The Advertising Disputes & Litigation and Consumer Protection Committees’ RECENT LITIGATION DEVELOPMENTS [Cases from September 30 to October 15, 2015] Prepared for the ADL and CP Committees by Dan Blynn, Shahin Rothermel, Sam Boro, and Laura Arredondo-Santisteban of Venable LLP; Dale Giali, Andrea Weiss, Elizabeth Crepps, and Rebecca Johns of Mayer Brown LLP; Sherrie Schiavetti, Katie Riley, Donnelly McDowell, Devon Winkles, Jennifer Rodden of Kelley Drye & Warren LLP; Doug Brown and Samantha Duke of Rumberger Kirk & Caldwell; Darren McCartney of Chad A. Walters, P.A.; Lauren Valkenaar of Davis Wright Tremaine LLP; Erik King of Lockheed Martin; Tiffany Ge of Frost Brown Todd LLC; Mike Sherling, Judicial Law Clerk, Maryland Court of Special Appeals; Hal Hodes and Linda Bean of the National Advertising Division (NAD) of the Council of Better Business Bureaus; Peter Farnese of Beshada Farnese LLP; Heather Goldman of Bryan Cave LLP; and Greg Roseboro II, Attorney at Law. RECENT DECISIONS Lanham Act and Other Competitor Actions The U.S. District Court for the District of New Jersey denies in part and grants in part the plaintiff’s motion for judgment on the pleadings to dismiss the first amended counterclaim and grants the thirdparty defendants’ motion for judgment on the pleadings to dismiss the third-party complaint, stemming from claims filed by the defendant/third-party plaintiff (“Defendant”). Defendant’s counterclaims and third-party complaint, which alleged that the plaintiff made false and misleading statements that caused economic injury, asserted causes of action for (1) unfair competition in violation of the Lanham Act; (2) false promotion in violation of the Lanham Act; and (3) tortious interference. In denying the plaintiff’s motion to dismiss the Lanham Act counterclaims, the court held that Defendant had sufficiently alleged that the plaintiff made literally false or misleading statements that proximately caused an actual injury to Defendant. In granting the third-party defendants’ motion to dismiss the third-party complaint, the court held that Defendant did not have standing to pursue its claims against the third-party defendants because Defendant failed to allege an injury protected by the Lanham Act. (New Jersey Physicians Utd. Reciprocal Exchange v. Boynton & Boynton, Inc., No. 12-5610, 2015 WL 5822930 (D. N.J. Oct. 1, 2015)). The U.S. District Court for the Northern District of Illinois grants the defendant’s motion to dismiss. Plaintiff Right Field Rooftops alleged that defendant Chicago Cubs Baseball Club violated the Lanham Act, the Illinois Uniform Deceptive Trade Practices Act, and antitrust law by constructing a video board that blocked the plaintiff’s view of Wrigley Field. Plaintiff sought relief for, among other things, false and misleading commercial representations. The court dismissed the false and misleading commercial representations claim on grounds that the challenged statement – “It’s funny – I always tell this story when someone brings up the rooftops. So you’re sitting in your living room watching, say, Showtime. All right, you’re watching ‘Homeland.’ You pay for that channel, and then you notice your neighbor looking through your window watching your television.” – was a non- 1 factual personal opinion. (Right Field Rooftops, LLC v. Chicago Cubs Baseball Club, LLC, No. 15 C 551, 2015 WL 5731736 (N.D. Ill. Sept. 30, 2015)). Consumer Class Actions The U.S. District Court of the District of Connecticut dismisses a putative class action against Webloyalty, Inc. arising out of a the plaintiff’s enrollment in the defendant’s automatically renewing online savings club after the plaintiff bought a video game through defendant GameStop’s website, which resulted in unauthorized monthly charges. The plaintiff alleged violations of the Electronic Communications and Privacy Act (“ECPA”), the Electronic Funds Transfer Act (“EFTA”), several Connecticut consumer protection statutes, and common law principles. The court noted that it was the plaintiff’s burden to plead that the disclosures on the checkout page were false or misleading and resulted in his enrollment in the purported savings club; however, the plaintiff testified in a deposition that he did not remember the page. The court also found that the enrollment page included adequate disclosures that, by choosing to join, the consumer would be charged a monthly fee after a thirty-day free trial. The