Project Management Maturity

OPR100: Overview of Enterprise
Project Management & Project
Management Maturity Models
Melinda Curtis
Product Manager, Microsoft Office Project
Agenda
Enterprise Project Management
Resource Management
Portfolio Project Management
Project Management Maturity
Levels of Maturity
Real World Experiences
What is Enterprise Project
Management?
A systematic approach to
achieving organizational goals:
Strategic initiatives
Operational improvements
Business activities
Development projects
A set of aligned & integrated
applications that provides a
centralized location for
enterprise wide project and
resource management
Strategy
People
EPM
Technology
Process
EPM Drives Business Value
Strategy
Purpose
Program
Reviews
Projects
Benefits
EPM must address technology in synergy
with people, processes, and organization
change
EPM Improvement Plan
Project Management
Maturity Assessment
Project Management
Value Metrics
PM Processes
PM People
PM Organization
• PM Community
of Practice
• Portfolio
Management
• Project Office
Planning
• Professional
Development
• Professional
Staffing
• Research &
Publishing
• Strategic
Project Office
• PM Governance
• Project
Organizational
Design
PM Technology
Need for Methodology
Project Management Life-Cycle Process
Initiating
Scope
Objectives
Planning
Statement of
work (SOW)
Executing
Team
development
Work breakdown Product/system
structure (WBS)
development
Constraint matrix
Schedule
Quality assurance
Project charter
Budget
Status reporting
Customer approval
Baseline plan
Deliverable
Risk plan
approval
Resource needs
Deliverables
Change plan
Customer
approval
Controlling
Closing
Project controls Deliverable validation
Scope
Project turnover
Quality
After-action review
Risk
Archival of workbook
Cost
Schedule
—PMBOK®
What is Resource
Management?
Availability
Location
Skills
Aligns people with
business goals by
allocating resources to
your highest priority
initiatives
Optimizes resource
utilization and drives
skill development and
recruitment to achieve
greater financial
returns and ensure
project success
Technology Adds Value
Centrally store and
standardize resource
information
Manage resource
utilization for optimal
allocation and
forecasting
Build high-performing
teams that leverage
and maximize talents
What is Portfolio Management?
Strategy
Setting &
Portfolio Monitoring
Process Definition
& Improvement
Project Execution &
Status Reporting
Information
Flow
The ongoing process
of identifying,
prioritizing, and
investing in projects
that align with your
corporate strategy
Continual flow of
information provides
insight into project
performance and
supports strategic
decision making
Disciplines within PPM
Project Portfolio
Management Knowledge
& Practice
Strategic
Management
Project
Reporting &
Analysis
PM
Processes
Project
Management
Performance
Reporting
Strategic
Planning
Corporate
Governance
PM
Knowledge
Areas
Resource
Management
PM
Info. Sys.
Budgeting/
Forecasting
HR
General
Management
IT
Management
PPM integrates elements from project management,
strategic management and general management
knowledge and practice areas
Basic Components of PPM
PPM is the link
between the strategic
management
processes & projects
PPM integrates to
other core processes
of the organization
Strategic
Management
(Goals, Objectives,
KPI’s)
Project Portfolio
Review Board or Steering Committee
Project
Requests /
Solicitation
Selection
Prioritization
Project
Portfolio
Budgeting /
Forecasting
Reporting &
Perf. Analysis
Resource
Allocation
Resource
Availabilit
y
Project 1
Project 2
(I-P-E-C-C) (I-P-E-C-C)
Project 3..n
(I-P-E-C-C)
Integration of PPM and Project
Management
PPM is predicated on
accurate individual project
planning, execution and
control
Prior to the PPM selection
process, the project
initiation phase begins
During execution, the
project is part of the
portfolio and continually
reviewed against all other
project priorities
5. Portfolio
Review /
Rebalancing
1. Solicitation
/Requests
2. Selection/
Prioritization
4. Reporting and
Analysis
3. Resource
Allocation
How Technology Adds Value
Roll-up reports to
effectively monitor
and evaluate your
portfolio
Powerful analysis to
make timely and
informed business
decisions
Modeling to
understand the impact
of portfolio changes
Why is Project Management
Maturity Important?
Project Management Maturity (PMM)
is a measure of the extent to which a
specific project management process
is defined, repeatable, managed,
measurable, and effective.
Why Invest in the Development a
Project Management Maturity Model?
Define the structure within which to
mature PM practices
Establish a foundation for
“EPM”
 Provide
overall methodology / structure for
implementation of an enterprise solution to
project management
 Enterprise Project Management is intended to be
the ‘envelope’ within which all services /
products exist
Project Management Maturity
Model
Determine the maturity of your organization’s
project management process
Map a logical path to improved your
organization’s processes
Discern the need for a Strategic Project Office
and assess where it fits into your organization
Track progress against your project
management improvement plan
Build a culture of project management
excellence
Level of Maturity Influences ROI
Maturity Level Solution Roadmap
Minimum Maturity
Level for True EPM
Predictable
Process
Standard
Consistent
Process
Disciplined
Process
Process
Managed
(4)
Defined
(3)
Process
Process
Repeatable
(2)
Initial
(1)
Process
Optimizing
(5)
Continuously
Improving
Process
Process
Technology
Technology
Technology
Technology
People
Technology
People
People
People
Organization
Organization
Organization
Organization
Organization
People
Organizations at Level of Maturity
PM Maturity Benchmark
1 00. 0%
88.9%
Survey of 126 organizations
shows that, for overall
project management
maturity, most
organizations are at Level 1
90. 0%
80. 0%
70. 0%
60. 0%
50. 0%
40. 0%
30. 0%
20. 0%
6.3%
1 0. 0%
3.2%
0.8%
0.8%
Level 4
Level 5
0. 0%
Level 1
Level 2
Level 3
Level of Maturity
PM Frameworks
PMMM Architecture:
Superior By Design
Industry Standard
Measures
PMBOK
SEI/CMM
Consistent Processes
PMMM Architecture:
Actionable
Steps Designed
Incremental
Consistent
Descriptions
Tangible
Measurable
PMMM Architecture:
Specialty Areas Focus on Success
Specialty Areas
Focus on Key
Success Factors
Project Office
Management
Oversight
Professional
Development
Realized Value in High
Performance Project Management
Pascal Oriot
PSA Peugeot Citroen
© 2004 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.