Appendix D
CAF Quality Review Form
Section 1 – Recording of CAF Process
Service Area
Audited by
Agency assessment conducted by
Date of Audit
Type of sample (e.g. random, specific group, type of need etc)
Identifying Details
1.
Has the CAF consent form been signed?
2.
Has consent been revisited on the CAF assessment and signed?
3.
Has the date the assessment started been recorded?
4.
Are the mandatory identifying details entered in full on the CAF form (i.e. name,
gender, address, postcode, date of birth, contact tel. no)?
If only partially completed score 0
5.
Is the first language of the child or young person and, where appropriate, the
parent/carer recorded on the CAF form?
6.
Have details of any disability of the child/young person been entered onto the CAF
form?
7.
Have details of any special requirements of the child or young person been recorded?
8.
Is the ethnicity of the child/young person entered on the CAF form?
Y=1
N=0
n/a = 1
Comments by Quality Auditor
Assessment Information
1.
Does the CAF form record all the people present at the assessment?
2.
Has the reason for the assessment been recorded on the CAF form?
3.
Where appropriate , have the personal details of the parent/carer been recorded? If
only partially completed score 0
4.
Has the current family and home situation been recorded (i.e. family structure, siblings,
other significant adults living/not living with the child)?
If only partially completed score 0
5.
Have the details of the person(s) undertaking the assessment been recorded? If only
partially completed score 0
6.
Where appropriate, have the details of the lead professional been recorded?
7.
Have all the services (including cross border) working with the child/young person
been recorded (including contact details)?
If only partially completed score 0
Y=1
N=0
n/a = 1
Comments by Quality Auditor
1
CAF assessment summary: strengths and needs
1.
Have the child/young person’s strengths and needs been recorded in terms of their
development?
2.
Has the parent/carers ability to provide guidance and support been recorded in terms
of strengths and needs?
3.
Have the family and environmental strengths and needs been recorded?
1
When working with a young person who does not want their parent/carers involvement in the process, they may not want their parent/carer’s personal details recorded.
Conclusions, solutions and actions
1.
Have the aims that need to be addressed been recorded?
2.
Have the conclusions derived from the assessment been recorded, both in terms of
strengths and needs?
3.
Have the changes wanted by the practitioner, the child/young person and/or parent
carer been recorded?
4.
Have the views on how change can happen (inc. practitioner, child/young/person
and/or parent/carer) been recorded?
If only partially completed score 0
5.
Has an action plan been recorded for the people present at the assessment, together
with responsibilities for carrying out actions and dates by when they are to be
completed?
6.
Has a review date been agreed and recorded?
7.
Have indicators of successful improvement been recorded in the ‘goals’ section?
8.
Has the child/young person recorded their comments on the assessment and identified
actions?
9.
Has the parent/carer recorded their comments on the assessment and identified
actions?
10.
Has the assessment form been signed by the assessor(s)?
Y=1
N=0
n/a = 1
Comments by Quality Auditor
Delivery Plan(s) & Review(s)
Y=1
N=0
n/a = 1
Comments by Quality Auditor
If more than one delivery plan and review form has been completed they should be assessed as one (i.e. If the information is only partially completed, or not on every form, score 0)
1.
Have all the personal details fields been completed?
2.
Have delivery plan actions been recorded for the people present at the TAC(s),
together with responsibilities for carrying out actions and dates by when they are to be
completed? If only partially completed score 0
3.
Have the desired outcomes been recorded alongside each action, along with which of
the ECM aims it contributes to?
4.
Have the progress and comments fields been completed?
Review
1.
Has the date of the review(s) been completed?
2.
Have the names of the people present at the review(s) been recorded?
3.
Have the next steps been recorded?
4.
Has a review date(s) been agreed and recorded or a reason for closure given?
5.
Have notes on the review(s) been recorded?
6.
Has the child/young person recorded their comments on the review and actions
identified?
7.
Has the parent/carer recorded their comments on the review and actions identified?
A
B
TOTAL
Effectiveness of the recording of the CAF process
(A x 100) ÷ (39 – B) =
%
Section 2 – In Depth Review
Not completed = 0
•
Section should have been
completed but was left empty
•
No evidence
•
Insufficient information
Poor = 1
Satisfactory = 2
•
Unclear why being assessed
•
•
Unclear why requesting another
service
Brief comments but clearly
stated
•
Level of need identified
•
Level of need not identified
•
Focused on outcomes
•
Focus on service involvement
required rather than on outcomes
Good = 3
•
Comments are clear and
purposeful and linked well to
evidence
•
Level of need identified with good
evidence
•
Strong picture of outcomes
needed with appropriate action
steps
CAF Purpose, analysis, delivery planning & review
CAF Section
Not completed = 0
Poor = 1
Satisfactory =2
Good = 3
Not completed = 0
Poor = 1
Satisfactory =2
Good = 3
Reason for assessment
Conclusion, solution and action
Delivery plan and review
Domain Completion
CAF Section
Development of child or young person
Parent/carer support
Family and environment
Analysis
CAF Section
No = 0
Poor = 1
Satisfactory =2
Good = 3
Information sourced/evidence based, nonjudgemental
Strengths/positives included (and, where
appropriate utilised in action planning)
Parent/carer engagement in process (where not
appropriate score 3)
Child/young person’s engagement in process or
needs of child/young person appropriately
represented.