court dismissed the plaintiff’s fraud claims for failure to plead with specificity under Fed. R. Civ. P. 9(b), and dismissed the ECPA and EFTA claims, noting that, given the enrollment page’s disclosures, the plaintiff’s entry of his email address and clicking on a “yes” button constituted authorization. (L.S. v. Webloyalty, Inc., -- F. Supp. 3d --, No. 3:10-CV01372, 2015 WL 5990857 (D. Conn. Oct. 15, 2015)). The California Court of Appeal reverses the judgment and the award of costs to defendant Monier, Inc. Plaintiff filed a putative class action, alleging that Monier violated California’s Consumer Legal Remedies Act (“CLRA”), Unfair Competition Law (“UCL), and False Advertising Law (“FAL”), by representing that its slurry-coated concrete roof tiles would last 50 years, would have a permanent color, and would be maintenance-free, when, in fact, it knew, but failed to disclose, that the color composition of its roof tiles would erode away well before the end of the represented 50-year lifespan. On appeal, the plaintiff argued that, following a 31-day trial, Monier's motions for nonsuit and for judgment were erroneously granted. The appellate court agreed, holding that, while the trial court did not abuse its discretion in excluding the testimony of the plaintiff’s expert concerning class size, the trial court erroneously found that the expert provided the plaintiff's only evidence on class liability and damages as well. In short, the trial court erroneously conflated the plaintiff's evidence on the extent of class liability (i.e., class size) with the fact of class liability. The jury, as the fact finder on the CLRA claim and pursuant to special interrogatories in its verdict form, found that the plaintiff had established the fact of class liability and the fact of class damages through other evidence that was unchallenged on appeal, and which the trial court effectively accepted as the fact finder on the court-tried UCL claim. Accordingly, the appellate court directed the trial court to enter judgment of class liability and damages for the plaintiff on the CLRA claim based on the jury’s findings of class liability and class damages. The Court of Appeal remanded the matter to the trial court to determine class size and individual eligibility for recovery through any methods that are appropriate, including representative statistical sampling or witness testimony or survey, a claims process, individualized mini-hearings, or some other appropriate technique. (McAdams v. Monier, Inc., 2015 WL 5968461 (Cal. App. Oct. 14, 2015)). The U.S. District Court for the Southern District of California grants the plaintiff’s request to modify the class definition and denies defendant Wyeth, Inc.’s request to decertify the class in a case 2 alleging false advertising in violation of California’s Consumer Legal Remedies Act and Unfair Competition Law. Defendant argued that the class should be decertified because it is not ascertainable and common issues of fact or law do not predominate. The court denied the defendant’s request to decertify the class, finding that the class definition described a set of common characteristics sufficient to allow an individual to determine whether she is a class member with a potential right to recover. The court noted that proposed classes can be ascertainable even when the class membership must be identified through affidavits, and held that the defendant failed to show that its inability to confirm class member identities barred certification. The court rejected the defendant’s predominance argument and found that it was appropriate to remove the requirement that class members were exposed to the defendant’s representations. (Krueger v. Wyeth, Inc., No. 03cv2496, 2015 WL 5839197 (S.D. Cal. Oct. 7, 2015)). The U.S. District Court for the Northern District of Illinois denies a third party’s motion to intervene and have his counsel appointed as interim lead counsel in a class action against a manufacturer of glucosamine supplements. In the underlying case (the “Pearson” case), the plaintiffs alleged that the defendants improperly labeled its glucosamine supplement products and made unsubstantiated claims that the products could “rebuild cartilage” and “lubricate joints.” In the intervener’s case (the “Nunez” case), the plaintiffs alleged that the same defendants made false and misleading statements when marketing and selling its product, “Flex-a-min.” Plaintiffs