Team Final Project
Brockton Stroud
Andrea Wise
Briana Boss
Chad Pearlman
Anthony Wood
Illusionary Transparency
- Leaders describe something whether it be
an order or reference, in which they think is
perfectly understandable but is unfamiliar to
the member they are talking about.
-Could be detrimental to a team’s trust in
each other as well as their capability to cope
with one another.
-The key to resolving this issue, is to keep a
professional demeanor while working and
always reflect before communicating with
others.
Example
-The Thirsty Lion in Tempe Marketplace
-Endures harsh feedback from his fellow
employees because of the illusion of
transparency in terms of his boss
-Illusion of transparency lies with the
manager
-Belief that it is a reasonable request
-Lack of knowledge in regards to how Jake is
treated and the fact the Jake doesn’t
understand why his manager keeps making
him complete this task
Information dependence
-Team members “have to rely on each other
for information is
-Everyone is unique with their own
backgrounds, expertise, training, and
experience.
-If there was a team who shared similar
experiences while working in the same
department of specialty, as well as had the
same lifestyle backgrounds, then there would
be no gap of information shared.
Example
-Jake was looking for one last server to give
him his tip but could not find the person
-Another server who knows the whereabouts
of the person Jake is looking for.
-Information dependence problem causes
him to have the dire problem of unknown
information
-Carpool from the school to the tennis courts
-Member of our team withheld information
-We rely on each other for information
Accountability
-Important aspect of information sharing
-Accountability is defined as the extent to
which people and teams feel responsibility
for their actions and decisions
-If accountable for their actions or decisions
in the process as opposed to the outcome
teams more likely to share unique
information to the group.
Example
-Project manager in the army
-Maintenance teams accountable for their
actions
-Maintenance team didn’t complete repairs
to an aircraft in an expected time, we would
want to know why.
-Encouraged to be forthright with
information and keep leadership in the loop.
Collaborative Problem
Solving
-Requires that groups generate new
information.
-Make inferences that no other individual
group member could have inferred
-Group members share unique information
among the group
-Groups usually use a process to facilitate
collaborative problem solving
- One process is allowing individual members
time to internally recall and record details of
personal experiences or observations that
can later be shared to the groups
Example
-Project manager in the army, collaborative
problem solving was critical
-Unique information is shared
-Team members would have access to
resources or information
-Help another team member solve their
problems
-Open and candid communication is essential
to any team being successful
Teams
-Teams that will work together should train
together
-Tactical and problem solving teams: work
and train together.
-Perform better than teams whose members
are equally skilled but do not train together
-Successful groups who are skilled in the
same areas have a higher success rate in
completing the task when they go through
exercises and training together
Optimizing Human
Resources
-Essential part of a company’s ability to
succeed.
-Is able to ensure all employees are able to
use their skills and abilities the best way
possible.
-Unexpected problems can be solved more
quickly and easily
-Companies have the ability to move their
employees around and use the resources at
hand to keep the business going.
Bibliography
• Leigh L. Thompson, L.L.T (2014). Making The Team A Guide For Managers. (5th Ed.). New Jersey: Pearson.
- This text provides a good balance of theory and practice. It combines cutting-edge research on groups with practical management
principles. Making the Team. (October 5,2016). Retrieved from https://www.amazon.com/Making-Team-5th-LeighThompson/dp/0132968088
- The text is organized into 3 primary tasks for the leader/manager: 1) Accurately assessing and improving team performance; 2) Managing
the internal dynamics of teams (diversity, conflict, and creativity); and 3) Optimally leveraging the team within the larger organization. .
Making the Team. (October 5,2016). Retrieved from https://www.amazon.com/Making-Team-5th-Leigh-Thompson/dp/0132968088
- -It is written for both team leaders and team members. Making the Team. (October 5,2016). Retrieved from
https://www.amazon.com/Making-Team-5th-Leigh-Thompson/dp/0132968088
• “Information Dependence”: istock.photo.com
Image (online)
• “Illusion of Transparency”; photo 1: stock.adobe.com/image
Image (online)
• “Illusion of Transparency”; photo 2: bing.com/images
Image (online)
• “Collaborative Problem Solving”; photo 1 and 2: photobucket.com/images/business
Image (online)
• “Accountability”; photo 1and 2: freedigitalphotos.net/images/business
Image (online)
• “Teams that Work Together Should Train Together”; photo 1 and 2: : freedigitalphotos.net/images/business
Image (online)
• “Optimizing Human Resources”; photo: freedigitalphotos.net/images/business
•
Image (online)
By Leigh Thompson (Author). (n.d.). Making the Team (5th Edition) 5th Edition. Retrieved October 07, 2016, from https://www.amazon.com/Making-Team-5thLeigh-Thompson/dp/0132968088