Complete the starter Learning Objectives • Lesson 1: • Understand the concept of capacity • How capacity is calculated • Lesson 2: • Over- utilization of Capacity • Under-utilization of Capacity Why is it Important? • The single most important concept related to Capacity Utilisation is fixed costs per unit. • The closer a firm gets to capacity utilisation (100%), the lower the amount of fixed costs carried by each unit of output. Operational Targets • Quality targets – ( no more than 1 in 100 customers to complain) • Capacity utilization targets (working towards 85% and 95% of it maximum possible capacity) • Unit costs ( keeping the average cost per unit at below £1.99, in order to keep selling price down) Capacity Utilisation Capacity Utilisation is the proportion of maximum possible output that is currently being used. • A football stadium is at full capacity when all seats are filled. It has 100% capacity utilisation. • A factory that can produce 20,000 units a week but is only producing 15,000 units has a 75% capacity utilisation. How is Capacity Utilisation Measured? Current Output Maximum possible output x100 The firm can make will depend Theamount level ofaoutput achieved when a on: firm is making full use of its buildings, its machinery and labour is MAXIMUM • the amount OUTPUT. of buildings it has • the technology it has ( machinery) The firm is said to be working at ‘ Full Capacity’ or ‘Capacity Utilisation’ • the quantity and quality of labour • In 2002/03 Tesco introduced a number of cost saving measures. • One measure was to try to increase the amount of stock carried by each lorry. • The average lorry can carry a maximum of 26 pallets of stock. • During 2002/03 the average load increased from 22.5 pallets to 24 pallets per trip a) Calculate the capacity utilisation at the beginning of 2002/03 Capacity Utilisation (%) = Actual output (per period of time) x 100 Maximum possible output (per period of time) = 22.5 x 100 = 86.5% 26 b) Calculate the percentage of spare capacity at the end of 2002/03 Capacity Utilisation (%) = Actual output (per period of time) x 100 Maximum possible output (per period of time) = 24 x 100 = 92.3% 26 Spare capacity = 7.7% Kate’s Cupcakes…… You are a business consultant and Kate has asked for your advice – read the case study and answer the questions that follow!! Be Prepared to feedback to the rest of the group………… And now the end is near…….. • Write two questions on capacity utilisation – one relating to a calculation and one that links with theory • Swap these questions on your table – answer and mark NEXT STEPS…. What do you need to do now to consolidate your learning? Are there any areas you will need to go over? Do you need any support? Home work • Capacity revision guides • suggestions…. New competitors or new products entering the market Fall in demand for the product due to changes in taste or fashion Unsuccessful marketing CAUSES OF UNDER-UTILSATION OF CAPACITY Seasonal demand Over-investment in fixed assets A merger or takeover leading to duplication of many resources and sites Impact of Under-Utilisation of Capacity Disadvantages • Firms have a higher proportion of fixed costs per unit • These higher costs lead to either lower profits or increased prices which could reduce sales • Spare capacity can portray a negative image • With less work to do employees may become bored and demoralised Advantages • Spare capacity means there is more time for maintenance and repair of machinery, training and for improving systems • May be less pressure and stress for employees • Allows a company to cope with a sudden increase in demand Ways of achieving full capacity utilisation SUPPLY DEMAND DEMAND •If have spare capacity can attempt to improve the marketing mix to increase demand •If have high demand charge a higher price SUPPLY •If have spare capacity may follow a policy of rationalisation (cutting the scale of operations) •If a firm is capable of producing 200 units but actually produces 96 units its capacity utilisation is 48%. If it rationalises and halves it capacity to 100 units it has a much more efficient capacity utilisation at 96% Ways of achieving full capacity utilisation Ways of reducing capacity Ways of increasing capacity •Selling off all or part of its production area OPPOSITE •Changing to a shorter working week or shorter day •Asking staff to work longer hours •Laying off workers •Recruiting new staff •Transferring resources from another area Building or extending factories How to get towards Full Capacity Utilisation • Increase demand – more promotion, price cutting or move your product into growth sectors • Cut Capacity – if you factory and labour is capable of producing 10,000 units a week, but there is only demand for 4,500 there will be a temptation to cut capacity to 5000 – maybe get rid of nightshift Risk of Operating at 100% for Long • Rising demand can only be met by competitors because you are flat out at 100% and do not have the labour, buildings or machinery to produce more. • The risk that you will not have the time to service machinery, train staff, change or improve production methods. The production ideal, therefore is a capacity utilisation of around 90% Why and How to Change Capacity 1 • Firms may find themselves with excess capacity if demand for their products slows down. • Unless the demand is just a short term glitch, a firm will seek to reduce its maximum capacity. • The process is called ‘Rationalising’ Why and How to Change Capacity 2 • Rationalising - polite way of saying ‘redundancies’ • Machinery, Labour, Buildings – something has to be reduced • Sold or leased out or in terms of a high labour workforce - redundancies A solution? • Flexible staffing? Why and How to Change Capacity 3 • When demand is low and output needs to be low a company will identify a core of key staff and assets that allow it to operate at low capacity. • Extra production, when required, can be added through the use of temporary staff, rented machinery and premises, or even through the use of sub contracting.
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