant resilient backbone with diverse East and West routing Internet International Internet Connectivity Service Description International internet connectivity service provides local operators in KSA with connectivity to global internet hubs with which STC Wholesale has business agreement. STC Wholesale unfiltered internet solution is a bundle of national transmission, cable station access, international circuit, and internet connection. Customer Benefits STC wholesale’s international internet service provides new local operators with flexibility and reliability at very low cost. Scalability *Offers a various range of capacity based on DS3 and STM-1 connections. *Provides easy migration to higher bandwidth whenever needed. Short Lead Time Offers local operators access to high capacity on SMW3 and SMW4 with short lead time. Support -Offers proactive monitoring and management of the national and international network. -Provides redundancy on alternative internet routes. Envision Only one receiver ensures you the enjoyment of entertainment and watching in the highest degree of clarity and accuracy, for whatever your tendencies are, only Envision will meet them all through a carefully selected packages to befit different age categories, in an exclusive unique advantages and choices such as previewing programs and movies on demand, temporal pause of displayed show, re-watching programs that was transmitted during the last 7 days, programs' search and full programs' control to ensure safe and sound watching for the entire family. INVISION Receiver Features:~ -Can receive free and encrypted TV channels via IPTV. -Has a hard disk of 160GB storage capacity. -Can receive free channels only via satellite dish. INVISION Remote Control Features:~ Multipurpose, enabling you to control the INVISION device, the TV, the DVD player, and any other device. FREE Wi-Fi with STC Broadband STC gives you Free unlimited Wi-Fi with many of our broadband packages. That means you can access wireless internet when out and about on your iPhone, iPad, laptop or any other way you want to connect to the internet. Intranets and extranets Intranets and extranets are parts or extensions of a computer network, usually a LAN. STC’s advanced MPLS network consists of the terabit capacity edge and core routers, full mesh redundant ultra high bandwidth links. MPLS IP-VPN Service (Future Today) Service Description: MPLS IP-VPN provides end-to-end connectivity and allows intranet, extranet and remote access capabilities. STC provides national and international MPLS network connectivity for clients in Saudi Arabia as well as in foreign countries. STC MPLS Network:~ STC MPLS offers varying levels of access to STC’s MPLS network which has the capability to deliver voice, data and video traffic using QoS/CoS to other locations. STC’s National MPLS offers wide geographic coverage nationally and internationally. International connectivity is enhanced thought key partnerships with top tire carries. MPLS has become the de-facto standard for site-to-site over virtual private networks (VPNs) worldwide. By choosing an appropriate QoS/CoS, a customer can prioritize its applications to ensure optimum performance. MPLS service provides flexible any-to-any connectivity with transmission speeds selected by STC customers. This service provides private connectivity– for example: Intranet: for interconnecting company sites across international boundaries. Extranet: for interconnecting and sharing resources for B-2-B or B-2-C across international boundaries. Overlay network For example, many peer-to-peer networks are overlay networks because they are organized as nodes of a virtual system of links run on top of the Internet. The Internet was initially built as an overlay on the telephone network. Network Classification Network architecture: Network architecture is the design of a communications network. 1. Active networking: It consists of active hardware, capable of routing or switching as well as executing code within active packets. 2. Client-server: A network architecture in which each computer or process on the network is either a client or a server. Servers are powerful computers or processes dedicated to managing disk drives (file servers), printers (print servers), or network traffic (networkservers ). Clients are PCs or workstations on which users run applications. Clients rely on servers for resources, such as files, devices, and even processing power. 3. Peer-to-peer: computers are dedicated to serving the others.STC this kind of networking in sharing files without the need central server. Network topology: A topology refers to the manner in which the cable is run to individual workstations on the network. 