QUEENSLAND CORRECTIVE SERVICES
ADMINISTRATIVE FORM – EXIT INTERVIEW
Availability: Public
Implement Date: 02 July 2007
INTERVIEW GUIDE
INTERVIEWERS INSTRUCTIONS
Introduction to the Interview.
Thank person for attending interview.
Advise that the Queensland Corrective Services as a concerned employer, is
interested to find out the reasons for why people leave the organisation.
The information that the person may be able to supply will help QCS identify more
effective strategies to retain staff. The information they provide therefore, will be of
great benefit.
The information collected is confidential and when collated, the forms will be
destroyed.
Person is not obligated to answer any question they do not feel comfortable with.
Their honesty however would be appreciated to enable QCS to get accurate
information.
Explain format for interview, that the person will be asked a number of questions and
that their responses will be recorded (even with Yes/No answers - record responses
on lines provided).
Advise that the interview will probably take about half an hour.
BACKGROUND INFORMATION
Name:
Office/Section:
Location:
Classification:
Current Position:
Supervisor:
Start Date:
Termination Date:
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1.
What did you like most about your job? What did you like least about
your job?
Most:
Least:
2.
What were the physical working conditions like where you worked?
A1
Very Satisfactory
A2
Satisfactory
A3
Not Satisfactory
3.
Do you have any suggestions for improvement? Have you raised them
in the past? If yes, have you put these suggestions in writing? [If yes when and to whom].
4.
Did you feel your health and safety at work was provided for?
5.
6.
B1
Yes
B2
No
B3
Not Sure
How do you feel about your workload?
C1
Excessive
C2
Acceptable
C3
Poor/Inadequate
Was the job described to you fairly when you took it on?
D1
Yes
D2
No
D3
Not Sure
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7.
8.
9.
10.
Were your duties clearly defined?
E1
Yes
E2
No
E3
Not Sure
Is your position description accurate?
F1
Yes
F2
No
F3
Requires Updating
F4
Not Sure
How did you feel about the training you received?
G1
Above Average
G2
Average
G3
Poor/Inadequate
G4
Not Sure
In the past 12 months (if applicable), how much training have you
received?
H1
Nil
H2
1-2 Days
H3
3-5 Days
H4
6-10 Days
H5
More than 10 Days
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11.
How would you describe your promotion/advancement prospects in
Queensland Corrective Services?
J1
Very Good
J2
Good
J3
Poor
J4
Not Sure
12.
Do you have any suggestions for improving your current job?
13.
General
Always
[A]
Did your supervisor:
K1
Show fair treatment?
K2
Give praise for work well
done?
K3
Deal promptly with
complaints/problems?
K4
Give encouragement and
help where needed?
K5
Explain the job properly?
K6
Inform you as to your
progress?
K7
Know and follow
procedures?
K8
Listen to suggestions?
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[U]
Seldom
[S]
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Never
[N]
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14.
15.
16.
What were your working relationships like with your colleagues?
L1
Very Good
L2
Good
L3
Average
L4
Variable
L5
Poor
What was morale like in your office?
M1
Very Good
M2
Good
M3
Average
M4
Variable
M5
Poor
Did you feel discipline was fair in your office? If not, why not?
N1
Yes
N2
No
N3
Not Sure
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17.
Employee remuneration and benefits
O1
Pay for your job
O2
Holidays
O3
Sick pay/leave
O4
Superannuation
O5
Educational assistance
O6
Other benefits
18.
Good
[G]
Fair
[F]
Poor
[P]
Very Good
[VG]
Good
[G]
Fair
[F]
Poor
[P]
Facilities and services
P1
Office accommodation and
equipment
P2
First aid
P3
Security
P4
Sports and social facilities
P5
Personnel services
P6
Interlock
19.
Very Good
[VG]
Recently there has been new legislation introduced regarding Equal
Employment Opportunity. QCS is committed to making the workplace a
more equitable and fair working environment. Are you aware of these
changes in the workplace? If yes - please describe them.
Q1
Yes
Q2
No
Q3
Not Sure
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20.
21.
22.
23.
24.
Under Equal Employment Opportunity, four target groups are identified Aborigines and Torres Strait Islanders, Women, People from a nonEnglish speaking background and people with disabilities. Do you think
Queensland Corrective Services has made progress to the integration of
these target groups into the workplace?
R1
Yes
R2
No
R3
Not Sure
Has management of sexual harassment issues met your needs?
S1
Yes
S2
No
S3
Not Sure
Do you think Queensland Corrective Services has a good reputation as
an employer?
T1
Yes
T2
No
T3
Not Sure
Would you recommend Queensland Corrective Services as an employer
to others?
U1
Yes
U2
No
U3
Not Sure
Why have you decided to leave Queensland Corrective Services?
V1
Other Employment
V2
Leaving Area/State
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25.
26.
V3
Financial Considerations
V4
Full-Time Study
V5
Voluntary Early Retirement
V6
Personal Reason
V7
Dissatisfied with Organisation
V8
Dissatisfied with Supervisor
V9
Lack of Career Progression
V10
Dissatisfaction with Job
V11
Other (specify)
Did you consider asking for a transfer?
W1
Yes
W2
No
W3
Not Sure
If you are going to another job who will you be working for? What kind
of work will you be doing?
X1
Public Sector Department/Agency
X2
Private Sector Agency
X3
Private Correctional Contractor
X4
Other (specify)
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27.
Why do you think the new company/organisation is better?
28.
Do you have any comments you wish to make?
Reason for leaving in opinion of interviewer:
Comments/suggested future action:
Thank employee for their time and that their input is appreciated.
Signature of Interviewer:
Print Name:
Date:
/
/
PLEASE FORWARD THIS FORM ON COMPLETION TO:
HUMAN RESOURCES
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