in the Nunez case sought to intervene in the Pearson case after learning that the Pearson defendants had reached a settlement that “unilaterally settled Nunez’s class claims.” The court denied the motion to intervene, finding the motion untimely because the Nunez plaintiffs had been made aware of the settlement discussions several months before the final settlement and did not object or seek to intervene at that time. In addition, the court held that nothing in the settlement barred Nunez’s individual claim, as he could opt-out of the settlement and pursue his individual claim or object to the settlement at the final approval hearing. (Pearson v. NBTY, No. 11 C 7972, 2015 WL 5781517 (N.D. Ill. Oct. 1, 2015)). The U.S. District Court for the District of New Jersey grants the plaintiffs’ motion for leave to file an amended complaint in a false advertising multidistrict litigation comprised of putative class actions alleging consumer fraud act violations, unjust enrichment, and breach of express warranty with respect to 30 disputed L’Oreal products. The plaintiffs sought to add claims for breach of contract claim and RICO violations against L’Oreal USA, and add a new defendant, L’Oreal S.A. (“L’Oreal France”). Although the deadline to amend pleadings had passed, the court analyzed the plaintiffs’ motion under Fed. R. Civ. P. 15 rather than pursuant to Rule 16(b), which requires “good cause,” because it found the deadline had been “inoperative for quite some time” given that the scheduling order had been repeatedly extended “with the involvement and consent of both parties.” Applying the Rule 15 analysis, the court found that (1) L’Oreal USA would not suffer prejudice because the amendment will not require it to expend significant additional resources; (2) the amendment will not cause undue delay because the case is a long way from over, so the plaintiffs’ motion is relatively early in the case, and any delay will not prejudice L’Oreal USA; (3) the amendment is not clearly futile, a finding the court made without engaging in a full-blown Rule 12(b)(6) analysis because it found that type of analysis was in excess of the inquiry appropriate for plaintiffs’ motion for leave to amend. (In re L’Oreal Wrinkle Cream Mktg. Practices Litig., MDL No. 2415, 2015 WL 5770202 (D.N.J. Sept. 30, 2015)). 3 The U.S. District Court for the Southern District of New York denies the plaintiffs’ motion for class certification in a putative class action against defendant Avon, a seller of cosmetics designed to reduce the effects of aging. Plaintiffs alleged, among other things, violation of California’s unfair competition and consumer protection acts based on Avon’s purported false or misleading claims about the products’ anti-aging properties, and sought certification on behalf of consumers who bought the products through Avon’s independent sales representatives (“ISRs”). The plaintiffs argued that predominance existed based on claims made in brochures that the products biologically and chemically reverse and repair wrinkles. The court denied certification, holding that the plaintiffs failed to prove that the statements in the brochures were amenable to generalized proof, particularly because Avon introduced new brochures every two weeks, many of which did not contain the challenged claims. Further, the court held that the plaintiffs failed to show that the brochures were regularly given to customers who purchased Avon products through ISRs. The court held that the misrepresentation at issue was not made to all customers through a uniform product label and instead involved material variation both in the representations made and the degrees of reliance by individual consumers. As such, the class was not ascertainable because identifying the class members would require a mini-hearing on the merits of each case. The court also refused the plaintiffs’ proposal to identify class and subclass members by providing claim forms and receipt; providing a claim form and UPC code from the product packaging; or providing a claim form and sworn affidavit that included objective indicia of reliability, such as the date of purchase and the ISR from whom the purchase was made. (In re Avon Anti-Aging Skin Care Creams and Prods. Mktg. and Sales Practices Litig., No. 13-cv-150, 2015 WL 5730022 (S.D.N.Y. Sept. 30, 2015)). The U.S. District Court for the Northern District of California grants defendant Whole Food Market’s