Introducing
New look Back Office
1 December, 2016
Digital Transformation
 Beta launch: 5 Dec 2016
 Access via legacy Back Office
 Available on 5 Dec:
 Team Dashboard
 Resource Library
 Getting started training
 Calendar
 ACN News
 Prospect Manager
Key Points
 Access bonus promotion, register for the event
 Start the business right with “Getting Started in ACN”
 View business snapshot: points, services, incomplete customers, outside
customers for organisation, downline legs and points
 Get position promotional information
 IBO can view regional events on the calendar
 Follow ACN on social media and review New Feed
 Access marketing sites (DWS)
Home
Screen
Widgets
1. Search team members
The search box allows the logged in user to search their
downline. When the user clicks on a name it loads the
team dashboard as that selected team member. This
search box is also in the Team Dashboard.
An IBO can:
 Click on the search box and type to find a team member
 Click on a person in the search results.
2. Business snapshot widget
Provides IBO with the following:
 Points
 Services
 Incomplete Customers
 Outside Customers
 TC Legs
 RD Legs
 RVP Legs
 200 Point Legs
 Downline Total Billing
3 . Tr a i n i n g w h e e l w i d g e t
Progress achieved in training courses is
represented as a percentage. When
clicked, you can view a list of training steps
in the course and the amount completed on
each step.
An IBO can:
 Click through to see percentage completed for each
training course by using left and right arrows
 Click on the percentage to reveal the back of the
card that shows the progress on each step in the
course
4. ACN News widget
A real-time news feed that
shows the latest news from
ACN Corporate for IBOs.
If a post is clicked, they will
stay in the IBO Back Office
and be able to view the
complete post.
5. Calendar widget
Company-wide calendar events are represented on a month view with a
link to view the full calendar. Calendar events are added by an admin user
and IBO users.
An IBO can:
 View the current date located at the top and also represented by a
circle on the day in the month view below.
 View the current month view with dots representing events for each
day.
 Click through previous and future months and see the month view for
each by using the left and right arrows.
 Click on a date with dots to reveal a pop up showing the events and
event details for that day.
 If a date only has one event, the event details will be shown. If the date
has multiple events, a list of events will be shown and the details of
each can be viewed by clicking on the event in the pop up.
6. Marketing sites widget
An IBO’s Personal Website, Storefront and
DWS in this widget. Includes a hit counter and
share options.
An IBO can:
 View their personal website address(es).
 Click the personal website address to view it in a new
window.
 Click on “Share” to share the link via email, copy link to
clipboard, internal team messaging, or select social
media platforms
7. Corporate social links
The corporate social links are represented by
icons and provide the user with quick access to
the corporate social media pages including:
 Facebook
 Twitter
 YouTube
 Instagram
8. Notifications
 Receive promotional alerts for the
IBO’s personal position as well as
their downline.
 Get alerts about new prospects.
9. Internal Chat
 Send chat messages through
organisation
Position
information
Key Points
 Personal Information: BID, Start Date, Position Status, Commission
Level, and Grace period details
 My Customers: Points, Total Services, Incomplete customers, Scheduled
to Purge, and Detailed Customer List
 Sponsor: Name and contact information
 Legs: Legs by position level and 200 points
 Contact Info: edit personal contact information
 Position Information: Position Status and Promotional information (to be
rolled out a later date)
 Marketing Sites: DWS Getting Started in ACN: training and material for
doing the business the right way
1. Preferences
IBO will still be able to edit personal
information and make changes to
language preferences.
2. Personal information widget
Displays basic IBO data:
 Photo
 Business Name
 Business ID
 Start Date
 Status
 Highest Position
 Current Position
 Current Commission Level Earned
 Grace Period Days Remaining
3. My Customers widget
Displays customer-related data points represented by coloured circles. The
“Incomplete” circle is grey when the number is 0, and changes to yellow
when the number is greater than 0. All other circle colours remain the same
color always. When the widget is clicked it turns around to display the full
(existing) PCL page in a scrollable window.