1. Ring topology: arranges for computers to be connected in a closed loop 2. Mesh topology: provides a direct connection between each pair of computers 3. Star topology: all computers attach to a central point 4. Bus topology: usually consists of a single cable to which computers attach. (drector, 2006) Security Issue: • Firewalls It is a software-based that is used to help keep a network secure. Its primary objective is to control the incoming and outgoing network traffic by analyzing the data packets and determining whether it should be allowed through or not. • Security technology STC’s security is based on its firewalls. It uses the firewalls technology to protect the users’ accounts, so that only employees can access these accounts. In addition, it uses the authentication technology in order to protect the accounts from unauthorized people. • Encryption Encryption is the conversion of data into a form, called a cipher text, which cannot be easily understood by unauthorized people. • Authentication In private and public networks authentication is commonly done through the use of login passwords or passphrases; knowledge of such is assumed to guarantee that the user is authentic. Thus, when you are asked to "authenticate" to a system, it usually means that you enter your username and/or password for that system. Basic hardware components Computer is a complex system built from multiple components. Having some knowledge about these components will help you build your own computer or choose the right parts for a computer upgrade. Each component has a certain role in a PC, and a PC’s top performance is usually limited to the performance of its slowest component such as Memory, Hard Disk, Drive Video Card, Sound Card, and the important one Network Card. Network interface cards A network card, network adapter, or NIC (network interface card) is a piece of computer hardware designed to allow computers to physically access a networking medium. It provides a low-level addressing system through the use of MAC addresses. Each Ethernet network interface has a unique MAC address which is usually stored in a small memory device on the card, allowing any device to connect to the network without creating an address conflict. Ethernet MAC addresses are composed of six octets. Uniqueness is maintained by the IEEE, which manages the Ethernet address space by assigning 3-octet prefixes to equipment manufacturers. The list of prefixes is publicly available. Each manufacturer is then obliged to both use only their assigned prefix(es) and to uniquely set the 3-octet suffix of every Ethernet interface they produce. Ethernet So STC provide VPLS ..~ Virtual Private LAN Service (VPLS) enables customers to connect multiple sites together by creating “Any-to-Any” Layer 2 tunneling Virtual Private Network (VPN). Furthermore, VPLS supports multiple enterprise applications including voice, video, data and internet. Service Benefits:~ 1. High Availability VPLS through VPN provides “Any-to-Any” connectivity over Ethernet. Therefore, all the corporate sites appear to be on the same LAN, regardless of their location. 2. High Flexibility VPLS allows business to use any routing protocol. 3. High Efficiency VPLS enables business communications to be transported via non-IP protocols. Additionally, VPLS enhances businesses through offering broadcast and multicast applications. Service Details:~ VPLS Technicality Advanced data service is utilized through the use of Layer 2 over STC’s Multiprotocol Label Switching (MPLS) network VPLS Applications Usage:~ A. Financial applications. B. Stock market. C. Tele-training. D. E-Learning. E. Video surveillance systems. Gigabit Ethernet Gigabit Ethernet NICs give network transfer speeds of up to one Gigabit per second. These cards attach to PC using same means as before mentioned, though, they are much more likely to be formed for PCIe slots. These NICs can use Category 5, 5e, 6, and 7 cabling, with a preference for latter. Though, these NICs are more frequently created to use fiber optic cables for utilize in enterprise solutions like web servers or data storage centers. Fiber Optics Main network infrastructures like tier 1 and 2 Internet backbones need more controlling NICs. Fiber optic NICs consume fiber optic cabling to achieve speeds of 10 gigabits per second, with a requirement below review to push this limit to 100 gigabits per second. These NICs are frequently, though not always, exterior devices that attach to servers or workstations by an internetworking plane which gives a lower connective speed to individual devices like 100 Mb/s. These NICs are a significant financial investment and need much service and maintenance. FTTH service:~ STC is the first in the Kingdom providing fiber optics to the home (FTTH) which is real internet in the home with high record speeds ranging from 40 to 100 mb based on the package and with an attachment speed reaching10 mb. Wireless NICs Wireless NICs give similar networking capabilities as wired counterparts, though they have their own transfer capabilities. Speeds of 54 Mb/s are usually available to wireless NICs without teaming some NICs together to mix bandwidths. These NICs, though give for wireless networking that permits for freedom in PC topology and installation. 