motion to dismiss most of a second amended consumer class action complaint. Plaintiff sued on behalf of himself and a nationwide consumer class under California consumer protection laws, alleging that the defendant’s food products contained a disguised form of added sugar under the ingredient name “evaporated cane juice” (“ECJ”) and were falsely represented as natural. Plaintiffs argued that violation of federal and state labeling law sufficed to state a strict liability claim, regardless of whether the plaintiff was deceived by or relied on the mislabeling, and that the labeling was false or deceptive. The court rejected the plaintiff’s strict liability theory because a plaintiff must plead actual reliance under each prong of the UCL, including the unlawful prong, when the underlying theory sounds in deception. Noting that the plaintiff was a health-conscious consumer and would have been aware that ECJ was a form of sugar, the court rejected on plausibility grounds plaintiff’s allegations that mislabeling about ECJ was deceptive. (Pratt v. Whole Food Market California, Inc., No. 5:12-cv-5652, 2015 WL 5770799 (N.D. Cal. Sept. 30, 2015)). Federal Trade Commission (FTC) Litigation Decisions The U.S. Court of Appeals for the Ninth Circuit affirms in part, and vacates and remands in part, the district court’s order holding the defendants, individual owners of Ivy Capital, Inc., liable for deceptive telemarketing actions. The FTC’s ten-count complaint alleged violations of the FTC Act and the Telemarketing Sales Rule, which prohibits deceptive telemarketing acts or practices. The district court held that the defendants had violated these provisions through their false and misleading advertising of the company’s business counselling services, and through exaggerated claims about the income consumers could make using the counselling service. The FTC brought suit 4 against the defendants, a husband and wife, on the theory that the defendants had authority to control the company’s deceptive acts. Based on the defendants’ involvement in the telemarketing businesses and their engagement with and control of the various entities involved in the telemarketing scheme, the court found them personally liable for the deceptive telemarketing. The husband participated in manager meetings, had the authority to sign contracts on behalf of the enterprise, was a signatory for multiple accounts, provided consulting services and crucial start-up resources, and assisted in setting up a foreign call center, leading to a finding that he had “authority to control” the deceptive acts. Moreover, evidence showed that he was aware of customer complaints, the high price charged for the company’s consulting services, and high chargeback rates that indicated fraud. The wife was a majority owner and manager of the company’s primary operations and used funds from the company to pay for her own personal expenses, which established her as the alter ego. Thus, the court held that adherence to the corporate fiction would promote injustice. The Ninth Circuit, however, vacated the district court’s disgorgement order against the wife because, as the alter ego, she is jointly and severally liable for the disgorgement order, and an individual order would result in impermissible double recovery. (FTC v. Ivy Capital, Inc., -- Fed. Appx. --, No. 13-16052, 2015 WL 5781664 (9th Cir. Oct. 5, 2015)). Attorney General Litigation Decisions The U.S. District Court for the Middle District of Florida enters default and final judgment in the State of Florida’s and State of Connecticut’s suit against defendants Litigation Law LLC, The Resolution Law Group, P.C., The Resolution Law Center, LLC, Onisak, LLC, and Remarque Holdings, LLC, arising out of a deceptive mortgage relief scheme that resulted in violations of Regulation O, the Florida Deceptive and Unfair Trade Practices Act (“FDUTPA”), Florida’s Civil Theft law, and the Connecticut Unfair Trade Practices Act (“CUTPA”). Defendants failed to file answers or otherwise defend the claims, and were deemed to have admitted the well-pled facts of the complaint. The court found that, based on the facts alleged, the defendants violated Regulation O by purporting to assist consumers in obtaining loan modifications on their home mortgages and helping to prevent home foreclosures. The complaint alleged that the defendants charged upfront fees before the consumers had executed written agreements