Outcomes focused on impact on child/young
person
In depth review score
ECM Outcomes
(Yes = 1, No = 0)
Being
Healthy
Staying
Safe
Enjoy and
Achieve
Positive
Contribution
TOTAL
Economic
Well-being
Total
Does the CAF focus on any of the ECM
outcomes?
A
Have the actions identified helped to improve
outcomes
B
Overall comment
Effectiveness against
ECM outcomes=
(Bx100) ÷ A = %
%
Section 3 – Evaluation of the Participation of the Child/Young Person and/or their Parent/Carer
The success of the Team Around the Child (TAC) process is dependant on the agreement, participation and co-operation of the child/young person and/or their
parent/carer. It is therefore necessary to take this into consideration when evaluating the outcomes of the delivery plan. As the key member of the TAC, the
child/young person and/or parent/carer will have understood and been a party to deciding what actions they feel would provide them with the right support as
well as any actions they themselves can undertake, building on the strengths identified within the assessment.
Where the child/young person and/or parent carer have returned feedback forms, these should be utilised as part of this evaluation. Where the feedback forms
have not been returned we recommend that the sections of the sections of the CAF form and the CAF review form for child/young person and parent/carer
comment are utilised.
About the Common Assessment
1.
Where the child/young person’s strengths identified and utilised as part of the CAF process?
2.
Where the parent/carers strengths identified and utilised as part of the CAF process?
3.
Was the child/young person’s comments recorded on the CAF form?
4.
Was the parent/carer’s comments recorded on the CAF form?
5.
Did the child/young person and/or their parent carer understand what would happen to the information on the CAF
paperwork, and did they sign the consent statement
6.
Did the child/young person and/or parent/carer receive a copy of their CAF form?
Y=1
N=0
n/a = 1
About the TAC (in terms of both delivery planning and review)
1.
Did the child/young person attend the TAC meeting(s)?
2.
Did the parent/carer attend the TAC meeting(s)?
3.
Did the child/young person have their say in what help they needed?
4.
Was the child/young person’s comments recorded on the CAF review form(s)?
5.
Was the parent/carer’s comments recorded on the CAF review form(s)?
6.
Did the parent/carer have their say in what help their child needed?
7.
Did the child/young person and/or parent/carer receive copies of their delivery plan and review form(s)?
8.
Did the child/young person know who their lead professional was?
9.
Did the parent/carer know who the lead professional was?
10.
Did the child/young person feel comfortable and supported by the lead professional?
11.
Did the parent/carer feel supported by the lead professional?
12.
Does the child/young person believe their needs have been met?
13.
Does the parent/carer believe their child’s needs have been met?
14.
Did the child/young person feel supported by the process?
Y=1
A
(Ax100) ÷ (20-B) = %
TOTAL
% indicates effective participation on the part of the child young person and/or their parent/carer
N=0
n/a=1
B
Section 4 – Measurement of the Effectiveness of Actions
As part of the CAF process, aims are identified and actions agreed in order to meet those aims. The extent to which the actions prove to be effective in meeting
the identified aims is a measure of the quality and effectiveness of the CAF process.
Evaluation of Effectiveness of Actions
The effectiveness of each action can be classified as one of the following:
1. Not effective - the action taken has not resulted in any noticeable/measurable change.
2. Partially Effective - the action taken has resulted in a small noticeable/measurable change, but there is still much to do to achieve the identified aim(s).
3. Mostly Effective – the action taken has achieved most of the identified aim(s), or action has been effective but not considered sustainable without ongoing support.
4. Completely Effective – the action has met the identified aim(s) and this is likely to be maintained without further support.
(Add more rows if required)
Action
Not
Effective
(Score 0)
Partially
Effective
(Score 1)
Mostly
Effective
(Score 2)
Completely
Effective
(Score 3)
Action Score
A
Overall action scores
Total
Possible
Score
B
Evaluation of the Achievement of the Identified Aims
The extent to which each of the identified aim(s) has been met can also be classified as one of the following:
1. Not Met – the relevant circumstances are the same as they were before the action took place.
2. Partially Met – there has been some noticeable improvement in the relevant circumstances, but much more change is required).
3. Moderately Met – there has been considerable improvement in the relevant situation, but aim(s) not fully met.
4. Fully Met – the targeted aim(s) have been fully achieved.
(Add more rows if required)
Identified Aim
Not Met
(Score 0)
Partially Met
(Score 1)
Mostly Met
(Score 2)
Fully Met
(Score 3)
Aim Score
Total
Possible
Score
C
D
Overall aim scores
Effectiveness of actions score
(A + C x 100) ÷ (B + D) =
%