3G Multi SIM and Wifi are the best servisses that STC offerd. Wireless Dongles There is a wireless networking device utilized by individual machines that have access to a main PC that is attached to a wireless router. This wireless router permits user to install wireless dongles rather than whole routers with every extra machine on network. These devices attach by ether connectors to a standard Ethernet card; though, they are common in a USB compatible connective specification. This connectivity through USB permits for real time plug and play installation without financial load of buying many wireless routers per machine QUICK net's:~ STC continues to provide us with the best offers, such as QUICK net's General Features:~ 1. High-speed connection to the Internet 2. Supports all document-linking applications available through JAWALNET (GPRS/EDGE/ 3G/ HSDPA) 3. Sending and receiving SMS 4. Saving and managing address book menus 5. Detailed information about the type of calls (call type, duration, speed of receiving and sending) as well as the size of received and sent documents. Repeaters and hubs A repeater is an electronic device that receives a signal, cleans it of unnecessary noise, regenerates it, and retransmits it at a higher power level, or to the other side of an obstruction, so that the signal can cover longer distances without degradation. In most twisted pair Ethernet configurations, repeaters are required for cable that runs longer than 100 meters. A repeater with multiple ports is known as a hub. Repeaters work on the Physical Layer of the OSI model. Repeaters require a small amount of time to regenerate the signal. This can cause a propagation delay which can affect network communication when there are several repeaters in a row. WAN stands for Wide Area Network and allows the hub to connect to other networks, typically other switches or “upstream” connections. When you use a hardware router to share a high-speed Internet connection (cable, DSL, etc.), you typically connect the high-speed modem to the router’s WAN port. Bridges: Direct dialing allows companies to bridge the gap between customers and them. Also STC provide service which is: ” DID/DOD” 1. Exceptional Free Offering Direct dialing enables subscribers to obtain a special number within the assigned numbers at no cost. Additionally, direct dialing provides free internal calls between extensions, with unlimited local call included. 2. Cost Effective Direct dialing enables more employees to be provided with direct dialing and call receiving capabilities with fewer numbers of links to exchange. 3. Increase Productivity Direct dialing allows companies to bridge the gap between customers and their internal department and eliminate long holding times, thus maximizing their customers' satisfaction and improve their efficiency and productivity. Switches A network switch or switching hub is a computer networking device that connects network segments or network devices. Switches are also 'intelligent', but are able to handle more than 2 ports and are able to handle more than 2 communications at the same time: When a transmission comes in on one port, the switch looks at the MAC addresses to determine, onto which port to send it out.Also Switches WAN stands for Wide Area Network and allows the hub to connect to other networks, typically other switches or “upstream” connections. When you use a hardware router to share a high-speed Internet connection (cable, DSL, etc.), you typically connect the high-speed modem to the router’s WAN port. Routers A router is an internetworking device that forwards packets between networks by processing information found in the datagram or packet (Internet protocol information from Layer 3 of the OSI Model). In many situations, this information is processed in conjunction with the routing table (also known as forwarding table). STC Routers use routing tables to determine what interface to forward packets (this can include the "null" also known as the "black hole" interface because data can go into it, however, no further processing is done for said data). The most familiar type of routers on STC are home and small office routers that simply pass data, such as web pages and email, between the home computers and the owner's cable or DSL modem, which connects to the Internet through an ISP. More sophisticated routers, such as enterprise routers, connect large business or ISP networks up to the powerful core routers that forward data at high speed along the optical fiber lines of the Internet backbone. References (n.d.). Retrieved May 8, 2012, from computerhope: http://www.computerhope.com/jargon/n/nic.htm David D. Clark, "M.I.T. Campus Network Implementation", CCNG-2, Campus Computer Network Group, M.I.T., Cambridge, 1982; pp. 26. Robert J. Kohlhepp (2000-10-02). "The 10 Most Important Products of the Decade". Network Computing. Retrieved 2008-02-25. Rouse, M. (2006, July). Retrieved May 10, 2012, from techtarget: http://searchsecurity.techtarget.com/definition/encryption Vemuri, L. R. (2007, May). Retrieved May 8, 2012, from theiia.org: http://www.theiia.org/intAuditor/itaudit/archives/2007/may/what-is-authentication/
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