with the loan holders that incorporated the offer obtained by the defendants; discouraged consumers from communicating directly with their lenders or servicers; and made misrepresentations to consumers about material aspects of the purported mortgage assistance services by failing to disclose the harm that could result if consumers stopped paying their mortgage. Additionally, disclosures were not clearly presented, and were not preceded by the heading “IMPORTANT NOTICE” or written in the required font size required by Regulation O. The court found that these allegations also stated violations of FDUTPA and CUTPA and entered an order for $1,914,669 in restitution and $3,875,000 in civil money penalties, permanently enjoined defendants from providing consumer financial products or services (including mortgage assistance relief services), and issued fencing-in relief. (State v. Berger Law Group, P.A., No. 8:14CV-1825-T-30, 2015 WL 5922933 (M.D. Fla. Oct. 9, 2015)). National Advertising Division (NAD) Decisions The Scotts Company LLC, a maker of household insect and weed control products, has voluntarily discontinued advertising claims that its competitor United Industries Corporation’s “Spectracide” “gives you year-long control of just roaches. The label says so.” United Industries also challenged 5 the use of sweepstakes as an incentive to inflate Scotts’ social media presence, arguing that it misled consumers by encouraging others to post product reviews without disclosing that an incentive was offered. In response to NAD’s initial inquiry, Scotts informed NAD that the commercials had been permanently discontinued and that the company had “no plans to re-release the challenged commercials or online ads, or use the claims therein in the same form in future advertising.” NAD noted that the voluntarily discontinued claims will be treated, for compliance purposes, as though NAD recommended their discontinuance and the advertiser agreed to comply. Regarding the challenged sweepstakes promotion, Scotts noted that its official rules informed consumers that they were required to disclose that their review was submitted as part of a “Sweepstakes entry” and when it became aware that consumers were not including the proper disclosures, the company took several corrective steps, including placing the disclosure requirement in its online advertisement, directing its customer-review aggregator to apply a “Sweepstakes Entry” tag to each relevant review, and placing a disclosure on its own website where the reviews were displayed. NAD found the advertiser’s efforts to disclose the material connection between the endorsers and the advertiser were sufficient and proper. (The Scotts Co., LLC (Ortho Home Defense, Ortho Bug-B-Gon, Ortho WeedB-Gon), NAD Report No. 5889 (Oct. 5, 2015)). Claims made by Verizon Communications, Inc., for “FiOS” Internet and television service were challenged by Comcast Cable Communications. NAD recommended that the advertiser discontinue claims that, “In customer satisfaction studies, Verizon is Rated #1 in internet speed and reliability” and that it is “Rated #1 in HD Picture Quality based on customer satisfaction studies.” Verizon has said it will appeal NAD’s adverse findings to the National Advertising Review Board. NAD noted that claims about customer satisfaction with a specific attribute – particularly an attribute that can be objectively measured and compared – should clearly convey a message of customer satisfaction, not a message of superior service. Further, it noted that claims about technical performance superiority differ from claims about customer satisfaction. NAD found that a “reasonable takeaway from Verizon’s claims that it is ‘Rated #1’ for ‘speed and reliability’ or ‘HD picture quality,’ even when qualified by the language ‘in customer satisfaction surveys,” is that Verizon “provides faster speeds or better HD picture quality.” NAD cautioned the advertiser that when it is using a customer satisfaction study to support its claims, its claims should match the support provided – that its customers are more satisfied with a particular service attribute than customers of competing providers. (Verizon Communications, Inc. (FiOS), NAD Report No. 5886 (Sept. 25, 2015)). RECENT FILINGS Consumer Class Actions Putative nationwide class, with California- and New York-only subclasses, filed against GNC Holdings, Inc. in the U.S. District Court for the Southern District of California, alleging violations of California’s Consumer Legal Remedies Act, Unfair Competition Law, and False Advertising Law and New York’s Deceptive Trade Practices Act, as well as negligent misrepresentation. Plaintiffs claim that the defendant’s “Whey Protein” product packages deceive consumers about the amount of product because the packages contain large amounts of non-functional slack fill. (Gioia, et al. v. GNC Holdings, Inc., No. 3:15-cv-02273 (S.D. Cal. complaint filed on Oct. 9, 2015)). 