SAIGONTECH
ORGANIZATIONAL BEHAVIOR COURSE SYLLABUS
COURSE CODE: HRPO 2307
CRN
Semester
Summer 2013
Total course contact hours:
48 hours
Campus & Room:
SaigonTech Tower, Room 203
Day & Time:
Wednesday 13.00pm - 17.15pm
Course length (number of weeks):
12 weeks
Type of instruction:
Lecture
Instructor name:
Tran Quang
Phone: (+84) 994222934
Instructor contact information:
Email: [email protected]
I. COURSE DESCRIPTION
This course provides the knowledge of organizational behavior through analysis and
application of organizational theory, group dynamics, motivation theory, leadership concepts, and
the integration of interdisciplinary concepts from the behavioral sciences.
II. INSTRUCTIONAL METHOD: Face to Face
III. INSTRUCTIONAL MATERIALS
Text: Robbins, SP & Judge, TA 2009, Organizational Behavior, 13th edn., Upper
Saddle River, New Jersey: Pearson Education, Inc.
IV. PROGRAM LEARNING OUTCOMES (PSLOs)
1. Identify essential management skills necessary for career success.
2. Describe the relationships of social responsibility, ethics, and law in business.
3. Construct a business plan.
4. Examine the role of strategic human resource planning in support of organizational
mission and objectives.
5. Describe the impact of corporate culture and atmosphere on employee behavior.
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V. STUDENT LEARNING OUTCOMES (SLOs) AND LEARNING OBJECTIVES
(LOs)
Student Learning Outcomes
Learning Objectives (LOs)
(SLOs)
1. Demonstrate knowledge of
levels of organizational
behavior.
1.1. Demonstrate the importance of interpersonal skills in the
workplace.
1.2. Define organizational behavior (OB).
1.3. Show the value to OB of systematic study.
1.4. Demonstrate why there are few absolutes in OB.
1.5. Compare the three levels of analysis in this book’s OB model.
2. Compare and contrast
2.1. Contrast the two types of ability.
individual behavior.
2.2. Identify the key biographical characteristics and describe how
they are relevant to OB.
2.3. Define learning and outline the principles of the three major
theories of learning.
2.4. Contrast the three components of an attitude.
2.5. Define job satisfaction, show how it can be measured and
summarize the main causes of job satisfaction.
2.6. Describe the Myers-Brigg Type Indicator personality
framework and assess its strengths and weaknesses.
2.7. Identify the key traits in the Big Five personality model.
2.8. Demonstrate how the Big Five traits predict behavior at work.
2.9. Define values, demonstrate the importance of values.
2.10. Identify Hoftstede’s five value dimensions of national
culture.
2.11. Explain attribution theory and list the three determinants of
attribution.
2.12. Apply the rational model of decision making and contrast it
with bounded rationality and intuition.
2.13. List and explain the common decision biases or errors.
2.14. Identify four early theories of motivation and evaluate their
applicability today.
2.15. Compare and contrast goal-setting theory and management
by objectives.
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2.16. Apply the key tenets of expectancy theory to motivating
employees.
2.17. Describe the job characteristics model and evaluate the way
it motivates by changing the work environment.
2.18. Compare and contrast the three main ways jobs can be
redesigned.
2.19. Identify three alternative work arrangements and show how
they might motivate employees.
2.20. Give examples of employee involvement measures and
show how they can motivate employees.
2.21. Differentiate emotions from moods and list the basic
emotions and moods.
2.22. Contrast the evidence for and against the existence of
emotional intelligence.
3. Describe various aspects of
leadership.
3.1. Define group and differentiate between different types of
groups.
3.2. Identify the five stages of group development.
3.3. Demonstrate how norms and status exert influence on an
individual’s behavior.
3.4. Contrast the strengths and weaknesses of group decision
making.
3.5. Contrast groups and teams.
3.6. Compare and contrast four types of teams.
3.7. Identify the characteristics of effective teams.
3.8. Identify the main functions of communication.
3.9. Describe the communication process and distinguish between
formal and informal communication.
3.10. Contrast downward, upward and lateral communication and
provide examples of each.
3.11. Contrast oral, written, and nonverbal communication.
3.12. Identify common barriers to effective communication.
3.13. Define leadership and contrast leadership and management.
3.14. Summarize the conclusions of traits theory
3.15. Identify the central tenets and main limitations of behavioral
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theories.
3.16. Assess contingency theories of leadership by their level of
support.
3.17. Define charismatic leadership and show how it influences
followers.
