Health and Safety Services DSE Assessor’s Manual Health and Safety Services Extension 8888 1 E-mail safety @reading.ac.uk January 2011 2 1. Introduction DS Easy is an online, web based software package designed to provide staff with: training on the use of display screen equipment (DSE) a means of assessing their own work station (ie computer, desk, chair, work environment) a test of their knowledge of DSE hazards DSE administrators should be appointed to manage the overall system. This involves inputting users onto the DSEAsy system, initiating the assessment process, and then helping to resolve any issues that arise from the individual assessments. This manual takes you though the steps you need to follow to ensure workstation assessments are completed in your area. The two web addresses that you need are: http://uniread.dseasy.net/ For accessing the user training package, assessment and test http://dseasy.net/admin/ For accessing the admin suite, entering users, viewing assessment results etc. 3 2. Completing DSE assessments for your area using DSEAsy - the process The following flow chart outlines how to go about organising DSE assessments using DSEasy. Appoint sufficient administrators/assessors (approx 1:20) Identify organisational structure (School/ Department/ Unit) Identify DSE Users Set up DSE Users on DSEasy Review results for each individual user Visit each user to confirm results and resolve issues Note actions in DSEasy If necessary refer need for resources/equipment etc. to management Refer significant health problems to OH If necessary, review after days/weeks/months When all actions are completed, close session/assessment for each individual user Ensure new staff are added to system, take off people who leave, undertake refreshers at 2 year intervals or when conditions change e.g. office 4move 3. Setting up an individual workstation and completing a DSE assessment with the user 1. Adjust the seat back Maintain the inward curve of lumbar spine Choose a seat that is level or has a forward tilt of 5-15° so hips are slightly higher than your knees Keeps pelvis correctly positioned whilst spine maintains its ‘S’ shape Weight evenly distributed across the discs Do not perch on the front edge of the seat Avoid slouching where the angle of the pelvis rotates backwards, causes loss of inward curve and excessive strain on the lumbar discs Ensure good lumber support for lower back Change position regularly to prevent static loading 2. Adjust the seat height No excess pressure under the thighs Use foot support if required 3. Correct posture and position Ensure space for postural change – no obstacles under the desk If arm rests are provided they should not prevent the chair being pushed close to the desk Forearms approximately horizontal (90°) Minimal extension, flexion or deviation of the wrists 4. Position the keyboard Don’t have the keyboard too far away - move it closer Have space in front of the keyboard to support hands/wrists during pauses in keying 5. Position the mouse As close as possible to the side of the keyboard Try using the other hand to avoid overuse 6. Adjust the screen height and angle to allow comfortable head position, with straight neck 7. Working practices and the environment Keep moving - prevents muscular strain, assists blood flow and helps concentration. Keep free from trip hazards, Check electrical equipment is in good condition and PAT tested Check user’s working practices e.g. rest breaks, correct use of equipment 8. Special Needs Seek expert advice!!! Contact Occupational Health 5 Ergonomic keyboards, pros and cons, usually means retraining Pre existing injuries require a detailed assessment by Occupational Health, need to be referred by the Department, together with a completed risk assessment 9. Laptops Design of the equipment - screens are fixed to keyboards making it impossible to position screen and keyboard at correct distance Portability means working in a wide variety of places and not adopting correct posture Carrying heavy weight can cause back pain - keep weight to a minimum., use backpacks to spread the load (3kg or less) Do not accept the laptop standard as being correct Use docking systems, separate keyboards and mouse wherever possible Increase height of laptop using stands or risers Take more breaks/changes in activity Remember security issues with laptops 10. Homeworking Very few staff are required to work at home University has legal obligations if it agrees to homeworking or tacitly accepts it as a regular and routine practice Use paper DSE assessment checklist and self assess Provide information and training 6 4. DS Easy Level 2 Administrator Manual Contents How to log on as a Level 2 Administrator for DSEasy ................................................................................. 8 Changing your password ............................................................................................................................. 8 Adding a user ............................................................................................................................................... 9 Linking a User to a Node............................................................................................................................ 11 Launching a session ................................................................................................................................... 11 Resolving Issues ......................................................................................................................................... 12 Customising E-mails................................................................................................................................... 14 Managing Assessment Sessions ................................................................................................................ 16 Moving users to other Nodes .................................................................................................................... 18 Deactivating a User.................................................................................................................................... 19 Further help ............................................................................................................................................... 20 7 How to log on as a Level 2 Administrator for DSEasy Go to the DSEasy Administration Suite: http://www.dseasy.net/admin/ via Windows Internet Explorer, then use your University e-mail address and your allocated DSEasy password to access the system. NB You will have been e-mailed a password when Health and Safety Services entered you as a DSEasy user. If you have forgotten your password you can request another by going to the User Welcome page of DSEasy (www.dseasy.net), entering your e-mail address and clicking Reset Password. A new password will be automatically e-mailed to you. Changing your password If you would like to change your password to something more memorable, log in to the Admin Suite: Under Login, click change password. 