Strategic decision making with exploratory search Toby Mostyn CTO Polecat Agenda What is the point of Polecat? Failing to meet the information need Queries: Handling complex topics Results: Finding “insights” in the noise Solving both problems: an exploratory paradigm Darwinian algorithms What is the point of Polecat? Intelligent searching on public conversations Unlocking the Potential of Social Media! Architecture News Social media Importer Blogs Information Extraction Indexing Search platform MeaningMine What is the point of Polecat? Failing to meet the information need Queries: Handling complex topics Results: Finding “insights” in the noise Solving both problems: an exploratory paradigm Darwinian algorithms Failing to meet the information need Forming Policy Brand Management What are the issues that people care about most? What/who is my product associated with? Overview Issue Management Briefing Give me an up to the minute / long-term info on an issue I need to know,quickly,all about x Beyond traditional search Irish Government: setting the agenda for the Irish Economic Forum Query + results = failure to meet information need What is the point of Polecat? Failing to meet the information need Queries: Handling complex topics Results: Finding “insights” in the noise Solving both problems: an exploratory paradigm Darwinian algorithms Queries: handling complex topics Information need: What is the discussion around innovation in the UK economy? All (relevant) documents are important! Simple keyword = failure User unable to assess and select keywords User unable to formulate complex boolean query Queries: handling complex topics Query by document Feed in 1 to n documents Pseudo relevance feedback Query extraction -> query expansion Exploratory interface Results become query prompts Users build iterative queries What is the point of Polecat? Failing to meet the information need Queries: Handling complex topics Results: Finding “insights” in the noise Solving both problems: an exploratory paradigm Darwinian algorithms Results: Finding “insights” in the noise Goal: provide the user with an exploratory overview of the results Solution: Insights: extracted information/statistics that describe the data Information Retrieval Statistics Topic models Sentiment analysis Entity extraction Show me the data! Results: Finding “insights” in the noise What is the point of Polecat? Failing to meet the information need Queries: Handling complex topics Results: Finding “insights” in the noise Solving both problems: an exploratory paradigm Darwinian algorithms Solving both problems: an exploratory paradigm What is the point of Polecat? Failing to meet the information need Queries: Handling complex topics Results: Finding “insights” in the noise Solving both problems: an exploratory paradigm Darwinian algorithms Darwinian algorithms Business Polecat Ecosystem Academia Darwinian algorithms Public search application: summarisation engine Plug-in architecture for 3rd party algorithms/ visualisations Crowd source judgements Published evaluation tables (weekly/monthly) Darwinian algorithms Darwinian algorithms Ranked insight by query type Ranked insight combinations Ranked visualisation by insight type Individual scores for each contributor
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