Third International Seville Conference on Future-Oriented Technology Analysis (FTA): Impacts and implications for policy and decision-making 16th- 17th October 2008 MODELLING THE EVOLUTION OF INFORMATION SOCIETY AND ITS TECHNOLOGIES: THE CASE OF THE EU NEW Andrzej MEMBER STATES M.J. Skulimowski AGH University of S&T, Decision Science Dept. P&B Foundation, Kraków, Poland Modelling the Evolution of Information Society and its Technologies 1. Lessons learned from FISTERA 1. The aims of the project Foresight on the Information Society Technologies in the European Research Area, 2003-2005, The Network of 20 institutions led by the DG-JRC – IPTS http://fistera.jrc.es May 2004: EU enlargement => FISTERA’s scope extension New issues to be studied: - trends, processes, and phenomena concerning the Information Society (IS) in the New Member States (NMS, 2004): Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia - focus on cohesion („catch up”) process concerning the IS and the diffusion of information technologies, strong role played by dynamic phenomena - impact and IS cohesion processes in the EU Candidate Countries 2. New tools and methodologies 3. Findings, conclusions, and recommendations 2006-2008: verification and implementation at the national and regional IS levels Modelling the Evolution of Information Society and its Technologies 2. The Main Research Problems From the point of view of IS policies: „How the development of the IS in a country, or a group of countries, does depend on the global processes of IT development and on integration of IS around the world, driven by the global trends?” First step: define, what the Information Society is (Information Society vs. Knowledge-Based Society) Second step: Characterise the policy goals and criteria related to the IS Third step: Find the commonalities among the ISs to enable studying global IS From the point of view of foresight methodology: A. „Which variables and indicators characterise the Information Society in a complete and non-superfluous way?” B. „Which tools and methods allow to model the evolution of Information Society in an adequate way?” Modelling the Evolution of Information Society and its Technologies 3. Analytical Methods and Tools The definition of an Information Society Major factors of the Information Society: - Certain population, not necessarily involved in information processes, -Information acquisition, trade, storing, processing, applying, consuming -Technologies that make the above possible Specific problems: -Social processes accompanying the production, dissemination and consumption of information in the society -Individual and social behaviour and customs related to the use of IT -Impact and implications for culture and entertainment -Science and technology: computing science and IT first, but all sectors and disciplines using IT and producing information for dissemination count as well -Common and permanent learning -New issues and phenomena: computer security, fraud, addictions Modelling the Evolution of Information Society and its Technologies Analytical Methods and Tools (2) The main analytical methods elaborated to solve problems arisen when studying the IS in the NMS: • Selecting essential elements of variables describing an Information Society in a complete and non-supefluous way • Merging quantitative and qualitative dynamical modelling methods in one model, which: - applies at the same time symbolic dynamics, dicrete-event processes, trend analysis, and state-space methods, - for its calibration uses information from heterogenous sources and models • IS benchmarking analysis to study the catch-up processes • Generalised SWOT(C) [SWOT with Challenges], including dynamical SWOTC, TOWSC, merging SWOTC etc. • Quantifying cross-impact between events, policies, and trends in discrete event-based models • Generate scenarios as an output of the previous methods • Generate recommendations Modelling the Evolution of Information Society and its Technologies 4. Modelling an Information Society Major elements of an Information Society 1. The population and its structure according to age, sex, education, welfare, relation to the labour market, professional background, psychological characteristics influencing the attitudes towards IT and innovation in general 2. IT (and overall) education system 3. R&D sector producing and consuming IT 4. IT sector (industry and services) 5. Legal system and policies governing the production, trade, supply, and use of IT as well as migration and social policies influencing the IST HR development and availability 6. IT at use by the population and the industry, including the IT infrastructure, consumer IT and telecommunications 7. IST relations to the other sectors of economy: their IST absorption capacity, overall GDP growth, and sustainability of country’s economical system 8. Relations to the outer IS & IT world: close EU neighbours, EU-27, most relevant IT non-EU foreign partners, and global IS society Modelling the Evolution of Information