8 Type in your old password, then choose a new password. Confirm new password. Click Change. Adding a user For small groups of users (up to 30) it is easier to add users individually rather than en masse. We would advise each administrator to look after no more than 20 users. This may mean having to appoint a number of administrators for each School / Directorate. If you would like to add large groups by using a spread sheet contact Health and Safety Services to discuss this option. Under Users, click Add. 9 Add the information requested for each user. Click Insert. User Identifier is the University IT user name e.g. VTS05jwc. Group Identifier ID is the Node/ group to which the user belongs e.g. French Studies, Finance, Chemistry. Nodes/Groups can be set up to match your department / School structure, or any other grouping that meets your requirements. You should contact the DSEasy Master Administrator (Jon Crabb, Health & Safety Services, e-mail [email protected]) with details of your preferred structure, and he will set up sub-Nodes on DSEasy to match. Once a user has been added, an Edit User page appears. Check the details are correct. You then need to allocate the user to a Node, by clicking User Administration. NB The legal requirement to undertake training and a workstation assessment only applies to people who are employed and who are classed as DSE users. This includes all University staff who are DSE users, but excludes agency staff (their agency employer is responsible). However it is recommended that postgraduate students who regularly use computers are included in the DSEasy system to enable the University to meet its duty of care. Click User Administration. 10 Linking a User to a Node It is very important to link each user to a Node. Click on the drop down menu ensure DS Easy is selected Click on the drop down menu to select the correct Node. Then click Update. Launching a session Make sure you are in DS Easy Check all details for the user are correct, including allocation to the correct Node. Especially check email address! Tick Training, Test and Checklist. Then click Launch Session. 11 Resolving Issues Once you have launched sessions, the users have to undertake the training, test and workstation assessment. This will probably identify that there are issues to be resolved, to ensure that the workstation and user working practices comply with the law and that any risk of health problems is minimised. DSEasy automatically allocates weighted scores to issues. The higher the score, the more serious are the issues. If the total score is in excess of 100 there are major issues. The purpose of following up issues with the user is to reduce the score to the lowest level you can. However it may not be possible to reduce the score down to 0. Under Manage Users, find the user you are going to assess:- (this example is using Easy Trainee): Click Users, click Find to find the correct user (or from the Assessment Session Manager screen, click on the DSEasy Plus Total Users Allocated to bring up a list of names in that Node, and click on the user name. Select Easy Trainee. Select Administration. 12 Click: Start assessment / Manage Session Under the list of users for this node and the heading Assessment , you will see Issues. Underneath will be a list of all the issues that have been flagged by this user, either through the workstation assessment checklist, or by giving incorrect answers during the on-line test. Resolving issues may involve providing equipment such as a foot stool, document holders etc or educating users on posture, chair set up, mouse use etc. You can add in notes and actions, target dates for completion, and then click Update. This will e-mail you a reminder once the date has expired If the issues are resolved click Resolved. This will mark the issue as closed and reduce the risk score. If the issues are not resolved, leave the issues as it is. 13 When the issues have been resolved as far as possible you can either close the session, or close the session and set a relaunch date for the training, test and checklist if necessary. This might be if the workstation has changed dramatically and a new check list is needed. Customising E-mails Users will be sent automatic e-mails to instruct/remind them to do the training, test or workstation assessment checklist. The contents of the e-mails are preset but can be personalised for your Node. You can also change the escalation periods for completion of sessions by users. We would recommend that you do not change the main content of the e-mails, but some minor changes should be made to customise them for your Node. In Assessment Session Manager, under Manage, click on your Node. Click on E-mail in the greyed out menu at the top of the screen. 14 This screen shows the current content for automatic e-mails. Scroll down the screen for the Node Email Settings. Inherited Values are the master set. These can be overwritten by completing the settings for the Node E-Mail Settings, below. Leave this section blank or the information will be provided twice Changes you should make are: the removal of H&SS details, replacing them with details of the DSeasy administrator for your Node. Changes to the grace and escalation periods (days) which will trigger follow-up e-mails. NB You can cut and paste from the Inherited Values Emails. Click Update once changes have been made. 15 Managing Assessment Sessions Select your node i.e. Training node The Box has the option for DS Easy plus and DS Easy. Choose DS Easy, select the number in the box named All Sessions (Excl. Closed) 16 This section allows you look at the open sessions in your node. From here you can perform a variety of tasks including launching, Administration and deactivating users. This also helps to show you the staff who have not completed their sessions or even not started them. You can also priorities the risks and deal with the higher scoring users first. Select Assessments All puts the sessions in risk order. 17 Moving users to other Nodes Under Node Explorer, click on your Node. Click on the number next to Total Users Allocated. Again there will be a column for DS Easy plus and DS Easy make sure you select DS Easy. Click on Workstations in the top greyed out menu. 18 Click on Show option to move workstation(s). Tick the users you wish to move. From the drop down list select the Node you wish to move them to. Then click Move. Deactivating a User You may need to deactivate a user when they leave the University, or stop being classed as a DSE user. Deactivating them removes them from the list of Active Workstations, but the records remain archived within the system. 19 Under Users, select Find to bring up the Manage Users screen. Find the user to be deactivated. Select Administration. Tick Deactivate. Then click Update. Further help If you are unable to resolve any issues, contact Jon Crabb, Health and Safety Services, in the first instance ([email protected]. Extn 7738 or Rebecca Bridges Extn 8888). DSEasy Manual Final Jan 11 20
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