6 Putative California-only class action filed against Big Heart Pet Brands and The J.M. Smucker Co. in the U.S. District Court for the Eastern District of California, alleging violation of California’s Unfair Competition Law and Consumer Legal Remedies Act. Plaintiff claims that the defendants falsely advertise their “Milo’s Kitchen”-brand of grain-free dog and cat food and treats as “Made in U.S.A.,” despite the products containing tapioca – a starch made from the cassava root, which is not commercially grown in the United States. (Fitzpatrick v. Big Heart Pet Brands & J.M. Smucker Co., No. 2:15-cv-2116 (E.D. Cal. complaint filed on Oct. 9, 2015)). Putative nationwide class, with Illinois-only subclass, filed against Wal-Mart Stores, Inc. in the U.S. District Court for the Northern District of Illinois, alleging, among other things, violation of the Illinois Consumer Fraud and Deceptive Business Practices Act. Plaintiff claims that the defendant falsely advertised and labeled its “Great Value Pork & Beans in Tomato Sauce” product because scientific testing has shown that the product does not contain any pork, despite its name and the label’s inclusion of pork as an ingredient. (Mullins v. Wal-Mart Stores, Inc., Case No. 1:15-cv08946 (N.D. Ill. complaint filed on Oct. 8, 2015)) [A similar case was filed against Walmart in the Central District of California, making the same allegations under California, New Jersey, and Pennsylvania consumer protection statutes (Tye v. Wal-Mart Stores, Inc., Case No. 8:15-CV-01615 (C.D. Cal. complaint filed on Oct. 7, 2015)).] Putative nationwide class action, filed against Dynamic Sports Nutrition, LLC in the in the U.S. District Court for the Middle District of Florida, alleging violations of the Florida Deceptive and Unfair Trade Practices Act. Plaintiffs allege that the defendant’s labeling for its dietary supplement products deceived consumers by falsely advertising the products’ steroid-like characteristics. (Tiger, et al. v. Dynamic Sports Nutrition, LLC, No. 15-cv-2375 (M.D. Fla. complaint filed on Oct. 7, 2015)). Putative nationwide class action filed against Vivaterra International, LLC in the Court of Common Pleas for Ohio (Cuyahoga County), alleging violations of the Ohio Consumer Sales Practices Act. Plaintiffs assert that the defendant represent that its apparel and bedding products are made from bamboo when the products are actually made from rayon, a bamboo derivative. (Goldkrantz, et al. v. Vivaterra Int’l, LLC, No. 15-cv-852223 (Ohio Ct. Comm. Pleas complaint filed on Oct. 7, 2015)). Putative nationwide class action filed against Santa Fe Natural Tobacco Co. and Reynolds American, Inc. in the U.S. District Court for the Southern District of Florida, alleging violations of the Florida Deceptive and Unfair Trade Practices Act, fraud, negligent misrepresentation, and unjust enrichment. Plaintiff argues that the defendant’s claims that its “Natural American Spirit cigarettes are “natural,” “additive free,” “unadulterated,” and “organic” falsely imply that the cigarettes are healthier and safer than other tobacco products. (Sproule v. Santa Fe Natural Tobacco Co., No. 0:15-CV-62064 (S.D. Fla. complaint filed on Sept. 30, 2015)). Putative Florida-only class action filed against DraftKings, Inc. transferred from the U.S. District Court for the Southern District of Florida to the U.S. District Court for the District of Massachusetts. Plaintiffs allege that DraftKings violate the Florida Deceptive and Unfair Trade Practices Act by falsely advertising that new users are eligible for a “Free Offer” of a “100% First-Time Deposit Bonus,” when in reality, users receive no money upon deposit and must deposit additional funds before receiving only a fraction of the promised “bonus.” (Aguirre v. DraftKings, Inc., No. 1:15-cv13476 (D. Mass. complaint transferred on Sept. 30, 2015)). 7 8
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