3.18. Contrast transformational leadership and transactional
leadership and discuss how transformational leadership
works.
4. Demonstrate knowledge of
4.1 Identify the six elements of an organization’s structure.
organizational structure.
4.2 Identify the characteristics of a bureaucracy.
4.3 Describe a matrix organization.
4.4 Demonstrate how organizational structures differ, and contrast
mechanistic and organic structural models.
4.5 Analyze the behavioral implications of different organizational
designs.
5. Describe elements of
5.1
organizational culture
Define organizational culture and describe its common
characteristics.
5.2
Compare the functional and dysfunctional effects of
organizational culture on people and the organization.
5.3
Compare the functional and dysfunctional effects of
organizational culture on people and the organization.
5.4
Explain the factors that create and sustain an organization’s
culture.
5.5
Show how culture is transmitted to employees.
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VI. COURSE POLICIES
1. Attendance
Students are expected to attend classes regularly, and to be on time for every class period.
Students can be dropped from a class due to excessive absences. Excessive tardiness may be
considered absences. Students are responsible for subjects, assignments, and projects covered
during their absences.
2. Academic honesty
Scholastic dishonesty is treated with the utmost seriousness by the Instructor and the College.
Academic dishonesty includes, but it is not limited to the willful attempt to misrepresent one’s
work, cheat, plagiarize, or impede other students’ scholastic progress. Consult the Student
Handbook for more details.
3. Students with Disabilities
Any student with a documented disability (e.g. physical, learning, psychiatric, vision, hearing,
etc.) who needs to arrange reasonable accommodations must contact the Student Health Center at
his / her respective college at the beginning of each semester. Faculties are authorized to provide
only the accommodations requested by the Student Health Center. For additional information, visit
http://saigontech.edu.vn/saigontech/english/service.jsp?subid=30
4. Cell phones
All cell phones must be muted, set to vibrate, or turned off during class. Cell phone activity
during class is deemed disruptive to the academic process and will not be tolerated. If you need to
make or receive an emergency call, please leave the classroom.
5. Calculators and electronic devices
If the course allows the use of a calculator during class, lab projects, and exams, the student is
responsible to bring his/her calculator. Cell phones are not calculators, and are not allowed to be
used for that purpose during class, tests, or exams. Other electronic devices such as electronic
dictionary can be used during class.
6. Student ID
Students are required to obtain a Student ID. For additional information, consult the Student
Handbook. Parking Rules and Regulations Students are required to follow Saigontech’s regulations
regarding parking
and permits.
For additional information,
visit
http://saigontech.edu.vn/saigontech/english/student_discipline.jsp?subid=42
7. Books, Tools and Supplies
Students are required to purchase and bring to class the required textbooks, tools, notebooks,
supplies, and writing instruments as required by the Instructor. For additional information, visit
http://saigontech.edu.vn/saigontech/textbooks/Textbook_Spring2012.htm
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8. Dress code
Dress code must be appropriate for the class. Students must dress in a way that clothing and
accessories do not compromise their safety, and the safety of others. Proper footwear is required in
all laboratories. Absolutely no sandals or other footwear that exposes the feet will be allowed.
9. Classroom & Laboratory Conduct
Proper behavior is expected in all classes and laboratories. Foul language and horseplay are
not allowed. Making or receiving cell phone calls during class are not allowed. Sleeping in class is
not allowed.
10. Course withdrawal
It is the responsibility of the student to officially withdraw from a course before the official
withdrawal deadline. A student who does not withdraw from a course by the deadline will receive
an “F” as the final grade. Also note that under Section 51.907 of the Texas Education Code, an
institution of higher education may not allow a student to drop more than six courses.
11. Late submission
A deduction of 10% (ten percentages) per day will be applied to any late submissions of
cases, assignments, reports, financial project, etc. This rule is in place to ensure fairness among
students.
12. Extension
Extension to deadlines are not normally but can be granted. Students must apply for
extensions in advance before the assignment due date with appropriate reasons and the instructor
may consider such relevant reasons to allow the extensions.
13. Make-up test
Tests cannot be made up EXCEPT for serious illness or emergency without informing the
instructor permission.
14. Students at risk
Student who fails an assessment task or is at risk of failing the course will have a discussion
with the instructor. If necessary the instructor will further assist such student in the remaining
assessment tasks to help student improve his/her performance.
VII.