An IBO can view the following :
 Points
 Total Services
 Incomplete
 Scheduled to Purge
• Click to view the full PCL on the back of the widget
• View the PCL widget on the team dashboard to view the data points of
team members, but cannot click to view the full PCL of a team member.
My Customers
My Business
Key Points
IBOs can access:
 Report Centre (PRO Subscribers)
 Team Dashboard
 Visual Tree
 CABs and Commissions
1. Brand new report centre
 Mobile optimised reports
 Quick Reports including:
 State-of-the-art user experience
• Hierarchy Report
 Built to provide the reports you
need faster than ever before
• New IBO Report
 Unlimited Build-Your-Own-Reports
• Close-To Report
• Promotions Report
• Services Detail Report
2 . Te a m d a s h b o a r d
Includes:
 Photo
 Legs Widget
 Upline Sponsor Information
 Personal Contact Information
 Personal Story
Widgets Included From Home Page:
 Position Information Widget
 Marketing Sites Widget
 Training Wheel Widget
Downline reporting
3. Visual Tree
 The visual tree provides IBOs with a graphical view of their downline structure, including key info about
each member of their team.
 Cards that are greyed out represent Inactive IBOs.
4. CABs and Compensation
 IBO can view
the most recent
statement and
will
automatically
open.
 Select other
payout dates to
view specific
statement
Tools
Key Points
IBOs can access:
 Resource Library
 Calendar
 Community
 Prospect Manager
1. Resource library
An IBO can:
 View the list of files
 Filter the file list view by clicking on categories and subcategories
 Click on a document and get the slide out tab on the right with
links to view/download and share a link to the document via
email, copy link to clipboard, internal team messaging, or
select social media platforms.
 Search documents and media in the current category
selected using the top search bar
 Access business documents such as IBO Agreements and
renewal forms, compensation plans, and training
A collection of files or media (audio and video) for IBOs to view, share
and download. Files are organised into categories and sub-categories.
View documents from other countries
By clicking on the globe, you
can select country and then
available languages
2. Calendar
Company-wide
calendar events are
represented on a month
view with a list of events
on the right side.
An IBO can:
 View the current month view with event titles and times listed on each day.
 View the list of events for the month on the right.
 Click through previous and future months and see the month and list views
 Hover on an event to reveal a pop up showing the event details.
 Click on a date on the calendar and see the list of events for that day
 Search events with the top search bar
 Add an event by clicking the green and white + button in the lower right corner.
3. Community
An IBO can:
An internal social network
feed used by IBOs to post
statuses and photos to the
ACN IBO community.
IBOs can contribute to the
community by liking and
commenting on other
IBOs’ posts or adding their
own posts.
 View all community posts.
 Like and comment on the community posts.
 Add a post by clicking “Add a post” and typing a message and/or uploading a
photo.
 Click on the name of a the person who posted and see the person’s name, city
and state, and “story”.
 Flag a post as “inappropriate” by hovering over a post and clicking on the flag icon
that appears.
4. Prospect Manager
An IBO can:
 View a list of prospects.
 Sort the list of prospects by name, date added or last
activity date.
 Click on a prospect in the list to view their details.
There is an edit button in the top right of the prospect
card.
 Add a new prospect by clicking the green and white +
button in the lower right corner of the prospect list
 Email - when clicked, it launches the default email
application for the user.
The prospect manager is an online address book of
prospects that either filled out a contact form from the
replicated site or were manually added by the IBO.
Training and
Accreditation
Key Points
IBOs can access:
 Getting Started
 Energy and Vodafone Accreditation
 Customer Acquisition Code Accreditation
 Product training
 SUCCESS On Demand
Tr a i n i n g
Training modules designed for where you are in
your ACN business.
The training courses landing page shows all
training courses available to the logged in IBO and
the progress achieved in training courses is
represented as a percentage. When a training
course is chosen/clicked, you see the training
steps listed on the left and the training content on
the right.
An IBO can:
 See progress on each training course
available
 View training content broken out into steps
and tasks.
 Click “Mark Complete” to indicate that task is
completed.
Success
Store
Key Points
IBOs can access:
 Success Store
 ACN Business Cards
 Vista Print
IBO will be redirected to existing sites to be able to place orders.