Club Survey Template
Which category of membership do you fall into?
 Ordinary
 Honorary
 Associate
 Six Day
 Pavilion
 Overseas
 Youth
Gender:
 Male
 Female
Age Profile:
 10-18
 19-24
 25-34
 35-44
 45-54
 55-64
 65-74
 75+
How long have you been a member of xxxxxx Golf Club?
 Less than a year
 1-5 years
 6-10 years
 11-15 years
 16-20 years
 21+
What is your average commute time to xxxxxx Golf Club?
 0-10 minutes
 11-20 minutes
 21-30 minutes
 31-1 hour
 1 hour +
How often do you visit the xxxxxx Golf Club website?
 Daily



Weekly
Monthly
Never
How often do you use the online booking system?
 Weekly
 Monthly
 Never
How would you rate the communication from the club (website, emails,
twitter, updates etc.)
 Excellent
 Very Good
 Satisfactory
 Disappointing
 Bad
How would you rate the condition of the golf course over the last year?
 Excellent
 Very Good
 Satisfactory
 Disappointing
 Bad
How easy is it to get a tee time when you want one?
 Very Easy
 Fairly Easy
 Fairly Difficult
 Very Difficult
How often do you play xxxxxxx Golf Club in Winter?
 More than twice per week
 1-2 times per week
 1-2 times per month
 Seldom/Never
How often do you play xxxxx Golf Club in Summer?
 More than twice per week
 1-2 times per week
 1-2 times per month
 Seldom/Never
How would you rate the pace of play on the course?
 Excellent
 Very Good
 Satisfactory
 Disappointing
 Bad
What is your preferred day to play at weekends?
 Saturday
 Sunday
 Both Saturday and Sunday
 Either Saturday or Sunday
 Don’t play at weekends
What is your preferred time to play at weekends?
 AM
 PM
 No preference
How do you rate the Bar service?
 Excellent
 Very Good
 Satisfactory
 Disappointing
 Bad
How do you rate the Bar in terms of Value for money?
 Excellent
 Very Good
 Satisfactory
 Disappointing
 Bad
How do you rate the Restaurants quality of food?
 Excellent
 Very Good
 Satisfactory
 Disappointing
 Bad
How do you rate the Restaurant in terms of Value for money?
 Excellent
 Very Good
 Satisfactory
 Disappointing
 Bad
How do you rate the shower and changing room facilities?
 Excellent
 Very Good
 Satisfactory
 Disappointing
 Bad
How do you rate the Pro Shop Service?
 Excellent
 Very Good
 Satisfactory
 Disappointing
 Bad
How do you rate the Pro Shop in terms of Value for money?
 Excellent
 Very Good
 Satisfactory
 Disappointing
 Bad
Have you ever utilised our PGA professional for lessons?
 Yes
 No
How effective do you rate our administration service?
 Excellent
 Very Good



Satisfactory
Disappointing
Bad
How do you rate the overall leadership of the club?
 Excellent
 Very Good
 Satisfactory
 Disappointing
 Bad
Did you attend any social events in the club last year?
 Yes
 No
If you attended any social events, how did you rate them?
 Excellent
 Very Good
 Satisfactory
 Disappointing
 Bad
Would you recommend xxxxx Golf Club to a friend, family etc
 Definitely
 Maybe
 Definitely not
How would you rate the sense of value you get from being a member of
XXXXXX golf club?
 Excellent
 Very Good
 Satisfactory
 Disappointing
 Bad
Please expand:
If you were in charge of the club for a day what changes would you like
to implement?
(Comment Box)