PLAGIARMS & CHEATING POLICY
1. Cheating.
Cheating is defined in this class as having someone else do your work or provide you with
feedback on an assignment that is intended to improve your score. It does not include asking
someone else to “proof” your paper for readability, spelling, and grammar. Cheating also includes
using sources of assistance other than those allowed for any assignment. For example, exams will
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be open book and untimed. It is not permitted to work as a group or use outside assistance. Students
caught cheating will be assigned a failing grade for the semester.
2. Plagiarism.
Plagiarism is using someone else’s work and presenting it as your own. This can take many
forms; however, the most common involves the copying and pasting of material from the Internet.
Whenever using information from another source, you must cite the source of that information. You
should review the link on citations in the resource section of the course homepage. Please note that
copying and pasting large amounts of information from the Internet into a paper for submission is
poor academic practice and is not worthy of a passing grade. Your assignments are intended to elicit
your thoughts not those of someone else. I also will compare your exam responses to the text to
ensure that you are not merely copying answers out of the text. Paraphrasing is acceptable,
duplicating is not.
3. The consequences for plagiarism are:
a. Intentional plagiarism (failure to cite or indicate quotes accompanied by evidence that
intention to deceive): Failing grade for the semester.
b. Inadvertent plagiarism (lacking major citation without an apparent attempt to deceive):
Zero assigned for the particular assignment without affecting other grades. This does not apply to
minor technical errors with citations; only to more substantial errors. This includes the copying and
pasting of source material for substantial portions of a response, with citations.
4. Examples of Cheating or Plagiarism are:
a. Representing the words, ideas or work of another as one’s own in any academic exercise
(plagiarism), including the use of commercial term paper companies.
b. Copying or allowing another student to copy from one’s paper or answer sheet during an
examination.
c. Allowing another individual to assume one’s identity for the purpose of enhancing one’s
grade in any of the following: testing, field trips or attendance.
d. Falsifying or attempting to falsify attendance records and/or grade rosters;
e. Changing answers on a previously scored test, assignment or experiment with the intent to
defraud.
f. Inventing data for the purpose of completing a laboratory experiment or case study
analysis with the intent to defraud.
g. Giving and/or taking information during an examination by any means such as sign
language, hand signals or secret codes.
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h. Obtaining copies of notes, exams or exam questions by any means other than distribution
from the Instructor. (This includes copying and removing exam questions from the classroom for
any purpose.)
VIII. GRADING SCHEME
Grading will be based on student assessment tasks, class attendance, class participation and
group discussion. Points are accumulated throughout the semester.
Attendance
10%
Participation
20%
Group presentation
30%
Final exam
40%
The final grade will be evaluated based on the final score as below:
Grade
A
B
C
D
F
Final Score
90-100
80-89
70-79
60-69
0-59
The passing grade of this course is D.
IX. STUDENT ASSESSMENT TASKS
1. Attendance: full attendance 10%.
2. Participation: inactive student 0%, not-so-active student 5%-10%, active student 10%15%, very active student 20%. Grade will be updated every day so that you could follow
up and adjust your performance in class. To get good results, students are advised to
preview lessons before coming to class.
3. Group presentation: students will form into teams with the direction from the
instructor about size and composition. Each team is required to present about a case
study. Each presentation will be in 25 minutes, plus 10 minutes question and answer.
Grade depends on group’s performance and individual performance. Therefore, all team
members must participate actively in the presentation.
4. Final exam: closed book exam that includes multiple-choice questions, short answer
questions and essay will be held.
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X. COURSE CALENDAR
WEEK
DATE
CONTENT
PART 1: Introduction
1
12-June
Chapter 1: What is Organizational Behavior?
PART 2: The Individual
Chapter 2: Foundations of Individual behavior
2
19-June
Chapter 3: Attitudes and Job satisfaction
Chapter 4: Personality and Values
3
26-June
Chapter 5: Perception and Individual decision making
Chapter 6: Motivation Concepts
4
3-July
Chapter 7: Motivation & Applications
Chapter 8: Emotions and Moods
5
10-July
Group presentation
6
17-July
PART 3: The Group
Chapter 9: Foundations of Group behavior
Group presentation (cont.)
7
24-July
Chapter 10: Understanding work teams
8
31-July
Chapter 11: Communication
Chapter 12: Leadership
9
7-August
Chapter 13: Contemporary issues in leadership
Part 4: Organization systems
Chapter 16: Foundations of organization structure
10
14-August
Review for final exam
11
21-August
Final exam: Multiple-choice & Essay
Chapter 17: Organizational culture
12
28-August
Course Summary
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