Society and its Technologies 5. Analysis of Trends and Drivers An impact graph: the relations between the elements of IS (the case of NMS & CC until 2020) IT education system The population and its structure R&D sector Global trends and terms of trade IT sector Economic development (GDP) Legal system and IST policies IT infrastructure and equipment at use green - main elements of IS dark blue - strong direct dependencies, medium blue - average strength of impact, light blue – weak direct dependencies Modelling the Evolution of Information Society and its Technologies Analysis of trends and drivers: an example Table of relations within the NMS’s IS resulting from an experts’ Delphi Dependence Service/technology IT-skills dependence GDP (welfare) dependence Mobile phones e-health weak e-government e-learning e-commerce e-advertising e-banking and brokerage e-entertainment medium medium medium weakly medium weak diversified dependence weakly strongly medium medium diversified dependence medium diversified dependence medium medium Digital TV Hot spots FDI-dependence Policy/legal system dependence strongly weak weakly strong weak weak medium strong medium weak weak weakly - weak weak - medium weak Modelling the Evolution of Information Society and its Technologies Analysis of Trends, Drivers and Events New methods to cope with trends, drivers and events in one model Motivations: A model of an Information Society and its external environment (a - Search for objective methods to handle information about events and trends discrete-event system): - Search for database architectures allowing to store information about trends, P=(Q,V, ,Q0,Qm) object-oriented database) drivers and events in an efficient way (temporal, where: Q –proposed the set ofmodel IS’s states beits defined verbally or quantitatively) The of an (can IS and external environment (discrete-event system): V – the set of admissible actions in the IS, V=(V1, V2, V3) =(planned P=(Q,V,,Q0,Qrandom operations, actions of other decision-makers, drivers) m) where: : V Q Q – the transition function governing the results of actions at Qeach - the state set ofofthe states (can be defined verbally, or quantitatively) , theISIS, –Qthe-set admissible actions theof set of initial states of over the ISthe at system, the beginning of the modeling 0 =(V1, V2,V3) - (controllable actions, actions of other decision-makers, random period (mp) drivers) or recommended finalthe states at the end of the mp. :QVm–Qset ofQanticipated - the transition function defining results of actions, Q0 - the set of initial states of the IS, event e caused by the action v: QAn m – the set of anticipated final) states. An event e: A pair of IS states e:=(q ,q ), such that q =(v,q ) 1 2 2 A pair of states e:=(q1,q2), such that q2= (v1,q1) Modelling the Evolution of Information Society and its Technologies 6. Benchmarking Models for the IS Benchmarking vs. IS Rankings and Indices Motivations: Allow comparisons with the single countries or groups of EU countries to study the cohesion („catch-up”) processes Properties: - Unlike when using rankings based on composite indices, this analysis allows to identify the causal relations between the (mostly) external or random trends, drivers, events on one hand, and their consequences in the IS under study, Then – to compare this reaction with reactions in the reference countru, or reference group of countries -Allows quantitative comparisons -Gives input to SWOTC analysis -Allows to formulate recommendations to the decision-makers Modelling the Evolution of Information Society and its Technologies Benchmarking Analysis of the IS in the NMS: The Poland’s case Modelling the Evolution of Information Society and its Technologies 7. SWOTC - Generalised SWOT Main features: We have introduced the fifth element in SWOT: Challenges, that may play the role of Opportunities or Threats, depending on the attitude of the object under study, external events and actions. •Challenges enrich the analysis and are especially useful when analysing heterogeneous complex objects (e.g. a group of countries, like the NMS), •Challenges eliminate putting the same factor as an Opportunity and a Threat in SWOT, stimulate an in-depth analysis of causal relations in an object under study •Dynamical model allows to generate future SWOTC based on an initial analysis and evolution rules •It is possible to merge SWOT or SWOTC of individual components of a large entity in one analysis (the case of NMS’ SWOTC build of SWOTC tables for individual countries •This generalisation applies to TOWC tables in a natural way, resulting in TOWSC Modelling the Evolution of Information Society and its Technologies An Example: SWOTC Analysis of the NMS’ IS Strengths -Strong basic IST research -Availability of qualified IT experts -National policies and programmes to make available the broadband infrastructure to most of the population -Availability of qualified IST immigrants from NIS countries -The size of the domestic online market exceeded already the profitability threshold -High potential of IT services exports -National policies strongly support e-services -Immediate availability of all modern IS technologies Weaknesses -Slowing-down economic development expected in 2009 and later -Foreign investors use often transfer prices for IT services and omit domestic suppliers -High level of digital divide in agriculture and construction sector employees -Digital divide between the youth and the older population with lower education level -Mental, and digital divide gaps caused by informational isolation during the communist rule -Protectionism on the public IT market in some EU countries Modelling the Evolution of Information Society and its Technologies SWOTC Analysis of the NMS’ IS (2) Opportunities Threats Development of specialised SMEs meeting the niche IST needs throughout the EU, based on the local specialists and international cooperation; EU membership facilitates the attraction of foreign high-tech investors; Appropriate use of ERDF and SF subventions may increase the competitiveness and capital strength of the NMS IST-sector Emergence of new high-quality and affordable IST services, e.g. in health care; Development of transport infrastructure makes the overall business in the NMS easier; Subvention-mentality hampers entrepreneurship, Too-high taxes and labour costs endanger the development of innovative SMEs, Scarcity of top IT experts and their high mobility (both: in-country and abroad) makes long-term SME development projects difficult Rising e-criminality becomes hampering factors for the IS development The outsourcing of IST services to South-East Asia lowers the economic standing of the affected domestic IST companies Modelling the Evolution of Information Society and its Technologies SWOTC Analysis of the NMS’ IS (3) Challenges The EU membership allows the domestic companies to compete on the EU market but - at the same time - removes any protection from the domestic IT market Globalisation opens new markets, but - at the same time - allows for growing competition in the areas of strengths of NMS IT companies Growing IT literacy facilitates the common use of IT among all groups in the society, but – at the same time - creates negative trends and phenomena, such as reduces the The legislation concerning the intellectual property protection may negatively affect a part of software producers and IST service providers from the NMS, but - at the same time - may help to achieve extraordinary income for a few domestic companies Mono- or oligopolisation concerning some basic information technologies may slow down the development of the end-user application producers, but - at the same time – is a challenge to open source software initiatives Modelling the Evolution of Information Society and its Technologies 8. Building IS Scenarios Main steps in IS scenario building: 1. Establish causal relations between drivers, trends, events and actions 2. Specify the potential random events, external actions, uncertainties in the model 3. Specify the relevant variables and indicators that characterise the IS under study 4. Build the event-based model using the causal relations found previously 5. Specify the number of base scenarios to be elaborated 6. Construct the elementary scenarios defined as chains of events influenced by all factors included in the model 7. Cluster the elementary scenarios in the specified number of base scenarios 8. Visualise the scenarios found (example on the next page). Modelling the Evolution of Information Society and its Technologies IS Scenario Visualisation 2020 Year 2015 2010 Optimistic scenario Basic scenario Pessimistic scenario Modelling the Evolution of Information Society and its Technologies 9. Conclusions The features of the modelling approach 1. The presented set of methods is self-contained and can be applied to new problems, beyond the original FISTERA’s scope 2. The quantitative data come characterise usually the IT and telecommunications sector, IT infrastructure , and some social variables. Those qualitative describe usually new phenomena, where the number of observations is insufficient to derive quantitative characteristics, the quality (of research results, convenience of using products and technologies etc.). When applied in a single model, appropriate modelling rules allow to derive qualitative results from pairs of qualitative and quantitative characteristics 3. The recommendations to the decision-makers can be directly derived from the model, assuming that the decision-makers have expressed their preferences in from of criteria to be optimised, sets of reference values and states, and results of pairwise comparisons. They may have a form of priority rankings, as well as of recommended actions, including the descriptions of legislative frameworks Modelling the Evolution of Information Society and its Technologies Thank you for your attention! Contact with the author: [email protected], [email protected]
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